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    New Alienwares 2016

    Discussion in 'Alienware' started by vkt62, Sep 2, 2016.

  1. GTO_PAO11

    GTO_PAO11 Notebook Deity

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    I checked the configuration. Is it the QHD?

    Sent from my E6853 using Tapatalk
     
  2. Neal0790

    Neal0790 Notebook Consultant

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    So i cant seem to get the config link to work. Ive never bought a alienware laptop before, but im interested in there new ones. I own a sager laptop now but the thing is massive and my 780m is showing its age. Plus i dont really like the build quality of them. I dropped my sager once in the 2-3 years i owned it from about two feet (it fell of my desk, i caught it and then it slipped out of my hands) and managed to take a chunk out of the back corner along with breaking the exhaust vent. So that kind of put me off a bit from sagers, since i was kind of amazed how easily it broke. I spent like 2k on the thing and it felt like it was built like a $500 laptop. I was looking into something slim like the razer blade and was going to pair it along with the core. But since alienware can do the same thing i figured i would trade off the ultra slim form for something fatter and probably get more bang for my buck.

    The only thing thats putting me off is why are they so heavy? My sager is like twice as thick, is a 17 inch, and can hold a second 780m for SLI yet the 15in alienware almost weighs the exact same. Am i missing something on why they weigh so much? The 17in version along weighs almost 3 pounds more.

    Secondly, what do the base models usually start at price wise. I was interested in the 15inch, with the 1070 for the portability factor. But havent rulled out grabbing the 17in with a 1080 if the price isnt to bad. But i kind of have no clue what the base price of these normally start at. Ive never really looked into alienware when i bought my sager just because i had that whole "alienware is a ripoff" thing stuck in the back of my head. But from some of the older models with 980m they have online they dont seem like bad deal price wise, but i have no clue if they have seen a price cut or something since they originally came out.
     
  3. DeeX

    DeeX THz

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    FYI...
    Response time is not the same as input lag.
    Response time is how fast the pixels turn off and on.
    The higher then number means the pixel stays lit longer. i.e. Ghosting as a pixel will still partially still be lit even when the next pixel is lit etc.
    Input lag is the time it takes for the source to display the new change on the screen. This is more complex as it has multiple things that can add to input lag.
    For example. The hardware of the monitor or TV has a set input lag. Software settings from the source can add to the input lag. (i.e. VSync, mouse drivers etc)

    Not sure what panels you are talking about but if its the new AW panels they are 4ms response time.
    99.99% of companies do not publish input lag numbers.
     
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  4. Kana Chan

    Kana Chan Notebook Evangelist

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    Pascal needs bigger heatsinks and thus heavier laptop
     
  5. iMbaQ

    iMbaQ Notebook Evangelist

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    So I asked a Dell rep this morning when the new Alienware will be pre-orderable in UK, he said 4-5 months. Surely he is mistaken *rolls eyes*
     
  6. wickette

    wickette Notebook Deity

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    October 4th it's written on Dell.co.uk,...same here in France. Some sales rep don't know what they are saying it's really annoying.
     
  7. IKAS V

    IKAS V Notebook Prophet

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    When will these be available in the US?
    While not my top option I'm willing to give them a shot depending on how much they go for.
    I really hope they start being reasonably priced .
     
  8. Shjo

    Shjo Notebook Enthusiast

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    September 30th.

     
  9. iMbaQ

    iMbaQ Notebook Evangelist

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    Do you have a link for the UK site stating this?

    Thank you
     
  10. GTO_PAO11

    GTO_PAO11 Notebook Deity

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    Do you know the input lag numbers for the QHD from Alienware?

    Sent from my E6853 using Tapatalk
     
  11. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    This has been true of their sales reps for a really long time. Technical strength and product knowledge are not strengths for many of their sales reps. Some don't have any clue what they are selling, and some are willing to say whatever they think you want to hear to get you to buy one.
     
