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    M17x lcd

    Discussion in 'Alienware 17 and M17x' started by Malignant, Jun 18, 2009.

  1. Inkjammer

    Inkjammer Notebook Deity

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    And on Dell's site it is only listed as "17-inch WideUXGA 1920 x 1200 - (1200p) LCD"

    Although...

    This doesn't sound like the LCD I got at all. Muted colors, weird auto-brightness issues...
     
  2. kilthro

    kilthro Floating in Space

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    +1






    10 char
     
  3. nemoris

    nemoris Notebook Evangelist

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    This is quite depressing... I'm not so sure I want to take the plunge now. Having a good screen is a necessity for me. Hope they do something about this, fast.
     
  4. kilthro

    kilthro Floating in Space

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    Yes same here..


    Kinda frustrating and a big let down...
     
  5. Kcissem

    Kcissem Notebook Evangelist

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    sorry to derail your post i just noticed you lived in reston, i work for FCPS. :p

    also your post count currently is 666, scary
     
  6. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    IMO, this is the best screen I've had on a gaming system. So either I got lucky or just a bunch of crappy screens in the past, lol. My M1730 screen was garbage compared to this one.
     
  7. dikkiedirk

    dikkiedirk Notebook Evangelist

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    Sorry, was a bit to quick.

    I would want a replacement. They simply should deliver what they promised.
     
  8. -=$tR|k3r=-

    -=$tR|k3r=- Notebook Virtuoso

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    Seems to be more than just their 'press-release'..... the following, and same is stated on the website, as well:

    http://www.dell.com/content/products/productdetails.aspx/laptop-alienware-m17x?c=us&l=en&s=dhs&cs=19

    Scroll down...... just below, " Powerfully Unique Design".......... no doubt this is what is being advertised, and this is what folks should be getting!

    :)
     
  9. Mystik

    Mystik Notebook Deity

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    with the m15x, they advertised it with the brightview screen, I believe. what they didn't tell you is that the brightview was only on the 1440x900 screen. the 1920x1200 screen was pretty vanilla in comparison. single ccfl, and matte.

    they can advertise whatever they want, as long as you're capable of getting the screen advertised... if you choose something other than what is advertised, that's your bad, not theirs... though, they don't really tell you which is which... so who knows?
     
  10. dikkiedirk

    dikkiedirk Notebook Evangelist

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    Well in the M17x Comprehensive Specs the displays is listed as:

    24-bit color, Dual bulb CCFL for both resolutions.

    And the 1920 x 1200 displays as:
    17.0 inch WUXGA (1920 x 1200) True Life
     
  11. Phinagle

    Phinagle Notebook Prophet

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    Z does this help:

    Samsung TFT 17" WXGA+ LTN170BT10-0 U519K

    It's from the sticker on the back of the M17x (1440x900) as seen on the pic in this review.

    [​IMG]
     
  12. zfactor

    zfactor Mastershake

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    in my parts book that is a single ccfl model screen i have a call into samsung to see what they say
     
  13. kilthro

    kilthro Floating in Space

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    I need to look at mine so I can see what model mine is. Mine is the higher rez screen.
     
  14. The_Moo™

    The_Moo™ Here we go again.....

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    thanks for finding that
     
  15. kilthro

    kilthro Floating in Space

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    anyone have the part number to the higher res screen?
     
  16. Phinagle

    Phinagle Notebook Prophet

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    Also not to derail the thread but Model W850DI...

    How sure are we that this was a Quanta and not another Flextronics?
     
  17. zfactor

    zfactor Mastershake

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    agreed looks like a flex part number arghhh
     
  18. The_Moo™

    The_Moo™ Here we go again.....

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    good question why would they name it the successor to the m17?
     
  19. The_Moo™

    The_Moo™ Here we go again.....

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    could be why flex said screw the 840 :rolleyes:

    if this is true it explains alot

    we never did have official confirmation that quanta was making it
     
  20. Phinagle

    Phinagle Notebook Prophet

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    Does that LCD info help you ID the screen at all?
     
  21. The_Moo™

    The_Moo™ Here we go again.....

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    he said according to his records that is a single lamp
     
  22. Malignant

    Malignant Notebook Ninja

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    wow so the 1440x900 is single ccfl when in the specs sheet it states

    Type
    (24-bit color, Dual bulb CCFL panels)
    17.0 inch WXGA+ (1440 x 900) •
    17.0 inch WUXGA (1920 x 1200) TrueLife
     
  23. zfactor

    zfactor Mastershake

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    as i said according to that mode number that is a sinlgle ccfl screen
     
  24. Phinagle

    Phinagle Notebook Prophet

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    Ahh excuse me I missed it.
     
