Maybe Purolator is more reliable than FedEx? Who knows.
Where in Canada are you located? I'm still stuck on the "U.S.A. GROUND LINEHAUL" status.
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Ordered on 6/23 and had an original EDD of 7/20; however, my EDD just changed to 7/1 but its still in the "In Production" Phase. Not sure of what to make of this.
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I just love seeing posts from people who ordered 2 weeks after me getting updated delivery times before mine on 7/9.
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just call in.
original order date was 6/9. I got original edd as 7/11, then 7/9, then 7/2. I just called in today as my order was still in production and i was freaked out about not getting it soon as i'm leaving for a month on the 5th. Apparently dell shipped my laptop out yesterday. so i'm assuming it's the "shipped" in dells system where they gave the label out and it was probably picked up today. hoping for delivery tomorrow or thursday. -
What you guys think about creating a new thread where you lucky ones who already have received your r2's would post the model (detailed specs: processor, disk, memory, accesories you also ordered, etc.), total waiting time (start date should be the same date as shown on your order, and the end date should be the arrival in your home *or* the first delivery attempt), the delivery option you choosed and to where the notebook was shipped (state and city should be enough, and this can be optional for people who don't want to say where they live)?
Maybe we can figure out how Dell's EDD works... -
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I completely agree with your suggestion. I will do exactly that if I ever get my i7 m11x. -
hey guys, I ordered my fast track m11x on the 28th and it shipped out today. it pretty much had the specs i wanted except i was planning on saving some money with the 160gb hdd, i didnt want to wait 2 weeks for a new laptop so i decided to pay an extra $30 about to get the fast track system which had the 250gb hdd. it's coming on 7/1. cant wait
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When I first spoke to my rep about expediting my order over two weeks ago he was trying to convince me to replace my order with a fast track order. I turned him down. I wonder if my delay is caused by this. Is he being spiteful because he was not able to upsell me?
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I first customized a m11x last week that had the same specs as the fast track one except the case was Lunar Shadow and the HDD was the smaller 160gb one. The total was around $890. The building process and shipping was going to take 2 weeks and I needed a laptop asap. I decided to go with the Fast Track one and the total came out to be $920. Ordered on the 28th and getting it in 3 days on July 1 with Standard 5-7 day shipping. Not too bad
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Finally getting mines tomorrow, ordered on 6/11, EDD was 7/8/10, now 6/30/10, very excited and hope I get a model with no problems
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I'm starting to hate waiting for this laptop to come
I ordered mine on 06/11 with an EDD of 07/08, which soon changed to 07/09. As of right now, it's still "in production" with the same EDD. laaaaaame -
just get updated from dell.
order on 6/10 n will get on 7/2. hope its true because 7/3 I will go university. -
Side note: I was supposed to get next day delivery, says so on my dell order status page. But they shipped it regular Fedex ground...? Has this happened to anyone else, I am getting mines to tomorrow but would've gotten it on monday or tuesday. Just wondering. TIA -
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Is the EDD the day that you should expect it to be delivered too your home or the day it leaves dell?
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-I ordered mine on 6/14 with an EDD of 7/08.
-I check on it two days ago and it updated to 7/02.
-This evening I checked(6/29), it said it was shipped already.
Now, it gives you the tracking number at FedEx once the status is shipped, and the weird thing is, FedEx says the EDD is on 6/30, just one day after it said shipped, and it also said that FedEx was notified on 6/27.
This proves that your status updates via dell website is not updated correctly, and you can possibly get your r2 much earlier than it says. Hopefully the FedEx EDD is correct as I will get it once I sleep and wake up =), in like 5 hours. Though, safe to say it will arrive for sure by 7/02.
Regards and hopefully this may put some people who truly believe in their EDD at ease at a possibility of it coming much sooner! =)
~K -
my EDD is 7/1/10 but i haven't received tracking info or status updates yet. hopefully i will have it tomorrow then
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Ordered 6/14, original EDD 7/9, then 7/7. Called and bugged Dell twice about the EED and got it bumped to 6/30. Ended up shipping 6/28 and arrived 6/29 WOOOT!!
