M17x (**Europe**) Order Status Discussion

Yey, i finaly got mine today......

You know what it really is quite special you know.

Good luck to you all & i hope you receive your laptops soon.


UK Order
10/06/09 ordered & paid
18/06/09 edd changed from 30th of june to 22 of july
7/07/09 order cancelled without reason and under reprocessing
09/07/09 phase 1
10/07/09 phase 2
10/07/09 phase 3
10/07/09 edd changed 17th of july
12/07/09 edd changed 04th August.
17/07/09 Phase 5 & Track ID Recieved
23/07/09 Received order

Intel Core 2 Duo T9600 2.8 ghz
4096MB 1333MHz DDR3
SLI Dual 1GB GDDR3 Gefore GTX 260M
Display: 17in Wide UXGA (1920x1200)
Hard Drive 320 GB
Blu Ray Rom Combo

 

congrats my friend. i hope to have mine on tuesday. i will have it in a few days but if you want upload a photo of the UK keyboard.

 

Hey, thats nice to know. More Dutchies and this time a woman.
Welcome!

I have been one of the unlucky guys from Holland who waited six weeks before it was delivered thursday last week.

 

There you go sir.

 

thanks Sir. i hope i will have this icon in front of me when i will post next week like i do now

i never understood why the uk keyboard is different from all the others anyway (why they key besides z should be there and not over enter button?) i guess i will always have this question.

 

You will get very very soon hopefully.

 

Arrived 10:00 Happy bunny now.

 

I ordered the luna silver and going to set the keys on a nice girly pink and purple So its really going to be a laptop no guy would touch if they didn't know the specs And when they do they'll fight me for it I suppose

Thanks for the welcome all

Hollis-f and Paraplygic congrats guys I'm really jalous

@thadutchy I think the heat coming of my one gpu will keep the mice away untill I decide to get the second one

@ Dirk yes read you're story and hope it will not repeat istself in my case

 

i think many will still want to touch it even with a pink keyboard. this is something changing anyway. lool . i ordered silver too. if you want i can set the keyboard as pink for a while and upload a photo. just to have and idea. NO i wont keep this keyboard color.

 

Ohhhh yesssss that would be very nice
Because on the dell site I could only see the black one with pink keyboard and I'm really wondering what the silver one would look like..... so I can dream about it more accurately

Maybe you'll like it so much that you will keep it like that lolllll

Ps. My order info so far:
ordered 22-07-2009 phase 1
biling information aproved 23-07-2009 phase 2
yahhhh in production 24-07-2009 phase 3

Hope I don't have to stay in phase 3 to long because of the screen

 

I am in phase 3 since 14-07
But then again my EDD is 30-07, but I don't know if they are going to manage it.

 

My order progressed to the delivery stage today and my EDD went from Augusy 14th to 30/07 like yours is now so they still have time to get it to you

 

Richjuk, what are your specs? (Do you have the more than Full HD screen?)

 

Space Black
Intel Core 2 Duo T9600(2.80GHz)
17in Wide UXGA (1920X1200) - Beyond HD (1200p)
4096MB (2x2048) 1333MHz DDR3 Dual Channel
320GB Free Fall Sensor (7200RPM)
DVD+/-RW (DVD, CD read and write) Drive
SLI Dual 1GB GDDR3 NVIDIA® GeForce® GTX 260M

 

Okay, your specs seems to be fairly the same as mine. I guess a different HDD setup and proc won't be the cause of a delay.
So hopefuly we recieve it the same day then

 

ok i contacted UPS. they will get it from Netherlands on 27th of July and due date for delivery is on 29th of July.

 

Did u already get an e-mail with a scheduled delivery date?

 

Hey, you where right Richjuk!
Are you working at Dell or do you have psychic abilities?!
Mine has actualy changed from stage 3 to 5 today. But whatever happend to stage 4? Does anybody know what stage this is?
But then again, it's beeing shipped and on the way to my doorstep, that's what matters!

 

no i didnt. i contacted them with email and told them to send a message to my mobile phone. i hope they do on monday when they will get it from Netherlands. Otherwise i will go and find them.. they are 8km from where i live.

