New Alienwares 2016

I would love to see a write up on repasting the 15/17r3/r4 I am sure I am sending mine back regardless but afraid if I order a replacement it will just need repaste also?

 

Maybe the next alienware will be shipped as parts and not a complete laptop, dell just given up on getting decent thermal paste.

 

With a leather-bound manual And Alienware branded http://www.ebay.de/itm/Anti-Static-...584672?hash=item1a0980c8e0:g:IGAAAOSwT4lWTotq

 

I really want to see Razer Blade Pro doing FireStrike Ultra and A ton of other things running in parallel like this below

 

15 inch 6820 1070 uhd 8g 1t

 

BTW which country r u living? I waste a lot of time last week refreshing the page. They say if I want to see ETA, I have to register. But after I registered, they just tell me ETA unavailable for a whole week. I wrote to UPS to ask what was the problem, they say everything on their page is up to date. It means my package is still in China.

 

It seems the 15 is suffering from thermal and others issues that the 17 is not.

 

And what can be the reason for this?

 

I live in The Netherlands. As for UPS, I experienced similar tracking issues with my R1.


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Think its the 6820hk which is the issue.

Even in the ROG G752 it hit 96 degrees under stress testing and throttled, this is with standard clocks.

The idea of an overclockable CPU in current gen laptop is a joke.

I cant find data on how the 6700hq performs in the new AW but this will give much better indication of thermal performance.

 

Lol, use liquid metal

 

again: if u do a proper repaste for the 15r3 ur temps will go significantly lower! Mine went down from max 91°C to max high 60°C! I can only recommend doing it

I got the 15 with 6820hk and gtx1070 and my temps go never higher then 69°C on both

 

Better paste in 17 and lots of room for better cooling

 

Which paste did you use?


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coollaboratory liquid ultra... in my opinion this is the best "paste" out there. Pretty easy to use and much more easier to spread then grizzly one!

 

I'm very hesitant to using liquid ultra since it can leave permanent marks on the cpu.
I have a 3 warranty, I (obviously) don't want to void that.

Edit: I alway use arctic silver and also have a tube of Noctua NT-H1 left. How do these pastes compare to Liquid Ultra and Grizzly?


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You guys are too harsh the AW performs really well in temps for the PCH, SSD and GPU. The CPU runs a little too hot yes (i do not own the 6820HK), but this is absolutely not AW only...Asus, acer predator, MSI GS, all of them have bad CPU temps.

What we can see however is that the thermal paste is BAD. BAD BAD BAD.
Thinking of repasting with ICD soon.

What bother me is that they use cello tape and you need to remove them, maybe it's a way of knowing if the MB was removed ?

 

Noctua NT-H1 And AS5 is almost useless on laptop hardware. Outside Liquid metal... ICD, Gelid Extreme and Grizzly Kryonaut is preferred

 

Thanks!
Just to be sure, repasting should not my warranty right?


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ICD's own website only boast 3 - 8 degrees reduction in CPU temps.

Nice for sure but miles off the 30 degree changes quoted here.

Sorry to be sceptical but if you can drop a CPU temp from 90 to 60 degrees by pasting properly surely some manufacturer, somewhere would be doing this by now?

 

here are my results after repasting:
http://forum.notebookreview.com/thr...y-repaste-guide-results.797373/#post-10368526

on stock i got similar results as @iunlock ... my CPU temps where at 91°C before repaste at unigine. When i open up the machine and see that ugly **** from so called "thermalpaste" u just wanna vomit! Believe me 30°C is nothing extraordinary. Try it urself!

 

I also live in the Netherlands. It seems yours was shipped later but arrives earlier... Feels not so good.

 

3-8C difference compared to correctly applied thermal paste. The suggestion is that the AW pastes haven't been applied correctly.

Many third party stores do repaste themselves. For most manufacturers though I believe it's done by machine in a factory.

 

The worker on the pipeline must have really bad mood when doing the paste job.

 

Ofcourse , it will void your warranty.
This isn't like replacing ram, hdd,ssd or wifi chip.

 

The 6700hq was <90C in a short Battlefield 1 session, will post more detail later on.

 

Depends on your region and your local laws. In Australia for instance they'd have to prove (or at least have a jusitifed reason) that it was your repasting that caused the problem if they want to deny a warranty claim. Ie, repaste and the SSD dies? No way they're going to be able to deny warranty on that.

 

I thought earlier posts on this thread stated that repasting should not void the warranty. If so, I should just return the machine since I paid for a 3 year warranty period including accidental damage.

Maybe I should use similar colored paste


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Do you have a 15R3 or 17R4?
what was the exact temp? 90C is super high for the 6700hq

 

UPDATE: (10/23/16)

LIQUID METAL MAGIC

REPASTE (Grizzly Conductonaut) SUCCESSFUL AND WOW...

YOU'RE NOT GOING TO BELIEVE THIS...

