*OFFICIAL* Alienware Area-51M R1 Owner's Lounge

How much is the price for lenovo with the 2080 max-q where you are? I'm seeing the GE75 essentially the same price as Y740 with 2080max-q.

 

It's not offered with G-sync where I live thou...

 

With a 144hz 3ms panel and that GPU/CPU? Doesn't phase me and you wouldn't notice it.

 

That are not the same Fans or...? All pictures has the same Fans except the "TRIPOD - THE MAGIC NUMBER 7"....

EDIT: AH.. Sry my bad... I cant read... I only looked at the Fans... xD

 

Apples and oranges. 80W TDP Max Q graphics, H series CPU.

These machines are not competing in the same category of desktop replacement.

Should note that Lenovo Y series has always been the budget game brand. You will not see the same quality as their Thinkpad laptops. Hopefully they have improved in recent years

 

So I called support this morning. The first rep was gonna help me cancel the order and reorder it as there was a power cord problem. My order slip showed I was getting the 180w and 330w. So clearly they can't read or are just stupid. Part way through call I got disconnected. So I called right back and got another rep. He couldn't connect me to the first rep that was helping me for some reason and told me there was nothing he could do to help me. So I just said forget it and cancelled my order. I mean come on I'm giving you $3400. You don't want my money? Sheesh.

 

The agent(s) you are talking to could care less if j00 or I buys a laptop. They get a salary at the end of the month, they just wanna answer calls and get you off the line as quickly as possible to take the next call so that they look like they're doing a good job by taking more calls than other agents. To heck with us and our needs or money.

 

Well now it makes sense!

EDIT:
Geez they refunded my money in a hurry. Got it back already

 

I called support this morning too, because I was getting nervous seeing no updates from Dell and hearing the horror stories on here....rep said my order was affected too but that I didn't need to cancel the order, it would just delay the shipping time by about a week. Lame

 

Well I hope you have no further issues. Sorry but I'm not giving money to a company that can't give me a straight answer or fix my issue.

 

Just comes to prove my point. They could care less about us and our business, all they want is just to get rid of us, one less customer to deal with for them.

You would expect nothing but top class service from the most expensive laptop brand in the world.

 

Alrighty then. Makes perfekt sense. I cancelled my order and will probably get the AW after all.

Also, what are the trade-off between 9900 and 9700 in performance/heat?

 

You mean razer?!

 

Yes the company that uses vapor chambers instead of a flawed tripod heatsink designs.

At least they put in some work and time in to their products.

 

Fair enough. Though they're customer support is pretty poop too. But that seems to be common place these days.

 

Well Dell may not be done with me. I got an email from their Insider Sales Manager. ((Probably a fake title but we'll see)). He asked me to give them sometime to fix the issue.

I told him I have some strict requests if he wants my business. Give me the exact same order I canceled at a discount to what I was going to pay. And I wanted my build on rush order with express shipping. I'll keep you all posted on the situation and see if Dell can give me a good deal to earn my business.

 

So guys, today I had call from Dell. An Indian woman named Susan Thomas (oO) said she wants two more days to find out what's going on, but she didn't say something specific. At the moment my order isn't canceled and "good to go" - as she said, but the situation may change any day as I understand. I still confused, I don't know if get this laptop, as one man said:"My cow is stolen or I stole the cow - I don't understand". Anyway, I let you know if any news. By the way, if you cancel your order of not get the laptop at all, what would you buy? For me it is hard decision, cause I want laptop and desktop too, and it must be small enough to fit in a bag so I can take it on an airplane with no issues. In this case Area 51m looks just fine, except that they don't want to sell it.

 

Their customer service suck literally, I kept recieiveing emails form sales people after I did my purchase offering me the same quote and trying to get into the phone with me, not offering me stuff or anything, some even lie saying student discount can get only up to 3% ( when dell website clearly said 10%)

Is there a brand that sells like apple in windows? This is my first windows laptop after a while and just because I need to do stuff with CUDA and VR, if not I would be purchasing a MacBook tbh, I love to go not have to talk with representatives and have to pray to bargain with some or others and all that shady stuff that I really hate. People are getting different prices and they keep changing the website and components, it’s just very lame.

 

I wish Dell would just be honest with what the fudge is going on... They should be embarrassed with all this lying. , check these links ... https://www.reddit.com/r/Alienware/comments/ani4eh/all_area_51m_orders_are_now_cancelled/

https://www.reddit.com/r/Alienware/comments/aolztl/cancelled_orders_update/

 

Keep us posted.