 

Noooo, just heard that this morning a fire has struck a big UPS warehouse in Best NL. Hopefully nobody's M17x was in there at that time, that would be a big waste. (Nobody's got hurt in the fire but loads of trucks with parcels in it burned down).

Just as I'm in the shipping stage, guess this means delays. Do not hope al UPS EU traffic goes trough Best?

 

Holy Cr*p, looking at the post above, it seems that some EU traffic goes trough Best (near Eindhoven).

 

im ready to order mine

question is what colour? black, silver or red?

specs I will order

QX9300
4GB RAM
Bluray Drive
2x500GB Hard Drives (Raid 0)
1920 X 1200 Res
2 or 3 Year Warrentty


Anly problem being is the 1920 x 1200 option seem to have disppeared from the site,which means I cant order through the website, and now instead have got a call back for tomorrow,really annoying, would have much prefered doing it through the website, has I need to apply for finince

 

You must be kidding! mine was expected to be taken from UPS NL tomorrow. i will call UPS Uk tomorrow. what else can happen. even the god doesnt want me to take it?

 

And now it's smoldering ashes on the floor, or not

 

So was it the whole UPS at BEST NL? i cant believe ANYTHING! you must be kidding !

 

Well I don't know... For what I have seen, the story states; "Very Big Fire at parcelservice UPS Best".

http://www.nufoto.nl/fotos/106742/zeer-grote-brand-bij-pakketdienst-ups-best.html

 

Thats bad!

Anyone want one fast? Still have mine here at home, ready to be picked up by UPS for return shipment to Dell.

 

this is the info i got recently from ups uk

I have to advise that the package is not due for collection from the Netherlands until 27/07/09,

The due date for the delivery is 29/07/09 and shipper has sent this on Standard Service so delivery will be by the end of the Business day,


so mine was it there and burnt ? i cant describe what i feel.

 

Just hope yours wasnt in the fire. You really would be one of the unluckiest ones.

 

and what will happen if it was? call Dell for refund? they may tell me its in delivery phase! i ordered on 10th of june and it may be burnt 3 days before delivery? can you understand what i am telling you?

this is not just unlucky! so many orders and the most delayed one may be burnt! like mine had a bomd inside!

and how will i know if it was burnt or not? and what about if it was not and due to burnt tracks the whole delivery process is cancelled or delayed? i can even think it may be melt due to the tempreratures of the fire or may not function properly if it was there!


my only hope is if it wasnt at NL yet but even in this case the NL UPS seems to be destroyed. what will happen ?

who will answer all these?

 

as i can see it started from a container with woods. i dont believe they palce all parcels at the same place right?

 

I can't answer it. Maybe it's a good idea to contact UPS tomorrow and ask about your shipment? Hopefuly they can give you some answers.

Now I feel a little bit bad because of posting this news. I hope nobody's M17x was in the Fire, especially yours. That would be "Murphy's law" I guess.

 

thats what i am going to do tomorrow morning. i have to confirm if it was burnt or not and then call Dell? they will refund me right?

after this story what i am thinking about is the refund not the m17x which may have gone to the laptops paradise or hell because it destroyed my psychology.

by the way my tracking status still says billing information received and comparing with the info from UPS that the package is not due for collection from the Netherlands until 27/07/09, UPS have not received it yet. Thus i entered my tracking number in netherlands ups website and also says billing information received (UPS have received the electronic transmission details from the shipper. when UPS has possesion of the shipment, status will be updated). God please let me be lucky one time during this order.


dikkiedirk you have experience on this. dell was supposed to have sent it since wednesday but UPS info must be always updated. what i am afraid of is if UPS didnt update the status during weekend. what do you think?

 

It might still not be in the hands of UPS. So also not in the UPS warehouse.
Perhaps it arrives in the Netherlands today at Eindhoven airport to be picked up by UPS, because it still doesnt show an arrival scan.

I have never seen any update during the weekend from UPS NL though. So its all a guess at the moment.

I hope UPS can put your mind at ease when you call them.

 

OMG Aristotelhs you really don't have any luck so far!!
I'll keep my fingers crossed that your M17X wasn't at the ups depo in Best yet!

