*OFFICIAL* M11x Order Status Discussion Thread

Oh, and the Lodz plant is closed Looks like someone needs to update there wiki.

 

Dude Wikipedia is NEVER wrong. I know that the plant in Limerick is closed, but it looks like Dell has some other plants in the EU. Here is a snippet from Dell.com concerning their European facilities.


Europe, Middle East, Africa
Headquarters: Bracknell, England
Business Centers*:
· Germany – Halle
· France – Montpellier
· Ireland – Limerick
· Morocco – Casablanca
· Slovakia – Bratislava
Manufacturing and Distribution:
· Ireland – Athlone (Alienware)
· Poland – Lodz (opened 2007)

 

US here. Edd 3/8

Ordered 2/3 and called in today. Says preparing to ship! Finally

 

"Called in" as in automated number? "Preparing to ship" as in boxing or almost to your door? Lol

EDIT: Where's my phone...

 

Yep it's the automated number

Oh yeah, just check my order status. Updated to EDD of 2/18!

 

Not sure that is correct what they told you. Having a separate and delayed process for nameplates would be a logistical pain in the butt and not worth it. I am near 100% that the plates are one of the last things done and it is in the finishing section of production. Not even sure they are really engraved, as much as perhaps stamped

 

i think they are engraved. its not like ink on a piece of metal. its actually etched in there.

 

They are etched by sharks with laser beams! Or maybe just plain lasers.

 

What number is that? I'm not sure which one to call on the website.

Mine has been in production since 2/5 IIRC. It'd be perfect if it ships thursday! (got overnight shipping and don't have classes next week)

 

I'm just glad that someone else is getting them first so I don't have to worry about taking a thousand pics and benchmarks.

As of 17:46 EST, mine is still in the "build" stage with an EDD of March 4th, 2010 (ship date of March 3rd; can't beat overnight shipping). Specs are SU7300, 4GB RAM, 160GB HDD, Bluetooth, and Gobi WWAN set up for AT&T. I'm going to be super pissed if we get snow on the 3rd, though. The delivery agencies in my area are notorious for delaying delivery when they see something that resembles a snowflake fall from the sky.

Congrats on all of the early shipments!

Edit: thought I would add that I ordered on February 3rd. Specifically at about 16:00 or 17:00 EST.

 

Check the Dell Order STatus Wiki page for the # (just google it, should be the first result)

 

To get your real Dell order status: http://forum.notebookreview.com/showthread.php?t=457512

 

Still can't find out where the European orders are being produced, Homebrew showed an image which says his shipped from Limerick, Ireland only a couple hours from where i live, BUT that Dell factory has closed down. I know Alienware had offices in Athlone in Ireland but do they manufacture there too? Uhh my head hurts.

 

Thanks!

Still in build stage

 

Just checked my date, my EDD has changed from March 5th to February 24th!

My order status page says that the manufacturing build is complete.

Just for reference I'm based in Australia and ordered on the 8th of Feb.

 

I'm from Australia as well and ordered mine on 13th Feb, so hopefully get it by the end of Feb. Did any of you Australian Orders hassels dell? Or they just decided to change it earlier EDD?

 

mine changed to in production earlier on today but now its says info temporarily unavailable - hope they are updating it to say shipped

 

how many days does the in production stage take and once shipped how many days to get to you?

 

I didn't hassle them, I just rang up a few days ago using the automated phone system and my date was the 5th of March, checked again today and now it's the 24th of Feb.

 

Wow! Congrats, I ordered on Feb 3rd early in the morning ~8AM EST, still in build stage USA here. Shucks. What's your config? Curious if there will be a pattern on that since I know some people ordered on Feb 1st and 2nd too. Wonder if they'll be shipping soon or not =). My config is in sig.

*edit* NM, I saw your config in the owner's lounge. Maybe the no nameplate helped speed things up?? heh

Called the automated number, yeah still in the build stage.. bummer.

 

heres the shipping info

 

I am SO jealous.

 

my config is exactly the same i ordered on 10th how long did it take for you to get from in production to shipped stage? and did your edd change?

 

It started production on the 6th and went to shipping on the 16th. ETA was 26th though before

 

i ordered on 10th in production on 15th i hope production doesnt take too long my edd is 26/02, how many days does it take once shipping status and you get it do you know?

