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    AW/DELL Ordering Advice - How to save $$$

    Discussion in 'Alienware' started by DR650SE, Feb 4, 2010.

  1. BatBoy

    BatBoy Notebook Nobel Laureate

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    Of course sales can work on the price with you. Will you see a major discount on a new system? Probably not. No reason not to haggle of course. Call them and talk with your MPP rep via your employer. Doesn't hurt to call.
     
  2. Voodooi

    Voodooi AFK for a while...

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    I can give you my rep (he maxes out all potential discounts on the given day), but you need 10 posts in order to receive/send a PM.

    (US Rep; works for Canadians that can pick it up across the border at either a family, friends, or mail holding facility that charges dirt cheap to hold your package)
     
  3. wayne0

    wayne0 Notebook Guru

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    will he ship to Canada?
     
  4. corthor

    corthor Notebook Enthusiast

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    do anyone knows if it will work with apple?
     
  5. DashTrash97267

    DashTrash97267 Notebook Enthusiast

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    Once I get enough posts, I'll take you up on that. I'd love to talk to a rep, but I'll wait until I can get a referral from this website.
     
  6. NuckChorris

    NuckChorris Notebook Consultant

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    Probably not, but why not call them and check for youself? All it takes is a simple phone call.
     
  7. Voodooi

    Voodooi AFK for a while...

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    I'm getting it shipped to the US and picking it up since I live near the border.

    Rep saved me almost 400$, however one of the discounts expired a few days ago. You can see what other discounts are available at the time of the call if you're willing to do a little traveling ;)
     
  8. Stelio

    Stelio Notebook Evangelist

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    Hey guys there was a price drop on Friday maybe Saturday on the Canadian Dell website. m17x r3 was 1599.99 and now it is listed at 1499.99. I ordered on Friday when the price was still1599.99. With upgrades I got to about 2100$ after discount and tax. So I'm here to ask you guys for advice!
    Should I ask my dell rep to drop the price? or something else? Maybe ask for a free mouse?
    Any options available that do not need me to cancel and make a new order?
     
  9. Wired360

    Wired360 Notebook Consultant

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    Hey Maynard, I'm looking at the m18x so if at all possible when your rep is available, please let me know. He seems to be nice and I don't mind waiting for a while either.
     
  10. NAS Ghost

    NAS Ghost Notebook Deity

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    I tried to get the EPP rep to allow me to use my DPA with the AAFES discount but apparently his manager wasnt having it. Ill try again in the morning to see if I can get better results.
     
  11. Voodooi

    Voodooi AFK for a while...

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    If you have the funds to cover a second order while the first gets refunded (up to 15 business days), then I would cancel and make a new order.

    If you can't afford your CC to be charged a second time while waiting for the refund, I would ask for either a 113$ Dell Gift Card or the 99.99$ M17X Orion Bag, since they technically owe you 100$ + 13% HST :)

    I'm very happy they dropped the price. Now all AW laptops are matched with the US (except for the 599$ R1) and upgrades are even cheaper on our end now too (M14X screen and HD is -25$ less for example), but US still gets far superior discounts (military/farmers/education) in the end, so they win :p
     
  12. Sir_Gawain

    Sir_Gawain Notebook Consultant

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    I have a great rep who helped me out with my Aurora R3. I was able to bring my config from $3047 (w/o tax) to $2522 (w/o tax) ($525 SAVINGS!). Really wasnt hard either. Just played the "debating between alienware vs." card and said I really want to stick with alienware but I can save "X" $'s for a better config by switching to "X" company. If anyone is interested in his contact info feel free to send me a PM as im sure most the others are inundated with requests.

