The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous pageNext page →

    *OFFICIAL* M11x Order Status Discussion Thread

    Discussion in 'Alienware' started by gregv03, Feb 1, 2010.

  1. rushmore

    rushmore Notebook Evangelist

    Reputations:
    58
    Messages:
    420
    Likes Received:
    3
    Trophy Points:
    31
    Again, I am less suspect if not in the US, since other countries were at least reporting shipment status. Just takes a few pics to resolve the matter :)

    Or perhaps I am just jealous since my freakin' order is "being processed" due to waiting on power cords ;)

    I would not mind if it were power "chords" :) Twisted Sister style !!!!
     
  2. ceolwulf

    ceolwulf Notebook Evangelist

    Reputations:
    92
    Messages:
    649
    Likes Received:
    0
    Trophy Points:
    30
    Still "build" stage. >:O Oh well, at least there will be no pressure to unbox/benchmark/take pics!
     
  3. nuke737

    nuke737 Notebook Deity

    Reputations:
    83
    Messages:
    1,225
    Likes Received:
    0
    Trophy Points:
    55
    All I want is to get mah m11x so I can get to use the sig pic with pride ceol. T_T. Order processed. I is sad. LOL
     
  4. BrianIRL

    BrianIRL Notebook Consultant

    Reputations:
    1
    Messages:
    102
    Likes Received:
    0
    Trophy Points:
    30
    Hope this guy is the real deal, mine is still in production EDD of Monday though, this would really help me stay sane for the next week.
     
  5. impruv

    impruv Notebook Evangelist

    Reputations:
    8
    Messages:
    382
    Likes Received:
    0
    Trophy Points:
    30
    ...[tumbleweeds tumbling accross the desert]
    please don't be a fake!
     
  6. Dio

    Dio Notebook Evangelist

    Reputations:
    153
    Messages:
    311
    Likes Received:
    0
    Trophy Points:
    30
    Customer Number: xxxxxxxxxx
    Dell Purchase ID: xxxxxxxxxxxx
    Order Number: xxxxxxxxxxx
    Order Date: 2/3/2010
    Order Status: In Production
    Sign up to receive an email when your order ships.

    still in production as of this morning in the build stage. ship date 3/3/10
     
  7. trentbg

    trentbg Notebook Consultant

    Reputations:
    107
    Messages:
    256
    Likes Received:
    0
    Trophy Points:
    30
    Customer Number:.........
    Dell Purchase ID:.........
    Order Number:........
    Order Date: 2/3/2010
    Order Status: In Production
    So, I think still no change there, same status as 2 weeks a go.
     
  8. adamgoodie

    adamgoodie Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    I'm in UK, my order is being shipped. I got a call this morning asking me if tomorrow (18th feb) between 08 and 13:00.

    I was no way one of the first to order ( a couple of days after it appeared on the site) and i was just wondering if anyone elses is being shipped, because i haven't seen anyone else mention that theirs is... ?
     
  9. ahanslot

    ahanslot Notebook Consultant

    Reputations:
    0
    Messages:
    140
    Likes Received:
    0
    Trophy Points:
    30
    when did you order im from uk i ordered on the 10th
     
  10. adamgoodie

    adamgoodie Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    05/02/2010 - so it took 10 days for it to get "Shipped" status.
     
  11. popypopy

    popypopy Notebook Evangelist

    Reputations:
    25
    Messages:
    301
    Likes Received:
    0
    Trophy Points:
    30
    'In production' does not change until it ships, you have to call them to see the stages of 'in production' like build,test,boxing etc...
     
  12. tuxblondinet

    tuxblondinet Notebook Consultant

    Reputations:
    46
    Messages:
    119
    Likes Received:
    0
    Trophy Points:
    30
    No more news of that dude who recieved the m11x?

    maybe just fake ! pfff!
     
  13. jonjonk

    jonjonk Notebook Ninja

    Reputations:
    121
    Messages:
    783
    Likes Received:
    2
    Trophy Points:
    31
    I ordered on the 4th, but had to cancel and reorder at the 12th. Not going to expect mine anytime soon.
     
