M18x Order Status Discussion

Hi Guys

just thought i would show you all my order! Just received my order confirmation today! Yippee!!!
Decided to go with the 2720 as this was the one that got me the best discount within budget (many thanks to steviejones here for his patience, guidence and rep details).


Item No. S Qty Description Quantity VAT
210-36128 1 Alienware M18x : Stealth Black S
213-13727 Processor : Intel Core i7 Processor 2720QM (2.20Ghz, 6MB, 4C) 1 S
230-12024 Display : 18.4in Widescreen Full High Definition (1920X1080) WLED LCD 1 S
319-10631 Camera : Integrated 3.0 Mega Pixel HD Camera 1 S
340-25562 Resource DVD : Alienware M18x 1 S
340-25546 Ship Accessory : English Docs 1 S
370-15259 Memory : 4096MB (2x2048) 1333MHz DDR3 Dual Channel 1 S
400-22891 Hard Drive : 640GB (2x320GB) SATA Raid 0 "Stripe" (7,200rpm) Dual HDD 1 S
429-15641 Optical Drive : Blu-Ray Disc (DVD+/-RW + BD-ROM) Drive including software 1 S
450-13572 Power Cord : UK 250V 1 S
450-16750 Power Supply : Alienware 330W AC Adapter 1 S
451-11720 Battery : Primary 12-cell 97W/HR LI-ION 1 S
460-11379 Carry Case : Not Included 1 S
490-13097 Graphics : Dual 2GB GDDR5 AMD Radeon HD 6990M CrossFireX 1 S
510-10413 Sound Card : Integrated High-Definition 5.1 Performance Audio Powered by Klipsch 1 S
545-10007 Gaming Software : Steam Gaming forum and download application 1 S
555-14006 Wireless : Europe Killer Wireless-N 1103 1 S
555-13552 Bluetooth : European Dell Wireless 375 Bluetooth Card 1 S
583-15162 Keyboard : Internal UK/Irish QWERTY Keyboard 1 S
619-32221 Operating System : English Genuine Windows 7 SP1 Home Premium (64 BIT) 1 S
640-12302 Software : Datasafe Local 2.0 Basic 1 S
640-12633 Software : Dell Stage E-MAGAZINE Software 1 S
640-12423 Software : Dell Stage Software 1 S
644-10025 Avatar : Alienhead 3D 1 S
645-10009 AutoMatic Updates : AutoMatic updates - On 1 S
648-10027 Wallpaper : Alienware 3D Wallpaper 1 S
650-12454 No Software Anti-Virus 1 S
654-10009 TimeZone : (GMT + 00.00) Dublin, Edinburgh, Lisbon, London 1S
656-10018 AlienFX Colour : Quasar Blue 1 S
657-10010 Name Plate Engraving : Generic 1 S
754-76760 Standard Service - 1 year of Next Business Day coverage included with your PC 1 S
754-76761 No Warranty Upgrade 1 S
755-10537 No Accidental Damage Support 1 S
799-17368 Alienware M18x Order - UK HSB 1 S

Got it for just over £2100. EDD is 9th August. Can't come around quick enough

 

It's landed!! At last... I can't wait to go home and tear it apart...

 

Oh wow it sounds like your rep isn't the greatest. And also that they do things differently in Canada... seems like much less flexibility than the US reps. And also, the 25% EPP is only in the US, not Canada? Just a few days ago I was thinking of canceling and reordering with the 6990Ms, if the EPP could've worked here.

But anyway, here are my details, I still think you got a better deal!