Hang in there guys, you'll get yers soon enough -
it just came and so did I!!!!!! proud owner of an alienware m11x core i7!
also on dells order page it says that mine is still in production
so there is hope for the rest of you! -
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order date was 6/14
original edd was 7/9
changed to 7/1 a few days ago
first impressions
VERY QUIET
the screen is also very reflective -
Any 1 ordered a m11x R2 from germany?
Please share me your time of delivery -
Ordered 6/15, order status has said "In Production" and EDD 7/8, until today when it updated to "Shipped" and EDD 7/1. Fedex also estimates 7/1 before 3:00 PM. Time to get excited!
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Another useless call to Dell. They failed to call me back last night with a status update as promised, so I called them. I got an American this time. I was given the same spiel that my EDD is 7/6/10, but it hasn't been shipped. The person yesterday said it had been delayed due to a backordered hard drive. The guy today said that my system has never been delayed.
OUND HEAD:. And according to him the system is saying that it's shipping on the 6th now. It took all my restraint to not cancel it.
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Just checked order status
Order Date: 6/19
Order Status (Updated) : Shipped
EDD (Updated): July 1st.
PS. I had signed up for the email notification of when it gets shipped, but have not received an email. Hoping it doesn't matter. -
Oh, yeah I forgot to mention that, I also didn't get the email yet even though I signed up to receive the notification. In other words, keep checking/refreshing your order status page impatiently because that's where you'll see it first
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Still waiting... Dell removed the shipping date altogether for me now. It just says "In Transit". -
I just called Dell. At first the lady seemed helpful enough, until she discovered that I had been previously helped by some other CSR and the supervisor. When she examined my order she said that it was delayed due to missing parts. I pressed her to find out exactly what parts, and she told me the "base of the computer," in other words the chassis. I told her that is preposterous because silver and black m11x's are being shipped every day and if that part was actually missing the entire production line would grind to a f***ing halt. She didn't have an answer to that, except that my order had been escalated in their communication with the manufacturer, and that my order would be manufactured on a priority basis once the part(s) came in. Over the course of our conversation she changed part to plural. Of course, to get me off the phone, she told me that I would get an update by tomorrow.
This article: Dell Knowingly Sold 11.8 Million Computers With a 97% Failure Rate
is no surprise. Its just sad that Dell is such a failure as a company. -
Order date June 8.
EDD July 8!
Actual delivery date June 16 -
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Delivered!
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Just got my m11x. I hope the wait was worth it. Just to re-iterate, I had ordered this following configuration from the Dell Canada website.
-R2 Stealth Black "Soft Touch"
-i7
-4GB RAM
-500GB 7200RPM HDD
-Standard Nameplate (Dell Canada does not offer customized nameplates)
Timeline:
2010/06/15: Ordered m11x (Given an EDD of July 12, 2010)
2010/06/26: Shipped from a Dell location in the US and heads to a Purolator location in Canada
2010/06/28: Dell "Order Status" page finally updates itself with a tracking number
2010/06/29: Arrives at a Purolator centre in Toronto. Shipped from there to the Montreal area.
2010/06/30: Delivered today. -
I went to fedex site, I did every thing you said. It weighs 10lbs and only thing it says is(something like), "Jun 28th information received". lol!!!!!!!!
Lets see my laptop coming in tmr. Ill be damned.
I had just gotten updated on my order status page, it said the m11x has been shipped today and will be here tmr. ( btw i have the 7 day delivery option) -
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Which is really ironic because I'm not even going to use that *%@$! drive, because my Momentus XT has been sitting here for 2 weeks waiting for its new home. -
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My Intel 80 GB X25M Mainstream SATA II Solid State is sitting in my room.
Not even going to use that damn drive. -
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I guess you can call it our misfortune but it still seems screwed up that we have to wait weeks longer than others because we chose the "wrong" harddrive
M11x Order Status Discussion Thread - Part 2
Discussion in 'Alienware M11x' started by BatBoy, Mar 27, 2010.