M17x Order Status Discussion - Part 4

Well I just had notification of dispatch. Funny really though as according to my tracking, it was delivered in spain over a year ago haha

 

Wow! Talk about a time warp. I'd look that computer over verrrry closely on arrival... just to make sure it isn't a year old!

 

I am beside myself with excitement! I have hit my overdraft hard and bought the m17x! i was going for the 14" but the pull of the 7970m made me spend, spend, spend! and im sure the 3" will be great!

i will put in my own sdd and up the ram myself....not daft enough to pay dell prices for that!

edd - 20th July 2012 - not that long to wait!
Base
Alienware M17x Base
Memory
6144MB (1x2GB + 1x4GB) 1600MHz DDR3 Dual Channel
Keyboard
Internal UK/Irish Qwerty Keyboard
Video Card
2GB GDDR5 AMD® Radeon™ HD 7970M
Hard Drive
500GB 7,200rpm SATA 6Gb/s HDD
Operating System
English Windows® 7 Home Premium (64 BIT)
Optical Devices
BluRay Combo (Blu-ray read only, DVD, CD read & write)
Sound
Creative Sound Blaster Recon3Di with THX TruStudio Pro Software
Wireless Networking
Killer Wireless-N 1103 a/g/n 3x3 MIMO with Bluetooth 4.0
Cables
UK 2M 250V Power Cord
Documentation/Disks
Southern Europe Documentation (EN, SPA, POL, GRE)
Bundle
N05W7M01
Extended Service
1 yr Next Day In-Home Hardware Support
Placemat
Placemats (Eng, Gre, Pol, Ara, Rus)
Order Information
Alienware M17x Order
Primary Battery
Primary 9 cell Li-Ion Default Base Battery
Processor
Intel® Core™ i7-3610QM (6MB Cache, up to 3.3GHz w/ Turbo Boost 2.0)
Camera
Integrated Skype HD Certified FullHD Camera with dual digital microphones
Color Choice
Alienware M17x Stealth Black
Avatar
Alienhead 3D
TimeZone
(GMT + 00.00) Dublin, Edinburgh, Lisbon, London
AlienFx Colour
Plasma Purple
Accidental Damage Support
No Accidental Damage Protection
OS Customization
Alienware 3D Wallpaper
Alien Cyborg Wallpaper
Promotions Hidden Option Class
No Free Flight Promotion. Do not transmit personal data to TLC Marketing
LCD
17.3" WideFHD (1920 x 1080) WLED LCD
Additional Software
Alienware M17x Resource DVD
Protect your new PC
McAfee® SecurityCenter 30 Day trial version
Power Supply
240W AC Adaptor

 

Congratulations! I'm sure you will love it! You may not have to spend much at all to go to the next level. 6gb is plenty for a gamer unless you run loads of progs at the same time. As for the SSD upgrade, you can do it on the cheap and get a similar benefit as a second full size SSD.

Find a 64 gb Msata drive and put that in (doesn't have to be msata but this leaves the extra drive bay for future expansion). Then use the Intel Rapid Strorge software already installed to set it up a caching drive. You end up with only one drive letter and no need to reinstall windows. A guy here did it and said it was the easiest performance upgrade he had ever done. Won't be as fast as a dedicated SSD configured as a boot drive but he was impressed. IRST figures out what files are accessed regularly and moves them onto the SSD.

Hope the wait is not too painful

 

*waves* hellooo, I'm that guy

I purchased a 64GB OCZ Vertex 4 SSD from Ebuyer for about £60. Honestly worth doing. Things just happen when you ask them too, immediately.


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Thanks Chris, too lazy to trawl back and quote you

 

Cheers chaps!

will look into that option as well.

 

Tomorrow! Finally it is here. my order arrived UK today and will be delivered tmr! Can't wait!

Now I am seriously thinking, shall I upgrade the machine first? Or just enjoy it for couple weeks first? (I got a Samsung 256gb ssd from two weeks ago, and an intel 3820qm CPU)

Any suggestions?

 

I'm ordering tomorrow and would just like to know how long it take for people to get there system in the usa?


