Acer Aspire 5740G Owners Lounge

Try searching for a service manual in google.

Also i have question for others: Does this laptop have 1gbit ethernet or 100mbit? Seems like it is 100mbit.

 

My notebook had 100 mbit ethernet before sending it in service

 

Mine has 1 Gbit.

 

My device manager says also : broadcom netlink gigabit ethernet, but the speed is nowhere near 1gbit. My work place has 10gbit speed but seems like im able to use only 100mbit :/ .

 

The card is 1Gbps but if you connect it to a router or a switch that has a 100mbps port it's going to automatically synchronize @100mbps.

It's like with W-Fi- you need a whole setup to be compatible otherwise it's the weak link that will limit the speed.
I use a router with Gigabit ports and it connects fine @1Gbps with an ordinary Cat5e cable.

 

The router/switch your notebook connected to & cable you use must support Gigabit speed. If connected to 100Mbps base switch, the link will only 100Mbps.

 

Post regarding BIOS mod has been moved here

 

guys i installed win xp in one of my partitions. it was working fine except few drivers in device manager like pci bus,network controller, etc. my laptop got bsod twice after sometime of use. so i googled the bug check and i found out that bios update solves problems like these. so i used the 1.16 bios update in xp and used winflash tool to update. i know its dangerous but i had done it once before to 1.12 i think in win7 and it was fine, no problem. but during the bios update to 1.16 i got a bsod in between and now my laptopdoesnt boot. only the power lights are flashing and i can hear the fan. how shall i proceed??

 

Crisis disk should do the trick- link to a disk has been posted here.

BTW I've deleted the other post as cross-posting is not allowed.

 

sorry.i thought u told me to post there when u said bios posts moved. i bricked up

 

Sorry for the confusion- I moved another user's post as he wanted to mod a non 5740G BIOS.

I will add the link of the crisis disk to second post before it gets lost here- it may be of some use.

 

do i have to rename the bios.wph file or is it already present there?

 

I think it's ready to be used. Just the other week a 5740G user used the very same disk to recover his notebook. That said I'm not 100% sure as I have not used it myself.

 

i followed the steps. there already was a bios.wph file so didn't change it. created it with wincris.pen drive got formatted and rescue disc was created successfully. next step connected power cord and battery to laptop.put ON the power, and finally held fn+esc key then pressed power button once.pen drive flashed but screen still blank. should i try again been 5mins

 

STARTED!! wohooooooo.thanks downloads! you the best.

 

Great news- it's the second time this week that 5740G gets rescued around here

BTW the crisis disk was 1.22 so if you need 1.28 you'll have to...

 

Sorry for wrong info. I had my notebook connected to 100 mb switch, this way it has only 100 mb link. That link confused me.

 

now i have more problems.
1)you see when i tried installing xp today, i was getting bsod as soon as windows started. what solved it was i had to go to bios settings and change sata controler to IDE from AhCPI.
then xp installed and worked fine. i made the dual boot using easybcd. but the problem is if i try to run windows 7 with ide it gives me bsod at strtup, so each time i have to use windows 7 i have to switch back to ahcpi and for xp ive to switch to ide. is there anyway i can make it so i don't have to keep changing??

 

lol @ downloads. i did try to flash it to 1.28 via the crisis disk again but now the pen drive doesnt become busy as earlier.back to square 1



no luck so far. bricked it bigtime
EDIT: now whats happening is that. the pen drive flashes once for a micro second, then goes blank. the laptop powers off then powers on and pen drive flashes for another micro second and laptop stays blank with nothing going on. the pen drive isnt busy :-(((((

 

if it helps, the bios of this model costing 10euros on ebay, you can buy the chip, updated to 1.28.
Be careful, a user of a Spanish forum acer 5740G,his broken the bios to update to version 1.28, buy a new bios on ebay, and start to flash, broke for the second time the bios.
He had to buy another bios, coming update to version 1.28.

 

umm ok. i'm thinking of sending to acer service. btw is there any other way to recover?

 

Same exact symptoms that I have encountered. I have described it in more detailed way on this thread couple of pages back. Laptop is already in repair shop, and I already know that it was accepted for warranty repair, with current status "Replacement Parts Ordered". That's all the information that is provided on my online account of repair shop's website. I'll probably pay them a visit tomorrow or so to check what actually went wrong. Somehow, I would not be surprised to find out that mainboard has died, which would neatly fall in line with the pattern that seems to be surfacing between 5740G's

Update: Well, it turns out my guess was spot on: one more case of dead motherboard

 

There are cisco 10gbit switches and i am using cat5e. I checked drivers settings and "speed and duplex" says that i can choose 10mbit, 100mbit. Seems like 1gbit is missing.

 

How many of the wires of the pach cable you are using ? For gigabit speed you need the all 8 wires of the LAN cable. Make shure you have them all at both your RJ45 connectors.

 

Well i am using the same cable for my work PC sometimes and that PC has 1gbit card.. Not sure what is going on.. I'm going to try cat6 cable tomorrow.

 

1Gbps should be missing- choosing "Auto" will give you 1Gbps if possible.
Make sure you're using the most recent drivers- there was an update a few weeks ago.