1 225-0887 AW M18x R3, Black $2702.74
1 313-8791 AlienFX Color, Mars Red
1 317-6847 16GB Dual Channel DDR3 at 1333MHz 4DIMM
1 317-6855 Intel Core i7 2720QM
1 318-0770 Internal High-Definition 5.1,M18X
1 318-0842 SlotLoad Dual Layer DVD Burner
1 320-2269 18.4-inch WideFHD 1920 x 1080 WLED
1 320-2318 Dual 2GB GDDR5 NVIDIA GeForce GTX 580M
1 331-2428 AW M18x 330W A/C Adapter
1 342-2663 1.5TB RAID 0, 2x 750GB, 7200RPM SATA
1 410-0548 ADOBE ACROBAT X READER MLANG,CNB
1 410-9452 McAfee Platinum, 30 Day, MUI, CNB
1 420-9691 DATASAFE LOCAL BACKUP
1 420-9956 VISTA PC RESTORE
1 421-0092 DELL-DOWNLOAD-FLAG
1 421-1305 Roxio Creator Starter, ANWNB
1 421-5099 Alienware Command Center, M18X, ANWNB
1 421-5789 Win 7 Home Prem 64 SP1,Eng,w/Media,AWNB
1 430-4150 Intel Centrino Ultimate-N 6300
1 469-0549 Bluetooth 3.0 included on base, AWNB
1 953-8910 HW WRTY+SVC,ANW M18x,UNY,INIT,REL
1 953-8930 NBD OS,ANW M18x,UNY,INIT YR,REL
1 994-3730 WARRANTY SPRT,ANW NB,INIT YR
1 009-6800 SHIPPING FEE
1 331-2425 Standard Nameplate,M18X
1 950-9797 NO WARRANTY,YRS 2/3(DIM,INSP,NBD)
1 600-0043 ON EHF $2.75 NOTEBOOK

 

Also got on the Dell 580M Mistake

1 225-0888 AW M18x R3, Red $3891.99
1 313-8792 AlienFX Color, Quasar Blue
1 317-6849 8GB Dual Channel DDR3 at 1333MHz 2DIMMS
1 317-6852 Intel Core i7 2920XM Overclocked
1 318-0770 Internal High-Definition 5.1,M18X
1 318-0843 Slot-Loading Dual Layer Blu-ray Reader
1 320-2269 18.4-inch WideFHD 1920 x 1080 WLED
1 320-2318 Dual 2GB GDDR5 NVIDIA GeForce GTX 580M
1 331-2428 AW M18x 330W A/C Adapter
1 342-2663 1.5TB RAID 0, 2x 750GB, 7200RPM SATA
1 410-0548 ADOBE ACROBAT X READER MLANG,CNB
1 410-9452 McAfee Platinum, 30 Day, MUI, CNB
1 420-9691 DATASAFE LOCAL BACKUP
1 420-9956 VISTA PC RESTORE
1 421-0092 DELL-DOWNLOAD-FLAG
1 421-1305 Roxio Creator Starter, ANWNB
1 421-5099 Alienware Command Center, M18X, ANWNB
1 421-5789 Win 7 Home Prem 64 SP1,Eng,w/Media,AWNB
1 430-4150 Intel Centrino Ultimate-N 6300
1 469-0549 Bluetooth 3.0 included on base, AWNB
1 953-8910 HW WRTY+SVC,ANW M18x,UNY,INIT,REL
1 953-8930 NBD OS,ANW M18x,UNY,INIT YR,REL
1 990-4653 ACC DAM SVC,ANW NB,4YR (DHS)
1 994-3730 WARRANTY SPRT,ANW NB,INIT YR
1 953-8920 HW WRTY+SVC,ANW M18x,UNY,EXT,REL
1 953-8960 NBD OS,ANW M18x,UNY,3YR EXT,REL
1 990-4683 WARRANTY SPRT,ANW NB,3YR EXT
1 009-6800 SHIPPING FEE
1 331-2425 Standard Nameplate,M18X
1 430-4141 Internal 60GHz WirelessHD M18x
1 600-0005 ALBERTA $5 ENV. ADS,NOTEBOOK PCS

Take off my 4 year accidental and I paid $3172 with the 2920. Not bad for a full load AW. Also ordered on the 13th and still in production

 

Well, I'm typing this post on my new m18! What an impressive machine... Even better than I was expecting. The shipping was fast! 18 hours from pick-up to delivery, California to Washington. Not bad. Well, on to the "Owner's Lounge"... heh heh


