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    The Official m15x Owners Lounge

    Discussion in 'Alienware' started by mrwater, Jan 23, 2008.

  1. kobe

    kobe Notebook Virtuoso

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    Damn, that's a nice vid. You are right, it CAN be done...but, you need 3-way SLI though. How, can this be compared to a 15" notebook?
     
  2. wc2810

    wc2810 Notebook Consultant

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    damn it would be cool to be a drug dealer and be able to afford stuff like that.. ;)
     
  3. Raziel66

    Raziel66 The Reaver

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    That's why it will still be a generation or two before anything normal can run it well. Not too many people will spring for tri-sli.
     
  4. GRB

    GRB Notebook Deity

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    oh, sure, you can't compare. I'm just saying, never say never ;)
     
  5. newfiejudd

    newfiejudd Notebook Deity

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    MY lappy plays crysis just fine, of course not at Ultra settings. But my desktop can handle it just fine.

    QX6850 @ 3.6 ghz
    Vista 32/64: XP 32
    4 Gigs of ram
    150 Gig Raptos in RAID 0
    880gtx in SLI. Slight OC (New upgrade from Dual GTS 640mb)

    I can still manage to get playable fps on MAX settings.
    It is quite posible. But nothing over 30 fps, unless it's tri or quad SLI.
     
  6. Raziel66

    Raziel66 The Reaver

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    Is that on Ultra High settings?
     
  7. kobe

    kobe Notebook Virtuoso

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    I have never seen Crysis on Ultra High settings, in real life before.. only vids on Youtube. Wonder what that's like. Must be awesome.
     
  8. kwsqd

    kwsqd Notebook Enthusiast

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    Well, after two days of excellent performance. My alienware has crashed. After about 15 hours of evaluating, it looks like its a hardware issue with my RAM or Hard Drive, most likely ram. (I also received a broken keyboard). Multiple blue screens out of nowhere = fun. They are sending out a technician to replace the keyboard and ram and to further analyze the problem if the memory isn't the issue. But if thats the case, I'll be returning this for either a brand new machine of a brand new machine from a different company. To say I'm frustrated is an understatement--especially when I spent almost 4 grand on this computer.
     
  9. Nyceis

    Nyceis Notebook Deity

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    Oh man....thats not good. Not a good sign...What was wrong with the keyboard? Keep us updated as to how AW handles the problem.

    N
     
  10. kobe

    kobe Notebook Virtuoso

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    This sucks. keep us updated.
     
  11. kwsqd

    kwsqd Notebook Enthusiast

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    Well, the keyboard shipped with a broken right arrow key and lights that would at times work and at other times not. Eventually the entire keyboard disappeared from the AlienFX panel. I installed the lightpipe patch and now the keyboard would light up. I could only change the color of the keyboard if I selected "All" zones and then changed the color. There was still no keyboard zone.

    Here's the whole, long, story:
    (note: each blue screen error was different... every time)

    The computer seemed fine and the last time I used it--it shut down completely normally. Then when I went to boot it again, the computer would begin loading vista (with the green bar at the bottom) and then would flash a blue screen and shut down. This happened twice, so I ran system restore which fixed the problem (temporarily). I loaded the pc back up it was running fine, I was browsing the web for about 15 minutes till it crashed with another blue screen.

    I finally called alienware and asked for support. The first guy I got named Steve (I think) was very helpful and we ran the windows repair cd that came with the computer and I was able to boot up the machine normally and run it without crashing. However, the next time I turned the machine on it crashed while loading vista again. After lots trial and error I finally discovered the if I ran the fix-it cd for vista, I could solve the problem as long as I didn't shut down the computer.

    This lasted for a few hours.

    But then I decided to close the lid--when I reopened the notebook the computer was frozen and I was forced to shut it down.

    Blue screen while loading vista again.