Sent From My Rooted EVO 3D

 

Just one. Use it out-of-the-box as far as hardware goes for a couple of weeks. You'll get a base point to compare what you do. And something to get into after the 'new toy' syndrome has waned

Enjoy tomorrow - oh it's already today...

 

I ordered on the 2nd of july, and it went in production on the second also, when shall I expect shipment?

 

in production? i ordered 29th and its still in pre production Hope you get yours alot faster than mine! When is your EDD?

 

I ordered mine 7/6/2012 and it is currently In Production with an Estimated Delivery Date of 7/19/2012

 

I have the same EDD as him, I'm hoping to get it by friday because It's been in production since last monday xD

 

It's amazing how the difference in order time results in the same estimated delivery date. What shipping method did you choose?

 

Its all about the parts available at the time of order. I talked to my rep Friday and they said mine would ship most likely on Tuesday.

 

I have next-day-shipping.

 

Oh my! I was VERY shocked to see UPS turn up with mine just now! It wasnt due until next Monday so shipping from China to the UK took from Saturday to Monday - RAPID!

 

Holy crap - that was fast, what date did you make the order? :O

 

If you get an answer within the next two hours they are not trying hard enough

 

Just received an email from the rep informing me that a few parts are out of stock and they should be recovered soon.

 

What were your specs??

 

Alienware M17x : Standard Base
XPS- System Only
Processor : Intel Core i7-3610QM (6MB Cache, up to 3.3GHz w/ Turbo Boost 2.0)
Operating System : English Windows 7 SP1 Home Premium (64 BIT)
Software : Datasafe Local 2.0 Basic
Software : Dell Support Center 3.0
Hard Drive : 500GB 7,200rpm SATA 6Gb/s HDD
LCD Back Cover : Soft Touch - Stealth Black
Battery : Primary 9-cell 93W/HR LI-ION
Antivirus : McAfee SecurityCenter 30 Days Trial
Standard Service - 1 year of Next Business Day coverage included with your PC
No Warranty Upgrade
No Accidental Damage Protection
Keyboard : Internal UK/Irish Qwerty Keyboard
Power Cord : UK 250V
Ship Accessory : Southern Europe Docs (EN, SPA, POL, GRE)
Placemats : Placemats (Eng, Gre, Pol, Ara, Rus)
Alienware M17x Order
Camera : Integrated Skype HD Certified FullHD Camera with dual digital microphones
Resource DVD : Alienware M17x
Power Supply : Alienware 240W AC Adapter
Sound Card : Creative Sound Blaster Recon3Di with THX TruStudio Pro Software
TimeZone : (GMT + 00.00) Dublin, Edinburgh, Lisbon, London
Memory : 16384MB (2x8GB) 1600MHz DDR3 Dual Channel
Graphics : 2GB GDDR5 AMD Radeon HD 7970M
Optical Drive : BluRay Combo (Blu-ray read only, DVD, CD read & write)
Wireless : Killer Wireless-N 1103
AlienFX Colour : Terra Green
Avatar : Alienhead Glow
Wallpaper : Alien Schematic Wallpaper
Display : 17.3" WideFHD (1920 x 1080) WLED LCD

 

Man, my EDD is fast approaching, and I have heard nothing. No emails talking about delays, not update in status, nothing. Not sure if that is good or bad.... I still can't wait

It looks like it is goint to at least take the 15 days originally estimated unless something happens soon. I have not had the best of luck ordering from Dell, so I will feel better once I get some sort of update....

Order Date: 27 Jun
EDD: 12 July

Rich S.

 

Talked to a rep on the phone, mine is still scheduled for 7/18. SUCKS!

 

Its EDD was supposed to be next monday Order was placed on the 27th.

 

Wow, did it go through the tracking or was the dell website slow to update? I ordered on 29th and its still in preproduction! No chance of it coming on wednesday though with the parts missing.

