M17x Order Status Discussion - Part 3

Nice, I wonder what I can get for my M6500 when i put it up for sale. Also do you take your laptop around?? To be honest I will take it around here and there but not alot of moving.

 

Are you planning to use the SSD that came with your m6500? If so, your buyer might end up in trouble when he needs to send the system back for an exchange. I believe Dell requires everything it was shipped with in one piece. Just a thought.

 

You sure?? I am putting in 2x 500gb WD Drives in there. Should that be a problem selling??

 

Did those 500gb drives come with your m6500? There's no problem is selling, but I think it is best to sell your m6500 the exact way it came so that your buyer can fully exercise his warranty. You need to include everything that is listed on the service tag to get a system exchange if that's ever needed.

 

ah ok, thanks I will throw back in the 2x 256gb SSD's what do you think I could get for that?? Also, I am so anxious about this new machine!

 

You can easily add +$700 or more to your current price. They go for like $350-400 each. You can get more faster and reliable 256GB SSD's with the extra money.

 

I just bought an R1 Q9000/GTX 260M that was previously ordered new from the Dell outlet for just over $1100. What can I expect, and what tweaks can I expect to make right off the bat?

Admittedly, there are tons of answers within the forums, but I've only just had an opportunity to start rolling through the forums.

 

I recently ordered a new M17x-R2 and it's status was just changed from in production to Delivery preparation! I never saw that status before. Does that mean it is close to shipping?

Thanks!

 

How long did it take people to get their m17x? My estimated delivery date was for tomorrow, 12/7/10, but still says in production I talked to someone on the phone and he says I might not get it tomorrow. Does it usually go over? It's 4:27 pm now and not sure when their facilities actually close to be sent out. I'm thinking that since I ordered my laptop before Thanksgiving the estimated delivery date probably is wrong since the workers were probably off for the holidays. I really wished I was getting it tomorrow. I did next day shipping too.

 

As i wrote in another post (that i cannot find...) i ordered mine the 11/11. The payment was realized the 16 and the production started the 17/11. Today i finally received the mail from dell and my R2 has been shipped (7/12)

 

Mine is a dell xps m1730 replacement from Aus

Order created 7/12 and went into second step ("work in progress") the same day

Specs:
i7 940xm
8gb ddr3 ram
Nvidia 285 SLI
2x 500gb 7200rpm HDD

not sure if i asked this already but will my replacement have the same service tag as my dead m1730. Just wanted to extend warranty for m17x as imy m1730 ends on the 25/01/11.
Will my new replacement have any warranty on it?

very excited to have a working laptop again

 

just rang AUS automated order no. and it said in buiding stage EDD on or before 30/12/10.

 

Ordered mine on 11/26/10 and got it on 12/9/10

My specs are
i7-940xm
8gb DDR3 1333
Crossfire 1gb GDDR5 5870's
1940x1200 RGB
BlueRay
1.2 TB Raid 0

 

Wow 10days my order said 14-21 days what did yours say?

Update: yay mine just went to

07-Dec-2010 Order Received
07-Dec-2010 Work in Progress
10-Dec-2010 Manufacturing Build Complete

wow that was quick lol must be working overtime due to arrive on the 22/12
and its a new machine too

 

07-Dec-2010 Order Received
07-Dec-2010 Work in Progress
10-Dec-2010 Manufacturing Build Complete
11-Dec-2010 Ship from Factory
11-Dec-2010 Uplift

getting excited now so sick of using this crap work dell D630 lol

 

Getting impatient now...

I am getting a M17X replacement for my trusty old M1730 (I say trusty, but it went through 4 motherboards / replacement screen etc)
The replacement was agreed a couple of weeks ago, but I rang and added a couple of extra bits to it last week (Monday 6th December). Currently they are showing an estimated shipment date of 6th January 2011

I guess the Christmas rush has pushed it right the way back. I called and Dell to change the order so that it could be delivered in time for Christmas, but they said the order could no longer be changed?

Does this really mean I have to wait another 4 weeks before it arrives

 

ahhh mines get here tonight at the depo and they are not open have to wait until monday to pick it up.

that aside they were quite
Ordered 7/12/10 & will Receive 20/12/10 all the way to Australia/Tasmania was super fast!

 

So, my m17x r2 that was supposed to be delivered today has been delayed for unknown reasons until on or before Jan 3rd.

This displeases me greatly given that on the 15th and again on the 16th I called to confirm that it would indeed be arriving today and as such I made arragements to get time off from work in order to be here to sign for it. This wasn't a simple matter of taking vacation time either, as I have none due to using my vacation time for a recent military commitment.

Has anyone had any luck in working with Dell to get "extra's" on their system or support due to delays like this?

 

I'm currently waiting for a box of broken bits to arrive

My new M17X has already travelled half way around the world, and I still haven't received it. I think they should have turned the webcam on to take some pictures during the journey...