__________________________________________________
Ordered 7/2/2011, received 7/26/2011
Alienware M18x Space Black \\ Intel Core i7 2920XM Overclocked Turbo Boost to 4.0GHz (8MB Cache)\\ 16GB Dual Channel DDR3 at 1600MHz (4DIMMS) \\ 18.4-inch WideFHD 1920 x 1080 WLED \\ Dual 2GB GDDR5 NVIDIA GeForce GTX 580M SLI Enabled \\ 1TB RAID 0, 2x 500GB, 7200RPM Solid State Hybrid \\ Genuine Windows 7 Home Premium 64 bit Sp 1 \\ Slot-Loading Dual Layer Blu-ray Reader, BR-ROM, DVD+-RW, CD-RW

 

Wild... run benches !!! post in bench thread PLX!!!

 

Ya, no, as far as I could find out EPP does not exist on Dell.ca Thats still an awesome system. Take 1200.00 bucks off for the cards and the rest of the computer cost u 1500.00 lol.

Ya, dont know if you read this on here but there is a BACK ORDER on 2920XM's no eta either is what I thought I read a guy say from his rep too. Crappy eh?

 

That is a sick deal. So jealous of your 2920. How did you manage to downgrade your RAM?

 

Called today and my rep told me there was no delays. Hmmm interesting.

 

Just wheel'n and deal'n with my rep. Said I had a budget and suggested to get it under we could downgrade the ram. I knew I was going to upgrade the ram so I tried to get some of my money back by downgrading .

 

Here's one quote from a few days ago:

http://forum.notebookreview.com/ali...-order-status-discussion-143.html#post7736623

His ended up getting shipped too so false alarm on the 2920xm?

 

This will be the third order for the same system, once due to 6990's the other cause I wanted the red one

Originally Order on June 29, a few revisions later ... EDD Aug 1.

225-0888 AW M18x R3, Red 1 $3,206.99
009-6800 SHIPPING FEE 1
313-8791 AlienFX Color, Mars Red 1
317-6854 Intel Core i7 2820QM 1
317-6884 16GB Dual Channel DDR3 at 1600MHz 4DIMM 1
318-0770 Internal High-Definition 5.1,M18X 1
318-0842 SlotLoad Dual Layer DVD Burner 1
320-2269 18.4-inch WideFHD 1920 x 1080 WLED 1
320-2320 Intel Advanced N 6200 a/g/n 1
320-2796 Dual 2GB GDDR5 AMD HD 6990M M18x 1
331-2428 AW M18x 330W A/C Adapter 1
342-2628 750GB 7,200RPM SATA 1
410-0548 ADOBE ACROBAT X READER MLANG,CNB 1
410-9453 McAfee Platinum, 15 Month, MUI, CNB 1
420-9691 DATASAFE LOCAL BACKUP 1
420-9956 VISTA PC RESTORE 1
421-0092 DELL-DOWNLOAD-FLAG 1
421-1305 Roxio Creator Starter, ANWNB 1
421-5099 Alienware Command Center, M18X, ANWNB 1
421-5789 Win 7 Home Prem 64 SP1,Eng,w/Media,AWNB 1
469-0549 Bluetooth 3.0 included on base, AWNB 1
953-8910 HW WRTY+SVC,ANW M18x,UNY,INIT,REL 1
953-8930 NBD OS,ANW M18x,UNY,INIT YR,REL 1
994-3730 WARRANTY SPRT,ANW NB,INIT YR 1
331-2425 Standard Nameplate,M18X 1
950-9797 NO WARRANTY,YRS 2/3(DIM,INSP,NBD) 1
600-0005 ALBERTA $5 ENV. ADS,NOTEBOOK PCS 1

 

Good news: It arrived and it is very nice.