    This time I did another system restore even further back. Problem seemed to be fixed. I booted up the computer and windows started installing windows updates... needless to say it rebooted my computer automatically but while trying to do so froze while configuring updates before shutting down.

    Next, I ran AlienRespawn to totally reset the computer. I went downstairs to watch the Suns-Sonics game and when I came back the computer was showing a bluescreen. Since that point, the computer has been unable to boot past the bios. It cannot even begin to load windows.

    At this point I called alienware and we ran the fix-it cd again but tested the memory diagnostics. As soon as it began to run, the program detected hardware errors but the customer service agent insisted that I end the program before we could see the report so I could open up the computer and play with the ram. At this point, I told him no and that he needed to either let me ship the computer back for them to fix or they can send someone out.

    The 2nd call I had with support was long and tedious, I waited about 30 minutes on hold before actually speaking to anyone and I believe that the person I spoke too was totally incompetent.


    -------


    So, fed-ex is currently shipping to me 4 gigs of ram and a new keyboard. Once I get those things, I will hear from a technician to schedule an appointment. I will keep you guys posted.
     
  12. Nyceis

    Nyceis Notebook Deity

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    Thanks for sharing - hopefully AW will get it sorted out for you. Definitely sounds like a memory problem to me. Then again, the fact the keyboard is wacky makes me wonder if the mainboard is defective all around.

    N
     
  13. kwsqd

    kwsqd Notebook Enthusiast

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    I have had bad luck with computers pretty much my whole life. All I had installed on this puppy was: Steam (ep2, portal, cs:s), SWG, JK2, JK3, Itune, Thunderbird, and Firefox. Ugh. I can only pray that it is a memory problem.
     
  14. XPSM1730

    XPSM1730 Notebook Guru

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    Hmmmm! Strange that AWs "200-Point Quality Control Process" did not notice a damaged keyboard. Was the box it came in damaged?
     
  15. kwsqd

    kwsqd Notebook Enthusiast

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    No, it was fine. The key came off the first time I pressed it.
     
  16. Nyceis

    Nyceis Notebook Deity

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    Note to self: Run memtest86 and push every key on keyboard to test when my m15x arrives... :rolleyes:

    N
     
  17. XPSM1730

    XPSM1730 Notebook Guru

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    Strange .... do not hope this is AW standard .... I will freak!
     
  18. kobe

    kobe Notebook Virtuoso

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    I hear you man...
    And, I also hope that once I buy my m15x, that I won't run into the same troubles. Sometimes, these unfortunate things happen because of the shipping. Yea, even with all the padding in the packaging.
     
  19. WLF46WLF

    WLF46WLF Notebook Evangelist

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    kwsqd: maybe it's because of the shipping :(

    I'm sure AW will solve your troubles! think so: other brands would have asked you to send the notebook, and then maybe they would have fixed it! or (not) fixed it, hiding what they've done (so they can tell you it didn't have problems, giving you a working machine)! in a few days I'm sure you will have a perfect machine ;)
     
  20. kwsqd

    kwsqd Notebook Enthusiast

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    I sure hope so. This is my first experience with a notebook and with alienware and thus far I must say I'm not a happy camper. I just heard from someone else at alienware... maybe things are turning around. I won't pass judgment until this whole ordeal is over.
     
  21. nttg

    nttg Notebook Geek

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    Does anyone know how long it takes for Alienware to do AVS check? (a name and address check on the card). I have been in phase 1 some days now.
     
  22. Nidifice

    Nidifice Notebook Enthusiast

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    I ordered my new lappy on 2/7!

