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    M11x Order Status Discussion Thread - Part 2

    Discussion in 'Alienware M11x' started by BatBoy, Mar 27, 2010.

  1. aray21

    aray21 Notebook Enthusiast

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    Mine is coming from Chicago to Kansas City. It was shipped yesterday and expected to deliver tomorrow... I am not sure if they all ship from there or what
     
  2. Noah14

    Noah14 Notebook Evangelist

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    Hey, you live Kansas City too?
    "High Five"
    ---
    I think they actually ship there computers from China.
    Cause while I hear that they have a factory down in Nashville, it wouldn't make any sense to first ship it all the way to Chicago, then to Kansas city.
     
  3. rgelera

    rgelera Notebook Enthusiast

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    I ordered mine on the 7th. Still "In Production" :(.
    How do I check a more detailed order status? I tried 1-800-283-2210 number and put my order number in but it says "received January 30th"...
    I also tried the 1-800-433-9014 number but it doesn't work.
     
  4. Noah14

    Noah14 Notebook Evangelist

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    Try calling again, only wait.
    After the automated voice, it will give the option to actually speak with a person.
     
  5. Bily42

    Bily42 Notebook Consultant

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    So total craziness with my order. Web site still says "In Production" and EDD 8/18/10 but when I called a rep (I use the 800-433-9014 number), the automated response says it shipped today Aug 13 ...BUT when I spoke to a rep, they said it has been delayed UNTIL EDD 8/27/10!! When I let out a howl at that, he went back and said the EDD is really 8/23/10!!
    Is this some kind of psychological mind games they play with you?
    I asked for faster shipping - I now have 7 day - but he said he could not do that because my laptop has completed production and is ready to ship. What??? None of this makes any sense.
    My husband says I need to chill out but this is driving me nuts. I want my M11x-R2!! :elvis:
     
  6. aray21

    aray21 Notebook Enthusiast

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    I have a similar story. Ordered mine on 7/31. First EDD was 8/16, then 8/18, then I got a call saying 8/23. I called today and he first said 8/18, then I pointed out that that was only 3 shipping days away and he then "double checked" and confirmed the 8/23 ship date. But at the time he told me this (this morning) my order had already been in FedEx hands as I found out when I checked the website and it gave me a tacking number. Now FedEx says tomorrow (8/14)!!!

    So I think the moral of my story is to not listen to Dell, and wait, lol
     
  7. Bily42

    Bily42 Notebook Consultant

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    Hey, aray21! Guess what? I just checked online and I have a "shipped" and FedEx tracking # too.
    If I hadn't read your post, I would not have checked the web site because I have vowed not to check it every half hour. LOL
     
  8. iDuggles

    iDuggles Notebook Enthusiast

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    So in theory mine should be shipping soon as well >.> right?
     
  9. aray21

    aray21 Notebook Enthusiast

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    Very nice!!! Congratulations! I was checking about every 10 minutes too, lol.

    Well.. they do ship them out in bundles right!?
     
  10. chang-er

    chang-er Notebook Consultant

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    Wow.. mine inexpectedly went to shipped.. from In Production this morning..

    I ordered Aug 5th with original EDD of 8/18 now because its with fedex it's probably gonna get here either monday or tuesday..
     
  11. iDuggles

    iDuggles Notebook Enthusiast

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    Ah! Still no shipping update for me. I'm jealous!
     
  12. xLucidx

    xLucidx Notebook Enthusiast

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    update on my order

    placed on 8/3/10
    EDD on 8/18/10

    order shipped on 8/13/10
    fedex delivery estimate 8/17/10


    i7
    4 gb
    320gb

    hopefully ill have er in my hands come tuesday :)


    edit: it seems dell holds our orders until its closer for time to ship them, i spoke with a rep and they were waiting for 3 days to actually ship it. it was done built and ready, but it wasnt close enough to the EDD
     
  13. pizzahutmaster

    pizzahutmaster Notebook Guru

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    LOL
    I forgot to put this up.
    I ordered my m11x r1 on
    8/3 and I got it 8/11
    Pretty fast shipping if you ask me.
     
  14. Annul

    Annul Notebook Guru

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    Yay!!

    Order date: 8/4/2010

    Hard Drive - 320GB SATAII 7,200RPM
    Memory - 4GB Dual Channel DDR3 at 800MHz
    Processor - Intel® Core™ i7 640UM (4M Cache, 1.2 GHZ with 2.266 GHz Max Turbo Frequency) - Overclockable
    Monitor - 11.6-inch WideHD 1366x768 (720p) WLED
    Color - Alienware M11x, Soft Touch Stealth Black
    Security Software - McAfee SecurityCenter, 15-Months
    Operating System - Genuine Windows® 7 Home Premium (64-bit)
    Wireless - Alienware M11x a/b/g/n 2x2 MIMO Wireless
    Warranty - 1 Year Basic Plan

    Estimated delivery date: 8/20/2010

    Estimated delivery date 2: 8/18/2010

    Delivery date: 8/13/2010 !!!