  12. wickette

    wickette Notebook Deity

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    It's written everywhere october 4th UK/FRANCE/GERMANY september 30th USA ;).
    I read the official french date on DELL.FR (France) sorry not dell uk but it's the European release date so don't worry, it's official : october 4th UK/FR for us ;).
    Who am I to judge a sales rep that lacks some computer technical background ? technical reps are here for that, for all the basic info :MXM, RAM etc. they have a written knowledge base for that. What bothers me is how some reps don't care about the customer on the other side of the chat,...they just don't give a f## and don't mind showing it. In France however I occasionnally talked to dell sales rep : they know their products and are good imo (polite, quick, etc.).
     
  13. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    Well, I think you almost have to judge them based on their product knowledge and behavior. Giving excellent service and being polite is always nice, but if they give you inaccurate information the importance of friendly service starts losing value quite rapidly. They need to be subject matter experts on everything they sell to be great at what they do, but it does not seem very common that most of them are. The savvy shopper that already possesses more technical knowledge than the person they are talking with can make informed decisions without their assistance, and only need someone to negotiate a better deal with. Due to lack of information about totally new models, it may not be possible to be a subject matter expert going into the deal; in which case if you cannot rely on the sales rep to give solid, reliable and accurate information you're screwed. Equally unfortunate, the noobs that don't know anything except that they have always wanted an Alienware are in a dangerous place... the blind leading the blind.

    An example of incompetence and poor service could be a very polite and friendly sales reps recommending a configuration readily available with inferior specification rather than encouraging a customer to not buy anything yet and wait for a superior configuration that is on back order or not yet in production. They want to make a sale more than giving good advice to a customer that has expressed that he wants nothing less than the best possible configuration available. This would be an example of instant gratification for the sales rep paired with delayed disappointment for the uninformed customer they took advantage of.
     
    Last edited: Sep 19, 2016
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  14. ashknani

    ashknani Notebook Consultant

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    Yeah they really dont know anything and I have spoken to 4 of em they dont even have a clue and one of them didnt know that they r launching a new alienware laptop on 30 Sept ... they r all clueless
     
  15. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    and the 1080 on december

    just in time to be outdated by volta on q2 2017
     
  16. DeeX

    DeeX THz

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    It is extremely rare that any manufacturer publishes input lag numbers.
    Most gaming monitors and laptop panels have low input lag. Its more so an issue with TV(s).
    People dont realize their TV has 25 - 50ms input lag.
     
  17. GTO_PAO11

    GTO_PAO11 Notebook Deity

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    I see. But the QHD from Alienware has low input lag?

    Sent from my E6853 using Tapatalk
     
  18. Game7a1

    Game7a1 ?

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    The QHD panel is new, so we'll have to wait and verify that when it comes out.
     
  19. Cass-Olé

    Cass-Olé Notebook Evangelist

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    @Gamese7en > thread topic: New Alienwares 2016​

    Q: what are you people doing about the non80Plus rated 460watt power supply being shipped to unsuspecting customers the past 2months in Aurora R5, which runs women & children out of the room seeking shelter & at the same time the complaints pile up non-stop on Club & the comments section of multiple Youtube vids, while crickets chirp, blessed peace on your side of things
    Q: Where are AlienPorras & AlienCastro at? Porras hasn't posted in a month & Castro hasn't posted here in 3weeks = zero Rep Support here, & barely any on Arena in the past 3months

    the Reps have abandoned their posts​

    Is this what new customers can expect these days from Alien Hardware & the people who sell it? Entire Communities are being forced to fix these things themself while at the very same time you're shipping problems out to people's doorsteps

    Is AlienAddict manning the ship these days, huh, he gonna handle most of it all from here on out ...free volunteer help is how Dell wants this thing to all but run from now on?

    [​IMG]
    uh huh ... says you
    the plain result of when Aliens go dumpster diving​
     
    Last edited: Sep 19, 2016
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  20. GTO_PAO11

    GTO_PAO11 Notebook Deity

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    Cool.