@dikkiedirk are you really still going to return yours? why???

 

yes pray for me. God may hear you as he doesnt hear me so far.

ok i contacted UPS before a while. they told me that Dell still has the package and they will probably get it tomorrow. its the first time i am happy for a delay. this is what i call nearly burnt.lool

the fact is that they say whatever they see on their system and as you say status may be not updated during weekend. do you know if they receive parcels during weekend at all? but if they do they should update status too i guess. but the shipment comes from China and its more difficult to be sent from there during weekend especially if it sent with standard delivery. today and tomorrow will be crucial days.

is there a shipment status called burnt? lool

 

Yes I am!

1st: Quality of screen (dim, lightbleed at bottom not acceptable at this price level)
2nd: I think it is overhyped.
3rd: Quality of keyboard lighting (uneven).
4th: Over-priced here in the Netherlands (Europe)
5th: No Windows 7 upgrade (even though they let me wait 6 weeks for delivery)

And: Sorry guys I have to say this in Dutch:
De volledige gang van zaken m b t tot deze bestelling bij Dell NL.
Totale kosten na cashback en korting van 10% 2200 Euro.

 

Ok I can understand that you are mad at Dell because of the way the treated you. And the screen should be perfect in this price level. You could get that fixed if you wanted I guess...
But the other things overhyped and overpriced you knew this before you ordered or didn't you? And the win 7 upgrade its a really B*tchy thing that they won't upgrade you when you've been waiting this long but no reason to send back a laptop you really like.
And that price is much better then the one I got I paid 2200 for a lot less as you can see in my signature.

I think you're just so fed up with Dell that this drives you to send it back and thats reasonably understandable.

What are you going to buy now if I may ask?

 

Today i received this email from UPS:

Dear xxxxxx,

Thank you for your enquiry,

We are aware of this incident but I can advise that this package does not look as though it will have been involved,

The scan on the package states that the shipment is due to be collected from the shipper today due for delivery on 29/07/09,

Kind Regards

xxxxxxxxxxxx,
UK CSC Email Customer Service

lets see if they will get it today or they spend their time measuring the cost and the packages involved.

 

Mine is due for delivery 29-07 as well...

 

I'm still "Billing Information Received" on the UPS site so don't think my laptop will be chargrilled either. Have taken some days off work Friday and beginning of next week so hoping it's here for that!

 

well mine too. the most of it now on is that we wont know if its UPS delay due to the fire or Dell delay. We are at the mercy of God.

ThaDutchy can you speak with UPS Netherlands and see if there will be any delays there due to the fire or everything will go on as normal? i dont know dutch. yours and mine should be shipped together.

 

ooo! status In transit - On time! UPS rocks even if it burned! lool

Location Date Description
EINDHOVEN, BEST NL DEPARTURE SCAN
27/07/2009 ORIGIN SCAN
NL 27/07/2009 BILLING INFORMATION RECEIVED

it goes through the burned place now. i hope it wont smell when it comes! lool. its coming its coming!

 

Knowing your luck I'd have a fire extinguisher at the ready when they deliver

 

ok got mine going through now

finince is on hold at the moment until tomrrow, when i will know the process of it, has it over a certain amount of mount, the dell rep needs to get approval i believe

 

yeah sure! i have one ready.

here it is if you dont believe me




ok it reached Brussels. my driver was much slower than the hollis_f Mine needed exactly 2 hours to reach Brussels while hollis_f one 1.34 . lool this tracking system is very cool.

 

Didn't see your post until now, was doing some other "important" things... So didn't contact UPS. Seems just part of the place burnt down.

So your M17x is on it's way to the UK I guess... Is there still need for a call?

 

No my friend thank you. its in Brussels now. congratulation to Netherland UPS. just fast and easy even though the problems they must have now.

 

Yeah, I don't know how they manage to work right now... If my workplace would burn down I wouldn't know what to do. But then again I work all day with computers instead of parcels and transport.

Indeed a great job by UPS!

 

What link are you using to track, I just want to make sure I'm looking at the right thing, been using this: http://www.ups.com/WebTracking/track?loc=en_GB&WT.svl=SubNav