Triton 500

In G-Sync mode intel graphics is completely hidden even in device manager? Switching to Optimus requires a reboot?

 

I just read that Triton 500 has 80W 2080 card, same as MSI GS65. And this guy managed to flash his 2080 with 90W VBIOS: https://www.theeverydayenthusiast.com/home/comparison-80w-vs-90w-2080-max-q

Any possibility for this on Triton 500? Is there a custom bios?

 

Maybe but I wouldn’t count on it. MSI is a little easier to work with in that regard.

 

All this information is mentioned in reviews. yeah you need to reboot.

Please put some effort in your research.

 

No it's not. It's a total mess. Some people have 2060 with no G-Sync, some people have 2080 and don't bother checking things so they say about 2060 optimus version but nothing about switch in 2080.

 

Its not a mess. All 2060s are without gsync and all 2080s are with gsync and optimus.

 

We are a community these types of questions is why these forums exist don't be rude

Yes it's an 80w but I would not even attempt a flash because of the potential damage this would cause. Especially since the 180w doesn't deliver enough power for what is in there now.

Yes like the zephyrus you need to reboot to switch in discrete you mode there is no Intel at all . You are not forced to use gsync some games don't play nice 2ith gsync. Optimus is dumpster juice you should only use that mode of you need 6 hours if battery otherwise you will never use it with the 3-4 hours of battery in discrete mode I have never needed to switch to Optimus mode unless I was at work and needed the battery life

 

Lack of self effort is what i consider rude. This question has been talked about countless of times in this same thread.

 

Little update on mine. The 2060 wasn't showing up on device manager even after a fresh install. I couldn't update the drivers because it wasn't detected. I asked Amazon for a replacement and filed that Monday. No word. I chatted with them today and they said that I wouldn't get a replacement because that is their option. Luckily I didn't send it back yet. Should I send it to acer under warranty? I'm 99% sure the 2060 is fried. There is no way like via bios that can stop device manager from picking it up, right? No gsync and Optimus was on. Any advice on that and or sending it to acer would be appreciated. Should I just abandon ship? I don't *need* the 500 as I have a desktop but it's very nice to have on work trips and couch gaming.

 

But you can send it back to Amazon right? I would go for the latter. The machine is still fairly new. It sucks to service a new machine. Especially because it is fairly hard to service. They might mess things up and you are stuck with a lemon after it.

 

Wow... so the 9th gen version of the triton got released recently it has the 9750h with 1TB of storage and a full RTX 2070 but 180W power brick....... SMFH what is up with this 180w nonsense...... 1080w cant even feed a 1060 without power drain..... what is going on over there not a single 2070 laptop has anything less than a 230w

its not showing in the device manager at all? not even as a generic display adapter or anything? The driver may not be installing because there are 2 types of drivers fro Nvidia, stadardard and DCH if the standard is not installing than download DDU clean out the nvidia and install the DCH version of the current driver that should work.

 

That is correct. I can send it back to Amazon but I only paid 999 for it on prime day which I think is a great deal. If I send it back for repairs, it may get fixed and be fine. I have until August 21 to send it back to Amazon, so maybe I can send it to Acer and see if they fix it then send it back to amazon. That could be a good move.

Not showing up at all, not even generic. I did the full deletion of the drivers, restarted, etc... nothing. Even with wrong drivers it should be showing up. That is why I think the hardware failed.

 

I finished repasting my Triton but for the screw to the top left of the GPU I was only able to rotate only a quarter of the way compared to the rest of the screws, Is this normal?

for anyone interested, running Unigine Engine Heaven Benchmark 4.0 default extreme benchmark for 30 mins my max CPU temp was 99, GPU 81,
and after repaste using Artic MX-4 my max CPU temp was 91, GPU 79

 

Can't get good battry life. Triton 500 (2080). So on g-sync \ Nvidia-only mode, i've got 2,5 hours of battery life. When i switch to Optimus and have only igpu enabled I'm getting even less, 1,5-2 hours. Why? What's wrong?

Also where can i find latest igpu drivers? From intel page they won't install.

 

Do you have MSI afterburner on? Because that is constantly waking up your GPU if that is the case.

Use DDU to uninstall the Intel drivers and then reinstall from the website.

 

That's a general advice or you had the same issue and it helped?

 

I and many others encountered it on Reddit. The battery life cuts down by more than half with Afterburner on. You can easily test it yourself. Shut it down while on battery and after a couple of minutes your battery time estimation goes up.

 

Nope, even rebooted with afterburn not on startup. Nothing changed. And honestly it can't, I had Optimus laptop before, msi just doesn't catch any clocks from nvidia while it sleeps.

