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    Alienware Sales Assistance (Live) for US and Canada. Upgrade and New system purchases.

    Discussion in 'Alienware' started by Allan @ Alienware, Apr 16, 2012.

  1. ryannguyen

    ryannguyen Notebook Enthusiast

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    @Allan: Hi Allan. I just sent my configuration to your email. Hope to see your quote soon.

    my email: [email protected]
     
  2. cuse

    cuse Notebook Guru

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    Email sent for a M17x purchase.

    Thanks.
     
  3. kohcarlon

    kohcarlon Newbie

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    @ ALLAN,

    I was given a quote last may 4, i already sent you an email because i'm ready to order the system. I will send another email regarding the contact number and the best time to call my uncle who will do the transaction for me. my email address is the same as my name here. thanks!
     
  4. Salvare000

    Salvare000 Notebook Enthusiast

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    @ Allan,

    Are you accepting quotes now cause I'm planning on getting a m14x r2 next month either through the student/mpp or with your quote.

    Also, how long does your quote last since I'm planning on ordering in mid June.
     
  5. blackhat840

    blackhat840 Notebook Enthusiast

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    Allan, I sent you an email today from my work email ********@mbmach...com. Please give me a call ASAP per the tech that spoke to you.
     
  6. ryannguyen

    ryannguyen Notebook Enthusiast

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    @hey Alan, i just changed my configuration a litte bit. Please check my cart with my email: [email protected]. Thanks
     
  7. Lanscaper

    Lanscaper Notebook Consultant

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    Hi Allan,
    I, like many others, have also sent in a quote request =) I didn't give a full address or phone number as I didn't see this request for information, that is found on page 4 of this forum topic. I just read your first post initially. Might be worth editing your first post, with this info, so that people don't have to dig too much to insure they are providing you with all the right information.

    Thanks!
     
  8. isorashi

    isorashi Notebook Enthusiast

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    I also sent an email before I read through the thread, so I didn't send it in the preferred format (though I followed up with the requested info soon after). Are Allan and company still accepting online quote requests? I only sent my email yesterday afternoon, so I am willing to wait if that is the case.
     
  9. TSTTrocks

    TSTTrocks Newbie

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    hey allan, I sent an email hoping for a quote on the 21st, hope to hear back from you soon
    Thanks!
     
  10. Mike9865

    Mike9865 Notebook Enthusiast

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    Hey Allan, just sent a request for a quote! Hope to hear back soon.

    my email is: [email protected]
     
  11. neophyte2008

    neophyte2008 Notebook Guru

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    Is he giving out new quotes?
     
  12. anveshs

    anveshs Notebook Consultant

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    I don't think so,I didn't receive a response from him on a pm too..waiting ;)
     
  13. steviejones133

    steviejones133 Notebook Nobel Laureate

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    Guys,

    I think Allan deals with quote requests via Email only - not PM on NBR. I think you can find his email at the start of the thread......

    Wouldnt want you to be waiting a response from a PM when you might not get one....
     
  14. Allan @ Alienware

    Allan @ Alienware Company Representative

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    Yes, steviejones is right. We were receiving quote requests to my email. Right now we are still peding some final touches to begin all over again with the quote and sales assistance.

    EDIT:
    While we set up correctly the procedure for new system quotes. Everyone who might be interested in upgrading your systems. That is something we can still process. Send me your technical questions about possible upgrades to find what is best for your system. Part upgrades as well as system contract extensions are still open.
     
  15. Vahlen

    Vahlen Notebook Evangelist

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    I sent you a quote request several weeks ago but never received a response so I ended up purchasing a Sager. However, there now seems to be a significant delay on the Sagers and I would really like to get a computer ASAP, hopefully before the start of school.

    How soon will you have quotes going out?
     
  16. Allan @ Alienware

    Allan @ Alienware Company Representative

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    I already forwared your case to a team that will take care of your quote. :)
     
  17. Vahlen

    Vahlen Notebook Evangelist

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    Thank you sir, I know this thought has been shared many times already on this thread but it's nice to hear that your health is in good shape and you are back to helping folks again :D
     
  18. kohcarlon

    kohcarlon Newbie

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    please consider my post and email too. i'm about to order the system. i sent you the contact info and time to reach. please inform me if you have received my email and if you have already responded to it. thanks allan! looking forward to my new m14x.
     
  19. desiplaya130

    desiplaya130 Notebook Consultant

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    hey allan, I dont know if you remember me but i emailed you a few weeks ago in question about a quote.

    well i just got a call from someone and he was from dell in canada. I am located in the states is there anyway you can get someone to help me with the purchase of a new system ASAP, i hope since you forwarded my quote once already, i dont get pushed to the back of the line.

    Please let me know....
     
  20. anveshs

    anveshs Notebook Consultant

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    Good to know that you were still accepting the quotes all these days,I sent myne today.For all the quotes that you have received,will you be sending discounted quotes or we need to do so using the new system when it comes up?Thanks..
     
  21. ryannguyen

    ryannguyen Notebook Enthusiast

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    Good to see you again. I just sent my second email to you this afternoon. Hope to receive your quote soon.

