List everyone M17x-R2 ETA

Okay... this begs a huge question... what is the point of an expedite if the factory can veto it? ? The order should STAY expedited till it's filled promptly.... what does a rep do if the factory "denies" an expedite order? Just say oh well, sorry, thank you for using Dell?

I thought the factory works on behalf of the reps... not the other way around... then again, these are assembled in China using state slave labor... I guess a few more folks need to have their rations reduced to get things moving

 

And mine says Dirty Scrubz. I MIGHT be taking my system in to the Miami Alienware HQ today if I get lucky. Hopefully they can get my system into their labs for testing and figure out what's wrong.

 

Oooh, that's real good news for us 920xm owners. Keep us informed Joker!

 

They won't let you walk thru the doors anymore

 

Can he say it's a medical emergence? Show up in scrubs with the M17x under a sheet.

 

Haha..just picturing that cracked me up. Anyway someone from AW might come by to pick it up today if I get lucky.

 

Hahaha, I can see it now:

"Sir? Excuse me sir, you can't go in there!"

"God dammit man, I'm a doctor! Can't you see that this flickering and stuttering? I need 280 ccs of power, stat!"

 

ROFL...


10char

 

I don't think all the epi, lido, dopamine, atropine, adenosine, MSO4 in the world is going to solve the flickering

Maybe a special AW crash cart will have some secret sauce to get it back up. Don't know....



lol

 

Gives a new meaning to ACLS, huh Joker?

Alienware

 

Ugh don't remind me about ACLS. I gotta renew it soon.

 

Meh...

ACLS was easy-peazy. I enjoyed PALS more.

 

Oh look it's a vtach on the machine..oh but now I'm clever and changed it to afib ha ha! The guy that was instructing us was a complete tool, loud, condescending and acted like he knew every single thing about medicine.

 

Made yet another call into Dell. Spoke with someone who said "this laptop will ship today" - I won't hold my breath

I asked what the hold up was since "other people who ordered 7 days after I did have received theirs already" and the response was "we're really backed up"

At least he didn't try to blow some tech reason up my a$$...

so I guess the last question is, will NBD = Monday?

 

Dr. Cox was in to see you?

 

Joker

Order this guy a soap suds STAT!!

lol

I can do this all day

 

lol even dr. cox is more humble. This moron was a med student like the rest of us but since he was a P.A. before going to med school, he acted like he was smarter than the doctor's that were teaching us. At one point he got into an argument with a clinical instructor and was booted out of that class.

 

lol dell's impacted bowels. Well these M17x's are big machines.

 

Hey, Mine shipped today, but when I called it says that is in transit to the carrier, what that means? China to USA? something like that?

My original ETA was: 2/21/2010
Now ETA: 2/8/2010

My specs are:
1 Lunar Silver - Anodized Aluminum
1 Intel Core i7 820QM 1.73GHz (3.06GHz Turbo Mode, 8MB Cache)
1 8GB Dual Channel DDR3 at 1333MHz
1 Alienware M17x 240W A/C Adapter
1 17-inch WideUXGA 1920 x 1200 RGB LED (1200p)
1 Dual 1GB ATI Radeon Mobility HD 4870 in CrossfireX
1 256GB Solid State Drive

 

ZOMG that's funny

 

In transit to carrier means it is sitting in Nashville all boxed up with a label on it waiting for fedex to pick it up

 

Is there any chance for me to get it tomorrow on saturday?
Since it's suppose to ship today?

NBD Ship

 

Yes, it did ship today so you will have it Monday.

Fedex Express delivers Mon - Fri

Fedex Home Delivery delivers Tues - Sat (standard)

dell doesn't add the extra sat deliver for express shipments.

Sorry.

 

Got a call from Azam in the escalations group, "something with parts, yada yada, I'll let you know on Tuesday." This for a reorder on 02/02 to replace the original bad part number order on 1/20

Supplier issues are what was inferred as the problem but no hint as to what part(s) might be causing a delay.