1. Shanghai China
2. Narita Japan
3. Shenzen China
4. Bangkok Thailand
5. Don Muang Thailand
6. Mumbai India
7. Dubai AE
8. Cologne Germany

It currently has a status of departed from Germany, I wonder where it's going next

Fingers crossed it will arrive in the UK sometime this year, I really hope it's been packed well

 

Ordered mine 12/15/2010 and still no word. I ordered from QVC and you cannot just call Dell and get a status. When you call QVC they just say "Dell will update us when it has shipped". I have learned in the past, it may be at your door before they update it on their web site. I wish I know how long it was going to be

Nothing special in my order, RGB screen, Nvidia 285 Single, i740, etc. Oh yea, EDD was 1/14/2011

 

Ordered another r2 with the better CPU this time.

R2

920xm
8gb ram
128 gb SSS
Dual 5870 Xfire
19x1200

R3

2820qm
8gb ram
256 ssd
Gtx460 1.5 gb
1920x1080

Whichever one i like I'll keep !

 

Ordered mine today

Alienware M17x, Soft Touch Stealth Black edit
Intel® Core™ i7 2820QM 2.3GHz (3.4GHz Turbo Mode, 8MB Cache)
Windows® 7 Home Premium, 64bit
MEMORY 8GB Dual Channel DDR3 at 1333MHz (4DIMMS)
VIDEO CARD 1.5GB GDDR5 Nvidia GeForce GTX 460M
HARD DRIVE 640GB Raid 0 (2x 320GB 7,200RPM)
LCD PANEL 17.3-inch WideFHD 1920 x 1080 120Hz WLED w/3D Bundle
Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD+-RW, CD-RW)

I also got the Dell U3011 30" monitor

Laptop ships Feb 1st.

Share your specs

 

Nice! Congrats! Look forward to seeing a mini or full review posted once you receive it and have had time to set it up to your liking...

 

Would you mind to tell for how much you got it? Did you get any discount?

I'm about to get a R3 but I can't manage to get even $50 in discounts..

 

I have been eyeing this one on Dells Outlet for $ 2164.00

17, WUXGA 1920 x 1200 RGB LED,1200p,ANB
250GB 7,200RPM SATA-II HDD,ANWNB
4GB Dual Channel DDR3
5.1 Channel Audio
8X DVD+/-RW DL,QS,CNB
AlienFX Color, Quasar Blue
Alienware Command Center, M17x,ANWNB
Alienware M17x 240W A/C Adapter
ATI 5870,DUAL,MLK,1GB,GDDR5,ANWNB
BLUETOOTH 2.1
Intel Core i7 720QM 1.6GHz-2.8 GHz TM
Intel Ultimate N WiFi Link 6300 a/g/n
M17x10 - Black Metallic
WIN 7 HOME PREM, 64, ENG,AW NB
DELL FACTORY WARRANTY ENDS 5/24/2013

 

So i ordered mine last night and my Estimated Delivery Date is February 8th. It's in production as of today.

Based on your experiences with buying Alienware, is the EDD usually accurate or does it come earlier?

 

Well, when I first ordered the then-new m9750 from them, the estimated delivery date was about 2 months ahead of when I actually got it.
But I think they've gotten much more accurate since then.

 

For a new system build i got mine a whole week before EDD

 

Yeah I was told that replacement systems are given high priority.

 

Won't you have to pay a 15% restocking fee on the one you decide to send back? 15% of 2k+ is alot of money just to try out a computer IMO :s

 

Hey,

It says it is shipped now but the estimated delivery date still says January 31st. Seems like an extremely long shipping time. It is whatever shipping is included in all the prices, my rep made it sound like its usually 2-3 business days.

Also I have no link to a tracking number or who they shipped with. It says for more information next to the shipped tab to "SIGN IN"

I never made a Dell account and the rep did that for me for the discount etc.

Is there a way to find out the tracking number or will it just be a surprise when I get it?

The reason I care is that I live in an apt building so they cannot deliver it. Always have to find the depot of who's delivering and sometimes thats a hassle.

Want to be prepared to where i'll have to pick it up. I'm assuming UPS or Fedex for Canadian shipments?

Thanks for any past experiences! Excited for the R2, hopefully it doesnt dissapoint . My first CF laptop.

 

So weirdest thing...I financed $1000 of my order on the DPA and put the rest on my debit card. Today, I noticed the "(pending)" status was gone along with the amount of money and my account was back to having that amount of money in it.

Frantically called the Dell rep to make sure production wasn't halted and he said it wasn't (apparently, once it's in production the money is already processed) sooo now I'm wondering if I pulled off a $1000 R3 lol

 

I don't think so. It'll probably just get deducted in a few days / a week. The same thing happened to me when I bought about $60 of Steam games over Christmas break. First it was pending, then it completely disappeared, but I still got the invoice and everything from Valve. About a week later, my balance dropped by $60 lol

 

Finally bit the bullet today after waiting a week and a half to see about a potential SandyBridge Envy or availability of 6970m for the r3.

