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    *OFFICIAL* Alienware Area-51M R2 Owner's Lounge

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Spartan@HIDevolution, May 9, 2020.

  1. jespsounds

    jespsounds Notebook Enthusiast

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    Hi guys. A question. I have two samsung nvme 970 ssds. I have installed them in Raid 0, but they give me less performance than if I put them individually. This is normal?? In raid 0 they reach 3000mb / s, but individual ones give up to 3200mb / s. How useful is raid 0 if we lose performance? thankssssss !!
     
  2. Enkidu78

    Enkidu78 Newbie

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    Erm.. it shouldn't happen. I'd like to know if this is repeated so I don't waste time..
     
  3. jespsounds

    jespsounds Notebook Enthusiast

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    I am looking to configure raid 0 with two nvme to double the performance, but it does not work as expected, or I am doing something wrong.
     
  4. Enkidu78

    Enkidu78 Newbie

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    Here watch this.. I probably wouldn't bother RAID-0


    Basically says because they are competing for same resources on chipset you don't get any performance gain.
     
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  5. Normimb

    Normimb Notebook Evangelist

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    Hello everyone,
    I just want to share what i think is a fix for the problem i have been having with my 51Mr2 going into diagnostic boot mode from time to time.

    I have been having this issue, 3 months only,after i received the system. My laptop, after i used it on battery only, would go into slleep when the battery reach very low pourcentage (that is normal behavior from windows to protect data, i guess).
    The problem i was having is that: after i reconnect it to power supply and hit power button, dell support assist would go into a diagnostic system scan, always giving the error «cpu fan, not working» and a beeping sound that would wake up everyone sleeping in the house.
    I have tried unsintalling support assist= not working, Then reinstalling support assist= Not working, then downgrading bios to 1.0 = Not working untill i finally found what i think is the solution that i will share with you.

    The problem was: CMOS battery.
    I tested the CMOS battery voltage and it was reading 2.9Volts with a multimeter. I compared it with some other CMOS battery i had and were never used and they both read: 3.185Volts. So i replaced with the good battery and so far, no issue, after the battery has drained to almost nothing.

    Most of the information i have read on the web says that the CMOS battery are still good at 2.7 volts. On the 51Mr2 it seems that 2.9Volts is not enough.

    The sad part is this issue started only a few months after i received the system.

    Anyway i hope it helps anyone who ever encounter this issue. If your system reboots in diagnostic mode after it went into sleep when battery was near empty, then suspect a CMOS defective battery.

    EDIT: i still have an issue with the left DC IN port. It recharges the battery one out of two times with the 240watts power adapter when the laptop as reach a sleep mode. I have dismantle the laptop to look into it. The right port, which looked fine, is accessible after heatsink removal but the left port is connected under the MB so i would have to remove the whole MB and didn't fell like it. So hardware defective is sill possible.
     
    Last edited: Oct 1, 2021
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  6. s1rrah

    s1rrah Notebook Evangelist

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    My ghetto tire shop work station (and BTW ... Wallpaper Engine is dope):

    [​IMG]
     
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  7. ssj92

    ssj92 Neutron Star

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    Hey all so what's the TGP on 2080S Is it 200w or 150w?

    Or are there multiple vBIOS you can flash like in R1?
     
  8. Normimb

    Normimb Notebook Evangelist

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    Hello,

    One vbios. 200w. Runs much cooler then the 51Mr1.
     
  9. Joyve

    Joyve Newbie

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    Hi

    area 51m r2
    update PL1 65 Watts I9 10900 no k to 100 or 125Watts is possible ?
     
  10. Gizmundo

    Gizmundo Notebook Enthusiast

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    Hi guys, I want to ask about SATA interposer upgrade as it is done and 2 extra M.2 SSD are installed instead the SATA disc are they performing in maximum of SATA 6GB speed or they working in their own M.2 speed?
     
  11. Asdesas

    Asdesas Notebook Consultant

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    the ssd works at their default speed!
     
