*OFFICIAL* "All Powerful" M15x Owner's Lounge, *Part 2*

I hear ya. I do 3d and 2d art so I've been slacking hardcore waiting for my ship to arrive.

 

I got transfered back and fourth for like 30 min until i landed at this "Technical support" Guy. He told me that the screen needed ATLEAST 5 dead pixels before they would do anything, and that it didnt matter that it was like that from the start. He also said that it was my mestake that the Command center didnt work. Even though when i first turned on the computer (FOR THE FIRST TIME) it didnt work.
I tried to not take no for an answer but he was really sure in his case...

I think it's really bad service that when u get a product that doesnt work. They don't do SH#T about it...

 

No bluetooth for me, I have no reason for using it.

 

Reading through it seems there are a few issues with upgrading to W7 straight away, might not bother for a while as I don't seem to be having any issues so far.

I <3 my M15x

lol

 

did yours not come with windows 7 installed ? if your order was 23rd i thought all orders after 22nd were being sent with windows 7

 

ive already had my screen replaced once withon 4 days of ownership over a bit of trash behind the screen. the replacement screen(refurbished on the box) has a dead pixel. i just got off the phone requesting a full replacement and am awaiting a return call. if they don't want to replace the entire thing ill just return it.

 

Call customer service and escalate it to the resolutions department. Tell them your dissatisfaction. Two things may happen, they will contact someone from tech support who will help you, or they will set up a return/exchange for you. Well, that has been my experience anyway. Good luck with that though. That really stinks.


Edit: Thanks Hawkeye... that is what I was afraid of. I need the bluetooth, and this is starting to become problematic for me.

 

You rock dude, it works! In control panel sound options there is Display Port sitting along side the speakers and headphones. I'd found this setting before but didn't think to make display port the default audio device. When you unplug the TV you have to set the audio back to your speakers but still I'm stoked that it's working

 

Thats great news, can you let us know which cable you went for?

 

well i took dell finance to pay for mine and if there is anything wrong with it even only 1 pixel i will not be paying unless its fixed. I have read my agreement and the exact words under my rights are :

IF YOU RECEIVED UNSATISFACTORY GOODS OR SERVICES PAID FOR UNDER THIS AGREEMENT YOU MAY NHAVE THE RIGHT TO SUE THE SUPPLIER OR US OR BOTH

IF I AM NOT SATISFIED AND THEY REFUSE TO REMEDY IT I WILL SUE. I AM NOT PAYING £2237 FOR A LAPTOP THAT IS NOT PERFECT

 

I got a generic brand one from eBay.

 

http://www.monoprice.com is a great place as well.

 

Glad I Could Help Smeggit And I'm Sooooo Glad It Works For My Sake Too

 

http://www.cabling4less.co.uk/index.php?pageLayoutId=34

FOR ANYONE IN THE UK I AM GETTING A DISPLAYPORT TO HDMI CABLE FROM THE WEBSITE ABOVE THEY ONLY HAVE 1.5M AT THE MOMENT BUT I SPOKE TO SOMEONE YESTERDAY HE SAYS THE 3M WILL BE IN STOCK WITHIN 2 WEEKS NO ADAPTOR JUST 1 CABLE £18.40

 

hey smeggit, is this all you need to connect ur laptop to tv or do need the actual hdmi cable as well?

 

Based on the description, I don't think you need to have the actual HDMI cable anymore since it is male to male.

 

if you buy an adaptor you will also need a cable
but if you opt for a displayport to hdmi cable you will not need an adaptor

 

*Very* nice setup. I'm feelin' the corner desk.

 

Yep, the others are right, it's a 6 foot cable and you don't need anything else to use it.

 

ok. update on my screen fiasco.

i called and tried the polite"please send me a new unit because its a week old and already been fixed once." didn't work. they wanted to put a third lcd in. i doth protest sir.

called back and asked to return it and now there's a new laptop coming. ill post pics of the pair dancing together before i send the original back

tyvm. it was basically to give folks perspective on the size of the M15x in relation to the rest.

 

+1 thats fantastic, nothing better than a new unit!

 

Hey! congrats! Now tell them to send it to you with the bluetooth already installed! ((Yes, the bluetooth thing is really bothering me))

 

My alien just landed! I can't wait to get home now to mess with it ... I think I should of had it shipped to the office

 

Bubbamel - I will look at mine tonight and report on the BT. It wasn't listed on my order but tech support said it is default and should be in all M15x's

 

@ApoNonno, nice... my alien lands today too.