    Hopefully they reopen the configuration. I want to canvas the price

    Sent from my E6853 using Tapatalk
     
  21. ashknani

    ashknani Notebook Consultant

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    by the way Im gonna buy the new alienware from HIDevolution.com so if the gtx 1080 will launch on december does that mean they wont sell me an alienware with gtx 1080 ? i thought its MXM and if so I have heard that the alienware is the only company that tap can the full power 150w gtx 1080 while others were able to achieve only 120w does that mean alienware uses a customized 1080 ?
     
  22. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    Good thing you asked. Alienware solders the CPU and GPU to the motherboard. But, HIDevolution is awesome and they can sell you a Clevo with a socketed desktop K-series CPU , unlocked BIOS and whatever GPU you want. Unfortunately, Alienware stopped using socketed CPU and MXM graphics in 2014.
     
  23. ashknani

    ashknani Notebook Consultant

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    :( thats bad news and I know about clevo they r amazing but the thing is I like alienware alot its sort of loyality thingy I like their design, build quality and the brand logo name and my first 2 laptops were from alienware and the best thing about em is that they have a screen that is so clear way better than the yellowish tint of msi and asus which I really hate I guess now im gonna wait till December ..
     
  24. rinneh

    rinneh Notebook Prophet

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    Clevo in my opinion is nothing more than a ferrari engine strapped into a volkswagen golf and because the engine is so big you only can use 1 seat (power for the expense of ergonomics).
     
  25. Cass-Olé

    Cass-Olé Notebook Evangelist

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    I should weigh in my opinion which is that at least a Clevo actually gets Ferrari parts ... V-12 & twin-turbos by my count

    There are of course those brands which try to look like a Ferrari but house VW parts under the shell, by comparison; Kit Cars, you know, a Pontiac Fiero with a 308 body kit on it ... a Fraudarri
     
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  26. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    You shouldn't use your hard earned money on a new laptop based on brand loyalty or the brands logo name!!! Maybe the worst decision basis for a purchase you can do!! :cool:
     
    Last edited: Sep 20, 2016
  27. rinneh

    rinneh Notebook Prophet

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    I rather have a mercedes, Not the fastest but well rounded and durable.
     
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  28. Game7a1

    Game7a1 ?

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    @Cass-Olé I'm not a Dell or Alienware employee, so I don't know what's going on with the absence of the Reps.
    As well, and you may have noticed, no one at AWA has mentioned the 460w PSU in the Aurora (strange because it should be the same one or similar to the AGA one), but I am trying to get up-to-date about it. I don't have as much access as I used to, so if you really want to, ask Addict as he does.
     
  29. rinneh

    rinneh Notebook Prophet

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    Just email the employees of alienware and they are happy to send you an email is my experience.

    These forums are quite toxic. I cant imagine any rep that still wants to visit after a very small but very vocal minority ruined it for the rest.
     
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  30. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Aw reps is always gone before a new released Aw model. Probably training on the new models as every year. Just wait and see. They will come back as previous!! :cool:
     
  31. rinneh

    rinneh Notebook Prophet

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    I had some small concerns regarding my system,. Mailed Mr Azor directly and he put me into contact of his team regarding technical support. They offered me great support took the time to assist me and where very friendly. I cannot emphasize enough the positive technical support experiences with them. I encountered some brands in the past and getting support was like pulling teeth, Situation like this will decide what my next system will be and in this case it will be probably an AW15 2016 with a 1070. For now I am going to ditch my desktop since it is fairly old now and buy a AGA for my 1070 and use my AW15 as a desktop machine when I am home. GOt a nice Gsync panel that I can use at home and when I go to a foreign country for longer than a month I will take the AGA with me in my cabon suitcase.
     
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  32. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Yeah, normally is Dell/AW tech support very good. At least on phone. Only their outsourced home support tech team sucks. I have been there!!
    I mean you said your new Pascal desktop graphics don't fit the Aga. Maybe I see wrong. Or you find the solution for it.
     