    Quantity Item Number Description Unit Price
    1 225-0098 Alienware Aurora-R3 $2522.00
    1 317-6023 Intel Core i7-2600K (8MB Cache) Overclocked Turbo Boost to 4.1GHz
    1 317-5735 4GB Dual Channel DDR3 at 1333MHz
    1 330-6078 Alienware TactX Keyboard, US
    1 320-8263 24.0" Dell U2410 UltraSharp Full HD Monitor, 24.0" viewable image size
    1 320-2485 Single Nvidia GTX 590
    1 342-1952 2TB ( 2x 1TB) SATA II (3Gb/s) 7,200RPM (2 x 32MB Cache)
    1 318-0249 Matte Stealth Black Alienware Aurora w/ 875W Multi-GPU Approved PSU
    1 341-0492 Alienware 19-in-1 Media Card Reader
    1 420-6436 PC-Restore, Dim/Insp
    1 420-9691 DataSafe Local BackUp
    1 421-2064 Genuine Windows 7 Home Premium, 64bit, English
    1 331-0885 Dell Resource DVD with Application Backup
    1 331-1015 Accessory Kit, Aurora 3, Eng
    1 430-3915 802.11n Wi-Fi and Bluetooth 2.1 EDR USB Combo Adapter
    1 313-8750 AlienFX Color, Quasar Blue
    1 410-1867 ADOBE READER 9.0 MULTI- LANGUAGE
    1 318-0242 Single Drive: Dual Layer Blu-ray Reader (BD-ROM, DVD+/-RW, CD-RW)
    1 421-0975 NERO 9, ANW
    1 421-4365 Power DVD 9.6, 3D
    1 313-9776 Integrated 7.1 Channel Audio
    1 330-6348 Automatic Updates: On
    1 421-1424 Alienhead 3D
    1 938-3980 Dell Hardware Limited Warranty, Initial Year
    1 938-4000 Dell Limited Hardware Warranty Plus In-Home Service After Remote Diagnosis, Initial Year
    1 950-3337 1 Year Limited Warranty
    1 950-9797 No Warranty, Year 2 and 3
    1 906-5260 Warranty Support, Initial Year
    1 421-1724 Soft Contracts Dell In-Home Hardware Agreement for Alienware
    1 330-0172 S and P Drop-in-Box Marcom forDHS Desktops
    1 317-3898 Alienware High-Performance Liquid Cooling $0.00
    1 421-1433 Alienhead 3D $0.00
    1 421-1443 Steam and Portal Factory Installed $0.00
    1 461-2679 Special Offer - $200 off $0.00

    Sign up to receive an email when your order ships.
    View My Orders

    Sub-Total : $2522.00
    Shipping : $0.00
    Tax : $157.63
    Order Total : $2679.63
     
  13. Cheeter

    Cheeter Newbie

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    I'm looking for a Rep to work with on my M17x purchase. I also have an EPP discount available to me. I'm in no huge rush to order so timeline is not important to me.
     
  14. revdiesel

    revdiesel Notebook Evangelist

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    It looks like you paid $500 more for an Alienware case than building one lol

     
  15. Sir_Gawain

    Sir_Gawain Notebook Consultant

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    Building a computer is of no interest to me at this time, but It may be a year or two down the road. Also keep in mind the Monitor I upgraded to. Take that out of the equation and I feel the R3 is a super competitive value, in fact I honestly dont think you could put those specs in a home built setup for $500 less....you could probably get more bang for the buck in terms of cooling equipment and some other aspects, but thats about it.

    PS; thanks for you input but I was more or less sharing my experience saving by contacting a sales rep....no need to troll
     
  16. sunc92

    sunc92 Notebook Enthusiast

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    I'm in the process of buying a m14x and I'll have my quote soon. I'll see what discounts I can get and will let you guys know.
     
  17. Puddinglord3

    Puddinglord3 Newbie

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    Hey Voodo could you send me that reps info? I am looking for a new laptop and thought Alienware would be a nice choice. Thanks in advance!
     
  18. anhkhoa_vn

    anhkhoa_vn Newbie

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    Hi Voodo, could you send me your Rep info ? I am looking to buy a M14x. I tried to chat with a few rep but no luck. Thanks.
     
  19. Charismaztex

    Charismaztex Notebook Consultant

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    If you didn't make a call and used the text chat, then they can't discount you anything. A couple of members tried with no luck. Just make sure you call.
     
  20. anhkhoa_vn

    anhkhoa_vn Newbie

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    I see. Thanks Charismaztex. I will try that out.
     
  21. sunc92

    sunc92 Notebook Enthusiast

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    Hmm. SO far my Dell Representative has only offered me my EPP 8% and free shipping. This is a little surprising because I know they can give more discounts (theres a $50 off coupon online). I was too late to get the Farmers insurance too. But I'll see how my rep replys.