  14. Gshocker

    Gshocker Notebook Guru

    Reputations:
    0
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    15
    I was shocked this morning to see delivery prep as the status. The EDD has now changed to 2/20 which is impossible but at least there seems to be some progress finally.
     
  15. adamgoodie

    adamgoodie Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    I can't say for sure, but it went into production pretty fast, so i would guess at about 6-7 days.
     
  16. jonjonk

    jonjonk Notebook Ninja

    Reputations:
    121
    Messages:
    783
    Likes Received:
    2
    Trophy Points:
    31
    @gshocker
    are you in the States? If you dont mind me asking, when did you order?
     
  17. ahanslot

    ahanslot Notebook Consultant

    Reputations:
    0
    Messages:
    140
    Likes Received:
    0
    Trophy Points:
    30
    i mean how long did it last in the in production stage before shipping if you know? i hope as i ordered on the 10th and you ordered on the 5th mine comes in 5 days :)
     
  18. Gshocker

    Gshocker Notebook Guru

    Reputations:
    0
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    15
    I am in California and I ordered 2/2/2010. I just called the automated line and the status there is shipped!!! Yipee!! Will see when it actually arrives now. Fingers are crossed that this is not a mistake.
     
  19. The Villiage Idiot

    The Villiage Idiot Notebook Enthusiast

    Reputations:
    0
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    5
    Have you got the number for the automted line??
     
  20. BrianIRL

    BrianIRL Notebook Consultant

    Reputations:
    1
    Messages:
    102
    Likes Received:
    0
    Trophy Points:
    30
    Okay guys i need help. So i m in Ireland when i check the site all i get is in production no more info. When i ring up they tell me thats all they know and wont tell me anything else at all, like nothing. Where are you guys getting all this info from for your orders?
     
  21. adamgoodie

    adamgoodie Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    I meant it was in production stage for about 6-7 days ;) And from the date it went into shipping (15th) it will have taken 3 days to get to me from that date. Sorry if i was confusing. :)
     
  22. jonjonk

    jonjonk Notebook Ninja

    Reputations:
    121
    Messages:
    783
    Likes Received:
    2
    Trophy Points:
    31
  23. adamgoodie

    adamgoodie Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    I had an estimated date of the 25th, i was very shocked when i got a call this morning.
     
  24. jonjonk

    jonjonk Notebook Ninja

    Reputations:
    121
    Messages:
    783
    Likes Received:
    2
    Trophy Points:
    31
    Although I have a EDD of 3/17, I think my system might ship next week.
     
  25. trentbg

    trentbg Notebook Consultant

    Reputations:
    107
    Messages:
    256
    Likes Received:
    0
    Trophy Points:
    30
    I just gave them a call and they are saying that it is still in production due to lack of parts, so they are waiting. Thanks popy for the advise to call directly.
     
  26. rushmore

    rushmore Notebook Evangelist

    Reputations:
    58
    Messages:
    420
    Likes Received:
    3
    Trophy Points:
    31
    Confirmed. Some current orders are "in process" due to a shortage of power cords. I would never have thought this, since I expected this to be standard part that they could take from common stock for other device builds but the M11x cord is unique to the build. No way to know how many orders are impacted, but the cord is the current problem.
     
  27. ahanslot

    ahanslot Notebook Consultant

    Reputations:
    0
    Messages:
    140
    Likes Received:
    0
    Trophy Points:
    30
    is this worldwide, im from uk
     
  28. yzc

    yzc Notebook Enthusiast

    Reputations:
    8
    Messages:
    42
    Likes Received:
    3
    Trophy Points:
    16
    Want a shipped proof? here it is. Mine is USA order.

    See attached.
     

    Attached Files:

  29. The_A33a33in

    The_A33a33in Notebook Consultant

    Reputations:
    8
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    30
    @yzc

    Are you US, buddy?
     