    Display: 15.4" WideXGA+ 1440 x 900 LCD (720p) with Clearview Technology
    System Lighting: Alienware® AlienFX® System Lighting - Red
    Video/Graphics Card: 512MB NVIDIA® GeForce® 8800M GTX
    Processor: Intel® Core™ 2 Duo T7800 2.6GHz (4MB Cache 800MHz FSB)
    Memory: 2GB Dual Channel DDR2 SO-DIMM at 667MHz – 2 x 1024MB
    Operating System (Office software not included): Windows Vista® Home Premium
    Notebook Tuners and Remotes: Without Media Center Remote Control or TV Tuner
    System Drive: 200GB 7200RPM (16MB Cache)
    Optical Drives : 8x Dual Layer Burner (DVD±RW, CD-RW) w/ LightScribe Technology - View Demo
    Wireless: Internal Intel® Wireless 4965 a/b/g/Draft-N Mini-Card
    Sound Card : Internal High-Definition Audio with surround sound
    Keyboard Options: AlienFX® Illuminated Keyboard

    It says that I'm currently in phase 4, but I just got a tracking number in my inbox. I ordered a bag as well, do they send those in advance? It would be super sweet to have this thing early.
    FedEx website is saying it weighs 8lbs and requires a signature. Does this sound like the laptop or just the bag?
     
  23. Absinthe42

    Absinthe42 Notebook Evangelist

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    WOOT!!!! System ships out on the 21st!!!
    OMG thats like ten days. gahhhhhhhhhhhhhhhhhhhhhhhhhhhhh... soooooooooo long... :(
     
  24. kobe

    kobe Notebook Virtuoso

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    heheh you'll love it once you get it, Absinthe. I promise.
     
  25. tacomenace21

    tacomenace21 Notebook Deity

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    Nttg, I had the same the problem, cause they would call when i wasn't home. I had to call their financial department to finally verify it.
     
  26. Ricky_S

    Ricky_S Notebook Evangelist

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    your ship date before was feb 28 correct? looks like you got moved up, sweet.
     
  27. dawnkeeper

    dawnkeeper Notebook Guru

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    How are you finding your ship date? The only time I ever saw it was when I was configuring my machine... I cannot find an estimated date anywhere. I must be blind or something.. :confused:
     
  28. maguai70@hotmail.com

    [email protected] Notebook Consultant

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    Has anyone been stuck in Phase 2? Ive been in 2 since the 25th but my payments gone through and she swears its being built and I will have it in my hands by next thrusday. Also I emailed orders@alien.... 2x and NO RESPONSE!!
     
  29. gspot333

    gspot333 Notebook Consultant

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    nidifice, you will receive the bag and new system the same day. They will be boxed separately. Well, that's what happened with my order.
     
  30. Lethal Lottery

    Lethal Lottery Notebook Betrayer

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    i wonder how long mine will take to get here. used my college fund FTW. this thing cost me 3100 bucks. it better kick ass.
     
  31. Absinthe42

    Absinthe42 Notebook Evangelist

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    Call them and they will tell you.
     
  32. WLF46WLF

    WLF46WLF Notebook Evangelist

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    why AW doesn't answer to my mails? it's the second time I asked for info, but nothing! strange from such seriorus company. maybe some people are asking too many info!
    I'm sure neither AW thought this notebook would have had this popularity
     
  33. Absinthe42

    Absinthe42 Notebook Evangelist

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    Hey If anyone here has crysis you need to try this.
    If you do not have vista it is ok, because it will enable you to have ultra high settings. This is no joke, I just tried it on my pc, and i run xp, and it WORKS. Plus it is actually more optimized, All you have to do is copy the file into the crysis game folder. If it worked all of the advanced settings will be set to custom, except for a few. If you have vista try it also, you might be able to get a much better frame rate. I have a 2.4 ghz cpu and 2 nvidia geforce 7900's running in sli. I believe that the m15x will probably be able to run the game much better than my pc.
    http://www.mediafire.com/?8thg9dnogxy
     
  34. kobe

    kobe Notebook Virtuoso

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    Guys, make sure to back up your old file before rewriting it...
     
