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    M17x Order Status Discussion - Part 4

    Discussion in 'Alienware 17 and M17x' started by BatBoy, Dec 7, 2011.

  1. Jamiewentz18

    Jamiewentz18 Notebook Geek

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    My laptop shipped today from Nashville, TN. Will arrive on Monday!! Yay


    Alienware M17x R3: Black
    Windows 7 Home
    Intel i7 2860QM 2.5 (3.6 boost)
    16GB Dual DDR3 @1600 MHz
    17.3 WideFhd 1920x1080 LED
    2 GB GDDR5 NVIDIA GTX 580m
    1TB Raid O SATA
    Blu-ray Reader
    Surround Sound
    Intel Advanced-N + WiMax
    G700 Logitech mouse
    Order Date December2
    Shipped 12-10 Delivery 12-12
     
    Jamiewentz18, Dec 10, 2011
    #51
  2. bigspin

    bigspin My Kind Of Place

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    nice to heard it. unfortunately for me UPS lost my parcel. they said it's in one of there warehouse but they cannot find it. they said they'll do there best to deliver it Monday if they found it. ...sob!
     
    bigspin, Dec 10, 2011
    #52
  3. Jamiewentz18

    Jamiewentz18 Notebook Geek

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    Ups does that all the time, they don't scan it when it moves. When I had to ship my laptop out for repair the first time it had no scans from MA to TX. I called because I thought they couldn't find it, but it arrived on time
     
    Jamiewentz18, Dec 10, 2011
    #53
  4. bigtonyman

    bigtonyman Desktop Powa!!!

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    congrats to both of you. my advice for when you first get it, install your favorite game and shred some noobs. :D
     
    bigtonyman, Dec 10, 2011
    #54
  5. maxheap

    maxheap caparison horus :)

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    I would take it :D
     
    maxheap, Dec 10, 2011
    #55
  6. froogle

    froogle Notebook Evangelist

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    Fantastic! Congratulations!
     
    froogle, Dec 10, 2011
    #56
  7. maxheap

    maxheap caparison horus :)

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    My next order date is decided, 2013, C&C Generals 2 IS COMING!!!!
     
    maxheap, Dec 10, 2011
    #57
  8. Jamiewentz18

    Jamiewentz18 Notebook Geek

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    I thought new laptops shipped from China; mine shipped right from TN? Someone else's tracking it showed theirs coming from China into the US and it was also new. Why are new laptops coming from different places
     
    Jamiewentz18, Dec 10, 2011
    #58
  9. maxheap

    maxheap caparison horus :)

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    all of them are coming from China, their arrival at US is sometimes TN, mine was TN too
     
    maxheap, Dec 10, 2011
    #59
  10. Jamiewentz18

    Jamiewentz18 Notebook Geek

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    So my laptop arrived at my house which no one is home until 530 tonight. What did they do with my $3500 laptop? Left it at my door. It says signature required right on the tracking information but now it's sitting in 20 degree weather probably on a patch of ice for all the neighbors to see. It better frickin be there tonight and not damaged or I'm going to lose it.
     
    Jamiewentz18, Dec 12, 2011
    #60
  11. bigspin

    bigspin My Kind Of Place

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    least you know it arrived. I have no idea what happen with mine. wasted another day waiting for them. last Friday they said it's missing at depot but promised they will deliver it Monday. it's not arrived. can I. contact Dell and complain about this?
     
    bigspin, Dec 12, 2011
    #61
  12. froogle

    froogle Notebook Evangelist

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    You can yes. They will see on the tracking on their side that there seems to be a problem with it. They can then work with the delivery dudes to figure out what's going on, or do a good faith refund or replacement.
     
    froogle, Dec 12, 2011
    #62
  13. froogle

    froogle Notebook Evangelist

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    oh that's not good at all.
     
    froogle, Dec 12, 2011
    #63
  14. maxheap

    maxheap caparison horus :)

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    wow, are you guys joking? both ridiculously frustrating stories, just call Dell and complain till they get you to their supervisor, this is plain unreasonable.. leave 3k laptop at door / lose 3k laptop in the warehouse, what in the hell is going on???
     
    maxheap, Dec 12, 2011
    #64
  15. bigspin

    bigspin My Kind Of Place

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    yep. I'm gonna ask refound if it not arrive tomorrow. I'm really angry. wasted two days for ups a##h$$es....
     
    bigspin, Dec 12, 2011
    #65
  16. bigspin

    bigspin My Kind Of Place

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    ok... contacted UPS duty manager directly. she promised me to call tomorrow with delivery time and said package is not missing. hope that solve my issue.
     
    bigspin, Dec 12, 2011
    #66
  17. maxheap

    maxheap caparison horus :)

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    well, your situation is still a lot better than the other guy (at least it is not out in the street), leaving 3k laptop out in the open... I would have sued them, forget about sueing, I would have bombed the damn delivery company!! :mad:
     
    maxheap, Dec 12, 2011
    #67
  18. Jamiewentz18

    Jamiewentz18 Notebook Geek

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    If I call anyone it would be FedEx because it wasn't Dell that left it at my door. They labeled it as overnight priority direct signature so Dell did their part. It was the idiot from FedEx.
     