    $1274
    discounted to
    $1,192.75

    imo not much of a discount.. yet
     
  22. Voodooi

    Voodooi AFK for a while...

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    Woah, I received so many PM's for my rep LOL!

    Replied to them all ;)

    And yea, the Farmer's discount is dead, however some members are receiving alternate deals, such as free printers/scanners, etc. as well as smaller discounts, which is still good, since you can ebay/craigslist the printers/scanners for $.
     
  23. 3demons

    3demons Battlefield 3 Ace

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    has anyone bought a M18x through AAFES, if so, how much was it?
     
  24. DR650SE

    DR650SE The Whiskey Barracuda

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    Yu just need to register like most other sites. May take a few days as they verify that you are eligible.


    The Exchange
     
  25. sunc92

    sunc92 Notebook Enthusiast

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    Hmm my rep won't budget. He's only offering me 8% epp and thats it.. :(
     
  26. hizzaah

    hizzaah Notebook Virtuoso

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    keep the quote number, and move on.. i'm sure there's some other rep that will beat this first guys amount..

    plus, this is a just released machine. might take a few weeks before the reps will budget any significant amount
     
  27. sunc92

    sunc92 Notebook Enthusiast

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    Maybe he got the gist that I had moved on to other representatives (the ones I called on the phone are a hit or miss). I mentioned how some customers recieve deals such as free upgrades or hardware to this one girl and she says "FREE PRINTERS? WE DON'T JUST THROW OUT STUFF YALL"... -_-

    But now the original rep is going to look into additional deals! yay!
     
  28. anhkhoa_vn

    anhkhoa_vn Newbie

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    Mine too. She only gave me 50$ off and another 50$ off after I get the system and call back to her !!
     
  29. Rageous403

    Rageous403 Newbie

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    hi all,

    new to the site.im jumping in here and i was wondering who are the ones to ask for the biggest rep discounts?if someone could pm me some info that would be great.
     
  30. hizzaah

    hizzaah Notebook Virtuoso

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    you dont have enough posts for pm'ing. need at least 5 posts.

    it seems some people with the better reps are becoming hesitant to hand out their contact info, since some new users get on here, get contact info, and torture the poor reps :/
     
  31. NuckChorris

    NuckChorris Notebook Consultant

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    Yep. When I was ordering my system with Maynards rep, the agent even told me about those other guys that tried to haggle him and cursed at him for more discounts. I really felt bad for the guy. The kind of people out there these days.......
     
  32. Voodooi

    Voodooi AFK for a while...

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    Yup. Those few idiots ruin it for the rest. It's just hard to screen someone on the forums, unfortunately.

    I spoke to my rep and the same thing happened. One of the posters on here even put words in my mouth and demanded a 30% discount claiming that I said it could be done to my rep.

    Meanwhile I gave no one specific numbers, percentages or any figures of the sort other than saying "he will try to get you the best available rate at the time of the call and potential free accessories if the best rate isn't available", which is all an "if" ...no concrete prices!
     
  33. DildaMan

    DildaMan Newbie

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    Hi,

    Could someone PM their Dell Rep's contact information? I am in the market for a M14x to replace my M11x. I promise not to be rude to their representative. I'm just looking for a better deal than the random reps have been giving me. [ $50 off and free shipping ].

    Thank you.
     
  34. TechFanboy

    TechFanboy Notebook Guru

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    For the umpteenth time i've seen it written in this thread, you need 10 posts to PM/be PMed :p
     
  35. DildaMan

    DildaMan Newbie

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    Sorry about that. I'll go look for some threads to post on.
     
  36. autofans

    autofans Notebook Enthusiast

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    Hi Gamers,

    My xps m14 is dying on me and I am in the market for a m17x R3 or m18X.
    I need help finding a good discounts. Can anyone please help me out? Also I live in the US.