EDD is 2/10

System Name and Type: Laptop - Alienware M17x
Monitor: 17.3-inch WideFHD 1920x1080 120Hz WLED w/ NVIDIA 3D Vision Bundle
Color: Alienware M17x, Soft Touch Stealth Black
KeyBoard:
Mouse:

Internal Performance Components:
Processor: Intel® Core™ i7 2720QM 2.2GHz (3.3GHz Turbo Mode, 6MB Cache)
Memory: 4GB Dual Channel DDR3 at 1333MHz (2DIMMS)
Hard Drive: 320GB 7,200RPM HDD
Video Card: 1.5GB GDDR5 Nvidia GeForce GTX 460M
Optical Drive: Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD+-RW, CD-RW) (Your computer will only play BluRay if it is specifically listed here)

Internet & Communication Features:
Wireless: Intel® Advanced N + WiMAX 6250 a/g/n 2x2 MIMO Technology

 

Nope you didn't lol, happens any time you order anything from Alienware or Dell. They run the preauthorization to ensure your account is good for the amount, release the authorization, then they charge it permanantly once it ships out. They do that because getting a refund takes like 30-60 days with them and if something goes wrong where they can't get you the computer it would end up being ugly

 

So what's the cheapest anyone's been able to order the base/stock config+GTX 460M for? Do you think the csr would let it go for under $1200?

 

I didnt order the stock one, but I'd say under 1200 is a near impossibility. So assuming before taxes a stock one is 1499 + $75 (for gtx 460m) is 1574. So you would have to get almost $400 worth of discounts... You can get that low with the Armed forces discount (If your in the armed forces obviously) but otherwise...

I talked to a few different reps, including one that was recommended... I did get them to bend a little on some stuff but really in general I think theyre fairly firm on the pricing (for now).

 

AAFES starts at $1099 for base model if you qualify for the discount...give or tax the discount is 30% for all models and upgrades and then tax free on top helps a lot. Now go join the services so you can get a m17x r3 =p

 

My buddy is in the Navy. That'd work great!

So what's the discount good on? Is it 30% off anything? Or just for the lappy only?

 

Someone who ordered before I did has to be in the boxing stage by now....anyone? anyone?

 

Really? No one?

 

So i'm assuming these should be shipping out on monday? I have an EDD of 2/8/11 and i ordered on 1/12/11. However, i know it does not take more than a week to build any laptop and mine has been in production since the day after i ordered.

 

Did anyone notice that most of the drivers are now available for the R3? Looks like Dell may start shipping soon... It would be nice if the delay in shipping is due to finalizing the software rather than waiting for parts.

 

My order status changed today from "Build Stage" to "We are currently preparing your order to be shipped". Maybe that is the new boxing stage. If so I should see it shipped no later than Wednesday.

 

How do you have such specific statuses?

When i check my order status on the dell support website the only possible statuses are: "in production, pending, shipped, changed, canceled, order processing" and currently mine is "in production" as it has been for over a week.

 

Call them, it's all automated.

 

Status for my R3 changed today to "Delivery preparation." It had been In production for over a week. Expected delivery date still shows 2/10/2011. From my past experience with Dell, I have seen the expected delivery date never change up to the point it got to my door. Although the status itself seems to be reliable. hopefully it ships out Monday.

 

so i called the number in the 2nd post, but the automated message system just said:

received on January 12,

shipped on February 2nd,

EDD on February 8th

Even though it obviously isnt february 2nd and hasnt shipped yet. How do i get to what you guys are hearing?

 

Try the 1-800-Alienwa number.

 

The base price starts at $1099 and roughly what ever the price is on dell for the system it will be 28%-32% less on AAFES and i believe tax free as well.


($1699 bundle + $150 Bluray)

System Color;Alienware M17x, Soft Touch Stealth Black 1 $1,451.80 $1,451.80
Processor: Intel® Core™ i7 2630QM 2.0GHz (2.8GHz Turbo Mode, 6MB Cache)
Memory: 4GB Dual Channel DDR3 at 1333MHz (2DIMMS)
A/C Adapter: Alienware M17x 240W A/C Adapter
Display Panel: 17.3-inch WideFHD 1920x1080 120Hz WLED w/ NVIDIA 3D Vision Bundle
Video Card: 1.5GB GDDR5 Nvidia GeForce GTX 460M
Hard Drive: 320GB 7,200RPM HDD
AlienFX: Quasar Blue
Operating System: Genuine Windows® 7 Home Premium, 64bit
Adobe Reader Acrobat SW: Adobe Acrobat Reader
Optical Drives: Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD+-RW, CD-RW)
Sound: Internal High-Definition 5.1 Surround Sound Audio
Wireless: Wireless 802.11 g/n
Automatic Updates: Automatic Updates: On
Security Software: McAfee® Security Center – 30-Day Trial
Service: 1 Year Basic Plan
OS Customization: AlienGUIse Theme Manager with Breed Theme
Standard Nameplate Trigger: Standard Nameplate





Another config 2820QM, 16GB Ram, GTX 460M and HD (non-3D) display with Win7 Ultimate for $2060, down from $2944 on Dell's consumer site.