 

In the past it didnt, but I dont know from which version, but on my recent laptop installations I have this issue present at all times.

There are a lot of threads about this https://www.google.com/search?q=msi....69i57j0l5.10489j0j1&sourceid=chrome&ie=UTF-8

Is Afterburner OSD loaded maybes till in memory? Try taskmanager to find out which apps are making use of 3D. Then try to find out of they use the Intel or Nvidia GPU.

 

Take a look, dGPU is definitely sleeping: http://www.pichost.org/images/2019/07/31/Optimus2.png
But the power consumption is almost the same.

 

Sorry, it's my fault. I disabled all energy-saving stuff here: http://www.pichost.org/images/2019/07/31/Optimus3.png
They were useless on my older laptops, so I carried on here. Now i've enabled all back and I'm getting +4 hours...

Okay, next issue. I can't install iGpu driver from intell, it tells me that i've got incompatible hardware but i'm sure im getting proper one. What's the issue?

 

Just an update here. Acer wants me to pay for the return shipping to them so they can fix it. Anyone know if I can complain and get them to cover the shipping back to them? I got the laptop on the 15th. At this point, I may just send it back to Amazon and say forget it...

 

If you are nice, ask politely for a pre-paid return box, and tell them you don't have the budget to afford sending it back - please cover the cost for this warranty repair.

That's worked many times, so it's worth a try.

Also, if you get rejected the first time you ask, try calling back at a different time of day - or on the weekend to try again. Ask for a manager and if you don't get someone different ask them again.

If that doesn't work and you send it ground Fedex / UPS / USPS - just know that the industry standard is to return it to you using the same method and speed. If you pick the cheapest slowest method, so will they.

Also, don't forget to pay to have it insured to the retail value of the laptop - because that's what you would need to replace it should it go missing.

Returing it to Amazon for a full refund, and then try again at from another Amazon vendor might be a better alternative - at least it should be quicker than waiting for the full RMA cycle.

 

Yes, they can offer a prepaid return label (through Fedex Ground) but it is in their terms that they only pay for return shipping. I was able to get one for my Helios 500 repair I sent last week, but it took a couple of calls before I was offered one. I was actually originally trying to get an onsite warranty but it turned out Acer only offers it if you live within 50 miles of the Temple, TX repair center.

The quoted repair time is 7-10 business days but looking at reviews it can sometimes take longer.

 

There is a new bios out for the triton 500 (Version 1.08). Im not sure what it does yet. There is also a new version of predator sense too. Im hoping both the updates sort the black screen issues

 

Using Triton 500 for two weeks now. Didn't face and issues so far, really happy with this machine! Now I can carry my whole gaming world with me Previously I had Predator 15 and it was a real challenge, 5kg over 2,3 here.

 

It’s a great laptop, I got the 2080MQ version and it been running flawlessly for the past 6+ months.

 

My cpu idles at 48c with only nothing else running except the predator monitoring program however soon after a few mins of use the fans come on.

What's idle temps are folks getting here with their Triton 500?

Also I noticed my Triton randomly turns on turbo mode automatically without me pressing the turbo button. This happens 3 to 5 times this past week.

Does anyone else have this problem?

 

Turbo may be used for cooling cleaning. It lasts for few seconds and then automatically turn off? Anyway that doesn’t work, compressed air will clean way better.

Also with dgpu it always will be hotter, but in Optimus it rarely turns on coolers.

 

Reference just for myself,
Acer Triton 500 (i7 8750H / RTX 2080 MAX-Q) 3DMark Time Spy Stock - 7 500


Overclocked (+150 on Core and Memory) - 7 900

 

Control on Ultra with Ray Tracing:

 

Can anyone advise, what's the battery life like on this laptop for general work. excel, word, internet browsing, etc?

Can it match/come close to a gigabyte aero 15?

 

When igpu works it's about 4-5 hours of use on general tasks with non maxed brightness.

 

With RTX everything enabled Control has a far greater hit on FPS than even Metro, so you might try turning down RTX features and adjust down the quality too - reflections only - and see if that gets you up from 40FPS to over 60FPS.

They dulled down Control normal mode to make RTX look good - it looks dull without RTX on - so for me this and the EPIC hosting kills the game for me.

 

I can't install new intel gpu driver. Installer from official page says that i've got incompatible hardware.

 

Absolutely untested info, but my friends states that everything works fine:

You can download unlocked NVIDIA NVFlash ( https://www.techpowerup.com/download/nvidia-nvflash-with-board-id-mismatch-disabled) and flash unlocked VBIOS, for eg from Area 51m ( http://forum.notebookreview.com/threads/area-51m-bios-vbios-collection-mirrors.829190/), he tested 190W version and it worked fine.