    [email protected]
     
  22. gamerish

    gamerish Notebook Evangelist

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    I'd really appreciate if anyone who got a quote from Allan could PM what kind of discount they got. I don't need numbers if you don't want to give them out, just percents would be awesome!
     
  23. neophyte2008

    neophyte2008 Notebook Guru

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  24. odin2347

    odin2347 Notebook Enthusiast

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  25. sjefferson

    sjefferson Notebook Consultant

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    email sent re: m18x thanks! my email is ne****@gmail.com
     
  26. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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  27. aj.jain

    aj.jain Notebook Consultant

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  28. $partacus

    $partacus Notebook Guru

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    Sent you a request yesterday from whi*******@********countyfl.gov
     
  29. Allan @ Alienware

    Allan @ Alienware Company Representative

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    Thank you all for your inquiries. I will be responding to them shortly.

    Also, if its not too much to ask for. Include on your emails the best time to reach in case we need to call you. That way your request is not delayed.

    Hope everyone had a good week and are ready for a nice weekend!
     
  30. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    Thank you for your prompt response... Looking forward to your reply by email. :)
     
  31. sk3tch

    sk3tch Notebook Deity

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    Sent you a request via email ej*******@gmail.com. RE: M18x R2. Thanks!
     
  32. tazmission

    tazmission Notebook Guru

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    Mine is taking forever. Over 2 weeks; (12 business days). They called today saying that the credit was completed yesterday which it wasn't. My credit card limit updates in almost real time through my bank's online banking site.

    Edit: Allen got in contact with me to clear things up regarding my refund.
     
  33. sk3tch

    sk3tch Notebook Deity

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    Nevermind...had good luck calling 1-800-ALIENWARE. :)
     
  34. gadgetjunky

    gadgetjunky Notebook Guru

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    Yep, I didn't have a good experience with this thread - just FYI
     
  35. Allan @ Alienware

    Allan @ Alienware Company Representative

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    Hi Gadget, please send me an email with your feedback. To see if I can do anything to make it better.

    Sorry to hear you didn't have a good experience. Our goal with this is to help you grow and thrive with your purchases.

    Please let me know.

    Also if anyone has any concern about their orders, placed with us or dell directly. Send me a line.
    I will help as much as I can, and If I don't have an answer, Ill find one.
     
  36. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    @Allan, I understand you're busy. But is it only my email that hasn't been replied to, or haven't you received it yet? :)
     
  37. Allan @ Alienware

    Allan @ Alienware Company Representative

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    I did receive it. It has been forwarded to the team who is handling those requests. You can expect a call soon. :)
     
  38. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    Thanks for your assistance! :)
     
  39. anveshs

    anveshs Notebook Consultant

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    Thanks to Allan's team,I placed my order today :)...
     
  40. aj.jain

    aj.jain Notebook Consultant

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    Hey
    I know you are busy but please reply to my email through a******[email protected] ASAP.!
    Thanx
     
  41. neophyte2008

    neophyte2008 Notebook Guru

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    Hey allan what about my request? I did not include my phone number as I live in a country other than the US.
     
  42. Allan @ Alienware

    Allan @ Alienware Company Representative

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    We are looking for someone to help you in your area. As I am only able to work with US and CA customers. Someone should be getting back at you soon. If not let me know.
     
  43. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    ^^ The same goes for me. I didn't include any phone number, and I mentioned my order to be shipped in India. But since Dell India sucks, and doesn't offer what I'm looking for, I'd rather have the laptop shipped to an address of my choosing in US, and then have it sent to me here. In that case, please reply to my email yourself, Allan! :)
     
  44. neophyte2008

    neophyte2008 Notebook Guru

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    Though I do not live in the United states . . .I will be buying from the US through my sister who is there . . .so You can mail me a US quote . . .But I do not have a phone number.
     
  45. aj.jain

    aj.jain Notebook Consultant

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    Seriously.!
    Dell india told me that alienware m14x r2 will be available atleast by june end and that starting price will be about 85k(that is about 1400$ even with current conversion rate).
    I was like wt d ..!! :eek:
     
  46. aj.jain

    aj.jain Notebook Consultant

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    Reply to my reply to your email ASAP allan.!
     
  47. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    It's absolutely retarded buying from Dell India. Their m17x which was only recently available costs around $3000 not inclusive of the crazy Indian taxes, for a ridiculously sub-par configuration. Not to mention that the newer hardware isn't even available, but if it were I'm sure at that price point, we could just as easily import two such equally configured laptops from the US. I have NO idea whatsoever how Dell expects to conduct such business in India through their online Alienware site/portal. Such a joke... *sigh*
     
  48. neophyte2008

    neophyte2008 Notebook Guru

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    Dude chill. . .allan has too many things at hand now :D
     
  49. gamerish

    gamerish Notebook Evangelist

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    So are quotes officially back?
     
  50. aj.jain

    aj.jain Notebook Consultant

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    Its like they wanna rip off any customer who by mistake buys from them to make up for less customers cz of sch blatant price!
     
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