    Thanks,
    newbie gamer
     
  37. TechFanboy

    TechFanboy Notebook Guru

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    Ok, I'm really not an expert but...
    Find the laptop you want, spec it up online and save the details of the exact laptop you want....
    Phone a dell sales representative and give him/her the details of the laptop you want. They'll give you a quote and explain that your budget isn't high enough/you have seen other makes for cheaper/some other way to get price down.
    I believe many of the members on here have good sales rep contacts that they'd be happy to PM you with, if they haven't already. They'll usually throw in free shipping/NBD if you plead, at least that's the impression I've gotten from this thread...
    I'm in the same situation as yourself, although as I live in the UK, alienware is a lot more expensive :(

    Hope I've been more than a help than hindrance.

    Joe.
     
  38. Benchmade 42

    Benchmade 42 Titanium

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    Be polite and humble. and 2 words "Kiss Azz " is the key ;)
     
  39. sunc92

    sunc92 Notebook Enthusiast

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    Okay so I ordered my Alienware m14x today with a very good rep and this was the best he could offer me. There just aren't any deals going on right now.
    225-0790 1 Alienware M14X - Stealth Black with Soft Touch Finish
    317-6678 1 Intel Core i7 2630QM 2.0GHz (2.9GHz Turbo Mode, 6M cache)
    317-6669 1 4GB Dual Channel DDR3 at 1600MHz
    331-2069 1 Alienware M14X 150W A/C Adapter
    320-2228 1 14.0 High Def+ (900p/1600x900) with WLED backlight
    318-0644 1 1.5GB DDR3 NVIDIA GeForce GT 555M using NVIDIA Optimus technology
    342-2567 1 500GB 7200RPM SATA 3GB/s
    330-6106 1 Personalized Nameplate Trigger
    331-2070 1 Custom Nameplate
    313-8791 1 AlienFX Color, Mars Red
    421-4816 1 Alienware Command Center Software, M14X
    421-1400 1 Genuine Windows 7 Home Premium, 64bit, English
    420-9691 1 DataSafe Local BackUp
    420-9956 1 Vista PC Restore
    318-0641 1 Hinge Up WLAN - BLACK
    410-0548 1 Adobe Acrobat Reader
    421-1305 1 Roxio Creator Starter
    318-1166 1 Slot-Load Dual Layer DVD Burner, DVD+-RW, CD-RW
    421-4818 1 Internal High-Definition 5.1 Surround Sound Audio
    430-4098 1 Intel Wireless-N WiFi Link 1000 a/g/n 1x2
    330-6350 1 Automatic Updates: Critical Updates Only
    951-9680 1 Dell Hardware Warranty Plus On-Site Service, Initial Year
    951-9700 1 Third Party At Home Service, 24x7 Technical Support, Initial Year
    950-3337 1 1 Year Limited Warranty
    950-9797 1 No Warranty, Year 2 and 3
    421-1721 1 Soft Contracts Service Hardware Agreement for Alienware
    994-3730 1 Warranty Support, Initial Year
    469-0500 1 No Wireless HD Selected
    469-0503 1 No Mobile Broadband Selected
    421-1360 1 Steam and Portal Factory Installed
    330-5090 1 Thank You for Purchasing AlienWare
    463-0742 1 Special Pricing Applied

    Subtotal: $1,176.75
    Shipping and Handling: $0.00
    Sales Tax: $97.09
    Total: $1,273.84

    Originally about $1400.
    I guess I got an alright deal for no coupons or anything. My rep offered discounts on printers and warranty but, I would still have to pay more money so I didn't get any of those. Basically this is how the discounting works according to the rep. The more you spend, the more discount you get.
    He just gives you as much discounts he can until he reaches the lowest profit margin he's allowed to sell the product for. So in my case, I tried to buy a vanilla m14x so there wasn't much profit margin to work with, but if any of you guys are going to spend 1500 + you should get a good chunk discounted regardless of whether you have coupons or not. (If your rep is nice. A lot of them won't give you much) Common sense I guess

    OH yea, if anybody needs a nice rep and are serious, pm me
     
  40. Jeanlou

    Jeanlou Newbie

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    Hello everyone,

    I wondered how much of thoses tips apply to Canada.

    I've been calling for 2 days, and I can't seem to get a good rep. If I ask for a us or canadian rep (not even sure if that exist...) they say that they can't do that, and if I push a bit more they say ok, but still transfer me to offshores rep...