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  12. jespsounds

    jespsounds Notebook Enthusiast

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    another question regarding this topic. Can you put four ssd nvme and form a raid 5 with the four? Has anyone done that and tried it? Thank you
     
  13. Asdesas

    Asdesas Notebook Consultant

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    in the bios there is only the option raid 0 and raid1 so I don't think we can perform a raid 5! after I have 4 ssd but only 3 which make the nvme! maybe the raid 5 function would appear if I have 4 ssd nvme but I can not confirm it to you
     
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  14. c0ach

    c0ach Notebook Enthusiast

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    Hello guys. I'm facing a problem with my touchpad on my Area 51m R2.

    The problem is persistent and was seen from Day 1 (as anticipated).

    It was the same problem I found on EVERY DELL Area 51m R1 (last year I bought and gave back 3 R1 laptops with the same problem back in 2019 and finally asked for a refund, which I'm likely to do again..)
    The problem is really simple (I wonder whether it's a matter of incompetence or negligence on Dell's part that the problem still exists).

    To see the problem just do the following: simply select a file or folder on the desktop and left click on it using the touchpad so as to see that it is selected. Then try to drag it to another place on the desktop by holding left click of touchpad and simultaneously use the touchpad with your finger to move it. If you don't release the touchpad, the movement is almost perfect. BUT, IF YOU USE THE TOUCHPAD BY DRAGGING FOR A WHILE AND THEN RAISING YOUR FINGER FROM THE TOUCHPAD AND THEN RETOUCHING AND RE-DRAGGING, the clicked element moves like "dancing" on the desktop.

    You will see that it looses some movement for a fraction of second and then appears someplace else. In other words, when you click and drag by releasing the touchpad for a while, it doesn't register the click for a split second. Which means that you end up restarting the drag operation on a different point if you are moving quickly.

    I am uploading a sample video so as to see what this is all about: https://drive.google.com/file/d/1D6vYLGomqdI7U2hma_tdJ1CqE_zml2Ho/view?usp=sharing
    As you can see, for the first 10 seconds, I drag the folder by continuously having my finger on the touchpad and never raising it until the end. The result is almost perfect.
    From second 12 and then, I drag the folder by touching the touchpad and then raising my finger for an instant, and then re-touching the touchpad and then re-raising my finger for an instant, and then re-touching the touchpad and so on and so on. You will see that when my finger retouches the touchpad, the folder "flies" and sometimes jumps many hundreds pixels.

    I haven't had any hardware changes or any software changes. The drivers are fully updated to the latest versions (also updated to latest BIOS (version 1.10.0) http://del.ly/6608JHpF8).

    The aforementioned issue is a repetitive issue by DELL Alienware Area 51m R1 and R2 to EVERY model throughout the past 2 years, irrespective of MS Windows Updates.

    Does anyone have a solution to my problem?

    It's a shame if Dell disappoints me for the second time (the first was with Area 51m R1).
     
  15. Asdesas

    Asdesas Notebook Consultant

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    you tried to deactivate tobii? I think either the touchpad driver is not installed or it is a bad tobii setting
     
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  16. c0ach

    c0ach Notebook Enthusiast

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    No I didn't deactivate anything. Is TOBII faulty? The problem happens from day 1. Did you deactivate TOBII and fix the issue?

    Has anyone else tried this solution?

    Thanks for the quick response.
     
  17. Gizmundo

    Gizmundo Notebook Enthusiast

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    Hi. Have you done your pads work? If yes what's the results? I couldn't find any continuation on this, sorry if there is one.
     
  18. Normimb

    Normimb Notebook Evangelist

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    I just did some test for you.
    Same thing happens for me if i remove my finger from the trackpad and then try to move it again. It looses it's fluidity.
    I tested with tobii on and off= Same results
    I tested with external mouse and movement is fluid, even if i move the mouse to another place without constainly touching a surface = Still fluid

    I don't think you have (me too) a hardware issue here. I believe the issue is mostly software related with the touchpad.
     
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  19. c0ach

    c0ach Notebook Enthusiast

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    Thanks for your reply. I know it's a buggy driver to blame. I contacted DELL support and they told me that they'll contact me when they find a solution..

    It's a real same these things happen on such premium machines..
     
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  20. c0ach

    c0ach Notebook Enthusiast

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    Hello everyone! I'd like to have your help please.

    I own an Area 51m R2 with 32GB RAM (2x16) @ 3200MHz.

    I will upgrade to 64GB (2x32). I read in this forum that only HyperX Impact works well (even better than DELL's sticks).
    I cannot find HyperX though.