  30. BigTymer

    BigTymer Notebook Geek

    Reputations:
    32
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    15
    Min shows shipping tomorrow according to the website

    Shipping Method: Next Business Day
    Shipped Date: 2/17/2010
    Estimated Delivery Date: 2/18/2010 (updated)


    1 224-9555 Alienware M11x, Cosmic Black
    1 313-9589 Intel Core2 Duo SU7300 1.3GHz (3MB Cache, 800MHz FSB)
    1 317-8954 4GB Dual Channel DDR3 at 1066MHz
    1 421-1591 Alienhead 3D
    1 320-9963 11.6-inch WideHD 1366x768 (720p) WLED
    1 320-9857 1GB NVIDIA GeForce GT 335M
    1 342-8741 160GB SATAII 5,400RPM
    1 421-8558 Alienware Command Center, M11x
    1 313-8797 AlienFX Color, Terra Green
    1 421-1400 Genuine Windows 7 Home Premium, 64bit, English
    1 420-9691 DataSafe Local BackUp 2.0 Basic
    1 420-6436 PC-Restore, Dim/Insp
    1 421-0092 DELL-DOWNLOAD-FLAG
    1 421-1573 Alienhead 3D
    1 313-9856 Integrated 10/100 Network Interface Card
    1 410-1883 ADOBE READER 9.0 MULTI- LANGUAGE
    1 313-9958 Integrated High-Definition Surround Sound Audio (5.1)
    1 330-6348 Automatic Updates: On
    1 330-8995 1.3 Megapixel Webcam
    1 950-7447 4 Year Limited Warranty
    1 908-3638 Dell Hardware Warranty Plus On-Site Service, Extended Year(s)
    1 908-3647 Dell Hardware Warranty Plus On-Site Service, Initial Year
    1 907-4543 Third Party At Home Service, 24x7 Technical Support, 3 Year Extended
    1 922-7060 Third Party At Home Service, 24x7 Technical Support, Initial Year
    1 421-1721 Soft Contracts,Banktec Care,Alienware
    1 990-4683 Warranty Support,3 Year Extended
    1 994-3730 Warranty Support,Initial Year
    1 421-0678 Failsafe, 4 year Standard Package
    1 468-3762 Thank you for choosing Failsafe
    1 994-4069 Failsafe, 4 year Standard Package
    1 980-5878 CompleteCare Accidental DamageProtection, Inspiron, 4 Year
    1 421-1719 Soft Contracts,Consumer Complete Care,Alienware
    1 430-8555 Optional Bluetooth Module, 2.1+ Enhanced Data Rate
    1 430-3773 No Internal WWAN Antenna Installed
    1 421-1359 World of Warcraft Preinstall Edition
    1 330-9855 Standard Nameplate
     
  31. yzc

    yzc Notebook Enthusiast

    Reputations:
    8
    Messages:
    42
    Likes Received:
    3
    Trophy Points:
    16
    yes. Chicago. A rep called me yesterday indeed it would be right on the track for the delivery time.
     
  32. vegenigma

    vegenigma Notebook Guru

    Reputations:
    0
    Messages:
    60
    Likes Received:
    0
    Trophy Points:
    15
    Ordered 2/3.
    Website lists it as "In Production."
    Automated line says "being processed."
    No money has been added to my CC balance or even removed from my available balance. Dell rep says this is normal.
     
  33. vincentius

    vincentius Notebook Guru

    Reputations:
    0
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    oh my I'm jealous
    As for me I had to correct the nameplate and they delayed my delivery by a week :(
     
  34. BigTymer

    BigTymer Notebook Geek

    Reputations:
    32
    Messages:
    78
    Likes Received:
    0
    Trophy Points:
    15
    Mine should be here tomorrow.

    Shipping Method: Next Business Day
    Shipped Date: 2/17/2010
    Estimated Delivery Date: 2/18/2010 (updated)