STAY TUNED...(Literally just finished up. Running OCCT while cleaning up.)

Make sure to check the:
[Alienware 17R4 / 15R3] - Disassembly + Repaste Guide + Results

thread tomorrow.

 

What a tease... At least give some kind of indication, for those making decisions about whether to order or cancel existing orders?

 

Ok, i'm sold on the re-paste

 

If one plans to repaste, go ahead and order 100%. I'll upload a pic here soon, but the rest will come like a flood tomorrow. Lots of pictures of the complete disassembly and all the goodness.

 

This is with the 17 right? I'm guessing this is basically confirming raiden's result of 20-30C drop. Makes me feel a little sad now that I wasn't able to get the 6820HK with the 120Hz screen, but oh well. GPU and screen (with G-Sync) matter much more to me than CPU performance. Not to mention that with the savings I got it would be at least $500 AUD more to get the 6820HK even if they made it available now. Definitely not worth it to me.

 

Uploading a pic for an appetizer here in a few mins...

Let's just say though as for the rest...the Temps are over 50% better than stock. 53% to be exact. Yes really...

It seems too good to be true lol... wait until you see...

 

Yes. It's the laptop in my sig.

 

How much can you screw up with the factory paste job.... Begs the question what else did they screw up with....

 

Their factory paste is probably pre-sprayed by machine onto the heatsink. Wouldn't surprise me if those heatsinks were built months ago with the paste just sitting there in open air waiting to be installed. Not only would it be dry, but probably much too thick too. Not to mention just being installed by a guy paid bugger all sitting in a factory in China. Doesn't surprise me at all that it would be terrible.

 

Yes, we all know that and no one expects it to be as good as a well made repaste. But you don't get a -30C reduction unless it is especially bad. And apparently laptops reaching >90C and even shutting off on default factory settings passes QA. Which brings back the aforementioned query: What else slipped past?

 

My point is that the 'what else slipped past' question needs to be further clarified; what slipped past the engineering team (who I don't think is at fault for this), or what else slipped past the factory (which is entirely where the problem is IMO)? If we're eliminating engineering team faults, then the only other major place where the factory can be screwing things up is the panel gluing, which from the sounds of it, they are (light bleed particularly with 4K panels, which in previous models has been fixed by some people with re-gluing). Other than paste and panel gluing, everything else is just a matter of putting the right cables in the right place, and then making sure everything is screwed in. I doubt they'd get those things wrong (at least, not often).

 

With the new AW 17R4? Not much if at all. The rubbish toothpaste from the factory is a given, but overall this is the most solid and well built gaming laptop to date.

 

Here they are... (Make sure to check the the repaste and disassembly thread for more...)

STOCK PASTE: (Notice that this is just a 1 5 minute run and look at the Max Temps, then look at the 30 minute run below. The temps kept rising on this run when getting close to 30 minutes.)


AFTER: 30 minutes (Liquid Magic. Grizzly Conductoanut. Look at them Temps!)


Ambient Temp:


Update:

I just left it running...here it is after 1 Hour!

 

So, the cooling design is quite good, but bad pasting ruined everything?

 

May I share your result to some Chinese forum?

 

Yes and as expected. Both in that we can count on Dell to provide toothpaste after spending Millions on R&D toward the new cooling solution.

It's a universal problem across the board with gaming laptops and power notebooks.

 

Please do!

XieXie

 

Don't get me wrong, I am very likely going to order once I get an idea about the quality of the 15" 120hz fhd screens. And yeah, I will repaste.
But engineering isn't about "putting some cables together" (!) and quality assurance is not about a brand new 2000$ shutting down due to overheating. I checked reviews of the ASUS and Clevo (non seller repasted) competition, and the temps seem ****ty but not THAT high. Many people here indicate that the 6820 on factory settings seems to have temperature problems. That isn't the sign of quality.

 

Re-read my post; that's exactly what I was saying. The issue of paste & screen gluing is not the fault of the engineering, and it seems (particularly with iunlock's results) that the engineering of the laptop is extremely good. It's the assembly factory (including QA testing) that's letting them down, but I don't think there's much more that the factory could do to screw things up, so I personally wouldn't be worried about anything else with the laptop. At worst if you have an issue then you should be fairly confident that a replacement would sort the issue out because, as mentioned, the engineering seems solid.

 

As an owner of many I can tell you that AW has the best build quality and for a gaming laptop you're not going to find anything to top the new AW 17R4 and 15R3.

Keep posted in the threads for the QHD update and how it really is in person. @DeeX, is the guy to ask for display related questions and he'll also be the one to gives us a report on the QHD screen soon.

 

I don't know how many times I can imply that it is a QA issue. And there are plenty of other issue, (serious or otherwise. Immediate or otherwise. Engineering-related, or otherwise) that might be missed.
Good QA is essential. ****ty thermal paste worries me far less than people receiving brand new machines which shutdown. I do hope, like the rest, that it is the only major issue.