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    M17x Order Status Discussion - Part 3

    Discussion in 'Alienware 17 and M17x' started by BatBoy, Mar 27, 2010.

  1. X3NIA

    X3NIA Notebook Evangelist

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    Dead pixels (tried all fixes, unfixable)
    broken speaker mesh on front left side (unfixable by me)
    rattling (unfixable)
    misaligned keyboard (fixed by me)
    misaligned screen (unfixable)
    plastic wrapper INSIDE my CPU heatsink (fixed by me)

    Most of my issues are external, the internals of the computer are great.. It performs well and never crashes but the externals have some major issues.
     
  2. Choppus

    Choppus Notebook Evangelist

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    I do remember you saying that a while back now. I feel for you. Hope your replacement comes soon. As do the rest of ours.

    On a side note, I wish I hadn't started looking for a new computer as soon as I did. If I would have started 3-4 months later I think all the SB bugs and mass ordering would have been done and over and it would have been much smoother sailing. However, my HP crashed hard, and I'm in need of my new one ASAP! :eek:
     
  3. Drek_Alots

    Drek_Alots Notebook Guru

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    Yea. I'm kind of in the same boat. But in all honesty, when you buy AW you buy a wait time. My first AW I bought was years ago and I waited 5 weeks for delivery on a system that was not newly released and not in high demand. It just worked out that way.
     
  4. X3NIA

    X3NIA Notebook Evangelist

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    I've been wanting a cooler (SF-19) for a while now but it being near $80 I don't want to spend anything in terms of money until I get this computer..

    I'm so afraid they're going to screw up again and I'll be forced to return it and just go with someone else.. Spending MORE money.
     
  5. T2050

    T2050 Notebook Deity

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    Been waiting for ages now, and they haven't even started building anything!

    I got this reply, when I started to question where is my M17x?


    For your info, there is a material shortage on the computer. It is estimated to come in the production on 26th March. Once the material reach, the production will need to take 2-3 working days to assemble your parts and test the machine.

    It will takes another 3-4 working days for factory to ship out to the local hub.

    Eta will be another 3-4 working days from hub to your delivery address.


    Looking at the details, I will not be getting mine till April 14th or 15th. :mad:
    I am thinking about cancelling it, as every month the tech becomes just that little bit older, and we all know a month in is a long time in computer time. :confused:


    For others here waiting, if there is a shortage, then it likely that also will apply to you. :eek:
     
  6. NothingShocking

    NothingShocking Notebook Guru

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    When was your order date?
     
  7. Kalakzak

    Kalakzak Notebook Guru

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    I ordered on 3/11
     
  8. T2050

    T2050 Notebook Deity

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    Order date is 03-09-11, the 9th of March 2011.

    Yeah, 15 days since the order date, all paid for, and no work done :mad:


    Ohh, I found out what part they are waiting on, this is what they said:

    Shortage of 94NKH ASSY,BASE,NBK,STCHB,ANW,M17XR3 which is the base model.
     
  9. Typecast

    Typecast NBR's Tamed Zombie

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    Dude, What do you mean by rattling? Inside the system?
     
  10. Choppus

    Choppus Notebook Evangelist

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    Did a search on this, on Google. I'm not sure how search engines work, but I'm very impressed that it found the one and only assortment of numbers and letters in 0.17 sec. WOW LMAO

    Sorry link didn't work.
     
  11. ECKS

    ECKS Notebook Prophet

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    Your link doesn't work??

    Also, business day 13, and my order's still the same status... Anyone get theirs yet? Also, anyone who ordered through AAFES get theirs yet?
     
  12. ronkuba

    ronkuba Notebook Consultant

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    Still preparing for shipping. Ordered through aafes
     
  13. Typecast

    Typecast NBR's Tamed Zombie

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    WOOOOO! Mine's at Oxnard today. Ordered 03/10 thru aafes. Did not get the nbd shipping. Hopefully it would arrive at my aunt's home today. But I wont get there til sunday. Im still in the Philippines. :(
     
  14. chanks14

    chanks14 Notebook Enthusiast

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    still IN production, ordered through aafes.
     
