List everyone M17x-R2 ETA

Wait a minute, I'm marked for death? Well, they can just forget about a favorable review then!! Delays are one thing, but hit squads - way over the line!

What kind of upgrade would you ask for after the failed hit?


Not to bum you out Redbalrog but, we have the same specs and if you add those dreaded 5 weeks to your Feb.23rd EDD, well....

Looks like we are in this together.

 

an excellent observation. i suggest everyone who had this delay, cancel, delay cancel experience should leave a terrible review on the m17x outlining exactly what happened to them. Perhaps it doesn't involve the product itself, but hurting dell's revenue on their product might send a message about making sure their supplies are good and well before releasing a product and taking people's money.

 

It might also help if there was a notification system that could alert customers to delay situations as they come up. The practice of waiting to send a delay notification until the EDD seems a bit psychologically cruel.

I'd rather be well informed about delays instead of being left to dream up some super unreal set of circumstances by which my order magically appears even though the website and phone service have not been updated.

 

All I'm getting is Delay,delay,delay,delay,poor excuse,delay. If nothing has changed on Monday I'm gonna call Dell and blast them.

 

Post results, of course!

 

They'll probably either not answer the phone or hang up on me.

 

Hmmm, my status just updated that says 'Manufacturing build completed' with a 4th March ETA ...im not sure if I should believe that or not...
I'll believe it when (if) I see it at my front door on the 4th.

 

i purchashed a asus g73jh and am canceling on monday my alienware m17x. I won't wait 5 more weeks ETA march 25 original order was jan 26

 

3/1, cmon dell really?? Its going to be 7 weeks untill i get it now.

is it really going to take my entire winter college term to build a laptop? 7 weeks... your pathetic.

ive learned basic college physics in 7 weeks and they cant build a laptop within a week? I mean i can understand some small delay but 2 months? Its not rocket science dell.

It takes about a month or so to build a Ferrari from scratch(hand made/forged). But it takes longer for dell to snap together a laptop with manufactured parts.

im really really angry right now. Im going to write them a letter telling them how angry i am. Then im going to call dell and demand $1000.00 for compensation due to their constant lies and the effect on my productivity at school/work. I would have liked to have this new computer for my physics project, but idk.

 

Damn that sucks man, yeah you should definitely push for that 1k compensation. Dell is pathetic these days.
I wish I could afford that Ferrari...I suppose a M17x is the 'Ferrari of the laptop world' in terms of speed and maybe how cool it looks so I suppose I can say I own a 'Ferrari'

 

I completely agree. It is the Ferrari of all laptops.

 

Yeah it is, Im coming onto the first month, for me. Still nothing. Its really pathetic. I might go and complain too. Any tips? Lol.

 

For all those sick and tired of waiting, thought I'd mention that if you aren't completely set on the R2, you can order up an R1 on Amazon, and have it sitting on your door step Monday or Tuesday Morning with Amazon Prime... Who knows? Maybe Amazon will even sell the R2 in a while--

 

3/1/10 here as well it got updated this morning

downgrading to the asus might be my route as well, if it does not ship friday 2/26/10

 

Ordering an R1 now would be absolutely insane. Core2 is EOL and on life support. To purchase a high-ticket item with EOL hardware would be nuts, IMO.

That and the CCFL is terrible

 

DAMN IT. pushed again to 2/26. I'm going nuts. I emailed dell with a really angry reply to this crap. I'm probably not gonna get it till march, and I ordered on the 1st of Feb. This is getting ridiculous, i don't know why i have to stress and work so hard to get THEIR attention to care about a product that I paid for. isn't it the other way around?

 

Although according to Einstein's def. of insanity, we already are! (ala continually waiting for Dell and expecting different results, lol )

 

I was pushed back aswell yay were on the same team I think we've developed stockholm syndrom

 

You have got to be kidding me-- the automated phone status just said that MY ORDER HAS BEEN DELAYED AGAIN!!!!! TO MARCH 4th!!! AAHHHHH!!!!

 

You might want to check yours deltaone...

 

I am still 3/18 from the first day :/

 

i think we all need to make massive calls and emails to dell for them to understand that we don't take liking to this .

 

Someone post a number to call and we can all attack it at once

 

Still 3.19 for me

Nice to have so many people joining my EDD group

 

EDD=Santa or tooth fairy-- no wait, Santa actually comes on time.