    Do you thing that 2 sticks of Fury Impact with the same specs (64GB (2x32) @ 3200MHz) will be ok or do you think that it won't work?

    Thanks in advance!
    [​IMG]
     
  21. etern4l

    etern4l Notebook Virtuoso

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    Kingston sold HyperX brand to HP but they kept the RAM - just renamed it to Fury.
     
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  22. c0ach

    c0ach Notebook Enthusiast

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    Thank you! So Fury works just like HyperX did, right??
     
  23. etern4l

    etern4l Notebook Virtuoso

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    It should. Ideally make sure there is a good return policy, since these Fury-branded modules are quite new, and with all the semiconductor shortages better safe than sorry. I'd be quite surprised if there was an Issue though.
     
    Last edited: Oct 11, 2021
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  24. c0ach

    c0ach Notebook Enthusiast

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    ok.

    Thank you so much! I will give it a try and get back to you as soon as I have something to report!

    :)
     
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  25. RoDexter81

    RoDexter81 Newbie

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    Hello world!
    New BIOS update file version 1.10.0 can be downloaded from dell support oficial site!
    Anyone tried it? Are the any changelog for this version ?
    Thanks!
     
  26. Enkidu78

    Enkidu78 Newbie

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    What can I say, this laptop is the best laptop I have ever used or seen. If it could be my wife I'd marry it (Don't tell the Mrs) I totally love it...

    I've gone from a PC with a Vega 64 and a Ryzen 5600x to this laptop that's faster.

    My only gripe is a weird like HDD noise coming from the back right hand side, not really sure what it is as I don't have a HDD haha.
     
  27. Crazy Jay

    Crazy Jay Notebook Consultant

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    Coil Whine? Maybe.........

    https://www.google.com/search?q=Coi...ne&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8
     
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  28. Enkidu78

    Enkidu78 Newbie

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  29. ratchetnclank

    ratchetnclank Notebook Deity

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    Fixes & Enhancements
    - Firmware updates to address security vulnerabilities.

    I think dell had a code execution cve a month or two ago with their bios so most likely related to that.
     
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  30. c0ach

    c0ach Notebook Enthusiast

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    Hello everyone.

    I have installed 2 sticks of Fury Impact RAM (64GB (2x32) @ 3200MHz) and I can confirm that they work fine.

    upload_2021-10-21_22-11-5.png
     
  31. Medoyute

    Medoyute Notebook Guru

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    Thanks for the update on this. Was thinking to pull the trigger on a 64GB set to test myself given the price they're at(caught now between purchasing now or waiting for black Friday).

    On a separate note, while I was in the OC profiles, I noticed that the thermal limit for the GPU(2080S) was 87 deg C. I'm not one for overclocking and haven't done so before(and didnt pay close attention either) but from past post I understood that prior Bios updates on the R1 changed this. I'm currently on Bios 1.7.0

    On a separate separate note, anything worth noting on the 1.10.0 Bios update? Thinking to just go ahead and update seeing as there hasn't been much feedback(negative) on it. Also should I jump straight to 1.10.0 or should I install the previous versions?
     
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  32. Normimb

    Normimb Notebook Evangelist

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    Hello everyone.

    Updating my post: THIS IS NOT A FIX. Problem came back. Laptop goes into support assist diagnostic boot every time the battery discharge. That's a very frustrating issue. I have this issue since i use only the 240watts power adaptor to recharge the battery. 25% of the time the recharge doesn't even start with the power supply cable being in the left port (a second issue i have). Maybe the issue is with the battery.
    If i call tech support, pretty sure they will make things worst so i keep it like that. Las thing i want is a system exchange for the «overheatin, Thermal Throttling X17».
     
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  33. xKilXlerx

    xKilXlerx Notebook Geek

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    Strange issue, what does the diagnostic say, is it the CPU FAN not responding issue again?
     
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  34. Asdesas

    Asdesas Notebook Consultant

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    Did you try to activate the audit mode option of secure boot in the bios?
     
  35. Normimb

    Normimb Notebook Evangelist

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    Exactly!
    If i let it run it's stupid test then yes. CPU FAN not responsding.
    Now i hit the escape button on the keyboard so the test is aborted after 1 minutes. Still it's one minutes lost for nothing. I hate that.
     