Bad news: After talking with support for 40 minutes last night, it turns out that for 580M SLI the driver is locked down, meaning Alienware only provides the drivers. Nvidia site refers you to seeing the vendor and of course exits. That gets worse in that when I installed my own SSD, the driver on the disc they gave doesn't support the 580M nor does the driver on the M18x site. I believe it is 267.04, but it was late last night when I had a chance to work on this. It is not the 267.64 which is on the Dell site, so that's another bad point. The disc has the same 267.64 that is on the AW site, and both are labeled for the 460M. Funny that the disc coming with the M18x would have an outdated driver, but that's not USUALLY a problem because you just go elsewhere to get it. MS Update has zero drivers for the configuration as well. So it's driver games, and I'm pretty likely 75% just to return it.

I'm in the process of checking with Nvidia as to whether the 580M sli will be a part of the Verde (from Nvidia) driver program. If the answer is no, or if the answer is silence, of if there is no driver available inside of 7 days, the machine goes back to Dell.

Thought people should be aware.

 

I think It was a stall they where just waiting to fill the plane.

 

Yup. Had that last night too after a clean install, no drivers for the 580m sli.

Please post if you find a solution. I still have my stock drive with install, so I may just end up cloning the drive (and creating like 5 backups) if I can't find a solution.

 

Son of gun eh? If it's not one thing its another. So dell locked the 580's or did Nvidia? How does a piece of hardware get locked? I'm thinking physically on the hardware or the bios?

So what you are saying is the 580 is so new the driver on the disk is out of date cause its only for the 460m when you did a fresh install on your ssd? Have you tried copying your hdd onto the ssd using acronis? That might work for you. Also, maybe you can extract the 580 driver from the original hdd and use that on the ssd if you dont/can't acronis?

 

Hey Flashpoint, a fellow Albertan, welcome to the forum, why a 2820QM? Just curious. And yay on the RED Did you vote in the color poll?

http://forum.notebookreview.com/alienware/571569-stealth-black-vs-nebula-red.html

 

Need the 2820 for Development as most of my stuff is computation heavy, and since I don't intend to overclock the $600 jump to the 2920 wasn't really worth it.

With the $600 saved I grabbed a Patriot Wildfire 240. I should be good for all the large file transfers, plus compile times should be a lot lower.

 

2011/07/26 23:31 In Transit in U.S.

Sweet! It's finally out of production. Think I'll get it by end of day friday, how long does shipping to Canada Usually take? ... Don't really want to wait till after the long weekend.

 

Nope. You are screwed. Purolator sucks to Canada. Mine says:
2011/07/25. 15:42 In Transit in U.S.

I called. And was told Tuesday delivery. It will be in the aero drive warehouse on Friday but WE HAVE TO ATTEMPT DELIVERY AT LEAST ONCE before you can pick it up. Like I said, purolator sucks.

 

Hmm, well the Purolator sub-depot out by our place is open weekends (gotta love small towns) so if they get it out of the warehouse sometime friday I might be able to snag it saturday morning.

 

Nope. Because it's puolator drivers who supply those sub depots. Your shipment is one truck day behind mine by the looks of it. My truck is not supposed to be in Calgary until Friday. Then it gets sorted Friday night for Monday's trucks but unfortunately Monday's a holiday so it won't go out till Tuesday. Your truck will probably show on the weekend and get sorted Tuesday? Hard to say.

 

i just received my m18x today. But there is a blue line on my screen when i first started my laptop. any help please ?

 

This could be a faulty Video card or screen. I would make sure your drivers are working and if it repeats on startup, call for an RMA.

 

Stay patient, guys. Trust me, this computer is really, really worth the wait.

I've been using computers since I was 9, and this is by far the finest machine I've ever seen/used in person. The build quality is unreal, the aesthetics are insane...It's just pristine. Top shelf.

I thankfully had no issues with my machine. No dead pixels, no keyboard flex, nothing.

 

I had the same thing on my last XPS 17 I ordered last month. I sent it back, the screen was at fault.

 

This is what i got, what do you think guys? Did I get a good deal?