At this point the whole process has poisoned my impression of Dellienware... I've kind of given up on any kind of timely delivery at this point... if I wasn't so in love with the m15x that I have to return I would have given up by now on getting the m17x with the 17" RGB LED screen with i7.

 

Ouch, that really sucks man . Hopefully it's not a shortage of the RGB LED, although that would explain why they no longer offer it in Europe. Be sure to demand additional $$ off if they make you reorder.

 

My third order just got delayed by another week....i'm so over Dell at this point. I first ordered on 1/14 and have been getting the shaft left and right. I'm gonna make one last attempt through my friends premiere rep and see if i can get anything better and wait it out...

 

Hey guys, I feel your pain...been waiting since January 16th myself, and my scheduled delivery is currently February 19th.

 

Somehow they set mine up for Home delivery--shipped today, est delivery 2/6. Don't know how that happened, but not complaining!!

 

Has anyone who received their M17x-r2 with 256 ssd know if it came with the new firmware VBM24D1Q dated 1/27/10 that allows TRIM. If they are still shipping the old SSD units they are crap with out the TRIM ability.
My order went in 1/28/10 shipped 2/4/10

224-8106 1 Nebula Red - Special Edition - Anodized Aluminum
317-3659 1 Intel Core i7 920XM 2.0GHz (3.2GHz Turbo Mode, 8MB Cache)
317-3665 1 8GB Dual Channel DDR3 at 1333MHz
330-7841 1 Alienware M17x 240W A/C Adapter
320-8856 1 17-inch WideUXGA 1920 x 1200 RGB LED (1200p)
320-8858 1 Dual 1GB ATI Radeon Mobility HD 4870 in CrossfireX
342-0676 1 512GB Raid 0 (2x 256GB Solid State HDDs)
313-8792 1 AlienFX Color, Quasar Blue
421-2261 1 Alienware Command Center, M17x
421-1398 1 Genuine Windows 7 Ultimate, 64bit, English
420-9691 1 DataSafe Local BackUp 2.0 Basic
420-6436 1 PC-Restore, Dim/Insp
421-1573 1 Alienhead 3D
421-1591 1 Alienhead 3D
410-1883 1 ADOBE READER 9.0 MULTI- LANGUAGE
313-8570 1 Slot-Loading Dual Layer Blu-ray Burner (BR-R, DVD+-RW, CD-RW)
421-1304 1 CyberLink PowerDVD 8.0 Software
421-1305 1 Nero 9 Media Burning Software
313-8944 1 5.1 Channel Audio
430-3688 1 Dell Wireless 1520 802.11n Half Mini Card
330-6348 1 Automatic Updates: On
410-0203 1 McAfee VirusScan Plus - 30-Day Subscription
950-7447 1 4 Year Limited Warranty
980-5878 1 CompleteCare Accidental DamageProtection, Inspiron, 4 Year
908-2108 1 Dell Hardware Warranty Plus On-Site Service, Extended Year(s)
908-2207 1 Dell Hardware Warranty Plus On-Site Service, Initial Year
907-3733 1 Third Party At Home Service, 24x7 Technical Support, 3 Year Extended
922-3410 1 Third Party At Home Service, 24x7 Technical Support, Initial Year
421-1719 1 Soft Contracts,Consumer Complete Care,Alienware
421-1724 1 Soft Contracts,Dell In Home,Alienware
990-4683 1 Warranty Support,3 Year Extended
994-3730 1 Warranty Support,Initial Year
330-0171 1 S and P Drop-in-Box Marcom forDHS Notebooks
430-0628 1 Bluetooth 2.1 with EDR
421-1360 1 Steam and Portal Factory Installed
330-6175 1 Standard Nameplate

 

Machines as impactions... now that's just nasty...

 

Hey guys, hope you have some advice for me.

