Asus G71

when the pc started up i went into the bios on the temperature option there was a cpu and gpu option and i use the "+" or "-" key to swicth it to ignore.

 

Ya that didnt work for me or you havent played a game thats hit 82 degrees yet.

 

yea thats it, i probably havent. my hight temp has been 79c playing crysis on high

wat are you running to get it up that high

 

bioshock will get it that high pretty easily or a game called stranglehold both unreal engine games all at 1440x900. Are you playing crysis at native resolution ? cause you should have hit that temp within a couple minutes@high settings.


For the record though im very dissapointed in Asus (again) and really wanted to enjoy this machine.

 

just noticed comparing your G71 260m bios with the G51 260m bios and the temps for critical are the same, but the bios date on the G71 is way older than the G51, and also the voltage levels are different on the G71 and alot higher compared to the G51 260m bios, the G51 gpu voltage is .75 level 7 and the gpu in the G71 has two voltage levels .95 and .85 and that is whats probably messing it up! its switch voltages and when it does that it clocks you down for some reason, hardware error i assume!

 

ok.......

I had to unbox it since I was returning it anyway, but here it goes.

Call of Duty 4
Crysis
Furmark
3dmark06


All slow to a unplayable crawl then crash over 83c

 

Yes i saw those 2 voltage levels but didnt think much of it as i had nothing to compare it to .

 

So it's a hardware error and cannot be fixed? Do they still charge fee's if there is a hardware error and you return it?

 

if you are feeling daring before returning it, i suggest you go over to the sager or alienware forums, read up on to edit the 280m gpu bios and reflash it and i can send you guys my g51 gpu bios and u can try that one?

 

yea quadzilla while playing crysis on very high for about 2min it push the gpu to 81c and the game started running at around 2fps

 

@Rednara
It probably can be fixed i am just not sure when and i dont want to just sit and wait for it to happen. It could be something stupid but im going with gut that it isnt a software issue and its hardware. Skyhawk though could be right in that its the 2 voltages screwing things up .

 

the way i returned my g51, i had an email from asus printed in my hand and showed them asus knows its an issue and wanted me to send it to them, and i told the store instead of doing that i want to return it and they didnt charge me restocking fee!

 

Ya know i probably would try it if i had mail ordered it as a last resort before shipping it out but since i bought it locally im not going to even bother. I spent way to much time tinkering with my W90 and i just dont feel like going through all that again . The thing should work out of the box and its a gaming machine IE Republic Of Gamers lol so it should be able to actually play games .

 

Has anyone purchased a G71 and NOT had this heat issue? Is this just a lemon?

I have been looking at this PC for a couple of days and have had the G50 and never experienced any heat relted slow downs, so I am wondering if this is a general issue or a one-off type of issue.

If anyone has purchased and is not running in to these issues, let us know.

Thanks!

 

Lol well im a silver premier member and they said they wont charge me a restocking fee but im still going to print out a page or 2 of the forums to show them i am not full of bologna .

 

Quazilla can you test this?

Also how did you get that "silver premium membership?"

 

Interesting.. The g51 hit temps higher than 82C and yet it still runs fine.. What could they possibly change between the two to cause it.. It just might be the bios issue..

 

You spend over $2500 bucks a year and it gives you special returning privileges like 45 days to return pretty much everything in the store vs 30 days and also they waive the restocking fees on items that have them .

 

thats why i returned the g51, i know better it should of not been getting up past 90c to 105c in furmark, that just aint right, and the evidence is plain as day, they used the old gpu coolers from the 9800m gts or gt and those chips are a newer nvidia core the g94 core which uses less power and runs alot darn cooler, so why would asus put the same cooler on a gpu that has twice as many shaders and ram and is the g92b core that gets way hotter? if my desktop gpu got up to 87c in furmark with the g92b core, of course in a notebook its gonna be cooking! i have two 120mm fans low rpm on constantly on in desktop and then the 9800gtx+ SC EVGA card i got has its big super duper jet engine fan.. and the pc still got hot! so in a notebook i can only imagine what would happen after using it so many times at hot temps.. it will be dead and asus will say u broke it and wont do warranty work..

 

Ya i know Sunny thats why im even angrier , you guys can hit 97 and not throttle and i hit 82 and BAM 2fps.

I dont want to return it though lol i actually very much like the machine but im not going to wait on a supposed fix for it .

@Rednara i dont want to flash the GPU right now honestly, i just dont feel i should need to for it to work right. The guys on the Sager forums are flashing the bios beacause they want more Voltage and higher clocks and not because they want there machine to actually work.

 

Hey which Asus e-mail address did you e-mail this to? Also maybe the name of the guy will be helpful.