It gave better performance but higher temperatures. Also, it's pretty safe because in case of and ****ups you can reflash it in Optimus mode from Intel GPU.

But once again, I didn't test it.

 

Use DDU and try again

 

New BIOS for Triton 500, https://www.acer.com/ac/en/US/content/support-product/7905?b=1

Don't wanna install smth without good reason and i wonder what does it mean: Updates brightness table

What was wrong with brightness?)

 

Installed and not experiencing any issues. Screen looks very good before and after. I think they adjusted the levels of brightness with each brightness level adjustment on the keyboard.

 

DO NOT UNDER ANY CIRCUMSTANCES FLASH THE 90W VBIOS!!!!!

It bricked my Triton 500 2080 MaxQ. I had to use my hardware programmer to flash to back to life. Not fun. That vBIOS is 200% not compatible. If you don't have a hardware programmer you will have a brick on your hands.

 

It is expected, but my friend states that nividia bios are safe to flash since you can fix even bricked one while sitting on intel. Did you use my files?
http://forum.notebookreview.com/threads/triton-500.826794/page-24#post-10954358

 

I didn't try your vBIOS, I used an Asus 90w 2080 MaxQ vbios. I was really just curious what it could do it with higher TDP. Regardless it was only going to be for testing since this 2080 MaxQ under gaming extended loads is getting very warm. What temps are you seeing with your 2080 under gaming loads? Something like BFV really hits hard and I am heating it up to around 84C. I have 90 days to decide to keep or return this laptop, but I really want to get those temps under control. I already did a repaste on the GPU/CPU. CPU I have under control nicely, but GPU is really hot. I wish they offered g-sync in the 2060/2070 models because it would really offer best performance and portability.

 

But you've used the same utility as I posted? What stopped you from flashing correct vbios when Nvidia died?

 

When I flashed the bios with Nvflash, the laptop went black. I let it sit for a good while with the screen off but nothing. I rebooted and the laptop would turn on but no display available. I tried a cmos clear, and still nothing. Tried all external ports to an external screen and no display. Ultimately I had to flash back my original vbios backup with a usb hardware programmer.

When this happened I was in gGPU mode with the iGPU disabled so that may have mattered. Not sure.

 

Definitely mattered because laptop was started on broken gpu, so no way you would see anything. On igpu intel would handle image. Case solved

You can now try my images while sitting on igpu. Btw, 2080 you have?

 

I have had the 8th gen 2060 model since April. It's a great upgrade from my old one (11 lb beast from 2011) and I'm thankful for all the ports. I wish there was a micro SD slot at least. It's still working like a champ despite the graphics card shutting itself off once 3 months ago. The reset button fixed it but luckily haven't had any other issues since updating BIOS and firmware.

What sort of battery practice are you folks using? The battery can't be removed easily, so I have been going between using only battery some days and keeping it on power other days. I unplug the brick when it's not in use.

 

I don't know why or what's going on but all the sudden my screen goes completely black after about an our of gaming. The sound and everything else will still be in the background but the display cuts off.

Never happened before I've had it about 8 months and it's been amazing this suddenly popped up out of no where it's definitely not overheating because my highest cpu temp is 91 but avg 85c during the session and my you never goes over 75c

Anyone else have this ?

That's odd I have the 2080 model and I get 3.5 -4 on gsync and over 7 on Optimus

 

If you dig around on their official forums it's a known thing that Acer doesn't seem to want to acknowledge. It doesn't seem like it's exclusive to this model, it happens on other Predator laptops as well, so it's likely some issue tied into their software (Predator Sense or something else).

https://community.acer.com/en/discu...a-thin-and-light-hard-crash-with-black-screen
https://community.acer.com/en/discussion/566122/random-blackscreens-predator-triton-500
https://community.acer.com/en/discussion/569014/fix-for-blacked-out-screen-with-keyboard-lit-up

 

Just did a LM repaste and temps with auto fans are GPU averages 66C (+170C + 1000M) and CPU (-0.163 undervolt) hovers around 70ish and occasionally spikes to 80c while gaming (outerworlds, borderlands 3, ROTR) With MAX fans the GPU stays in the 50's and CPU IN THE 60's which IMO is amazing. Just ordered the 230W OEM Triton 700 PSU and also planning to flash to the 90w vbios. Also was running motherboard bios 1.05 which in my case was causing major game stuttering so I flashed the latest 1.10 which fixed the game stutter.

 

Update: Attemted to flash the "theeverydayenthusiast" 2080 90w maxq vbios. (with hybrid graphics on thankfully) and after reboot when I go to device manager and attempt to "enable" the card again it blue screened. Anyone have any other vbios I can try? Thanks