I ordered my m17x yesterday
920xm, 8gb ddr3 1333, dual 4870, rgb led, 3 year advanced protection plan, etc

But I just realized today that it had a dvd instead of a blu ray burner/player. A few hours after that I got an email saying that my system was delayed until the 25th when it was supposed to arrive the 11th.

You guys think I should cancel the order until they come with blu ray player again? Or is there any chance for me to buy the blu ray and switch it myself without voiding the warranty?

Thanks

 

Well I never owned an Alienware, but normally, with any electronic machine, if you open it, you void the warranty. Now if you do it without them knowing, and everytime you contact them for a problem, you switch back the Blue-ray for the DVD-burner, then that might work.

 

Dell usually doesn't void the warranty on anything they consider "user replaceable". I am not sure the optical drive is considered such in the Alienware however. Don't see why it wouldn't be considered user replacable though.

 

Mine came today. I was expecting an ETA of 2/16 but got an email saying it shipped (and NBD so it came today).

I'm not sure what I'm going to do next, I just watched some videos and they look amazing on the RGB LED.

 

*pokes another needle in Michael Dell voodoo doll*

Congrats!

 

3:49:35 PM Customer Jeffrey Taylor
quick question, currently the m17x doesn't show a Blue-ray drive option... if and when one becomes available... is this a part that falls under the user replaceable list?
3:49:50 PM Customer Jeffrey Taylor
for installation without voiding the warranty?
3:50:29 PM Agent BE_HY_Shaik_Ateeque
yes you can change it and it will not void the warranty, if it is bought from Dell

I KNOW I BELIEVE DELL!!!!

 

Well, my plan is to move stuff from my current laptop to the AW and then perhaps pop out the old system's HD and put it in the secondary bay. The AW didn't come with a bracket so I'm going to see if the one my current HD is in will work.

EDIT: Any thing I should do to this laptop as far as programs and such optimization? I used to do a fresh install but it doesn't look necessary. So next up is Anti-Virus (Symantec Endpoint 12) then MS Office.

 

Hey Matt K, Congrats!! That give the rest of us hope that we might get our machines sooner then the ETA. Nice to hear that someone actually received their system way in advance instead of it being pushed back even further! Enjoy!

 

I am assuming that you can connect 2 external monitors (for dual display with the internal LCD shutoff), since there is a displayport and HDMI out. Correct me if I am wrong please.

I don't suppose that with the 2 GPUs you can connect 2 external and use the internal (if possible would assume it would have to be not crossfired).

 

Where did this come from?

 

11 days sooner too!!! I was looking at it coming the day after President's Day which would have sucked since I'm off of work. Instead it came today I got off of work 4 hrs early (snow but it's just flurrying here ATM).

 

Gratz on your system man, seems not all of us are unlucky !!

 

Don't know, but wish I had that.

 

Same man - enjoy it!

Just called AGAIN - still in the build phase... how will it ship if it never makes it to boxing!!!!!

I see an ugly phone call coming monday....

 

It is a USA I got the Blu Ray because of a favor from high up in Corp. they pulled 1 of about 3 or 4 they had and special built it. I am told they will be back on line by mid month. Someone out there must have just received there M17x-R2 with SSD that can answer my question about new ssd drive with TRIM being shipped on new machines now.

 

Yeah, I've called them everyday since my order now to try to get accelerated service.. nothing works.. my reorder was on 01/29, bit my EDD is 02/24th.. nearly 4 weeks, really wish I see it comming sooner like him !

 

Ditto. Been in build for 2 weeks. Rep says it's the wireless card (Intel 6300) that is holding things up, but he is calling the factory to expedite the order. FWIW.

 

Can't expedite if the parts aren't there/backordered.

 

Indisputably true.

 

mine was waiting on me as soon as i got home from work. got everything set up and realized that my hds were not in raid 0 now that i have that setup i have to reinstall win 7 sigh