    I'm a bit sick of India at the moment :D

    PS: Sorry for my bad english
     
  41. Hideto

    Hideto Notebook Guru

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    Any advice on how to cut $$ for M17x r3? The taxes are killing me! What if i am calling from another country? I am in asia now but shipping to US. Can i still call a US rep?
     
  42. Hideto

    Hideto Notebook Guru

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    Voodooi, can you send me your rep details? I am not sure why i can't PM u but i have more than 10 posts.

    Can i call for free if i am not in US / Canada?
     
  43. Aspiring Monkey

    Aspiring Monkey Notebook Enthusiast

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    I just called Alienware and talked to a rep. Tried to get a discount on the m11x r3 but the lowest she would budge to was $50 off of a $1279.99 system. 4% off, sad =(
     
  44. zergslayer69

    zergslayer69 Liquid Hz

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    If you really want to save money you will have to wait for some kind of promotion otherwise they won't cut you much discount. Or be very good at haggling.
     
  45. ratmyr

    ratmyr Notebook Enthusiast

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    Yeah - the other day I tried chatting twice with two reps for a m14x quote. Both of which only stated that I can used my 2% (or so) EPP or the $50 off with the one coupon. I thanked them and told them I will keep looking. :(

    Hoping to find the right rep that will get me a decent deal on a system with 3 year warranty for a very decent price. Will keep trying.
     
  46. dantheman1291

    dantheman1291 Notebook Enthusiast

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    Talked to numerous reps and so far only got $50 off..haven't hit a decent one in the bunch.
     
  47. Comrade Ynot

    Comrade Ynot Notebook Consultant

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    You got a deal my friend, I spent quite a bit, but my rep stonewalled me on the price. I talked to a few of them, and they all gave me excuses or the silent treatment as to why they couldnt discount it.

    The product is too new to get any discounts was the most common one I heard, that and just silence when I ask is there any way to get the price lower to meet the constraints of my budget.

    I actually had reps want to remove items from the machine or make the extended warranty only one year instead of two or three.

    I just think many reps are holding back discounts in favor of larger commissions. If they dont cut any off, the bigger their check will be.
     
  48. quicksilv3r

    quicksilv3r Notebook Enthusiast

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    No haters plz, ithink i should got better cpu
    ordered may2nd, thank you AAFES.com

    System Color;Stealth Black with Soft Touch Finish
    Processor: Intel® Core™ i7 2630QM 2.0GHz (2.9GHz w/Turbo Boost, 6MB Cache)
    Memory: 8GB Dual Channel DDR3 at 1600MHz
    A/C Adapter: Alienware M14X 150W A/C Adapter
    Display Panel: 14.0" High Def (720p/1366x768) with WLED backlight
    Video Card: 3.0GB DDR3 NVIDIA® GeForce® GT 555M using NVIDIA Optimus™ technology
    Hard Drive: 500GB 7200RPM SATA 3Gb/s
    AlienFX: Terra Green
    Operating System: Genuine Windows® 7 Home Premium, 64bit, English
    Hinge Up: Hinge Up WLAN -BLACK
    Adobe Reader Acrobat SW: Adobe Acrobat X Reader
    Optical Drive: 8x SuperMulti DVD±R/RW Slot Load Optical Drive
    Audio: Internal High-Definition 5.1 Surround Sound Audio
    Wireless: Intel® Wireless-N WiFi Link 1000 a/g/n 1x2
    Automatic Updates: Automatic Updates: On
    Security Software: McAfee® Security Center – 30-Day Trial
    Hardware Support Services: 1 Year Basic Plan
    OS Customization: Alienhead 3D
    WirelessHD: None
    Bluetooth: Internal Bluetooth 3.0
    Standard Nameplate Trigger: Standard Nameplate

    --------------------------------------------------------------------------------
    Shipping and Handling: $0.00
    Sales Tax: $0.00
    Total: $1,184.82
     
  49. Hideto

    Hideto Notebook Guru

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    hey all, i see the 8% EPP that you guys are talking about. You have to have a friend working in dell or something right? Any details on how to get the EPP? Please advise!
     
  50. quicksilv3r

    quicksilv3r Notebook Enthusiast

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    Join United States Armed Forces
     
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