M17X dell/AW australasia back-order on RGB LED SCREENS

you mean the g73??
ive already ordered it and i will be recieving it next week for 1k less!! :O

 

haha congraz! the G73 is defi much better looking then the alienware and it have a 5870 in there as well!

 

So are you going to wait for the order?

When can we cancel without incurring a charge? Anytime?

 

I wont be. I'll simply ask for a free upgrade cause of the massive delay.

 

i just contact my rep and was told that "Currently we are having the shortage for the RGB screen for the M17x, NO RECOVERY DATE has been given yet… So it means we don’t know when we’ll have the stock"
the worst thing is that i just returned my M15x which was delivered 10 days ago and i will not have any computers at all for at least one month i guess. sad......any one think during the next month there will appear 5870s or 285s??

 

Rep is saying it will only be a two week delay - so ETA late February, early March - but who knows.

G73 is sounding very tempting - if I can get it before the end the month.

I am computerless too and I need a computer for work purposes in a few weeks.

 

we r in the same boat, a lot of study work to go in the following weeks...... the only thing would make me happy is they add newer GPU into it.....
hard to get G73 in AU for me and i do prefer the case of AW.

 

I am going to wait for the order. Looks like the flcker problems been figured out and can be fixed. I have been waiting fir this laptop for many months so ne more is not to bad. And I think it will be a cracker of a laptop.

 

pls keep me up to date when u guys get any info on AU AW that i can start to place my order.lol

 

Well the longer u wait t order the further down the build que u will be

 

i doubt the 5870 wont be here for a long time at least 2 month + 1 month deliver time. its best just to place your order for the RGB now. even if it will take u 4 weeks to get here

 

did u check with ur rep about intel 6300 wireless card in AU? Cos i am thinking of get 6300 instead of 1520.

 

Not to get off topic, but I recall reading about a 6300 shortage, besides the 1520 is pretty good, as good as, if not better than 5300 from experience, the 6300 from what I read doesnt really benefit Australians as we dont have the 400+mbs protocols, channels available.

I thought about asking for 6300, but I did not want to risk a delay... but that notion has gone out the window.

 

14 feb, waiting waiting waiting.......................... chinese new year............. bad timing grrrr

 

Darkreapers - u recieved your M17xR2 yet?

 

Does this shortage include New Zealand as well or just Australia? Because I ordered my M17x on the 2nd Feb and my order status still says a 23 Feb estimated delivery date - do you think it will be here then?

 

You'll probably be delayed. My Rep said the Screens should be in on the 19th so I'm hoping hes right.

 

Damn it
That is SO annoying!!!!!
I hope the delay isn't too long...

 

Dell called me that its coming today between 9 am to 4 pm. But should i really hold my breath? i heard some horror delivery stories where one guy was called 3 times and he waited each time only to have nothing show up.

For me the biggest disappointment wasn't with dell but with DB shanker, the company in charge of deliverying my laptop. It arrived in Australia 9th of feb, i thought i would get it early. But it never left the Australian Hub, when 15th of feb came, ( my initial ETA) i was getting worried as it was still sitting in Hub with no movement.

I called up Dell, they told me its with Shanker
I called up Shanker, They told me its with Dell.

Now i actually moved out of the house so i have no PC except for when i am at work, with uni starting down the track, the Asus G73 JH was looking very beautiful to me. espeically my local store, www.digitalstar.com.au actually have this laptops in stock where i can go in and pick one out.

On the 17th of feb, with still no movement on my laptop, and no one from dell or shanker knows where my laptop is, i decided to just cancel and go for a asus. ( I can't take going home without internet or PC any longer.... lol )

So i gave dell a call said i wanted a refund, next morning dell head office called me, a nice gentleman told me he would personally take care of the matter for me.
2 hours later, Shanker called, they "got my laptop in factory" and will deliver tomorrow, which is today.

Lets see if shanker can live up to thier promise now and hopefully i will finally have a laptop to surf the net.

