M18x Order Status Discussion

Because 32GB is not offered in 1600mhz.

 

True, didn't even notice that.

 

wow Shaq - only $150 for the crossfire 6970's for you!, thats sooooo cheap compared to £490 gbp in the UK......thats $800 Canadian Dollars for us!

Its a right PITA (for us in the UK) as we are paying £490.00 when , in reality, if we were on Canadian prices, the cost would be only £93.00

I hate the UK lol

 

anyone have an idea on when the 21 day return period starts? is it when you first recieve it? or your EDD?

btw, anyone want a m18x?

 

I believe it is the ship date

 

In Canada it usually is from the ship date.

 

Everyone buy up black m18x and then return all of them for Red m18x when available. Hell everyone return all your m18x no matter what color, so they end up in the outlet and I pick up a 2nd for cheap.

 

That post is real fitting of your avatar. Go Stuey!

 

If you are serious pm me i may be able to give you a good deal.

 

Computer came in earlier today, I'm pretty freaking happy right now. Haven't noticed anything wrong with it hardware wise.
I'll try to get a benchmark done sometime later this week if possible.

EDIT: I doubt I'll ever get around to actually properly benching my M18x, so if anyone was expecting one, sorry. It runs very well so far, and I'm averaging ~55FPS in Metro 2033 on a slightly customized High with PhysX on, so I'm happy.

 

Congrats!
Is it red or black ? When did u order ?

 

Make sure those who are waiting for their orders are checking Fedex tracking via reference and using your order number as the reference. I ordered black with 2720qm and 6970m crossfire and even though order status says in production it has been shipped and will arrive tomorrow. I ordered it on 5/31 so 8 days total till delivery was great. Interestingly, I had next business day delivery on my initial order early May but it was not delivered via Fedex overnight (but it did still arrive NBD) and this time around it is listed as standard overnight.

 

What was your EDD?

 

Got my new order (in lieu of the system I am returning) sorted. Ordered on 2nd June, now showing as shipped. Probably take a good few days to get to the UK from Shanghai, as thats where the last one came from.

FWIW, my eta of original EDD was 20th June....looks like its gonna arrive alot sooner than that and the order was placed again with Nebula Red as my colour choice......

(postman thismorning must have been an "omen" as he delivered the ESD mat kit etc that I had bought online for opening this beast up!)

 

My EDD was June 14th

 

Thanks!
It's black, and I ordered on May 20th. Full specs are on my profile.

 

im expecting mine today. its out for delivery in philly. thank god i have no classes today, LETS GOOOO!

 

@RRei - i guess yours is black too right ?

 

I heard there was a shortage on black too in some form but backorder ended 6/6, not to the extent of the red.

 

mine was pushed from 6/9 to 6/27, i don't think it'll take that long but still - quite annoying.

 

Yea, that's quite a big push you have a replacement level rush on it too right? It must be a huge shortage.

 

yeah, i do. See how much it helps

 

I wish I knew how you guys were getting such detailed order status' whenever you called Dell. I always get some guy who can barely speak English and just reads whats on my order page. Whenever I ask for more he says something along the lines of "I am sorry sir your order is set to have an EDD of 6/22".. Even when i Press zero and request an english speaking rep from the United States I get someone I can barely understand. =/

 

I think the WirelessHD transmitter is what's holding my order up. Ordered 5/13, original EDD was 6/8, pushed back to 6/24.

Tried the Fedex route, and it didn't work

Dell did call to say my order got upgraded to next business day shipping for free (from 7 day delivery) and was shipping within the next week or two. Fingers crossed!

 

I wish I didnt get that WirelessHD transmitter.. my Vizio wireless kit arrived yesterday and it works fine once the TV is on and its broadcasting.. but when I turn my TV off and go to turn it on again it doesnt reconnect and i have to fiddle with it for about 15minutes to get it to connect again.

 

Ive given up all hope of ever receiving this laptop. My order was just cancelled again and reprocessed automatically with an EDD of 7/1. My order date was 5/26.

 

I've had two cancellations on my M18x replacement so far and now the third one is underway.

 

All these cancellations and delays are crazy. Looks like the support site is finally starting to work correctly again though. I finally was able to add both my M11X R3 and M18X to the My Products page.

 

Overclocked 2920XM now available in Canada!

 

Maybe I am lukcy! I requested for replacement on 5/27 and since then the customer rep called me every 3 days to keep me updated status. Today I was told my m18x replacement is at final build stage and will be shipped out within two business days.

 

>_< RIGHT AFTER I ORDER

Hmm..