    1 224-9555 Alienware M11x, Cosmic Black
    1 313-9589 Intel Core2 Duo SU7300 1.3GHz (3MB Cache, 800MHz FSB)
    1 317-8954 4GB Dual Channel DDR3 at 1066MHz
    1 421-1591 Alienhead 3D
    1 320-9963 11.6-inch WideHD 1366x768 (720p) WLED
    1 320-9857 1GB NVIDIA GeForce GT 335M
    1 342-8741 160GB SATAII 5,400RPM
    1 421-8558 Alienware Command Center, M11x
    1 313-8797 AlienFX Color, Terra Green
    1 421-1400 Genuine Windows 7 Home Premium, 64bit, English
    1 420-9691 DataSafe Local BackUp 2.0 Basic
    1 420-6436 PC-Restore, Dim/Insp
    1 421-0092 DELL-DOWNLOAD-FLAG
    1 421-1573 Alienhead 3D
    1 313-9856 Integrated 10/100 Network Interface Card
    1 410-1883 ADOBE READER 9.0 MULTI- LANGUAGE
    1 313-9958 Integrated High-Definition Surround Sound Audio (5.1)
    1 330-6348 Automatic Updates: On
    1 330-8995 1.3 Megapixel Webcam
    1 950-7447 4 Year Limited Warranty
    1 908-3638 Dell Hardware Warranty Plus On-Site Service, Extended Year(s)
    1 908-3647 Dell Hardware Warranty Plus On-Site Service, Initial Year
    1 907-4543 Third Party At Home Service, 24x7 Technical Support, 3 Year Extended
    1 922-7060 Third Party At Home Service, 24x7 Technical Support, Initial Year
    1 421-1721 Soft Contracts,Banktec Care,Alienware
    1 990-4683 Warranty Support,3 Year Extended
    1 994-3730 Warranty Support,Initial Year
    1 421-0678 Failsafe, 4 year Standard Package
    1 468-3762 Thank you for choosing Failsafe
    1 994-4069 Failsafe, 4 year Standard Package
    1 980-5878 CompleteCare Accidental DamageProtection, Inspiron, 4 Year
    1 421-1719 Soft Contracts,Consumer Complete Care,Alienware
    1 430-8555 Optional Bluetooth Module, 2.1+ Enhanced Data Rate
    1 430-3773 No Internal WWAN Antenna Installed
    1 421-1359 World of Warcraft Preinstall Edition
    1 330-9855 Standard Nameplate
     
  35. projectgsx

    projectgsx Notebook Enthusiast

    Reputations:
    12
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Glad to see these started moving. Mine hasnt changed, still says EDD 3/10 and is not actually in production.
     
  36. ceolwulf

    ceolwulf Notebook Evangelist

    Reputations:
    92
    Messages:
    649
    Likes Received:
    0
    Trophy Points:
    30
    Did you order in the morning, afternoon, or evening?
     
  37. yzc

    yzc Notebook Enthusiast

    Reputations:
    8
    Messages:
    42
    Likes Received:
    3
    Trophy Points:
    16
    I am surprised mine went so fast perhaps due to the fact I had dell DPA payment and called for the order confirmation e-mail because I didn't receive it right away after order. The rep probably "pushed" my order because he e-mailed the confirmation before I got another order confirmation.
     
  38. projectgsx

    projectgsx Notebook Enthusiast

    Reputations:
    12
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    FYI - no update on yours either.
     
  39. joeelmex

    joeelmex Notebook Evangelist

    Reputations:
    229
    Messages:
    518
    Likes Received:
    1
    Trophy Points:
    31
    For the guys that got theirs shipped in the states, did you all have a custom name plate of left it blank?
     
  40. Neurowebby

    Neurowebby Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    Hello everyone. I've been stalking this page since the 4th obsessively waiting for my order to arrive. I just called Dell and they confirmed that my order is built and is now in the testing phase. My order should ship in the next few days. The strange thing is that my online status still says the 11th of March. Looks like they are a bit ahead of schedule.

    For those of you stalking stats to check the status of your order I've posted mine below. And yes, I did get a personalized nameplate.