  33. rinneh

    rinneh Notebook Prophet

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    standard it seems to indeed not fit. But it might when using 90degree angled low profile pci express cables. Still have to check that though. Going to order 2 of those cables and an AGA. If ot doesnt fit i ship the AGA back and still will build a new desktop and then buy a second 1070 for sli and a more futureproof setup for 144/165hz gaming. My current desktop is pretty much obsolete now. Bf1 constantly had 100% cpu usage while my gpu was hanging around 70%. My framerate fluctuated from 80fps to 50 constantly.
     
  34. Game7a1

    Game7a1 ?

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    That's what I've been thinking. Between the new logos, Aurora, and laptops coming in quick succession (and who knows when that VR backpack is coming out), it doesn't surprise me if they're getting training.
     
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  35. Game7a1

    Game7a1 ?

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  36. GTO_PAO11

    GTO_PAO11 Notebook Deity

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  37. Cass-Olé

    Cass-Olé Notebook Evangelist

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    It occurs to me that some people become habituated to NBR & do not venture into the front lines we call AlienClub & Arena, where the tech support war rages on a daily basis; as one person says 'my interactions have always been resolved', one look on page one of Club gets me a true up-to-date picture, it's just one of many I've found in my 4years of visiting those forums on almost a daily basis, what I know as 4years of research & study & getting my hands dirty. Complaint, a mild one, but it is the latest post, post #1 at the top of page 1:
    No I did not and I even did a facebook messenger to dell and they did not even reply, nor did they reply to my email via cust support
    One can not apply what transpires at NBR to the larger world of Alien Ownership, which is why I issued the challenge a few weeks back for anyone to inspect Arena Tech Support archive, go back the past 3months, you hear crickets; the mods are there, they just hangout in the General section goofing off
    Pulling teeth, you mean like this? Power Adapter Problem (Alienware 17 R3)
    Day One, AlienAddict: 'I will get a rep for you > 25days later, Rep shows up ....

    Q:Why can't a rep simply read the forum posts, why must a rep be summoned by a middleman volunteer that a problem exists in Tech Support Forum; if the oft-heard 'the rep will be with u shortly' is a form of calming effect, what is the reverse effect when the rep never shows at all to answer the post; not only can they not read the forum posts, they can't come even when summoned

    This is for you @|Game: New Aurora R5 reboots under load
    Brand new desktop, I mean brand new. Alien Addict: 'I will alert a Rep', outcome?, no rep. 'I'll alert a rep' is the most spoken word on Arena, yet when I go back & check up? Sift the archive? No rep, post goes unanswered more often than not, yet the General section? ... a strong presence of rep 'support' ... it's a pattern of behavior easily exposed since there is an immutable archive to gather that data. I did my research, I've been doing it for years, it's only been recently I poked around at NBR to check Rep interventions; Porras was a hoot, I'll tell ya all about it sometime, since NBR catalogues all our behaviors here
    Ask someone? Me? Nobody's more up-to-date than I am; besides, I ripped the 460 apart 2months ago & Addict was in that reboot thread like the Town Cryer with his 'get a rep' as it was. I posted about the Aurora 460 fan problem yesterday on Youtube. Let's see. They publicly censored me on E3 Product Launch & Aurora TechTalk; I even made a fake account to make my posts & they were still censored as of tonight & who'd like to bet they will remain censored. No? Make your own post on either, I dare you, then report back your result. Take it to Facebook, I challenge you to experiment there & watch your post be censored, deleted or purposely trapped in the spam filter. Besides, an Alien who does not know by now that the fans go to 100% should be dismissed. 'The Higher-Ups have ruined Auroras reputation with that crummy power supply', should be reverberating by now in all sectors
    Quote from La La Land. People who represent an actual Mercedes should have no fear of reprisal over a superior product. They can't come here to help sell their new product?, answer questions?, mingle?, lest their feelings get hurt? Whatever. They barely rep at Arena as it is, don't you get it. They left here due to a guilty conscience, not toxicity, don't re-write history like that
    Ah yes, old customers being ignored for new ones ...