All three of my order numbers register as PINs with Purolator (they deliver to us in Canada) but not as reference numbers, including the one that was already delivered.. Interesting. I'm not getting excited, I only ordered on Monday, but still quite odd. It tells me to call Purolator's number about them

 

Okay, this is weird. When I click on the Dell Purchase ID link on my order email, it says the estimated SHIP date is 1/1/0001.

When I click on the Order Number, it shows the EDD is 6/22/2011.

It also doesn't list my info under Bill To or Ship To yet...

I take it that odd ship date is just a bug...? Or should I be contacting my Dell rep to make sure everything is hunky dory?

 

When did you actually place the order? Depending on your customization level it's between 10-14 days after your order date (the ship date)

 

The 31st. I'm not concerned as much about the EDD (although I'm impatient )...I just thought it was odd that the ship date was weird and I see N/A under Bill to and Ship to. Wasn't sure when those got populated with my info.

 

Oh yeah, my laptop shipped today! Order was placed on May 26th.

 

Hello,

I am introducing myself as this is my first post as my m18x is on its way.

I ordered on 6/1 and it shipped today. Glad I did overnight shipping as it will arrive tomorrow! That gives me the weekend to play with it. And, my Hyper X 8GB of RAM was backordered but it will arrive tomorrow as well. The universe is aligning for me.

For those tracking, my EDD was 6/16. So, given that ordered it on the 1st that is not too bad.

I am not sure if I did my signature right, but just in case I did not, I got it in black.

EDIT: Could not figure out how to do a signature, so here is my order info:

Alienware M18x-R1 (Anodized Aluminium Space Black): i7-2720 QM | 18.4" 1920x1080 WLED | ATi 6970m Crossfire | 8 GB DDR 3 1600mhz Kingston HyperX | Intel Wifi 6300 | Crucial C300 256GB SSD + 500 GB HDD

 

Congrats!!

 

Hey all, I was wondering if any of you have seen Alienware drag their feet when it comes to system replacements.

My M17xR2 is going to be replaced with an M18x, and the status is "in production" as of 6/8/11.

They're moving me up to a 2720qm with 2x6970's but they downgraded me to Win7 Home Premium because they said the cost would exceed the original cost of the M17xR2. BAH!

Also, is the License transferable from the R2? cause I had Ultimate on that.

 

Wow...just purchased an M18x and managed to get them to throw in the XBOX incentive...the cool part was that the XBOX showed up the very next day...my laptop shows 6/27 as a ship date.

Chuck

 

Ever heard of Mavericke? http://forum.notebookreview.com/ali...omer-care-experience-ever-not-first-time.html

That's a rather well documented case. To answer your other question, no. In my experience if there's a drastic hardware change the Windows license won't authenticate on the new machine. Happened when I used my old HDD in my new system. That was an OEM key as well

You're lucky as hell Chucke, I spent 15 minutes arguing with my rep trying to get him to add it

 

Very lucky, my rep flat out would not do it

 

My guess is that you will be able to transfer the license, but you'll need to work with MS on that (should be fairly straightforward), if Win7 pitches a fit when you try to enter in the Ultimate key.

 

I just waited till we did all the pricing etc, and I told him I will buy right now if you can throw in the XBOX, he said he would have to check with his manager, and it took about 5 minutes and he came back and said no problem. I would suggest you tell your rep to ask their manager as the manager approved it. XBOX arrived the very next day......

 

I ordered my M18x weeks before the xbox deal though and received it 2 days before the deal started.

 

Is this some kind of deal only available in the US?......I wouldnt mind a free Xbox if they are being handed out!

 

I think it is in canada as well but that is it

 

My m18x orion backpack shipped today! My rep said they have about 60 or so in stock so if you want one, now would be a good time to order!


Order update:: Laptop is still in production with an EDD of 7/1 .. ordered 5/26

 

Why 7/1? Did you go for a red one? My rep said the 15 day delay is "inaccurate" and the actual wait will be "significantly longer"

 

Ordered a M18x in The Netherlands yesterday, expected delivery date +1 month.

Alienware M18x Stealth Black / i7-2920XM / 16GB 1333MHz / HD6970x2 XLink / 1TB Seagate Momentus XT RAID0 / Blu-Ray / Intel Ultimate N6300 WiFi / 3Y NBD Support + 3Y Accidental Damage Support

+ 10% discount
+ free Orion-backpack
+ free TactX Mouse
+ 1y extended payment (no interest)

All bargained on phone Side ordered a Dell U2410 IPS screen with it.

 

Nope, black. I have no idea why its taking so long