  15. ECKS

    ECKS Notebook Prophet

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    HAHA my email notification said "Still preparing for sniping." LOLZ!

    WHATTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT how do you know it's in Oxnard? Also, what your EDD? No fair!

    Order date? EDD?
     
  16. chanks14

    chanks14 Notebook Enthusiast

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    ordered 3/8, edd 4/4
     
  17. Typecast

    Typecast NBR's Tamed Zombie

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    It said so on fedex "On FedEx vehicle for delivery" \ :D/ My edd was 04/something then went to 03/29 then now... BAZINNNGA! :D
     
  18. Typecast

    Typecast NBR's Tamed Zombie

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    When did you order thru aafes?
     
  19. ECKS

    ECKS Notebook Prophet

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    Wait, who sent you the Tracking Info, is what I meant? Cuz I haven't received nuttin :(
     
  20. Typecast

    Typecast NBR's Tamed Zombie

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    My aunt received an email from dell that it shipped.
     
  21. eXtreme Burrito!

    eXtreme Burrito! Notebook Geek

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    I ordered on 3/21 through the EPP/College discount program. The Rep (Man named Isa) told me that even though the production times say that your EDD is 4 weeks out, that he's had experience with a lot of machines being out of production and shipped in 6 to 7 business days.


    That remains to be seen, but that's what I was told.
     
  22. Last Pick

    Last Pick Notebook Geek

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    I ordered mine 3/7... Im disappointed that your getting yours before me.
     
  23. Typecast

    Typecast NBR's Tamed Zombie

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    Well, I won't be seeing my laptop until the 27th. I'm still here in the Philippines. Don't worry, You will also get yours. :)
     
  24. T2050

    T2050 Notebook Deity

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  25. Last Pick

    Last Pick Notebook Geek

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    No i know ill get mine, but it should work just like getting in line.. no offence. im just saying.
     
  26. MrD1sturbed

    MrD1sturbed Notebook Evangelist

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    I hate Fedex. Apparently mine was out for delivery today (no notification from Dell BTW) and since i was asleep I missed the delivery. Since they used Fedex Home Delivery they are giving me grief about reattempting delivery or holding the package at the depot. In case you didn't know Fedex Home Delivery drivers apparently don't return to the depot at the end of the day and instead a lot of them bring their trucks home with them. That's mean my $2k laptop is going to be sitting in some van at some dudes house overnight, ripe for stealing. :mad:
     
  27. Typecast

    Typecast NBR's Tamed Zombie

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    Non taken. Well, It's not a line. Did you order the same specs on my sig? Ive read somewhere that some parts are out of stock and were causing the delay.
     
  28. Last Pick

    Last Pick Notebook Geek

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    I have Nebula Red . i-7 2720 thats all thats different
     
  29. Choppus

    Choppus Notebook Evangelist

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    That's what I meant by one and only!
     
  30. Choppus

    Choppus Notebook Evangelist

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    I can't believe you ordered around a week after some people and got it that quick.

    I ordered through AAFES the day before you (03/09), and mine is still saying in production.
     
  31. Choppus

    Choppus Notebook Evangelist

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    Where are you located? I'm in NY and ordered the day after you and have an EDD the day after you.

    I really hope everyone that ordered before 3/10 gets theirs shipped out ASAP!!!
     
  32. chanks14

    chanks14 Notebook Enthusiast

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    minot, north dakota
     
  33. Choppus

    Choppus Notebook Evangelist

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    That has happened. The general trend up until about a week ago was 10-15 days. I don't remember who, but someone got theirs 9 days after order date, and that was counting the weekend days.

    I'm on day 15 counting the weekends. Day 11 not counting the weekends.
     
  34. Choppus

    Choppus Notebook Evangelist

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    Maybe everyone who ordered before 03/10 will get theirs tomorrow. (lol yeah right)

    Although if Dell isn't alerting people, maybe we will get surprised with them very shortly???