225-0887 1 Alienware M18x Space Black Anodized Aluminum
317-6855 1 Intel Core i7 2720QM 2.2GHz (3.3GHz w/Turbo Boost, 6MB
317-6851 1 4GB Dual Channel DDR3 at 1333MHz (2DIMMS)
331-2428 1 Alienware M18x 330W A/C Adapter
320-2269 1 18.4-inch WideFHD 1920 x 1080 WLED
320-2796 1 Dual 2GB GDDR5 AMD Radeon HD 6990M AMD CrossFireX
342-2626 1 320GB 7,200RPM HDD
330-6106 1 Personalized Nameplate Trigger
331-2426 1 Custom Nameplate
313-8797 1 AlienFX Color, Terra Green
421-5099 1 Alienware Command Center, M18X
420-9691 1 DataSafe Local BackUp
420-9956 1 PC Restore
421-0092 1 DELL-DOWNLOAD-FLAG
421-5789 1 Genuine Windows 7 Home Premium 64 bit Service Pack 1
410-0548 1 Adobe Acrobat Reader
318-0842 1 Slot-Load Dual Layer DVD Burner, DVD+-RW, CD-RW
421-1305 1 Roxio Creator Starter
318-0770 1 Internal High-Definition 5.1 Surround Sound Audio
430-4332 1 Killer Wireless-N 1103 a/g/n 3x3 MIMO for Gaming and Video
469-0549 1 Bluetooth 3.0
953-9080 1 Dell Hardware Warranty Plus On-Site Service, Initial Year
953-9100 1 Third Party At Home Service, 24x7 Technical Support, Initial Year
950-3337 1 1 Year Limited Warranty
950-9797 1 No Warranty, Year 2 and 3
421-1723 1 Soft Contracts Dell In-Home Hardware Agreement for Alienware
994-3730 1 Warranty Support, Initial Year
430-4141 1 Internal 60GHz WirelessHD Transmitter
421-1574 1 Alienhead Chrome Blue
421-1593 1 Alienhead Chrome Blue
421-1360 1 Steam and Portal Factory Installed
330-5090 1 Thank You for Purchasing AlienWare
463-0742 1 Special Pricing Applied
600-0002 1 State Environmental Fee for display 15 inches, less than 35 inches
Subtotal: $2,037.00
Shipping and Handling: $0.00
Environmental Disposal Fee:
$8.00
Sales Tax: $157.86
Total: $2,202.86

 

That's a very good deal. Should hit me up on how you managed it haha

 

Just got off the phone with my rep and she confirmed the HD Wireless cards are on backorder and causing delays. My order still shows "In Production" but it has been delayed.

 

Weird. Mine had the wireless HD in it and it shipped on the 25th?

 

Lucky you. When did you order? I ordered 7/18 with a EDD of 7/29. As of right now it is still "in production" but actually it has been delayed. I guess they are waiting to give me the bad news.

 

Is wireless HD good for anything other than watching Netflix on your TV without a cord (or Roku)?

 

It's in my signature, ordered 7/13 EDD 8/1

 

Not sure what happened with everyone elses order, but I ordered on 7/20 and they tried to deliver it today. 8 days!

 

Just an info piece for all you guys here - I placed my final order on the 18th with a delivery date of.... 17th August - but I was told by my rep here in Germany that this is just a "safe" date and they'll manage sooner. And today I noticed the Alien has been sent on the 27th :O So that would be 9 days from order to shipment.

For you information - I have the basic setup with only graphics changed (580M SLI) and wifi Intel 6300. Everything else is standard. I guess I should receive the package today or tomorrow....

 

Got mine yesterday! 100% Awesome!

 

let me kno
then i know how long it would take, to get to me from shipping

 

I guess it really depends on stock. Some people have been waiting for their M18X with 580sli's since the beginning of July. Mine was ordered middle of July and they all got sent out at the same time.

Then for us Canadians............ DANG Purolator is another pain. Just checked my shipment online on purolators website, still NO change. it's still:


2011/07/25 15:42 In Transit in U.S.

Right on schedule, according to purocrud. ETA Calgary depot, Friday, scheduled delivery, Monday, oops no sorry, thats a holiday, its now Tuesday. Buggers.

 

WOW that is pretty fast!! did you order with the wireless HD? also what's your location?