 

some of you have placed order after my order date of June 26th and are getting earlier EDD (mine is July 20th), I dont understand... I just called a rep and she told me I am at the last stage in the production process (she said there are 4 stages, I am at 4th stage), and she said there's no indication of delay parts. Is what she said even true to any of you? I hope she's not blow smoke up my and just trying to get me off the phone...

 

I'm ordering today hope it doesn't take long for it to get here me exited

Sent From My Rooted EVO 3D

 

I called my sales rep today to verify whether my laptop is still on track for the original EDD and he said yes. Nothing about parts shortages, etc. I ordered on 6/23 and was given an EDD of 7/18.

 

Ive got in touch with Alienware on twitter and they reckon - the status on the Dell page is slow to update. I have given him/her my order number and they will look into it. Just confusing how everyone is getting different answers.

I feel like I have been fed some bull from the rep if the Alienware guy comes back with a different outcome.

 

What is the average time to complete production? Anyone have an idea?

 

From what I have seen, it ranges between 4 and 7 BUSINESS days. (Typically, although there extremes on both ends)

 

I see. My rep seems to think I should receive my comPuter this Friday or next Monday. I ordered July 6. If that happens that would be amazing, but I'm not getting my hopes up.

 

I feel sad now got home from work to late so I didn't order today /: but anyways how long does it take for most ppl to get there computer from order date?

Sent From My Rooted EVO 3D

 

my order has been in production for close 10 days....

 

I ordered mine on June 25, and it shipped today
EDD is Wednesday.

 

I ordered mine 6/26, been in production ever since. All the reps have told me is that 'it's still on track for the EDD of 7/19', NBD shipping.

 

Ordered 6/25 and is in production still as well.

 

Tell you a few things I've noticed following this thread and from my own experience.

First thing, EDD is almost always, 4 weeks from purchase. So I'm going to assume that unless something drastic occurs, this will always be the case as standard, applied to all orders. At this point you're feeling ok about things.

Second thing I've noticed is that the order status page is not completely accurate and up to date. At this point you're slightly irritated with the lack of bang up to date information.

Third thing I've noticed is that during the pre-production stage, which always seems to be a longer then expected duration, most customers will make an enquiry with Dell. At this point you're wondering why it's taking so long.

Now, at this point you get a rep. The rep will "expedite" your order (whatever that actually means). This makes you feel slightly happier.

That rep will be in contact over the next few days and probably tell you that there is a delay due to parts, normally with no ETA. This makes you feel sad and disappointed.

Then you'll continue to look at the order status page. Suddenly it goes in to production! Happy again.

Next conversation with your rep is a few days later, telling you your order has shipped! You feel ecstatic!

Order turns up 3 weeks from order date.


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oh yessssss
Idk why shipment start from Netherlands and not from China...
Maybe it's due to TactX Mouse order?

 

This is how its going for me so far!

 

My order date was 27 June, with an EDD of 12 Jul which is one day more than 2 full weeks apart. I have had no status updates or emails indicating parts shortage or any other communication from Dell. I hope that it shows up by the EDD, but if most orders really take 3 weeks, I have a whole other week to wait

Man, waiting sucks!!!!!

Rich S.

 

If its due in two days would you not have received a tracking number yet?

 

Howdy DanBoo85,

I have Next Buisiness Day shipping, so I would guess that they could ship it as late as tomorrow and still meet my EDD. However, I was thinking the same thing... All the info on Dell's site indicates if you hear nothing, all is well....... I am still checking my email and order status page constantly, hoping to see some update......

Rich S.

 

I wouldn't complain if I were you, I ordered a day earlier than you (June 26th) and my EDD is June 20th. I have no idea how you were able to get a week+ faster than me, but be happy

 

We are in the same boat. I am hoping that the information the rep's have are not fully accurate.

 

Howdy Funkybudda,

I won't complain if I get it by the EDD , but I would feel better about it if I had some kind of indication that I am going to recieve to on the 12th. As it stands now, I have no indication either way

Rich S.

 

Those are the exact dates I have as well -- ordered June 26, EDD July 20. Frustrating wait.

 

Dell actually called me this morning to let me know that my laptop is ready to ship and should do so in the next 24 hours.