 

Oh my god...I just received an email saying that due to a parts shortage, I won't get my M17x for another 6 weeks. 6 weeks longer for something that was supposed to be delivered this Tues, the 23rd Feb.
This is unbelievable but I have no idea what to do....I'm honestly lost for words

 

Ask them what part there short on.

 

Ok, good thinking

 

In Australia the RGB part should be back in stock on the 19th but Im not holding my breath.

 

im soooooooo close to getting an asus 73g
only thing stopping me is the dual vid card that the m17x has...i can only play games on max settings...and im worried one 5870 wont cut it at 1920*1080 for the latest games....

 

I'm kinda thinking about doing the same too...this is such a disappointment and in my opinion, a disgrace

 

i had my rep to arrange my m15x return for refund last Thrsday under 15 days policy.they said they will call me and collect in 3 to 5 business days. however today is the 5th day. still get noboday contact me. is this normal or am i missiog something. do i need to get some return order number from rep? seems like i suppose to have one while return process from DELL website

 

took me 3 weeks for my return to happen, took another guy 3 weeks too..i think thats how long it normally takes.

 

Well I just got off the phone. my ETA is now 25th Feb. So they must now have new RGB stock. Here's fingers crossed. Kinda bummer as I cannot ask for another free upgrade LOL

 

Is this Dell Australia?

 

hidshidshisdhf What? I asked Dell and they said they wont be getting stock till next week. *Rage*

 

Yes this was Dell Australia, using the Australia phone number. It looks like the web site for tracking is not working, however the phone operator told me 25th. Problem being i wont be in the country so if its delayed I cannot ask for another upgrade but at least its gotta be here by the time i get back (wonder if i can drop into the factory while i am there and pick out teh parts myself )

 

Interesting, I hope Dell New Zealand gets some LED screen stock as well ..

 

What number did you call? Is it like a Status checking number or something?

 

The 1800 number on the order confirmation. I then went to other inquiries and waited for a long time, but an operatior finally picked up and then redirected me. But I spoke to a human....... I just hope she had the real info. My current HD just died and so I am not without personal comp and cannot get to a shop to buy new HD for time being.

 

Hmm i see. So the Order Status Online is Broken? Did she Comfirm that?

 

Well she didn't, but said that it must not be working if its not showing anything as their system shows 25th. I emailed my rep to see if she had any news but no responce. Can only hope they are not blowing smoke up my ........

 

Yeah me too...I'll probably call them. And ask them if my order has a ETA. I emailed my rep just then. And Im hoping for a reply soon.

 

DELL is coming to pick up my M15x next Monday, and i gona place my M17x order in March. Let's hope we have 5870s come out during cebit. Otherwise, XF4870 might works great to me i guess. can not camping any longer.
PS, anyone know what did AW do during last cebit period?

 

just returned my laptop, so someone could get thiers earlier =) its got a RGB

 

Why did you return it?

 

why do u return it? i guess urs will soon pop up on the DELL AU outlet website.

 

haha now everyone going to be hunting the Dell outlet store for his laptop

 

its ok you dont need to check dell outlet everyday for next 2 weeks
i've got it

 

Cool, I didn't even realise that there was an outlet. I like it!!

 

Well dell service is a shocker, 2 weeks and they can't deliver something for me thats in australia already. 2 WEEKS! i can travel across the country in 2 weeks. If thier deliver is that bad i don't want to see thier customer service when something goes wrong.
Besides i have a new love now. in the form of Asus g73JH. So please fight all over it for my laptop, if u guys want it. its yours.

BTW, i paid 3660 for my set out. I bet they will charge you guys more =)

 

I had a Dell m90 Precision laptop and customer service for that has been the best I have ever had. Thats why I am getting a m17x and not a pioneercomputer clevo. That and the num pad + lights through the key pad. Simple but true.

 

Yeah, at least you have a ETA i don't STILL. -.-;

 

anyone ordered R2 recently in AU? i mean after 19 Feb, is the ETA still more than a month? i think i'm gona order mine in next week unless 5870 was announced.

 

I ordered mine on the 1st of Feb, but i havn't gotten a ETA. -.-

 

Wow, that sucks pretty bad, I feel for ya man