    Jamiewentz18, Dec 12, 2011
    #68
  19. maxheap

    maxheap caparison horus :)

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    yeah! I mean the delivery company!! RIDICULOUS FEDEX!! man I hope it will be there..
     
    maxheap, Dec 12, 2011
    #69
  20. bigspin

    bigspin My Kind Of Place

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    yea. feel really good after taking to duty manager. fully understand the situation and apologise about the issue.

    dude. you paid to Dell, so it's there responsibility until you received it in perfect condition.
     
    bigspin, Dec 12, 2011
    #70
  21. GeoCake

    GeoCake http://ted.ph

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    It's your responsibility to take a day off and open the door.
     
    GeoCake, Dec 12, 2011
    #71
  22. bigspin

    bigspin My Kind Of Place

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    no if you are not available it's there responsibility to take it back to depot. not dump like garbage.

    btw for me I wasted two working days at home and no body came.... :(
     
    bigspin, Dec 12, 2011
    #72
  23. maxheap

    maxheap caparison horus :)

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    just because of this I sent the laptop not to home, but to my department...
     
    maxheap, Dec 12, 2011
    #73
  24. miprs4

    miprs4 Notebook Consultant

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    Wow they really deliver these via a strange route....

    So far my shipped laptop has gone from...

    China plant - Shanghai -> Osaka Japan -> Achorage US -> Louisville US

    It is supposed to be delivered tomorrow in London....
     
    miprs4, Dec 13, 2011
    #74
  25. bigspin

    bigspin My Kind Of Place

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    ha ha...mine came through China > Korea > Kazakhstan > Poland > Germany > UK 7/12/11

    then they lost the track of my parcel. wasted two working days and finally contacted duty manager last night and she's very helpful and got a call today saying that my parcel will deliver before 11am.
     
    bigspin, Dec 13, 2011
    #75
  26. bigspin

    bigspin My Kind Of Place

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    finally arrived.
     
    bigspin, Dec 13, 2011
    #76
  27. miprs4

    miprs4 Notebook Consultant

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    Wow... A well travelled laptop.....

    Glad it made it eventually....

    Hope you are having fun with it already :)
     
    miprs4, Dec 13, 2011
    #77
  28. froogle

    froogle Notebook Evangelist

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    I would guess from the strange silence eminating from JamieWentz that his laptop was also safe and sound when he got home :)
     
    froogle, Dec 13, 2011
    #78
  29. DocBurN

    DocBurN Notebook Consultant

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    I have nothing better to do than wait for my Alien and i am very curious about how much time it can take to produce an M17x.. the time between the purchase and the having it in your hand.

    Curious about shipping to USA but i would enjoy having canadian shipping data.. since i assume that all Alienware are shipped from within the US.

    How long did you had to wait ?

    My answer: more than a month but i have a DELL curse.. technically im at 15days since they killed my november 15 order and had to redo it for crap reason.
     
    DocBurN, Dec 13, 2011
    #79
  30. froogle

    froogle Notebook Evangelist

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    They are shipped from China. You probably want to check out this thread
    http://forum.notebookreview.com/alienware-m17x/630192-m17x-order-status-discussion-part-4-a.html
     
    froogle, Dec 13, 2011
    #80
  31. DocBurN

    DocBurN Notebook Consultant

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    as i was saying before my post got deleted/moved.. thank you Froogle for pointing here.. i learned its produced in China :)

    China -> US -> Canada -> Montreal
    From nov 30 to today dec 13..
    all i see.. its STILL in production, didn't moved an inch, probably not shipped yet, no mail, no call, nothing.

    Next time, it will be faster to buy a baseball bat and mug an M17X owner! [off course, im kidding.. even tho our alienware backpack/case advertise a pricy laptop to robbers by the alien logo on it]
     
    DocBurN, Dec 13, 2011
    #81
  32. froogle

    froogle Notebook Evangelist

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    Looking back through the threads (there are 3 others prior to this one - that's how heated debate is on this topic) it averages about 7 or 8 days from order. However, there have been cases of it taking 3 weeks or more (but they are rare). On the flipside, there have also been cases just a couple of months back where about 4 people got their machines with zero updates on the Dell site - it flipped to In Production and stayed there, and remained there even as Fedex/UPS handed over the machines.

    Truth of the matter is, with Dell, you really have to just sit and wait. In your case I'd be on the phone every day - you may at the very least get free stuff out of it.
     
    froogle, Dec 13, 2011
    #82
  33. bigspin

    bigspin My Kind Of Place

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    ha ha.....lol....
     
    bigspin, Dec 13, 2011
    #83
  34. bigspin

    bigspin My Kind Of Place

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    Dell sent my system with 500gb seagate hybrid HDD

    Earlier i decide to sell 500gb hdd for £70 since i brought 256gb SSD, now i think i can sell this drive for £120 ebay.... :D

    Web/high street price is £140+ thanks to thai flood....