 

Does anyone know which wifi cards the 5740g supports? (Which are whitelisted by Acer and won't give you the dreaded blacklist boot error.)
I'm wondering if my Broadcom BCM4313 will work on it... I kinda want the Atheros AR5B93 in another laptop.

 

Acer doesn't white-list cards- you can use any generic card.

 

Oh wow... really? I have to give Acer props for that. I never really understood why other OEM's did.

Thanks!!!

 

Possibly the ports on the switch are configured for 100Mbps speed only OR the driver is the problem. "Speed & Duplex" usually (but not necessarily) set to "Auto Negotiation".

 

The ports are switched to 1gbit from 10gbit. Seems like cat6 cable fixed it. I'm getting better speeds now.

 

where can i find the ahci drivers for windows xp? i tried installing intel rapid storage technology but an error appeared saying "don't have minimum requirements"

 

Wait a minute- didn't you have a dead laptop on your hands just yesterday?
Have you managed to fix it?

 

its not with me right now. its with the acer guys. right now i'm raping my desktop

Well i played some games while laptop was still alive on xp. it ran soo much smoother on xp. but i was getting bsods so i tried to use update to latest bios and bricked it.

quick question: will the drivers(ahci, chipsets, for acer 5740g travelmate wprk with the aspire 5740g?).they have the same specs except for cpu

 

If they have the same chipset (for instance HM-55 or whichever it really is) then yes. But only then. Worth trying.

 

You received the notebook back from acer? Or that is what they said? I checked my status on acer europe support and it says closed, i think its done, but i didn't receive any news from acer romania.

 

In my country (Lithuania), we do not actually deal with Acer directly in case of warranty repair. As far as I can tell, all the warranty repair here is done by one major chain ("Servicenet") of repair shops, as it is the main official subcontractor of warranty repair services for wide array of OEM's.

The information that the laptop was accepted for warranty repair and that the "Replacement parts are ordered" was available on the aforementioned "Servicenet's" website, as once you've put your item for repair, it creates an account for you online to be able to check the status. However, the confirmation that the motherboard is dead, and replacement is arriving, I've got when I actually visited the shop couple of days back, mainly because I was curious to find out what went wrong, to be assured that all the data on laptop's hdd is safe and to get the estimation of when to expect the laptop to be fixed. They said that it should take one week for motherboard to arrive, so that would put the total time of repair at approximately two weeks. However, how long it will actually take, I'm yet to find out

 

Hi all

I was hoping to get some help; I'm trying to connect my 740g to my amp via spdif (which was already being used by the amp for my dvd player). When I connect the cable, the laptop detects it and I change to Realtek Digital Output, and it shows by the volume bar there that sound is being output via digital.
However, there is no sound from my theatre system. I am using an amp (Yamaha rx v363) which has been running fine for several years. Any suggestions how I get the this spdif audio to work?

Cheers

Andrew

 

Hi andy_who,

Please go to "Control Panel\Hardware and Sound" & then click "Sound". Make sure the digital output device is set to "Default Device".

 

Thanks, but I have already done this. I just had to fit the cable to the normal "audio jack" didnt I? It's the same output jack as the 5mm?

It still doesn't seem to work... would there be a problem with the type of output to my amp?

 

hi friends im new to this forum.i suppose you will help with my problem im copy pasting my question from yahoi answer where i hadnt got any response hope you guys will helpmy laptop sometimes dont boot it stays on acer start up screen and hdd signal dont blink,and when it boots it stays on startup screen for 4-5min and hdd signal blinks and it boots.also while windows startup it makes a continous beep beep sound.
But these problems are only while booting once it boots it works perfect and also dont have anyproblem with shutdown also.and once it shown the bluescreen of daeth with a comment that 'bios unable to detect hard disc'.im also unable to enter bios set up.when i press f12 it says entering bios setup but it never enter into bio setup.
So what is exactly problem with my laptop is t hdd,bios,os or motherboard.
My lap is out of warrenty

 

Can you post HDD SMART status?
Also have you already tried system recovery or reinstall?

 

i didnt understand what do you mean by hdd smart status,i had tried system recovery and os renstal it didnt help.
As i told you i cant enter bios setup,

 

Download HDTune and post the contents of a "health" tab.

 

Hey guys. the acer guys have ordered a new mobo for my laptop (5740G), has anyone ever got theirs replaced.?? if so wat do i have to keep in mind? i'm kinda paranoid that they'd replace it with the 5470hd gpu instead of my 5650 hd. any advice??

 

No need to worry- if they do use the wrong one you'll just RMA it again

If I may be so bold as to make a suggestion- don't update BIOS once you get it back

 

my laptop has no mind to start up it stays on acer startup screen.i had given it to a famous laptop service centre near my area not the authorised one,since the guy there know me well for long,so seeing the problems as i mentioned earlier he told me it might be a hard disc or board problem.so what do you guys think the problem is.?

 

I bet on HDD

 

It doesn't get past POST screen so most likely RAM or HDD although other failures are still possible.

 

Hello again 5740g owners. My notebook arrived from acer service yesterday. My motherboard have been replaced with a new one, same graphics but with version 1.28 of bios. So far it looks good, no problem in games or movies. I hope to be in warranty next time when it happens