    Do me a favor Game: please get Kanes_Inferno some Rep Support for his Aurora R4, once & for all; they've ignored him on Club & Arena, for weeks now & he' so hard up for help he took it to Alien Owner's. One simple chime-in from me & he'd be back in business, & I'd like to help him out but I'm out to prove a point; I ignored the 100% fans issue in 51R1 lastnight that came in also, to test to see if any rep help came for that model. Nope. Got no time for old problems. And patterns emerge.

    Tell me again how everyone's too busy the past three months prepping for the new models ... & I'll show you past paying customers left in the cold as the by-product. 17 R3 owners? Your time is next ...

    Mercedes Reps would never abandon a Mercedes forum, so I don't buy the comparison to the product itself or the Rep Support; I'd rather have a Dodge Viper anyway, because I buy, drive & covet American muscle

    Ah yes, another fine Mercedes product if ever there were one ...

    there is a new thread at JonnyGuru.com called: Is it a bad idea to use a garbage psu for a short period of time? In there, they will go over the pro con of only using a garbage psu for a week, while waiting to take delivery of a 'proper one'; some are repulsed by the thought as they should be, since just an afternoon is too long ... I'm so tempted to post in there about the 460w found in the AGA Aurora R5 & Dell XPS 8900, & ask that forum if it is a bad idea to use a garbage psu for a long period of time & watch what unfolds

    like I said ... I'm tempted

    the floor is open at JG.com of course, to any forum member here wishing to chime in their two cents there about long term use of the AGA power supply as a fundamentally sound practice

    It comes as no s'prise that the Aliens prey on & take advantage of their mostly inexperienced consumers, something Mercedes can't exactly away with no can they. All this talk of VW in the past day?, Alien Hardware -or- Alienware, a proper understanding of who they are & who they aren't can not come from being a simple owner, it comes from years of interacting with other owners in these forums, where you will find after it is all said & done that they are less Mercedes & more VW, offering compromised engines that need to be monkeyed with to pass emissions ... that goes for desktop or laptop, & that's the problem I have with this company after my 4years study, I possess too many anecdotes I can call back on to take serious what most people in these small obscure threads spout about

    As an aside, most of the toxicity, as it is called, comes from the membership knowing the Aliens are just as likely to read posts here as any other member. The Reps 'abandoning' this place isn't so much avoidance of vitriol, as it is guilty conscience over how they did forum members / owners in the not-too-distant past: eaves-dropped & openly asked for 'help' towards better products then used that same information to 'toy with the emissions' & gimp the product. King John & Fox can tell yas all about it - unforgivable - & they know they're not wanted here is my guess, as back stabbers with a guilty conscience ... they likes to eaves-drop here, make no mistake, which helps explain most of the open prevalent 'hate' ... yeah, think about it ...

    Challenge to any forum member: message Frank Azor. Ask him why he uses a patently fake batch of CGIs to help sell Area-51 the past 2years

    be nice: 'Sir, if I click every option on the menu & make it a Flag-ship Build with the $2100 Intel, will my desktop arrive just like the photos & video?', & see what he says ... if he says. Put it to the test, this emphasis on how friendly & positive & open they're said to be pre & post sale. A fully-built & warrantied Area-51 is $6700, so it should at least look like the photo right? Afterwards, due to false-advertising & however you're treated over a potential high-ticket sale is when things can get nasty
    _____________________
    edit for new posts beneath me​
    the feeling's mutual
    I ask you to take the $7000 with tax challenge, & that's all you can spit out? Figures, it isn't your $7000 to not-pick there bud, it's someone else's. Let me explain something: I broadcast loud & clear in attempt to get people everything that should come in fake CGI photo. But you?
    • complacent
    • weak
    • agreeable
    • ain't worth it to complain
    • let it go
    your complacency harms the community, my aggressiveness stands to benefit the community

    They feed off of people like you, & this world needs people like me to counteract your weakness of voice, dismissives & flippant remarks which say 'everything's ok people'. Is it? Dell Aurora R5 i7 6700k crashes --> delivery last week, not 5days old, " been having the crash everyday" ..seeks help in forum ... rep help? ... nope, ignored ... effect on concerned forum member waiting to take delivery of his own new desktop?