I'm iffy on what I want to go with if this doesn't end with me getting an Area 51m. The 2080 maxq is alot weaker than the desktop version. While great for a thin and light it won't pack the same punch. So I'm leaning towards the m15 and getting a graphics amp. Or the y740 by lenovo. It's alot cheaper than the other 2080 max q laptops and has g sync. So value wise it's pretty solid. Not sure how their thermals are though as I've never touched one of their laptops before.

 

It is pretty apparent at this point that Dell has screwed up with some component (the power cable or power unit?) for customers who placed the order before the site was corrected.

What I don't understand is their inability to be flexible enough to fix the wrong orders without having to make the customers place orders again.
Also for those thinking that chatting or calling the customer care would help them discern what went wrong here is not going to help unfortunately. Pretty sure that these agents are looking up the order in their systems sitting 1000s of miles away from the factories and probably trying to guess or giving some random explanation to placate the customer with no clue on what exactly is the problem here (unless it was logged in the system).
No point in venting our frustrations on the agents since they are probably just doing their job as instructed and fix this issue by having the customer place a re order (the bad way to fix this sadly).

Dell really needs fix this whole order process to be more transparent and flexible and start to consider that this ordering model is now outdated to retain their customers..

 

Yeah they seem stuck in the past, But it seems is similar with other brands as well, they play cheap.

 

You would think they would have something in place to make this easier for them or customers. Even if it was something like an automated system sending an email to the customer to contact Dell about a part issue and go from there. Me having to do the leg work to even find out there is problem is unexceptionable.

And it's easy to vent on the agents. Since even you believe that they may give random excuses. When your job is giving and collecting information you deserve to be yelled at for guessing. That's how I learn at my job. Make a mistake, get scolded, don't make the same mistake again and learn.

 

I’m in the US. and with the 2080 it’s 2600


Sent from my iPhone using Tapatalk Pro

 

Amplifier is pointless. With 2080 Ti you gonna have about the same performance as 2080 Max-Q inside the laptop. Besides that, you can have SFF desktop with the same size as Amplifier, but inside its case all the components, not just GPU.

 

The Amplifier has a place, it depends on your needs and requirements. For example a laptop that you take to work and in the evening connect to the Amp and an external screen to play. Plus the Amp should allow you to easily upgrade your graphics card in two years time when the installed card is showing its age.

 

I understand, but as I wrote still pointless. The case has the size of mITX desktop, so why wouldn't you upgrade GPU in your small desktop? And what's the point to buy laptop with 2080 Max-Q + 2080 Ti and Amplifier? Just wasting money. Even if you have ultrabook with iGPU and you want to connect top GPU externally, then in this case you can have ultrabook, but with good GPU. Razer Blade Stealth is not that smaller from its 15" brother, but in performance huge difference, especially as for gaming laptop.

 

I disagree. What if you only want just one computer. Not everyone has a computer for work and another one for home, I know I don't. I can buy a thin and light 17", for example the new m17 or m15 with an internal 2060 Max-Q, for work making for a light load to carry around and match it to a AGA with a decent card for gaming when I get home.

You shouldn't assume that everyone has the same requirements or is in the same situation as you. For you having two computers probably works just fine. For me it doesn't.

edit - although I do agree getting a 2080 Max-Q and matching it to AGA with a 2080Ti might look a little silly until you consider a guy who spends a lot of time travelling. The Max-Q gives him acceptable performance on the road and the AGA with the Ti gives him excellent performance when he is home.

 

That's what I'm talking about you don't need two computers or the Amplifier, just get laptop with top GPU and it would give you better performance.

 

Amplifier is great if your using external monitor. Takes a load off the system, cpu should run cooler and the whole system in general. Plus better performance with external monitor.

 

This is false. If using external display you will be getting desktop performance: https://www.3dmark.com/fs/13653218

Internal display hit isn't as bad as thunderbolt 3 solutions either.

I had amplifier with a Titan X (Pascal) and with external monitor it was running the same or better than desktops depending on the situation. This was with a 13 R3 with a 7700HQ, a Area-51M will no doubt do even better.

Although I see the amplifier being pointless for now since you can get a RTX 2080 inside the laptop. Best to wait for next gen top dog to use an AMP unless you need a Quadro or Titan for work.

