Alienware M15x Uk Orders

we all receive that after few phonecalls, only thing the survey is bugged, can't fill it out .

 

it let me send it but its not totally fair as most are yes or no answers. its a pitty there is not a box for any other comments. actually it would have to be a verry BIG box.

 

right, now we are playing the waiting game we can chill a little.
im not a gamer but now im getting a gamer pc i suppose id better start.
can anyone suggest any good games that dont take up much brain power to start with so i can have a play. i hear everyone on the usa thread talking about crysis, so whats this all about then. im into space shoot em ups and stuff like that. the nearest ive got to gaming is on my nintendo gameboy about 10 years ago and also some classic arcade games from the 80s including galaxian, pheonix and 1942. ive been given a copy of bmw M3 challenge (any ideas if its any good).
also need a decent mouse instead of the pants microsoft one im using now
(i hear razorback are good) and finally a half decent controller.
so any recommendations from you the experts.
cheers
jim

 

Depends man.. I don't know if we have to start a separate thread for me to answer your question. I would really recommend you play Half Life 2, Bioshock, Battlefeild 2142 (multiplayer), GTA:San Andreas, if you like first person shooter (FPS) games. I am not really into strategy games, but I am sure someone else out here can help answer that question for you. I know there are some good space sims and RTS games out there as well that you might like.

 

cheers Dead0rAlive
thanks for the advice. ill look out for some of them titles.
ill start a new thread when it get nearer the delivery date.
jim

 

Hey guys, I am also in Phase 5 since Wed morning/Tuesday night. I also have a 2.5 Ghz Penryn as part of my order so maybe ionaro's theory fits. Everything else is standard except for the 2 year warranty (NOT taking chances). I ordered on the 11th of Feb. I havent spoken to a customer rep today but I received the email about the chassis.
I suppose they might be gathering screws and internal cables in a little pile in the assembly room, maybe thats why we are in Phase 5 !!

@ bgtman : You are either extemely lucky or cursed... Anyways good luck!

@ MrDJ : Maybe you could try NFS Pro Street or something, its a good game although I prefer the Underground series. Try out some multiplayer and Orange Box. Does anyone else play BF2142 ?

 

Maybe it's a mistake and I'm actually in Phase 5. We'll see next week.

 

@MrDJ

For a mouse i would actually go with either death adder or logitech g9. i assume you use your mouse in your right hand since both those mouses are made for the right hand. I have both of these mouse and i really enjoy using them. i never want to go back to worse mouse now

For a controller i would go with either a xbox 360 controller or use a saitek controller. i perfer the saitek controller for pcing gaming tho. i have a saitek thats a couple of years old and it still works great.

For games i would recommend you pick up the orange box first. 5 games for only 50 bucks. and they are all good...especially team fortress 2. With crysis the only think i see thats good about that game is the graphics.

 

thanks for the great advice guys. ill look out for the above titles and controllers.

 

I sent this:

And got his response:

Which is basically utter rubbish to shut me up. So if you're fed up of staring at a 4, but want to make no impact whatsoever on the time of your delivery, do what I did hehe.

 

have you moved to phase 5 now EeekiE?

 

I basically did the same yesterday on the phone and got put in phase 3 lol. They still did not answer my long and bitter complain email though .

 

@MrDJ
offtopic...

I see you have been out of the gaming buisness for while

If you wan`t to use a little bit more your brains than your mouse-skills and reflexes I`d recommend Turn-Based-Strategy, or Strategy games in general.

Those games require a lot of planning and logical thinking.
Some good ones:

-Civilisation 4 and Addons
-Total War 2
-Galactic Civilisations 2 and Addon
-Heroes of Might and Magic 5 and Addons

There are much more games. I left out the hardcore strategy games.The ones mentioned above are easily accessible and can be cranked up in difficulty if you get used to them. They all have a lot of replayability. I`d recommend to google them and get some infos, then decide which suits your taste. Each and everyone of those games can be played like 200 hours+ if you wish. They are great fun!

Paendrag

 

BFF Forever, google it , its a freebie download you get to build ships with guns on them its all a bit advanced asteroidsy

there is a space game mod for half life 2, can't remember the name at 3 am but hey airport run time

Just in case you like driving games too, FLATOUT2 for pure fun plus online thrills cheap at $10 from Steam
WTCC for ridiculous simulation + online

 

So how is everyone phasing this morning? Me, after the huge scandal I gave them yesterday on the phone I woke up being in phase 7 (I was phase 3 yesterday). Hope this doesn't mean they made it out of folded paper lol.