    "They still haven't gotten back to you? That's some top notch support, don't you think?"
    "Right now with all the negative reviews about the R5, I am just thinking of canceling. Doesn't seem worth the trouble".

    Awesome, since I account for most negative reviews he probably read, but Dellware creates its own enemies & critics, my help will never be needed for that. But hey, it's ok, Rhinneh calls it top notch support, & you don't need all that hardware in the CGI anyways, pay 'em $7000, stop nit-picking, call it even. The jaundice eye can only see yellow, & fan-boyism dies a slow death

    Why? Somethin wrong with the one in it? They can't sell you something spiffy that runs & looks ok? They's Alienware though, ain't there stuff good enough?
    Yeah ... AGAs the poster child ... uh huh ...
    __________________________
    The desktops got their product launch, new for 2016 & are on-topic. I'm re-butting two members input here, I'm in the Lobby section of NBR, not a sub-forum, & I will post wherever I feel like posting whenever I feel like posting with whatever I feel like posting, same as everyone else, & you Sir have just fallen on my ignore list
    most, but not all ... I cater to my own interests 1st as is my right, & I have a right to post what I want since to do so allows me direct potential access to Alien Reps wishing to read & possibly respond to me at a moment's notice
    VVVVVV​
     
    Last edited: Sep 21, 2016
  38. CarbonTwelve

    CarbonTwelve Notebook Consultant

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    Cass-Ole, you seem to have a real beef against Alienware. Whilst I'm sure you have valid complaints, it seems like a thread about the new Alienware laptops, in the Alienware sub-forum, isn't the best place to make general complaints about Alienware products.

    Most of the people in this thread are interested in details about the new Alienware laptops, so the only thing you're going to achieve is riling up fans and railroading the thread into unnecessary arguments. Save it for other threads.
     
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  39. rinneh

    rinneh Notebook Prophet

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    Your posts are always so annoying to read due to its length while the content is not that much,,,,

    you see me actually responding in that thread. My username there is Rinzero. But I am not really active there. Just a lurker. Like I said, mail the people of Alienware directly. I got a response in just half a day.

    I am very well known with JG his work and knowledge. Also when I have a Graphic amplifier I will change out the PSU. Unlike the laptops the AGA is fairly low priced. I didnt research the PSU in depth though But I still will change it to a fully modular PSU that fits so I have maximum durability but also more neat looks to satisfy my OCD.

    Its a business just like Clevo for example will change direction as soon as it does not work for them. They got mouths to feed. Better vs different products is the case here. Maybe in their opinion they are lesser products. In my opinion different more catered to my needs. But there is a false sense of superiority in these threads by some users. Constantly flaming, trolling and just blatantly refusing to see another point of view.



    Systems are suspected by change, its just a render. No render perfectly shows the product it is simply to "perfect". So I call this nitpicking.
     
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  40. wickette

    wickette Notebook Deity

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    My god some people are really spilling hate based on CGI rendering of products...
    I would like you too look at the picture here : it's an official picture from ASUS, and to make it look slim, they remove the WHOLE VENTS in the picture.
     
  41. Cass-Olé

    Cass-Olé Notebook Evangelist

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    That isn't a $7000 with tax laptop housing a $2100 processor you linked to, but this is certainly worth complaining about [​IMG]
    there is no third fan & the cooler isn't 50mm wide, it's 25mm wide, half, & there's no disclaimer saying 'optional equipment shown' because those parts aren't optional, they don't exist. Uh huh. It's got the Alien logo on it to make it look stock ... that didn't use to be there in this CGI which dates to 2014 - May 2016: they put the logo on it special, did this in June, a re-touch to announce Broadwell-E ...

