M17x Order Status Discussion - Part 3

only date i'm intrested in now is tomorrow delivery date!

 

sleepless night XennOX

 

lol have 2 kids so this is a easy

 

Gah!



Website says the EDD has been delayed until 4/27.

On the phone I'm getting that it's in the Boxing Stage.

I'm gonna call tomorrow to talk to a rep and see what's up. If I can't get the thing before the 23rd I may just cancel and wait a bit longer.

 

At the rate this is going I think my EDD of the 7th might actually be accurate.

 

My EDD is 5/14. I have no idea if that will be the date or not?

 

I didn't know you got that AW 3D monitor, drake.

How is it? Worth the price?

After using S-PVA and H-IPS monitors as of late I don't think I can go back to a TN panel, extra dimensions or not lol

 

It's being delivered on Thursday. I wanted a 120Hz monitor and that one seems to be one of the better one out there. It got some good reviews. One of these days they'll develop a good RGB LED/S-IPS monitor at 120Hz with 2ms response. Until then this should do.

 

I bet we see OLED panels before that happens. lol

Anyway, I expect a nice rundown and/or summary on Thursday (some pics would be nice, too).

 

Sure, I'll put something together by the weekend.

 

Woot, my status changed to shipped and should arrive in Australia soon. Only a few days left!

 

I read about a lot of people that had the R1 and then returned it for an R2. How do you return a laptop that you have already used?

 

Angster what was your order date?

Grats by the way

 

Just got an e-mail from Dell. They want me tell them to continue processing my order otherwise they will cancel it.......... WTH.

 

you probably all know that but do not trust the email system when approving the delay emails, there were people that approved by email and their order got cancelled.. use the phone instead (the number is in the email)

 

My the volcano of Iceland me my order has been delayed
Pending first 20 days after cancellation because of dell, back ordering wait 15 days, and now the volcano fumes
over the 3 months i was fighting for my change of r1 to r2
uffffff
this step will leave the r-17
greetings from Spain

 

Seems like all flights to Europe come from the north.

 

Nice.. At least you will have something to play around with.

ROFL
Very Nice!! I have done similar things to return items to Best buy.. Its funny watching those geek squad ppl.. Most of them do not have a clue on how to troubleshoot a computer.. Did you format and reinstall/reimage??? Yes I did.. mhmm ok..

Oh my that would be nice.. I would love the 120hz monitor.. My xl2370 rgbled is really good. I have really enjoyed it.. I am looking forward to your review on the monitor and you know it.. .pictures lol...


Congrats to all of those that have had status changes recently..

 

Its not that easy.. If you are within your 21 day return period.. Easy just return get refund and then reorder

If you are outside that.. you have to go through tech support and many many many hours on the phone.. Once all troubleshooting is done and you still have issues.. you have to press really hard to get r2 replacement.. Most of them will just send r1 to replace it.. It all depends on who you get and what your issues are..

 

Thanks a lot.

 

Wow!! Mine finally go to boxing stage after I called Dell's notify team. I almost gonna cry when I hear " your order is in boxing stage". Hahahaha.

 

If I waited as long as you I would have definitely cried...with joy now that it's finally being shipped to you. Hopefully it isn't lost in transit

 

Congrats Wahaha! It's been a long wait!

 

Thanks doublee. ^^ Wish u get urs soon.

 

Wow, gratz Wahaha

 

Just spoke with my CS rep and was told the processor is still on back order and is causing the delay. I guess the story matches with his supervisor who called me on Friday. I'm not too unhappy about it as I was able to get a free mouse as a compensation. I didn't tell him which mouse yet (I didn't want to scare him off by asking for Razer Mamba ) He told me he'll process the mouse order once he calls me when my computer ships. At least I'll get my Mamba to match my Megalodon!

 

I called the automated number today, it said I was in the boxing stage, is that good? My EDD is the 26th like WaHaHa

 

You should have it sometime this week if you have NBD shipping. Most of the people that are getting it this week seem to have 820QM. Well have fun with your beasts!

 

removed by user

 

Anybody order in April that is in boxing already? (non-replacement of course)

 

Still waiting, huh drake? lol

 

Yes, waiting for the colorware system.

 

Not that I've seen

ordered April 7th, still in "production" so looks like I'll be waiting a while.

 

quick question:

how do you think dell categorizes these orders. Replacement systems generally mean that you have a problem with your current machine/its not functioning. This is just a continuance of your contract(warranty). New systems mean that customers are starting a new contract with them. Which do you think gets prioritized. Based on what I've seen.... replacement systems seem to ship faster.


BTW - Mandrake your a beast..10,000 post =0

 

yeah baby my alien in in the house. installing now.

 

Grats!! Enjoy!

 

and I have 1K posts at NBF....my "no life" meter keeps going up.

 

Wait you ordered an M15x to colorware, or waiting till the M17x is colorware...able?

 

Sleey0 did....I'm waiting to see his M15x.

 

from what I've seen lately replacements get priority over new orders.

 

All replacements are expedited.

Whether or not the system can actually be expedited due to part shortages or availability is another matter all together.

 

Well my representative on the phone said my order was expedited after the inital ordering problems. He could be full of it, but I can hope

 

So what the heck? The online order status page is not working, stuck in loading. Then I call and the order status system over the phone says "one moment please" after entering my order number and never gets back to me.

 

Pics?





/10char

 

Okay, just called Dell. They are going to try and expedite. Rep kept calling me ma'am.

Heh.

 

LOL priceless...


These reps have no idea what stage our computers are at... the manufacturing plant is in china... they go to work when we sleep... and sleep when we work...

 

I am one day after you, I had to reorder the next day after you and I ordered. It will be interesting to see who gets theirs first. Don't bother called customer reps, they are clueless, the automated phone and email link seem to be the best so far. I am in the boxing stage, I guess it takes a week to put my Awesome Lappy in it's box, lol.

 

what the heck? I'm still in production stage and we have the same configuration. When did you go in boxing?

 

When i ordered from Dell 4 years ago, there was a detailed icon based order status screen. I can only find a brief order status page showing that I am in production. Is there another place that I need to look?

 

nope, thats it... dell all the way...