 

I hate you! Still in phase 5!

 

Yea I told them to take your chasis .

 

It's getting really close, if it doesn't arrive next week then i'm on holiday and i won't be around to pick it up for a week... hope they don't send it back to Alienware if that happens!

 

I had the same problem with dell a while back, they were 1 week late on delivery and i left on vacation. What I did was to call dell and tell them the situation, then they notify dhl and they kept the laptop for a week free of charge and when I came back i just passed by and picked it up.

 

Nice! If my laptop doesn't arrive by friday I'll give them a call.

 

I hate you too, joaniro (^_^)
I still in phase 4. May be i need some advices from you.

 

Great news !!!!!! Just off the phone to anice guy at AW, he is saying all im waiting for is my CPU. they are coming in at Midday today weeeeeeeeee
And my smartbay is already in my inventory
Also he stated that m15x started shipping 2 days ago

 

jcharnley, what is your phase now?
I really want to know that because i exactly have the same spec like you.
I still in phase 4.

 

phase 4 mate. but i thilnk we will move to phase 5 this afternoon or monday, as the CPU's are coming in today

my msn
[email protected]

 

Thanks jcharnley
I hope so (^_^)

 

Excited now, wonder what game im going to play first

 

Off Topic the worst they could do is put me back to phase 3

i did start a new thread in the game section just in case.
for the amount of games people have reccomended i think ill have to sell my m15x to afford to buy them all

both your posts gave me a good idea where to start though, cheers.

*** still at defcom 5 ***

 

I got an email from AW this morning telling me mine was shipping today (so confriming my update to Phase 9 yesterday). They said they'd send me my shipping number before 4pm this afternoon. So, looks like it's for real.

 

Phase 5: (Production Phase 1 - Assembly)
Your system is being hand-built by an Alienware Assembly Snail. Alienware takes great pride in slowing annoying the person who bought the system by building our systems as slowly as possible, as our motto reflects, "build it as if it were a radioactive nuclear bomb that will explode if anything nearby moves at more that 1 cm per hour." The assembly stage can take a stupid amount of time, as all the components and cabling in the system is carefully fashoined out of the rarest materials on earth for greater build time. Every Assembly Technician has been hobbled and blinded to Alienware standards. We pride ourselves on giving you a high performance computer system sometime during the next ice age!

 

Sounds about right hehe

 

i bet youve got a big grin on your face now.
nice one btgman

very good LaptopLu
thats you moving back to defcom 3 then

 

I'm going to kill myself... Couldn't resist to call them today, and they said that all parts will be in next week, but there are many systems that have to be build blabla and so I should enter phase 5 in about 7 or 8 April. So all of you that placed orders first, be happy

EDIT: also she said that once I hit Phase 5 it should be produced fast as notebooks don't take long to be built.

 

omg... just checked my order status...

Phase 9: (Order Shipped)
Congratulations, the order has been shipped. We only hope you enjoy it as much as we enjoyed building it for you.

YES!!!!

I just hope that this thing gets here safe... and without any quality problems... claiming warranty will be a big problem for me all the way here in Australia..

 

choey when did you order, and what CPU u getting ?

Jason

 

I ordered early March. I'm getting T9300 and 8800M GTX. No other accessories.

 

Good Gratz to everyone that will get theres soon, now roll on monday for me

 

I just got an email from AW with my DHL tracking number. So I guess it should arrive next week some time. I'll keep you posted.

 

go btg go!

 

Ok, now I'm very pissed off.I'm still in phase 1,do you now why?Beacuse I can not buy this laptop on line.In bank they told me that AW must sent "A Printed Bank Giro Credit".I have to wait now over one week for letter from AW.How did you guys pay for m15x?
Please help me

 

Check your emails, especially your spam folder, for an email from Alienware telling you what you need to do. That's what happened to me.

 

or select the wire transfer and go to the bank and make the transfer .

 

I want to do that but in bank they told me that I need this Printed Bank Giro Credit from AW if I wont to do wire transfer

P.s. How You guys did pay?Can You told me in witch bank and what kind of bank you kept yours card?