    To announce 17 R4 2weeks ago at PAX? They took this CGI, turned it into a 24 x 36 picture, mounted it on a wall as a backdrop as a prop for the camera, Wall Art ... the lie has been enshrined into Wall Art ...

    Shell out 2grand on a 10-core, $1350 or $750 for the next cheapest Intel?, you might think it'd have a 50mm beefy cooler & why shouldn't it, never second-guess it wouldn't since you shelled out thousands in total, never expect a whimpy one, they don't want you to see the whimpy one bro or they'd paint it in there with pride - with pride - they don't want you to even ask about it; go on, go to Facebook or Youtube right & ask them about it. Just ask the simple question: "I'm buying this based off of your website photos, sight unseen, based on your pictures ... so will I get the 50mm cooler shown in the Broadwell-E pic? Does it have all that cooling on board?"

    Report back when you get an answer -or- come back next month if you still haven't gotten one.

    It's hardly nit-picking: they know exactly what they're doing by using this false-advertising, to make you think you're getting more than you actually are, to close the deal, to get you to buy through making it looked maxed out. It's dishonest. Of course it is. This is Alienware

    And this is an Alienware customer last week: A little cooler "I think I would like a little more cooling on my cpu. Like more radiator, MayB some colored case fans. What's a 'Best Fit'?"
    He'd like his missing fan I bet, since they're special & cost $30 each. If he'd got that fake fitty-mil? He'd be set for life. Instead? Gotta buy a cooler twice ... if you don't belong to Area-51 Nation it comes as no surprise you have no vested interest. But if they gimp one of us, they'll try to gimp all of us, this is the lesson

    Put a 25mm cooler & remove that case fan? Case looks empty ... little bit scrawny now, & we can't have that now can we? Maximum airflow & cooling is what we have for sale! You won't crave more radiator & fans! You're set for life! We got yo back right from the factory baby!

    Not ...
    [​IMG]
    Pre-Production CGI
    why it matters​
    no black power supply modular panel (it's ugly multi-color)
    no middle fan (spot's empty & mthrbrd can't run it anyway, gimped to compensate)
    no 50mm cooler (whimpy 25mil)

    This is what the original designer planned for the customer to receive, pre-debut, pre-launch, pre-production CGI: a maxed out system

    Corporate later decided no, we must cost cut --> 'change PSU, remove case fan, make cooler smaller ... but !!! ... keep the CGI in circulatioun unchanged, to make it looked maxed out when we advertise ...' ... this is the problem people

    I can't get the psu changed, but I can lobby to make sure all A51 owners get what is due to them -or- shame Alienware into drawing a 'true' CGI & circulating it ... not max

    If they aren't ashamed of the cost cuts & missing 'stuff', why not bring truth in advertising?

    People, owners?, they discovered the false advertising after delivery 2years ago & made a stink, not me, I just carry the banner, everywhere, & spread the word

    They can have Asetek make a 50mil cooler & toss in the fan, it ain't no biggy, given their insane markups on Broadwell-E which is overpriced in the hundreds. hundreds

    Ask Alienware where the missing stuff is ... & watch what happens *wink*
     
    Last edited: Sep 22, 2016
  42. wickette

    wickette Notebook Deity

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    You have sales rep and a technical sheet, you don't pay that much based on a CGI !!! I'm sorry but looking at a picture is NOT ENOUGH. I don't invest that kind of money without knowing all I need to know, and i just showed you an example of how ASUS was kinda lying in its cgi rendering, so it's not just for DELL/alienware.

    This is just an advice I'm not judging you.
     
  43. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    Nope, that would be the wrong thing to do. Fanbois are the last thing people contemplating buying a Alien-swear product need to hear from. Brother @Cass-Olé is the voice crying in the wilderness... the Paul Revere...
    If you've had a good experience, count yourself blessed to be an exceptional case. How hard is it to see that the silence is deafening? Everything posted is truth and it's offered as a warning to those smart enough to listen. Stop killing the messenger. Pay attention and avoid the problem.