 

Awesome.

Cheers for that and hopefully i'll get mine as fast as yours

 

I think I will have to stop checking this thread because it is just pissing me off that people that ordered way after me are getting theirs way before mine. Because of engraving my names? Pffff thats ridiculous.

I ordered 2 weeks earlier and will get my laptop 1 week later than some people, because of a name plate? 3 weeks for a name plate? If I could do it over I would tell Dell where they can put the nameplate

 

As far as the nameplate goes, my order just shows "standard namelate".....what does that mean? Was there supposed to be a step in the order process that I customized it? Also, does anyone that order from Canada have a EDD before March 1st? Just curious.

 

I think only the US customers get to customise the name plate.

I'm in Australia and my order says - "Alienware Generic Nameplate"

 

+we get them earlier actually because alienwares are made in china for america and there on holiday and in the UK there made here so we get them sooner

 

Yes mate, only the yanks get engraving. Even the Uk doesnt get it.

 

I'll take my machine two weeks earlier over a silly engraving. I'll probably sell it in a year anyways.

 

Canadian order from 02/02 and no movement on my EDD. Still at 03/08. Sigh. Looks like they're shipping US orders instead.

 

Not for everyone. I ordered the morning of 2/2 like one of the first orders to be placed on the official page. I got the internal expedite request, I got overnight shipping, still estimated at 3/3.

Meanwhile some random guy who ordered later and got the free 7 days shipping got his shipped.

I am happy for him but......RAAAAAAAAAAAAGGGGGGEEEEE!!

 

There is no rhyme or reason with Dell's queue.

Might as well not even read this thread as all your gonna get is aggrevation

I've been here before so it doesn't surprise or bother me anymore.

 

Reminds me of the M1530 launch back then in the Dell section...

 

Yep. Same crap as it is all Dell now

I don't get upset anymore - its the norm for me.

 

If you guys think Dell is bad you should try Lenovo. Their ship dates are fluid to say the least. While your estimated ship date may say 14 days, for example, you might not get it for a couple of months. If you decide to cancel your order Lenovo may still ship it even weeks after you cancel the order. Makes for some interesting surprises when you check your bank account and you're overdrawn or missing a couple grand. If you decide to return the unit you should have never received you'll get dinged with a restocking fee even if the box has never been opened. Dell is bad but there are worse out there.

 

I am still in the build stage, just like the past 12days.

 

Ok so in the other thread I said since ordering on the 8th of Feb (with big Sam) my status had not changed at all from 'order received'. So I jump on the old crapbox (the computer that ISN'T an Alienware m11x) casually and maybe slightly obsessively click rapidly (like a kid/me pushing the button at a pedestrian crossing) on the Order Status screen on the Dell site.

I then proceeded to type in some random junk and...

Current Status: Arrived in Local Port
Estimate Delivery Date: 18-Feb-2010


OMG?! Needless to say the pants I was wearing at the time turned white (in which case I went to the pants store and purchased a new pair) and onlookers scowled in disgust at me. I don't know what happened, but it was a bloody miracle! I'll have my shiny new m11x before the end of the week!

 

awesome man! so where ya ordering from? I'm curious for US orders

 

Same. I ordered mine 2/2 with 3-5 day shipping and it's been at 3/8 ever since. Here's hoping there's some movement tomorrow?

 

Yeah I'm calling it a night and will check my order in the morning. I get the feeling there will be an update tomorrow... when everyone with a 2/2 order date had a status change to "In Production", mine updated the next day. Maybe we'll be as lucky as these Redcoats and Aussies.

 

Are you guys seeing the updated delivery date on the order status page or by calling in?

 

you better be ready for some major reviewing, picture taking, and benchmarking son. with early delivery comes great responsibility.

 

QFT.

We expect a lot from you!

 

Ordering from Australia, so probably no help for you guys in the US.

Checked again just now for the sake of curiosity and:


It's really moving now! Gotta be up early for the next few days... Argh...

 

Mines in Production now, if that only takes round 3 days and they actually are shipping from Ireland I should have mine by weeks end, Hopefully.

 

when did you order whats your edd please

i ordered 10th mine is in production since last night and edd still 26/02/10

 

Still in production. Grrrr > : (