    Please Dell, I'm dying on this craptop. I need my new system before I go out of my mind!
     
  35. Irb Digital

    Irb Digital Notebook Consultant

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    I received my tracking number from Dell on the 22nd. Fedex website just updated today. My R3 is currently in GA and will be delivered tomorrow, since I had the NBD delivery. I have no doubt I'm not the only one that will be getting theirs tomorrow. Good Luck fellow R3'ers! :)
     
  36. Choppus

    Choppus Notebook Evangelist

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    Well at least we have a few people seeing some progress again, and not everything just completely stopped. There's hope yet. Everyone keep your fingers crossed.

    I know I feel better that they are moving again!
     
  37. pcgeek

    pcgeek Notebook Consultant

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    I changed my order to try to find the best fit for me. The order went in 3/23 and the EDD is 4/14. The initial ship date (estimated?) seems to be automated for adding 15 buisiness days (3 weeks) to the order date?
     
  38. NothingShocking

    NothingShocking Notebook Guru

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    It has been 3 weeks since it launched, just most people until lately had been getting them earlier than their EDD.
     
  39. myduude813

    myduude813 Notebook Enthusiast

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    I called dell today and they said they are waiting for the base of the laptop.. :/ i ordered on 3/18. already sick of waiting....
     
  40. Typecast

    Typecast NBR's Tamed Zombie

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    You just ordred 3/18. And you're sick of waiting already?
     
  41. ronkuba

    ronkuba Notebook Consultant

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    Well mine still hasn't shipped. Going on day 3 of preparing for shipment. Look like the had to special order the shipping material!
     
  42. ECKS

    ECKS Notebook Prophet

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    Woohooo!!!
     
  43. kcstudio

    kcstudio Notebook Geek

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    Finally got a tracking number or what?
     
  44. ECKS

    ECKS Notebook Prophet

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    I got a phone call from my csr, bearing good news. He even said "I have good news for you." LOLZ. Then he emailed me the info and #. Then I get on the 1800ALIENWA and it says it shipped and my tracking info should be available in 24-48 hours. Then I go to a job interview, do stuff, go shopping, eat dinner, and then come home, and check my email. 3 emails. 1 more from the csr, 2 from dell. All have good news.

    The only bad news is, unfortunately, the nameplate will be coming separately, cuz it comes from a different factory. That one will also ship with NBD, I think. Any idea as to why they don't include the nameplate at the same time???? Is it cuz mine was "expedited" ?
     
  45. T2050

    T2050 Notebook Deity

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    I have been waiting much longer since the 9th, and yeah they are waiting on the base. In fact, as I am typing this they still don't have the part! :mad:

    So that means nothing is been done at this point in time, and will not be until Monday, and even then there is still a chance they will not have the part in stock to build the unit. :eek:
     
  46. ECKS

    ECKS Notebook Prophet

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    Just be patient. I'm not sure why they don't have matching quantities of bases with cases. Makes no sense to me :(
     
  47. Last Pick

    Last Pick Notebook Geek

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    Been waiting since 3/7 still in production... my EDD is 3/30 so your probably gonna have to be patient like im trying to be....
     
  48. kcstudio

    kcstudio Notebook Geek

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    You're so lucky bruh. My order is still in production and even when it does get shipped, it goes directly to my ShipitAPO address in CA and then they ship it via USPS priority mail to me in Guam. I'm starting to feel depressed over here on this island, haha... :D
     
  49. ECKS

    ECKS Notebook Prophet

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    Poor guy. Hey, at least you saved some cash buying it via AAFES :) Also, while you're on that island, why don't you go shopping or something? Aren't prices cheaper there for random stuff?
     
  50. myduude813

    myduude813 Notebook Enthusiast

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    Im only sick of waiting already because i have no computer to play on untill my r3 comes in.... i reserved crysis 2 and its just sitting here.. LAMEEEEE lol.. i know I only ordered it a week ago so when would you guys think i should be expecting it?
     
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