  25. zfactor

    zfactor Mastershake

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    no problem at all....im waiting for a guy at samsung to call me back on this
     
  26. Malignant

    Malignant Notebook Ninja

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    well great thought i found a near perfect notebook.. single lamp ftl
     
  27. The_Moo™

    The_Moo™ Here we go again.....

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    good luck finding a dual lamp in a notebook lol
     
  28. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    My wife's Sony FW also advertises 2CFFL. Wonder if that's true, lol.
     
  29. Inkjammer

    Inkjammer Notebook Deity

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    Zfactor, what's the name of the order book that you have (and can you take a picture of the part that shows it was being a single CCFL screen?).

    If it comes down to it, I think a lot of people will need to take up the case with Dell. We'll need that information to argue our case and get better LCD screens or replacements, or some sort of resolution.
     
  30. Kcissem

    Kcissem Notebook Evangelist

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    if these are really single lamps aren't dell in for a lawsuit for false advertising?
     
  31. Malignant

    Malignant Notebook Ninja

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    asus use dual lamp AUO's in their g17s
     
  32. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    You'd have to put together a class action case. Most people don't want to put forth the effort so it gets ignored.
     
  33. zfactor

    zfactor Mastershake

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    im right now waiting for more info from samsung i ant post the pages in my book as it has wholesale pricing on it. its simply a book i got from a lcd vendor i deal with.. so thats why im calling samsung this may or may not be accurate
     
  34. Inkjammer

    Inkjammer Notebook Deity

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    Step one is to get the evidence and take it up with sites like Consumerist, get the word out there. :) Force Dell to either fix the issue or resolve it.

    This is one reason I never trust stuff made in China. You never know if you'll get some part substitution.

    You can just censor out the cost information. We don't need to know that. Just the part/description.
     
  35. Malignant

    Malignant Notebook Ninja

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    might get the new asus g17 (dual lamp) but id rather get this bada$$ looking notebook.
     
  36. The_Moo™

    The_Moo™ Here we go again.....

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    yes you have ground to demand a refund or a new laptop with what was advertised. They legally cannot advertise it incorrectly


    also they do watches this forum very closely since we are the BIGGEST AW community
     
  37. The_Moo™

    The_Moo™ Here we go again.....

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    i just thought of something,

    with them phaseing out their 1730 what if they put in all their old LCDs to try to deplete the stock so they don't lose money. They tried to pawn off old LCD's to save money and get rid of old ones. If they did do that i would never buy from dell ...
     
  38. v_c

    v_c Notebook Evangelist

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    You can just return it right? I don't know the laws over there, but here if something is not 'as described', the seller is obliged to issue a refund or make it right. A stocking fee shouldn't apply if they have sold it under false pretences. Also, for the guys in Europe, the European distance selling laws mean you can just send it back anyway, no reason needed.
     
  39. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    You'd have to wait and see if it changes with future models.
     
  40. zfactor

    zfactor Mastershake

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  41. The_Moo™

    The_Moo™ Here we go again.....

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    seeing as their has been reports of 2 different screens im betting Dell tried to pull a fast one ...
     
  42. zfactor

    zfactor Mastershake

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    which 2 screens moo?, and guys trust me i hope im wrong here
     
  43. Kcissem

    Kcissem Notebook Evangelist

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    i know if mine turns out to not be as advertised i will be demanding a lcd replacement until i get what i paid for
     
  44. The_Moo™

    The_Moo™ Here we go again.....

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    the SEC one and the one described in that picture.....
     
  45. Inkjammer

    Inkjammer Notebook Deity

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    I'd rather Dell send a technician out to replace the LCD with the correct one. I don't want a refund, I just want the right screen I paid for. I don't want to jump to conclusions yet, but something doesn't feel right about the LCD. My older Alienware m9750? GREAT screen. This? Not... not so great, no.
     
  46. zfactor

    zfactor Mastershake

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    those are both sec (samsung) panels. personally i hate most samsung notebook panels. inkjammer whats the hardware id of your screen... sec5443 like the other listed?
     
  47. Krane

    Krane Notebook Prophet

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    You're, beating a dead horse here. This question has been asked and answered!
     
  48. Kcissem

    Kcissem Notebook Evangelist

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    maybe i wanted to make sure it was really dead
     
  49. Phinagle

    Phinagle Notebook Prophet

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    I stopped clicking on each one of those 17" screens on the site....does Samsung even have a dual-lit 17" screen?
     
  50. zfactor

    zfactor Mastershake

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    not as far as i can tell currently as i said unless these are custom for dell
     
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