    It ain't about pictures. It's about selling defective products and then not being there to help your victims recover from their bad purchasing decisions. It's about making promises and not keeping them. At least they used to apologize. If I were one of the social media reps, I'd probably want to run and hide as well. I bet it sucks to represent a company that sells defective garbage. You'd be more of a whipping post than a provider of solutions. There would be no vitriol and hate if they took care of business. They used to, but that was back in the good old days. They ended a couple of years ago. Now we're in a Dell Depression.

    Actions speak louder than words. Judging the tree by its fruit we can see that Dell doesn't love their customers. But, they do love their customers' money.

    The Fanbois Dystopian Utopia
    [​IMG]
     
    Last edited: Sep 21, 2016
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  44. Caladdon

    Caladdon Notebook Evangelist

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    And so they came forth, the naysayers, ever confident that their posts would be heeded for "words of advice" and not the mindless hate spewed rantings they actually are.

    We all get it - You don't like the new Alienwares.

    Does that mean those who do are fanboys or uneducated - No - It really bloody doesn't.
    This extreme categorization of customers, because you personally don't like the new direction, is just one of the many indicators of the sheer levels of unwanted stupidity the rest of us have to deal with on these now disgustingly toxic forums...

    You have no idea how unwanted and idiotic you lot appear to the rest of us that are here simply wishing to find out about the new Alienwares.

    The new systems are good. Are they perfect? No.
    However for their intended purpose they are excellent computers.
     
  45. Game7a1

    Game7a1 ?

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    We don't need to go off topic once again, nor do we need to fight again. This thread's main purpose is about the new laptops. Sure, we can mention about the desktops, but they've already launched. Do we need to get another thread locked because some people want to keep doing the same dance and song? I think the NBR admins are annoyed at checking the Alienware sub-forum every time because of the same fight going on every time.
     
    Last edited: Sep 21, 2016
  46. jedfactor

    jedfactor Notebook Consultant

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    I just don't read a lot of comments on here because of the type of hater filled language used, some people are just overly negative and critical and it puts people off, so they don't even succeed in getting their point across because people like me don't want to go anywhere near their comments. Its like conspiracy theorists, the negativity and toxic nature of their ramblings is just too much to deal with, most people just don't care that much to deal with the negative energy, especially about a computer that I may only use for a couple of years in any case.
     
  47. wickette

    wickette Notebook Deity

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    I understand the frustration of many past AW fans but it's a post about AW 2016 so you don't like them don't come here yelling 150 lines each time someone say something you don't like, it's against the very principles of NBR keep in mind that. Again, I understand but just be cool with people who want to give the 2016 batch a chance, but I already took your point of view into account for my next purchase !

    Now back on topic.


    What worries me is the repasting : I saw a video about someone opening the new AW2016 (around 2:15), and you can see that we can't really remove the heatsink without removing all the MB (i Think), looks like the barebone has some black plastic parts that blocks the heatsink if we want to remove it from the back panel directly. but maybe those parts are easily removable ?

    i really like repasting with IC7 my laptops when i get them, usually the generic tooth pa..thermal paste is not really good.

     
    Last edited: Sep 21, 2016
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  48. rinneh

    rinneh Notebook Prophet

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    Its similar to the current AW laptops. The motherboards are inverted. The current AW looks daunting to open. But i can repaste the whole machines in 15minutes now. Just becareful and study the service manual.
     
  49. matt-helm

    matt-helm Notebook Consultant

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    I've had maybe 8 or 9 Alienware laptops over the years, I can't really remember having any issues that didn't get resolved fairly quickly.

    I'm of course considering getting the new 17", however maybe it's time to try something else? Build quality and screen brightness/quality are important to me.

    Sager? Asus? MSI?

    Thanks
    MH
     
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  50. dadealus

    dadealus Notebook Geek

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    AW Facebook confirms 1080 availability is Nov
    [​IMG]
    ( Source)
     
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