 

Or you are sick and tired of hauling 5 kg of laptop to work everyday
For me I'm leaning towards an Area 51 but the other option would be an M17 with a 2060 Max-Q + and AGA with a 2080. I've got four weeks before I need to decide so I'll have plenty of time to read owner reports regarding the relative temps of both computers.

 

Or the M15 for maximum portability. In those cases you can get 2080 Max-Q which still performs decently.

In the case of the M15 with a 2060 then yes an AMP would be useful. I used that set-up for about six months with my AW 13 R3 + Titan X (Pascal) in AMP + Apple thunderbolt display.

 

We don't seem to have any delivery troubles with AW here (Sweden), so I'm gonna order it but I can't decide between i9 9900/32GB/RTX2080 and i7 9700/16GB/RTX2080.

Any suggestions on what config I should go for? It's gonna be a pure gaming machine, no multitasking or streaming whatsoever. Is 9900/32 overkill?

 

Pure gaming go with 9700K/16GB/2080/144Hz G-Sync panel

You can probably even get away with 8700 option but for a bit more the 9700K is worth it

 

Pure gaming? 9700. But, if it is purely for gaming, why not buy something that is actually 'mobile' and 'portable' like the MSI GE75 8750H with RTX2080? Lets be honest, 2 power bricks (~2.2kg) + 4.4kg machine lasting maybe 2hrs max on battery, is not exactly 'mobile' or 'portable'.

 

My main problem is that the local config options for mostly any laptop is very limited in Sweden. The GE75 is only offered with RTX2070 here, and I want the RTX2080.

 

They don't have GE75 Raider 8SG at all in Sweden? Did you check with some of the retailers to see when they will get the 2080 models as many places don't have this model but will be receiving it by end of February/early March.

 

True agree 100 percent. Seems like going the extra mile for IT companies is like inventing new technoligies while in fashion the more you pay, the more people slime (cause they know you have the money). I think companies should start small pop-up store's to keep the customer engangement high without risk having to pay rent for years and years. When you're loyal to your fans (not investors and stock holders) they will follow suit, just like the customer outrage let the big boss of disney step in (Battlefront 2 Lootbox debacle) cause EA was ruining their IP. Look at EA now, people are slowly starting to abandon a sinking ship. Dell going public again is not a good sign.

 

It’s not that easy. Locally we never had many localization options. It’s just a limited market.

 

Hi guys, i have been reading cancellation of orders and delays and just to let you know that i have placed my order on 8th of February and today when i checked the order status and surprisingly it was shipped already saying that eta is 22nd of February and departed manu.facility. That was very quick building process i suppose. I have ordered this from Ireland.

 

Looks like UK and Ireland don't have any problems with delivery .
Maybe for Canada and US problem is in their different voltage. FOR Canada and US is 120V and in Europe we got 230 and 240.

 

Here in Austria i ordered mine on 1. Feb and it was shipped on 7. Feb. --> ETA 18. Feb

So i think its only a US / CANADA problem with the 180W power cord

Part No : 450-AAMT needs to be -> Part No : 450-AIEB

 

The psu is universial (100-240v). The only difference is the AC power cord used. Nope this is Dell......

 

Could someone please do an amateur unboxing video (when the beast is in hand) and pop it on youtube for the guys (and gals) like me who like to dream. Unfortunately, I don't have (and am not expecting to grow anymore the future) sufficient body parts to fund a purchase.

I am dying to see the real deal in an enthusiast's clammy hands.

 

There is a new video. I dont know what they are talking about, but after 2:35 you can see a disassembled A51m...

 

Ok people, just get a k-sku chip no matter what and call it a day. The locked processors are decent but the last thing I want is my turbo bin running out while i'm in an intense gun fight where my cpu needs full speed. unlocked processors will serve any user better short AND longterm. A locked sku will not.

And the whole gpu amplifier thing is silly, Just get a top of the line GPU from the start in your laptop instead of complicating things with extra pointless technology. Only reason I could see going for an external GPU setup with a laptop is for the RTX titan because it isn't available inside a laptop--and if you have that kind of spending power under your belt, chances are you are just going to have a bomb ass laptop and bomb ass desktop set up anyway. External GPU set ups make very little sense.

 

Look at the size of those 2 bricks combined damn! 6.08mins in.

 

If you would put an rtx titan in the aga would the cpu still bottleneck or not ? Cause now it has a desktop procesor so i think not right ?

 

Why didnt they just use 1x 780W psu or something ?

Imo using 2 psu's is just sloppy and foolish i dont like it.