    :) :) :)


    So far, so good. The system runs like a dream. Honestly the best laptop I've used in a while. Pictures really don't do it justice.

    The screen shuts so that a piece of paper cannot be pulled out. There are no cracks in the hinges.

    The foam in the air port seems a bit uneven, but I'll manage.

    The lighting on the front grill has a two spots where the plastic isn't uniform color, but really minimal and only there if you look for it really.

    I like AlienFX, but I'm somewhat disappointed because I can't figure out how to set the color of the outside case alien head. Hoped that is fixed with an update.

    Did a complete backup with Acronis True Image. Came in just shy of 8.8 GB. My 60GB SSD is coming tomorrow (I didn't expect my M11x to come so early!)

    The facial login wasn't really something I cared for, but it was kinda cool. I still feel safer with a obscure password.

    The i7 runs faster than my desktop's (XPS 720) Core2Duo. Granted, the C2D has served me most faithfully for over 2 years. The desktops Mobo has become faulty twice now, so I'm really hoping Dell has stepped up quality control for their newer Mobo's.


    Okay, questionnaire time:

    Where does it display Nvidia driver version? (Assuming the Control panel

    Where does it display BIOS version? (I assume the BIOS, but hey, doesn't hurt to ask)


    Love it!
     
  15. Zum Zamim

    Zum Zamim Notebook Enthusiast

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    The alien head used the screen backlight which is white. So it cannot be changed.
     
  16. P3zc0r3

    P3zc0r3 Notebook Enthusiast

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    My R2 is at the Fedex place nearest to me now! But they won't deliver it until Monday. >.< Wonder if I can call Fedex in the morning and go pick it up. :radar:

    r2 i7/4GB ram/320GB HD/bt
     
  17. instantcold

    instantcold Notebook Consultant

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    wooo, It has been sent!! 3 more days baby
     
  18. rgelera

    rgelera Notebook Enthusiast

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    OMG MINE TOO
    "In Transit in U.S."
    was shipped yesterday!!!
     
  19. Harcor

    Harcor Newbie

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    Hi there,

    My m11xr2 is still in production.
    estimated day arrival: 24 of august
    Bought on 4 august.
    Allready 4 days in production!!!! Does it take so long for production?
    I can't wait anymore. Perhaps its taking so long because I bought it here in germany.

    Enjoy your babys guys.


    Greets from munich germany
     
  20. GaresTaylan

    GaresTaylan Notebook Consultant

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    My EDD was updated yesterday from 8/23 to 8/17! Dell gave me free 2nd day business, but it says its still in production. I hope the site is wrong because if it gets shipped on Monday I'm not sure how it will be here on Tues.
     
  21. Bily42

    Bily42 Notebook Consultant

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    Darn Fed Ex. My laptop is about 4 hours away in Atlanta, GA, but they say they won't deliver it until next Tuesday...urrghh. :mad:
    Not only that but their web site says it has "departed" the Atlanta (Ellenwood,GA) location. If the package has "departed" where is it going if not to my house??? :confused:
     
  22. x32825

    x32825 Notebook Enthusiast

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    The nearest fedex facility near you, then to your house.
     
  23. EvilTchnlgy

    EvilTchnlgy Notebook Guru

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    ordered 8/10 and my edd just changed to 8/18 from 8/25 :D
     
  24. GaresTaylan

    GaresTaylan Notebook Consultant

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    Gratz. Hope you get it on time. I hope mine makes it here. updated EDD is 8/17 but it hasn't even shipped yet :(
     
  25. zeobr

    zeobr Notebook Enthusiast

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    Order Date: 8/10/2010
    Delivery Date: 8/18/2010 (updated from 8/25/2010)
    hope i get it without hinge or other quality problems :(
     
  26. UnivHQ

    UnivHQ Notebook Guru

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    Don't worry my EDD was 8/13 and it shipped on 8/10 and it still got here the exact date.
     
  27. x32825

    x32825 Notebook Enthusiast

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    My status just changed to shipped, the funny thing is I found the fedex tracking number before dell gave it to me. Go to fedex and search for reference and enter your Order Number as a reference, since my EDD is on the 18th I figured it should already be on there and it was.
     
  28. GaresTaylan

    GaresTaylan Notebook Consultant

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    Very good idea. I just did this and found my order number. To much dismay however, Fed Ex confirms what I saw on Dell's website. The item hasnt been shipped and only lists an "Anticipated ship date Aug 13, 2010."

    Again, Ill remain optimistic but since I have 2nd day business and not overnight I hope it went out on Friday and not this coming Monday. Where do these ship from?
     
  29. x32825

    x32825 Notebook Enthusiast

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    I think if it is east coast US, they come from Memphis TN, and others I have no idea.
     
  30. Bily42

    Bily42 Notebook Consultant

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    Mine was shipped from Atlanta, GA, for some reason, but we are just a 2 and half hour drive from Atlanta.

    They have my laptop but won't deliver it until Tues....wah, wah....I guess because I chose 7 day shipping I must be punished. ;)
     
  31. x32825

    x32825 Notebook Enthusiast

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    Mine is also due this coming week, seeing as I am in Hickory NC I imagine it would come out of Memphis TN since it is a lot closer.
     
