M17x Order Status Discussion - Part 3

Hmm. My ESD is April 9th, and my system is still in the "build" stage as of today. Is there any chance at all they will make the date? =p

 

Prolly not.. boxing is a few days itself for it to get to the states (if your in the states).. I was hoping to have mine by now.. a full month is a long time for a replacement system. :-(

 

Just got a response from my rep and he told me RBG display and 2x ATI were on back-order.... great, waiting almost a month for my system now and by the looks of it wont get it this month even. GG Alienware/Dell.

 

I said I would wait but I couldn't...add me to this list.

 

Yeah it sucks having to wait, especially without a system at all :/ I've been using computers at the university library for a month now. I'll be back on the M17x train for 5870's tho

 

You ordered? I went through the check out 3 times today and didn't pull the trigger. I heard end of April for 5800s, but that is just a ghost rumor.

I will probably order tomorrow and juggle with the back order.

 

Hi,

I'm gonna be taking the plunge soon to get the M17X. I currently have a MacBook Pro but I really want all the gaming power from this laptop.

My question is: Does anyone know if Alienware will be updating the M17X anytime soon? Or are there any rumblings of a new/better Alienware model that will be released this year? I'm probably looking at September before I'll be able to get it. What are Alienware's product cycles like?

Cheers in advance.

 

welcome back to the club

 

not a chance.. hehe

 

yeah it is much easyer waiting with a loaner haha but blah id like this to be over soon im tired of being on a first name basis with these guys.

 

At least my order went right to build. No pre-production stage.

 

Good luck drake.

I hope you get your system soon.

BTW, what made you want to go back to the R2 again?

 

I always wanted to but when the other brands announced the 5870s I was going to wait for them. With these delays it may take a while.

oh my...Chicago style, lol!

 

Hey guys is it true that you can't just add a second 4870 card w/ XF cable to a single GPU unit because the second one would be soldered or something?

 

No. You can add it as long as you get the heatsink for it also.

 

Oh, OK I was told that it I can't do that and would have to get a different system as the second card is soldered to the motherboard by one person and that it would be insanely expensive to do by another person

 

Whoever told you that just please ignore any more of his pearls of wisdom.

Thanks.

 

Cool, so how much would a second card+ HSF cost from DELL?

 

I think some are for sale in the NBR marketplace. Dell will charge a lot more but it will be warrantied with the system.

 

lol yesterday dell rep told me that it's gonna take a while for my m17x-r2 to go in production. leadtimes on system 20 days. totday it's in production. ahh well we shall see.

 

If you get a call/email from dell saying your order has been delayed, does it reflect on the Order Status page and the automated phone call? I haven't received any news about my order being delayed but you never know.. I'm scared

 

Mine did not change right away, and I canceled it too quickly for it to reflect a change I think.

 

Ahh.. Getting 2 consecutive calls from my rep telling me everythings on time when I didn't even request such thing is giving me doubts...

** You finally gave in and picked up a M15x huh.. **

 

Yeah mine got delayed a week on top of the original EDD, and I would've been out of town on vacation anyway. I'll stick with my M15x which is shipped and will probably hop on the M17x-R2 with 5870's or whatever is after the current set.

 

Got another response from my rep telling me bad news, however he gave me a 100$ discount and a free AW Orion backpack, i gladly took it.

Just like i predicted, i will be getting it early May.

 

This is why I can't do it with Dell anymore. lol

This is just absolutely crazy that they cannot build a system in less than 6 or 7 weeks.

 

Pfft, you guys are just unlucky! I haven't received any delay calls/emails yet! *Knock on wood* and 7 days left til EDD!

 

i'm on day 9 from order date on waiting.
in production for 1 day now. hopefully it will be out on monday and then to me.

 

Your computer won't be made in 3-4 days. I've been in production from last Wednesday. Didn't want to burst your bubble but just giving you heads up before you disappoint even more on Monday when it still says "In Production"

 

lol i know but a man can hope for something it will probably be in production the whole week too.. hehe

 

Yea you will be waiting for a bit. Mine has been in production for a month now.. I am hoping it will ship next week but at the pace they have been going I wont have it till prolly the end of the month.

 

I think its safe to say that everyone should expect theyre systems to be in the production phase for atleast 1 month lol, those who get theyres in less than a month are lucky sob's!

 

Got the call today that mine was delayed again. Think I'm going to go shopping for something else and just miss the whole m17x experience. I need to be up and running by the summer term for some classes I'm taking. ordered 03-08

 

Hey how long did it take for your replacement to arrive?

 

I just called Dell to check my status, my EDD change to 4/16/2010 now.......

 

Just cancelled my order and refused to reorder. First sales guy overcharged me and downgraded components so I had to spend a week and a half trying to get the order changed or cancelled. Then they refused to even honor the piddly "on sale" price it originally was for the order, after all I've been through. I'm sure the M17x is an amazing laptop, but it's just not worth trying go through Dell Canada and the sales reps we get. You Americans are lucky to get the prices that you do. Gonna go consider a Clevo lunchbox...

 

The mistake you made was using a sales rep. Buy it online and it will be headache free.

 

Very, very true. lol

 

Yeah, looking back that would have been the way to go. I wanted to use their financing since I don't keep a credit card with that big of a limit. Also, a certain message board made me believe I could save money ordering over the phone , which only seems true if you live in the ole U. S. of A.

 

Well I saved a good bit on configuring online and then call a sales rep. This was in France however, and I always get a significant better price/configuration this way.

Sorry to see you getting problems though, there are bad reps on every call centre no matter where or in what business. You were unlucky imho.

 

I ordered an Alienware laptop over one month ago. The original estimated ship date was yesterday. I thought this was too long but decided to wait anyway. I found out today that the ship date was pushed to the middle of next month. This is insane and totally unexeptable. I cancelled my order and will probably never buy an Alienware laptop. They immediately charged me, but my $3000 are sitting in limbo for over 2 months, they've got to be crazy to think most people will wait this long

 

got to boxing stage today! ordered march 24th and expedited so into production that same day. its almost here!

 

Woot just entered boxing stage.. Cant Wait!!!!
Only took a month and a few days

Grats

/10char

 

Why do I feel like we wait more for these system than enjoy them??

 

rofl I have the same feeling.. There will be a void once it arrives lol..

 

because you are dead right.

unfortunately, Dell is incapable of getting these systems out in a reasonable amount of time.

no, 4 weeks (let alone 6 weeks) to me is not reasonable.

 

I have ordered my m17x on 26/03/2010 and my EDD is 24/05/2010.

It has only today gone to status "in production", from the previous "work in progress".

i wonder if it will go past the EDD, since it is at 2 months from my order date :|

 

mines still in production.... its also expedited... i need it to graduate in may... huge video editing project coming up..... i thought it would have gone into boxing like others but no luck.... sucks

 

In Boxing stage!!
Yesterday, the customer service just called me about the order delay, and offered me free next business day shipping. Wow, Alienware on the way.

 

They just change mine EDD again....... Now is 4/19/2010.....