  35. WLF46WLF

    WLF46WLF Notebook Evangelist

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    guys! I cannot believe that! a guy from AW read this post and sent me a private message, with an apology for what happened! really it wasn't a big problem the fact that they didn't give me an answer to my question, I post that only because I thought they had so much questions for this notebook, and they can't answer to everybody!
    he gave me his personal e-mail, and told me to ask what I need, so he will answer to me!
    Congrats AW GOOD WORK!
    sorry, OT, but things like these don't happened every day and for every brand ;)
     
  36. AlienFX

    AlienFX Notebook Consultant

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    Well that's good to hear WLF46WLF. I think that when your are willing to spare 3,000 usd on a laptop the customers would expect this kind of service so we didn't have to worry about units-arriving-in-good-conditions or any help we need. I think it's a good sales strategy by AW since most of their sales will be from referred people.
     
  37. Raziel66

    Raziel66 The Reaver

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    At least since they are reading the board they know how badly we want a release date for the m17x.
     
  38. WLF46WLF

    WLF46WLF Notebook Evangelist

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    and for the black ripley design :D
     
  39. rexibaby987

    rexibaby987 Notebook Evangelist

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    Good Afternoon AW customer service:

    Can u tell me sir/mdm if the m15X is upgradable. Since its already using the MXM2.0 standard. Will we be able to get the 9800GTX from AW. Of course we will buy from you sir.

    Beside that we will also name u MAN OF THE YEAR 2008.
     
  40. WLF46WLF

    WLF46WLF Notebook Evangelist

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  41. Raziel66

    Raziel66 The Reaver

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    That's not bad light leakage, that's just Alienware's seventh lighting zone :p

    edit: that's a glossy screen, the higher res screens are matte. So no, it isn't a 1080p screen.
     
  42. WLF46WLF

    WLF46WLF Notebook Evangelist

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    yes, you're right! :)
     
  43. Absinthe42

    Absinthe42 Notebook Evangelist

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    You do not have to rewrite anything. Allyou do is copy it into the crysis foder, the very first one. No overwriting required!!!
     
  44. maguai70@hotmail.com

    [email protected] Notebook Consultant

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    Hey AW person that is reading this post. Why didnt you send me a private message!!! Alienware is ignoring me too! I just want to know where my computer is!!!!! Phase 2 since 1.25.08. btw, I spent well over 3g, Im not going to say how much but I would appreciate an answer asap. My sales person ignores me, the order people ignore me, Im so frustrated...... :( :( :(
     
  45. rexibaby987

    rexibaby987 Notebook Evangelist

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    U have to say OMAzumazzezebot 3 times. A secret email from AW will arrived. :D
     
  46. WLF46WLF

    WLF46WLF Notebook Evangelist

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    if you order now, you have to wait a month. from 1-25, maybe you will receive it in ten days. what was your original shipment date?
     
  47. Absinthe42

    Absinthe42 Notebook Evangelist

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  48. maguai70@hotmail.com

    [email protected] Notebook Consultant

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    Im pretty sure it was the 18th. She says its being built.RUSH. Oh wait, first I had to wait, for a backordered mother board.. as if mine is different from everyone elses, then it was put on a rush. I just dont know why my phases never moved.... I guess its the super dooper speciality mother board :)

    supposed to be 'in my hands' by next thurs
     
  49. AlienFX

    AlienFX Notebook Consultant

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    I didn't even understand what the Nvidia Quadro-Plex is, and what it does..... Is it also for laptops? or just dekstop? is this something you install inside or do you connect this outside the unit ( I know i could figure this from the pictures, but who knows!, maybe they enlarge the pictures too much!).
     
  50. Absinthe42

    Absinthe42 Notebook Evangelist

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    My order was confirmed on the 24th or the 25th I believe. I just checked my status and it is still in phase 4. Yesterday they told me that it would ship on the 21st. Is there anything you can tell me???
    OMAzumazzezebot,OMAzumazzezebot,OMAzumazzezebot

    and alien fx to your question, it is an external unit, which hooks up to your computer.
     
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