    1 224-9555 Alienware M11x, Cosmic Black
    1 313-9589 Intel Core2 Duo SU7300 1.3GHz (3MB Cache, 800MHz FSB)
    1 317-8954 4GB Dual Channel DDR3 at 1066MHz
    1 421-1599 Alienware Logo
    1 320-9963 11.6-inch WideHD 1366x768 (720p) WLED
    1 320-9857 1GB NVIDIA GeForce GT 335M
    1 342-8743 250GB SATAII 7,200RPM
    1 330-9552 Personalized Nameplate
    1 330-6106 Personalized Nameplate Trigger
    1 313-8791 AlienFX Color, Mars Red
    1 421-8558 Alienware Command Center, M11x
    1 421-1400 Genuine Windows 7 Home Premium, 64bit, English
    1 420-9691 DataSafe Local BackUp 2.0 Basic
    1 420-6436 PC-Restore, Dim/Insp
    1 421-0092 DELL-DOWNLOAD-FLAG
    1 421-1589 Alienhead Flat
    1 313-9856 Integrated 10/100 Network Interface Card
    1 410-1883 ADOBE READER 9.0 MULTI- LANGUAGE
    1 313-9958 Integrated High-Definition Surround Sound Audio (5.1)
    1 330-6348 Automatic Updates: On
    1 330-8995 1.3 Megapixel Webcam
     
  41. ceolwulf

    ceolwulf Notebook Evangelist

    Reputations:
    92
    Messages:
    649
    Likes Received:
    0
    Trophy Points:
    30
    We have the exact same configuration. <rage> I'm still in build.
     
  42. opnickc

    opnickc Notebook Consultant

    Reputations:
    81
    Messages:
    218
    Likes Received:
    0
    Trophy Points:
    30
    neurowebby, did you have to talk to someone or did you find out through the automated system?

    My EDD is 3/4 (with overnight shipping) and the automated service says that I'm still in the build stage. Seems odd for people with such later EDDs to be getting their systems so much sooner.
     
  43. Desertf0x9

    Desertf0x9 Notebook Evangelist

    Reputations:
    31
    Messages:
    395
    Likes Received:
    44
    Trophy Points:
    41
    Ordered 2/4
    Still no updates & a EDD of 3/9

    At least I got them to upgrade my shipping from standard to next day
     
  44. Gshocker

    Gshocker Notebook Guru

    Reputations:
    0
    Messages:
    65
    Likes Received:
    0
    Trophy Points:
    15
    I got a customized name plate and according to Dell's phone line it has shipped.
     
  45. corteen

    corteen Notebook Consultant

    Reputations:
    49
    Messages:
    209
    Likes Received:
    14
    Trophy Points:
    31
    Which number did you call ??
     
  46. BrianIRL

    BrianIRL Notebook Consultant

    Reputations:
    1
    Messages:
    102
    Likes Received:
    0
    Trophy Points:
    30
    So surely we now know that tomorrow is the day we have all been looking forward to. Can't wait for some pics and videos, benchmarking and stuff can come later but an unboxing would do me. I just wish Dell would tell me whats going on, when i ring they tell me mine will still be here by monday and they wont tell me anything other than it is in production, not specific at all.
     
  47. rushmore

    rushmore Notebook Evangelist

    Reputations:
    58
    Messages:
    420
    Likes Received:
    3
    Trophy Points:
    31
    Apparently US orders, since related to where the final boxing takes place.
     
  48. ceolwulf

    ceolwulf Notebook Evangelist

    Reputations:
    92
    Messages:
    649
    Likes Received:
    0
    Trophy Points:
    30
    Raaaaaage! Well, fruuustttrrraaaate!

    But thanks for letting me know. :p
     
  49. opnickc

    opnickc Notebook Consultant

    Reputations:
    81
    Messages:
    218
    Likes Received:
    0
    Trophy Points:
    30
    That's a heck of a lot more than they will tell me! The rep I talked to just said "by march 4th". I'd love to know that mine would be delivered monday!
     
  50. ravsx

    ravsx Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    Any other Canadians checking here?

    I ordered on Feb 1, and it's been In Production (almost immediately afterwards) since then.

    I have EDD of March 4th. I've called Dell, and they just say it'll be here by or before the EDD.

    1 224-8345 Cosmic Black, Retail
    1 313-8796 AlienFX Color, Plasma Purple
    1 313-9589 Intel Core2 Duo SU7300 1.3GHz
    1 313-9856 Integrated 10/100NIC
    1 313-9958 Internal High-Definition Surro
     
← Previous pageNext page →