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  36. xKilXlerx

    xKilXlerx Notebook Geek

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    I recently had this problem for the last month but now it has disappeared. Maybe the fan could be dirty since i did force it to spin it while it has no activity.
     
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  37. Normimb

    Normimb Notebook Evangelist

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    I don't know what is «audit mode» in bios sercure boot.
    All i can say is i have the option to set it off or on. When i did try to switcht it from on to off in the past: i had to reinstall windows.
    I have had this issue with secure boot at «ON» and at «OFF».
     
  38. Normimb

    Normimb Notebook Evangelist

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    It can't be the fan. I had my heatsink fans «blowed air» with my compressor when i repasted this month and it's now free of any dust.

    Edit: Doesn your problem occur when your laptop runs out of power? Like the battery reaches a point where laptop has to go into deep sleep mode?
     
  39. xKilXlerx

    xKilXlerx Notebook Geek

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    Unlikely,as I rarely use my battery and still has 2.0% wear.
     
  40. c0ach

    c0ach Notebook Enthusiast

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    Thanks! The very performance is much faster compared to the one with the ADATA pre-installed RAM sticks.
     
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  41. Judrick

    Judrick Notebook Guru

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    Hey guys i have a weird issue that pops up time to time. I notice low framerate in games sometimes and it fixes itself after i unplug and plug in my power in the back of my laptop. Can anyone give me an idea what causes this? @Spartan@HIDevolution would you know?
     
    Last edited: Oct 27, 2021
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  42. s1rrah

    s1rrah Notebook Evangelist

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    You are using both the large and small power blocks aren't you?

    In my case? Area51m R2? If I run with only the larger power supply, I get about 97% of the FPS I typically would. If I run just the smaller power block? It drops down to around 130...

    ~s1rrah
     
  43. Judrick

    Judrick Notebook Guru

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    Yes I have both plugged in but sometimes I’ll notice games running like the big brick isn’t plugged in. After I unplug and plug cords in the back in, it runs normally.
     
  44. Judrick

    Judrick Notebook Guru

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    By the way I think this only happens after waking it up and it’s intermittent. I don’t like it though
     
  45. s1rrah

    s1rrah Notebook Evangelist

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    It could be just the *slightest* of contact points of either AC adapter making contact internally. Have you tried running the big brick in by itself and playing/hacking about for an hour or so? Does it happen then?

    Same for the small brick. Run it by itself for an hour or so and see if you get it. Do you usually get it within an hour?

    I run my Area51m at work, every day, out to an external 24" Asus full size panel. When using my first mini display port to display port cable, my screen would do *EXACTLY* like yours. Precisely as you describe it: work for a while, browse about and 5 mins in to the session, the screen goes black for about 5 or 6 seconds and pops back on perfect. This would repeat every 10 minutes or so.

    I changed the cable with another one I here at the house and it wouldn't even post a screen.

    I then changed the cable with the only other one I have and it worked perfectly. Never a single black screen. So get you about 4 different cables and try each one.

    I have a miniD to D cable in my bag right now that will do exactly what you describe if I put it in place of the one I'm running now that doesn't black out.

    Good luck...

    ~s1rrah
     
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  46. s1rrah

    s1rrah Notebook Evangelist

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    Never mind my above reply; I thought you were having screen black outs. My be trying worth cables though.

    Could be a bad big brick that faults momentarily.
     
  47. c0ach

    c0ach Notebook Enthusiast

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    Hello everyone.

    Has anyone tried to install a 2.5" SSD drive larger than 1 TB? What is the LARGEST capacity which you can confirm works without problems?


    upload_2021-10-28_0-38-53.png
     
  48. Judrick

    Judrick Notebook Guru

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    I guess I’ll just get dell to send me another brick.
     
  49. jespsounds

    jespsounds Notebook Enthusiast

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    I have installed a normal 2tb SSD hard drive and it works perfectly.
     
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  50. c0ach

    c0ach Notebook Enthusiast

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    Thanks for the info!

    Has anyone installed an even larger SSD 2.5" drive?

    Also, what is the maximum capacity of m.2 drives you have managed to install? The 2TB limitation is valid or it can be extended to even larger capacities?

    Thanks in advance!
     
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