    [​IMG]

    Thank you Dell.
     
    bigspin, Dec 13, 2011
    #84
  35. hankaaron57

    hankaaron57 Go BIG or go HOME

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    Wow. Quite a turn around eh?
     
    hankaaron57, Dec 13, 2011
    #85
  36. froogle

    froogle Notebook Evangelist

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    Well, I followed my own advice and ignored my order status completely. Today I got a phone call from Dell telling me the M17xR3 I ordered on the 6th was in production. An hour later I got a shipping notification.

    Should be here tomorrow :) Can't be soon enough as I've had to work this week on my M11xR2 - it's a fine machine, but struggles a bit under the weight of numerous VM's and Windows dev tools.
     
    froogle, Dec 13, 2011
    #86
  37. bigtonyman

    bigtonyman Desktop Powa!!!

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    prepare to be blown away :D
     
    bigtonyman, Dec 13, 2011
    #87
  38. froogle

    froogle Notebook Evangelist

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    Yeah I'm looking forward to it greatly. I have a directory here full of stuff I've downloaded that must go on the machine rapidly. Also tying with whether or not to run Virtual Box for my Linux work or dual boot. After reading the threads about the modified bios and how to disable the IGP I think I may just go with Dual boot and get REALLY blown away.
     
    froogle, Dec 13, 2011
    #88
  39. bigtonyman

    bigtonyman Desktop Powa!!!

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    yea not dealing with opti-mess is really nice, and with the modded bios you can run linux, (might have to work on that one of these days) :)
     
    bigtonyman, Dec 13, 2011
    #89
  40. bigspin

    bigspin My Kind Of Place

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    I'm just playing with system to check any faults. seems all good. I might install modded bios. I have AMD card but I never plan to use iGPU. Another thing is modded bios give us more options. BTw i have A09 bios.
     
    bigspin, Dec 13, 2011
    #90
  41. froogle

    froogle Notebook Evangelist

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    Interesting - it was supplied with A09? Anyone know if there are any built in restrictions preventing us from rolling back?

    I kinda dislike having to disable the Integrated GPU - after all, it's a feature of the machine we all paid for, and there is a battery hit. Ultimately though I think the benefits of not having it (in my case for example being able to run Linux without messing around with Bumblebee) is worth it.
     
    froogle, Dec 13, 2011
    #91
  42. bigtonyman

    bigtonyman Desktop Powa!!!

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    you can always reactivate it if you need to ;) I use it all the time when I need the extra battery life.
     
    bigtonyman, Dec 13, 2011
    #92
  43. froogle

    froogle Notebook Evangelist

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    Yeah I think I'm gonna make it a first priority. Check machine works, flash bios, then partition for Linux and start installing the usual software mountain.
     
    froogle, Dec 13, 2011
    #93
  44. miprs4

    miprs4 Notebook Consultant

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    Mine was delivered at 09:19 this morning :)

    All looks ok so far, just running 3dmark 11 to see if it is all ok :)

    Really pleased with it so far, no pictures do justice to the red...

    some pics
     
    miprs4, Dec 14, 2011
    #94
  45. froogle

    froogle Notebook Evangelist

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    Congratz dude! Mine is due to arrive home any second now.
     
    froogle, Dec 14, 2011
    #95
  46. bigspin

    bigspin My Kind Of Place

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    Ok.. all seems to good except there are some micro dust parts inside display. Not noticeble unless you look very close. I notice this when i try to apply screen guard.

    Another thing is media touch bar create marks in the screen. I manage to remove it by wipe, but in long term they might stay there for good. Screen guard only cover display area.
     
    bigspin, Dec 14, 2011
    #96
  47. froogle

    froogle Notebook Evangelist

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    From the desk of Froogle, esq.

    December 14th, 2011

    Dear Fedex,

    ?????

    Kind regards,

    Froogle
     
    froogle, Dec 14, 2011
    #97
  48. froogle

    froogle Notebook Evangelist

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    From the desk of Froogle, esq.

    December 14th, 2011.

    Dear Fedex,

    Now, that's better. Don't let it happen again.

    All the best

    Froogle
     
    froogle, Dec 14, 2011
    #98
  49. RayCPH

    RayCPH Notebook Enthusiast

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    Hey guys, Mine just got shipped from Shanghai, China. How many days do you think it will take to reach London?

    My Alienware is expected to arrive on the 21st of December but I am afraid that it will arrive early because I wont be back till the 20th.
     
    RayCPH, Dec 14, 2011
    #99
  50. nothing100

    nothing100 Newbie

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    I ordered mine on 12/8/2011 and it is going to be delivered tomorrow with the overnight shipping.
    There is something bothering me since it was shipped from ELK GROVE VILLAGE, IL.
    What do you think of this?
     
    nothing100, Dec 14, 2011
    #100
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