 

The best bet is to pay by credit car ove rthe phone, then. If you don;t have one can you borrow one from one of your family? Credit theier card with the money from your bank, then pay over the phone.

 

I think you need to call AW and they will tell you an account and a code and you just tell your bank to put money there.

 

I think that there is something wrong witk this fuc..... bank.
I'll try to do another older from AW.
Do You know how to cancel the order?

 

Do the order over the phone if you're having trouble and you won't use the credit card.

 

What bank are u with.

Im with HSBC, just tell them u want to do a UK wiretransfer, And give them the account details that u get in the email.
Remember to put yr Ordernumber on the wire transfer

 

I'm in the Barclays Bank,and when I ask about that wire transfer they said that I can not do that in any bank in UK without this Giro card something,witch is stupid because I spoke with AW about all this stuff and they told that they don't know nothing about this Giro Card.So I'll go to HSBC and ask they but I have to wait untill monday now
This is e-mail from AW:

Name of account holder:
Alienware Ltd.

Address of account holder:
Unit 1 Blyry Court
Blyry Industrial Estate
Athlone
Co. Westmeath
Ireland

SWIFT Address: AIBKGB2L
IBAN: AIBKGB23929002591181

SORT CODE: 23-92-90
ACCOUNT NUMBER: 02591181

Bank Address
Allied Irish bank
Uxbridge
51 Belmont Road
Uxbridge
UB8 1RZ

What I should use to wire transfer?

 

I was really considering buying the M15x... Luckily I had a quick chat online with a sales representative. Honestly, are these people as stupid as they seem?

Here is the very fruitful conversation:

"Assistant.: Hi, my name is xxxxxxx.. How may I help you?
milcs: Hi xxxxxx, I'm interested on the M15x and I'm considering buying it!
milcs: I have one problem though... I've been reading a lot about the laptop, and it came to my attention that lots of users are reporting several problems.
Assistant: What problems
Assistant: ?
milcs: In the list of problems, the worst ones are the overheating of the GPU and downcloacking, the wobble of the LCD and some cracks that appear on the plastic casing with use
milcs: I'm still tempted to buy the laptop but I want to be sure that, if these problems exist, I will be able to send it back without having to pay any fees (on the 30 days after purchase)
Assistant: Should something like that happen then you may want to call in however I have not heard of some of those issues occurring with the laptop
milcs: well... I can guarantee you the laptop has several issues and if you don't know about it, then it's very weird as on the Notebookreview forum
milcs: there's alienware representatives
milcs: that admited these problems and tried to solve it (for instance, the new bios released v30, is an atempt to solve the GPU downcloacking due to overheating)
milcs: anyway
milcs: the question is
milcs: if the laptop does have these problems
milcs: will i be able to get a full refund for it?
milcs: (if I send it back on the 30 days after purchase?)
Assistant: You would need to call in regarding that matter. Should to return the system you would need to send it in within the 30 days and there would be a 15%restocking fee
milcs: 15% restocking fee for a defective laptop?
Assistant: You would need to call in regarding that matter
milcs: Ok xxxxxxxxxxxxxxx... Thanks! You just convinced me not to buy the laptop... Paying £1700 pounds for a laptop, risking that it doesn't work and then sending it back and having to pay £255 for "restocking" it's quite a joke!
Assistant: Is there anything else that I may help you with?
milcs: More, I'm sure that in Europe this re-stocking fee is ilegal!
milcs: anyway
milcs: no, that's all! Thanks for your help
Assistant: Thank you for considering Alienware, have a great day!"

 

These are the termis and conditions on AW europe

5) Your Right to Return and Returns Policy
Products purchased from the website may be returned within fourteen (14) calendar days, for a refund of the original purchase price, less original freight cost if you are not satisfied or the Product is not of merchantable quality, following the date you receive the Products, subject to compliance with the following:
you must receive an RMA # that can be obtained by calling or faxing our customer service department on the contact number on our “Contact Us” screen. You must provide your Customer ID, invoice number, item description, and serial number with the returned Products;
you must return the Product to the address given to you by the agent that issued the RMA#. The returned Product should be in “as new condition,” in its original packaging and containing all manuals, parts, documents, warranty cards and all accessories originally shipped;
prior to any reimbursement of the Product price you must prepay the Product carriage/delivery charges and assume all risk of loss and damage to Products while in transit to us.
freight costs incurred by you for shipping the system to you originally will not be reimbursed.