  32. iDuggles

    iDuggles Notebook Enthusiast

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    Mine should be here on Tuesday. I can't wait!
     
  33. EvilTchnlgy

    EvilTchnlgy Notebook Guru

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    Although my dell order page now shows my m11x being "shipped", when I go to my fedex tracking page it says:
    Anticipated ship date Aug 12, 2010


    with the only travel history being "Shipment information sent to FedEx" on the 12th D:

    I want it to be here now!
     
  34. iDuggles

    iDuggles Notebook Enthusiast

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    @EvilTchnlgy - That's where my status is as well. FedEx should pick up our orders on Monday hopefully which means I should be able to have it on Tuesday.
     
  35. P3zc0r3

    P3zc0r3 Notebook Enthusiast

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    Oh man, my r2 comes tomorrow!

    It's only 15 miles away from me at the FedEx place! I hope I don't have to wait all day! :eek2:
     
  36. Rassal

    Rassal Notebook Consultant

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    Got an email tonight saying that:

    Your order was shipped on 08/15/2010

    Can't wait to get it!!! Hope it takes a short amount of time...
     
  37. Harcor

    Harcor Newbie

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    This is getting sick fifth day on production. Are they building a jet to my laptop,thos is ridiculous. Im pi............
     
  38. capreppy

    capreppy Notebook Enthusiast

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    Mine just shipped. Unfortunately I am leaving tonight to SEA on biz. Mine will sit at my house till I can get to it on Friday morning.
     
  39. zeobr

    zeobr Notebook Enthusiast

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    Mine was shipped today \o/

    Order Date: 8/10/2010
    Order Status: Shipped
    Shipping Method: 7 Day Delivery
    Shipped Date: 8/16/2010
    Estimated Delivery Date: 8/18/2010(updated, was 8/25)
    Carrier: FEDEX GROUND
     
  40. erephus

    erephus Notebook Geek

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    Arrived at Schenker Terminal this morning. They hold it so they could make a phonecall to see if I was to be at home on Wednesday, instead of delivering according their estimation.

    I picked it up myself though. :)

    So, finally it's here :)
     
  41. P3zc0r3

    P3zc0r3 Notebook Enthusiast

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    Ordered my m11x r2 7/31 and received it today!!!!!!! This is my first post on MY m11x! Woot!
    :wub: :wub: :wub: :wub: :wub:
     
  42. EvilTchnlgy

    EvilTchnlgy Notebook Guru

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    My shipping info still says the same as yesterday :(
    On a brighter note I already received the 4 gb of corsair ram and the 500 gb momentus xt I ordered :)
    And just got shipping confirmation of my turtle beach headset and razer orochi. :)

    Atleast my edd is still the 18th.
     
  43. CaesarU

    CaesarU Newbie

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    Hello everyone,

    I ordered my M11x on August 01, the EDD was 16/08, then it changed to 23/08, the again to 17/08. On Saturday I received an email telling me that my order was shipped via FEDEX, with an EDD of 17/08, but when I track the package with the tracking number DELL provided me, in only shows "Aug 11, 2010 2:30 PM Shipment information sent to FedEx", it has been like that since Saturday. So, should I expect to get mine tomorrow?, I called FEDEX and they said that Dell hasn't sent the package yet.

    Anyone with the same situation? :confused: :confused: :confused:
     
  44. x32825

    x32825 Notebook Enthusiast

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    Mine is the same way but with 08/18 EDD.
     
  45. iDuggles

    iDuggles Notebook Enthusiast

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    @Caesar - I am in the exact situation and Dell hasn't given me any real information other than Dell needs to pick it up, and Dell says that fedex needs to come pick it up. I feel like a child in the middle of some Terrible divorce @_@
     
  46. GaresTaylan

    GaresTaylan Notebook Consultant

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    Same here. Fed Ex still says anticipated ship date of 08/13. Dell says it was shipped today and finally sent me the tracking number today. My EDD is 08/17 and I don't really see that happening. Sounds like Dell dropped the ball on getting it sent out on Friday.
     
  47. iDuggles

    iDuggles Notebook Enthusiast

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    @gares- that is exactly what it sounds like to me. Looks like a couple of us are on the same boat.
     
  48. EvilTchnlgy

    EvilTchnlgy Notebook Guru

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    All shipment travel activity is displayed in local time for the location
    Date/Time Activity Location Details Aug 16, 2010 3:26 PM
    Arrived at FedEx location
    ELLENWOOD, GA Aug 16, 2010 Picked up ELLENWOOD, GA
    Aug 12, 2010 2:40 PMShipment information sent to FedEx
     
  49. x32825

    x32825 Notebook Enthusiast

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    Status on Fedex just changed to in transit, coming from Ellenwood, GA with EDD of 08/18 :D
     
  50. rgelera

    rgelera Notebook Enthusiast

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    ZZZ nothing new...
    2010/08/13 17:47 In Transit in U.S.
     
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