 

Yep mines still 3/1 pro maybe u orderd an hour after me lol

 

I am so torn on what to do! Here's the latest from my rep in reference to my fourth delay.

> I received an email from Manufacturing that stated that we were able
> to expedite this order to the front of the line. Typically, it takes
> 5-6 days to build the system following an expedite. I would respond
> back to the email and say that you would like to keep the order in the
> production process, that way it doesn't cancel out. I sent another
> email to Manufacturing that I am waiting to hear back from which
> basically was asking if they had a more accurate estimated ship date
> for us here. I'm not sure if they will be able to give me that answer
> or not, but I wanted to give it a shot. Once I hear back from that
> email, I will send another email out to you. Have a great day!

That would put my new EDD around end of Feb/early March. I've expressed my disappointment and inconvenience but have not been offered any additional concessions. I'm dying to have this system, but if I have the financing, why not wait for the 5870's to come out and upgrade to those.

Do I....
1) Take this system, use it and return it within 21days if the new upgrades come out. This could work if I can get them to waive the restock fee and it happens within 21days. If not, I would be looking at restock fee or having to sell it.

or

2) Cancel my order and wait for new options. My only concern here outside of not having a system now, is getting the same discounts I received with this one.

Hmmmm, the more I think about it, the more I think i'm gonna cancel and wait.....

 

I think we should seriously get one number and everyone should just complain

 

Take into account that you'll probably need to pay 15% restocking fee if you return it within 21 days.
That is if you return a functional machine, if it malfunctions in any way you can return for free.

 

anyone who ever paid a restocking fee within 21 days is a freakin' tard.

its called "my system randomly blue screens." I've never paid a fee.

 

Calling won't do anything they simply do not have the parts...

But it would be nice if they stopped dangling the carrot and just give the real EDD's for these systems so people can make a decision to wait or not.

For me I need it for work and delays are not good... Hmmm NewEgg > Asus and be working in three days

 

if freakin' tard = honest in your book....

 

i mean, dellienware haven't been really honest with us either. so. eh. -.- and they refused to give me anything for waiting 4 weeks for my laptop. and that it IF it ships on the 3rd promised date.

 

what was the initial date they promised you ? I ordered mine on the 17th and from the get go they said i was gonna be waiting more then a month. The ETA is the 23rd of march.

 

They gave me a 50 dollar USB drive. Im gonna call them on Monday and blast them if i don't have my ETA by then. This is getting ridiculous, and pathetic to be honest.

 

Star at least you've only dissapointed 3 times thus is my 4 th delay first 10 then 18 then 25 now 3-1 so awsome but I'm too afraid to cancel since I don't want to start this waiting over and I got too good of a deal for this to pass up not to mention the 5870's will put me over mybudget.

 

Well, my Dell order has a status of SHIPPED as of this afternoon. Still waiting on the tracking information, but maybe the 3rd "expedite" actually did something. My EDD is still listed at 2/25, but with NBD shipping, I should hopefully get it Monday/Tuesday. Will post more details when available...I will say however, that given the status of orders and their automated information, I'll hold off my excitement until either FedEx sends me the info, or puts that package in my hot little hands.

 

Hey Delta, hopefully since mine has been expedited other's will as well. Maybe this is a sign the dam is about to burst

 

Ahh finally someone getting one...Grats man

What was your order date?

 

Hey AwHw, January 16th...it's been a long wait.

 

No im sure ill get delayed again im having the worst luck this week. so far

 

At least one of you got bumped. kekkeek I canceled my replacement.

 

Well enjoy I hope it was worth the wait for ya.

 

I bet it will probably come with a dead pixel. or something wrong with it. More raging. Lol

 

deltaone45

I ordered the same date as you and have the same EDD looks like parts are in for some older orders. we may be on that list

 

Thats just not right

 

You know, that's exactly my thought as well...lol...I think we've all become a bit jaded by this experience.

 

This will be my next choice

It may not be as nice looking and less upgradeable but it will do. G73JH-A1

 

i like the way it looks and i guess i could settle for the single card but i really really want the rgb led

 

For those uninformed (me), what makes the RGB LED so special?

I mean, I got it coming, but I think my current UXGA 1900x1200 is amazing