Can someone slap all the links together for all working drivers to make it easier for the rest? That would be a life saver.

If not i'm sure I'll have time this weekend to do it since I'll be stuck trying to get everything to work... assuming its not working by default.

 

wait, whats wrong with the stock drivers

 

Thanks so much Apo, I really appreciate it.

 

i'm with you shadowarachh we are all paying a lot of money for this laptop and it should be delivered in perfect working condition no exceptions

 

Well some are saying the Bluetooth drivers need to be updated for the card to work and from what I understand there are other problems with the alien fx and alien sense. I could be wrong but I haven't heard anybody with win7 installed without any problems.

 

my problems stem from missing/damaged hardware. i love win7.

 

would anyone be able to take photos of their black M15x with blue lights on? thanks

 

Will see what I can do for you ... can't promise anything though as I might start geeking out on it to much once I open the box.

 

This is the one I posted of my older one. Sorry for the quality it is from my Iphone.

http://forum.notebookreview.com/attachment.php?attachmentid=39114&d=1254775662

 

My wife is taunting me via IM about the new machine sitting at home waiting on me.

 

Lmao.
I bet you're super excited ApoNono =P

 

Love the sig Roxy.

Apono: Yeah, I *used* to have a wife like that.

 

Thanks ^_^; I only know basic stuff on adobe photoshop... so it looks kinda plain huh?

 

I have a question - is it normal to get 11,002 3dmark06 score for my M15x? I don't really know much about the scores... I just did it for the heck of it.

 

I have an awesome wife ... she just knows how to push my buttons on things like this. I will show her though! Tonight it will be just me and my M15x!

 

Darn... Dell really hate me. To recap my UK ordering issues:

- I ordered two machines (Black for me, Red for the Wife) late September
- 1 week into the order they pushed back delivery date
- 2 weeks into the order they pushed back delivery date
- 3 weeks into the order they pushed back delivery date yet again
- Just before the one month anniversary of ordering my laptops, I checked the order status online and found that my order had been cancelled. No notification or anything.
- I sent 5 emails over five days and had to call four times to find out why my order had been cancelled. Eventually I was told that there was a “software problem” and my order had been reinstated and I would receive a 100 GBP refund
- Two weeks ago I received notification that my order was being built!
- Last week I received a notification that my order is due to ship on the 5th Nov.

Today I receive an invoice with my order. The invoice is actually different to the original order. Both machines are Nebula Red, definitely not what I ordered and I went back through all my documentation to confirm it. I also thought I’d check to see if they refunded my 100 GBP. It turned out that they have not, BUT they had debited another 3,600 GBP (three weeks ago).

It’s been almost 7 weeks since I ordered and my laptops have yet to show up. Dell have double charged me and taken over 7,000 GBP out of my account. Assuming my laptops do arrive, they are both Red chassis, not what I ordered. So I am pretty annoyed. Based on my experiences, I would never recommend Dell to anyone.

 

i'm with you on that one. my wife is great!

she didnt flinch when i ordered my laptop. i get a text this morning telling me she'll be adding another tokidoki to her collection because i bought the M15x.

sorry to hear of your ongoing issues redback

 

That's appalling RedBack!!!!

You are going to lodge formal complaints right?

 

That is about normal for the M15x. Do you happen to know the resolution that 3dmark ran at?



My wife has been pretty supportive as well, especially since I have been so indecisive about my purchases. She just keeps on saying, don't you dare pay more. I just nod.

@Redback sorry to hear that. Have your issue escalated to resolutions/escalation department. I am sure they can help you to some capacity.

 

How do I check to see which bios version I have. Any help is appreciated!

 

You should be able to access the Bios by hitting f2 ( I believe) when you boot your laptop, it should tell you the version there. Do not change anything if you are not familiar with the bios!! (had to put in that disclaimer..hehe)

 

Start > Enter Dxdiag on " search program & files " ( assuming you have windows 7 )
It should show what bios ver you have.

 

when the laptop first boots up there is a screen that says press F(something, i forget) to enter the bios. do this and on the main page it will show the bios version.

 

Thank you very much!!

 

You can do it my way too =P

 

NO MINE IS BETTER!