 

Did u return it for the replacement ? if so how long is the replacement deliveried ? i called my rep yesterday he told me that hes going to send me a box and label to return my original. so far i havent receive any notification email yet. i dont know what they gonna do with it. Are they going to fix or send me a new one ? My wife laughed at me for buying such an expensive laptop and it screwed up right after my first startup. Congratulation to people who receivied their order perfectly

 

No. That was the sixth XPS I received that was wrong so I washed my hands of the xps17. Never again can I recommend the 17. It's not a well designed machine. USB 3.0 port problems. Poor speaker placement etc

 

I just ordered my m18x yesterday, EDD is 8/10. I'm a girl and i play games but I don't have a clue on how good the laptop is. :S I see ppl posting their specs and it looks like they got theirs way cheaper than mine..

PROCESSOR Intel® Core™ i7 2820QM 2.3GHz (3.4GHz w/Turbo Boost, 8MB Cache)
OPERATING SYSTEM Genuine Windows® 7 Ultimate, 64bit
MEMORY 8GB Dual Channel DDR3 at 1333MHz (2DIMMS)
VIDEO CARD 1.5GB GDDR5 NVIDIA® GeForce® GTX 460M
HARD DRIVE 500GB 7200RPM Solid State Hybrid
WIRELESS + BLUETOOTH Intel® Advanced-N 6200 a/g/n 2x2 MIMO Technology and Bluetooth 3.0
INTERNAL OPTICAL DRIVE Slot-Load Dual Layer DVD Burner (DVD+-RW, CD-RW)
My Software & Accessories
SYSTEM COLOR Space Black Anodized Aluminum
PERSONALIZED PLATE Personalized Plate
ALIENFX COLOR Plasma Purple
Order Total : $2980.83

 

Hey Nhii ... not sure where you live, but If you live in North America, that is not a good price at all ...

Also, you only have teh gtx 460, not a good idea, if you are going to upgrade anything it should be the Graphics card, not the CPU or other parts ...

 

indeed find it bit od you got that price for that system
2630QM should do or else go for 2720QM
as for GPU at least 460 sli
but 6990 would be really nice and not to pricey

i got 2720QM
6990m XF
with 3 years waranty for that price
and i live in EU where they tend to price everything up ...

where you from and how did you order it ?

 

( ya i live in North America :/ its already in production.. what should i do and why is that graphics card bad? >< arghhhhhh

 

The 460 ... particularly single is just not a very good card, in comparison to other cards available and their price points. I am sure if you call you might still be able to get it out of Production, particularly if you are still goign to place an order and tell them that you will be returning the unit otherwise ...

You -must- negotiate with Dell Sales. Generally price out what you want online and then call in and tell the rep that you can afford something like 10% off the price ...

Personally I got 15% off mine ... and I know people have done better then that

 

omg >< ok imma do it now thnx <3 <3 <3

uh so which one should i choose?

1.5GB GDDR5 NVIDIA® GeForce® GTX 460M [subtract $500.00]
Dual 1.5GB GDDR5 NVIDIA® GeForce® GTX 460M – NVIDIA® SLI® Enabled [subtract $300.00]
Alienware Recommended
Dual 2GB GDDR5 AMD Radeon HD 6990M AMD CrossFireX [Included in Price]
Dual 2GB GDDR5 NVIDIA® GeForce® GTX 580M – NVIDIA® SLI® Enabled [Add $700.00 or $21.00/month1]

 

I got a 25.54% discount through the EPP program that ends tomorrow. I ordered one on 7/20.

If you work or go to school in the US, your organization might be eligible for the discount.

Some detail of the EPP discount in this thread:

http://forum.notebookreview.com/alienware-m18x/597080-25-off-epp-ends-july-29th.html

 

at the very least, the 460m SLI ... but in all honesty the 6990 is where its at. YOu are better off staying with teh 2630 processor and 4GB of ram and upgrading the Graphics card to the 6990 ... you will get bettter gaming out of a 2630 4GB 6990 then you would out of a even a 2920xm with 460m and 8GB ram.

 

So i called and they talked to the supervisor and they still wouldnt cancel the production so i guess im stuck with that graphics card.......