 

Wow this is so lame.. now I have no clue what to do. No way can I buy the Gateway FX gaming laptop for the same price now that I know $1200 can get me a computer with specs like the G71.. Guess Im going to have to wait until this stupid problem is fixed or wait for another laptop.. Anything like the G71 on the horizon for any company?

 

here you guys go compare for yourself, if your daring you could flash the G51 bios over to the G71 GPU if you want or manually edit yours and follow the directions over in the sager or alienware forum where they do the same thing with there 280M gtx gpus and bios to save there overclock settings..

G71 click for larger pic:


G51 click for larger pic:


check out the date differences. maybe this whole time on the G51 and G71 they used the wrong bios or didnt know what settings to set it for so maybe both gpus are scrwed up due to the fact they dont know what to go by..

 

asus customer service
"Eleven Chow"
[email protected]

I had to email them though using there customer service email form after registering laptop, but since i returned it I had to email them again and ask them to unregister it since they dont give you the option on there website. also it took me awhile to find this email form since they have like 20 different customer and live support web sites.. it was confusing

 

i have been lurking these threads for a few days and picked up the 71 earlier today ran crysis for 5 minutes and it slowed to a crawl

i got the two year warranty through best buy i might just return it and try the 51 for a few days

 

If someone else trys it and has some success then ill be all for it lol but i dont feel like being the guinea pig (again) .

 

asus should have a recall!

 

They wont as thats not how they operate , they want you to send it in which i am not doing (again) with them . They should have known about this problem and im sure they actually did as there is no way through any testing this wouldnt have had showed up in some way shape or form.

 

This is pathetic... A notebook model that doesn't work, and one that heats up to nearly boil water? Not many other options... might wait for gateway's new series or go Sager... Sad really. I was waiting on Asus for weeks.

 

do you guys think if some how we can update the gpu driver it would solve the problem?

 

It is sad but just be happy that you were not one of the Saps who actually bought one i wish i were in the position to not have to return anything as i hate the process and all the wasted time/gas .

 

I already tried that and does not fix the issue. Dox drivers 185.85 install just fine but still the issue. Something is triggering the temp to make it flake out and if it were powermizer throttling then you could alt tab back to the desktop and then back to game and it would fine.

It probably is what skyhawk said and a voltage issue and when it bounces to that lower voltage yet it can maintain those clocks it just slows the card down.

Stranger though is when it does throttle its not like the clocks are any lower , in GPU-Z they still are reported as what they should be and also in Ntune so it must be a voltage thing going on.

 

this was a known problem, i heard that they push back the g71 because of bios problems, but i guess we got the systems that sliped through.

 

Maybe this is why the new G51 was available at my BB but the G71 wasn't?

 

Was XoticPC really gonna get the same G71s as BBs? I thought they would be different. And was it confirmed as a BIOS issue or is that speculation?

 

G71 is at BB. That's where everyone bought one. So right now I'm playing Far Cry 2 on Max with 8x AA. The max temp only hits 77-79. I also played Call of Duty 5 on max also and that too is only 77-79.

Another big difference is that it's currently night here. So, I'm wondering if I buy some nice laptop cooler, is it possible to keep my computers temp down by almost 5C? Becuase if that is the case, I feel like I can manage this laptop and actually make it work also.

Plus, another question is that, does anyone think that Asus will later solve this problem through a BIOS update or something if it really is the voltage problem(which I too believe it is.)

 

if it is truly a bios or firmware issue and they get enough complaints, then yes they will release new system bios or gpu bios to flash and a update utility, if its down to the hardware itself and they dont recall then you got to send it in!

 

If you can deal with the temp issues for now rednara then at some point Asus will probably fix the issue (hopefully) i just cant buy something and hold onto it knowing its broken essentially and then wait for a supposed fix but more power to you .


Right now this is the best $1150.00 machine out there and its to bad of the issues cause i want to keep it so badly The specs on this thing are just awesome for the $$ and it has alot of upgrade potential to a quadcore , dual harddrives , more ram(god knows why but its there) etc.

 

hey quad can you do us a favor and take off bottom panel so we can get a look at the layout? and it could just be with the older Video bios on the gpu in the g71 that could be getting the wrong temps. maybe with the newer bios it would work correctly..

 

quad, sunny, skyhawk and everyone else who is helping out thank you i appreciate it im waiting to see what you guys figure out before i decide to return it

do you guys think its worth getting the g51 instead and risking the high temps since i paid for the best buy two year warranty anyway?

 

i popped off the cover an hour ago and it looked exactly like this .

http://www.gentechpc.com/Asus/G71g_review/bottom.jpg

 

Did it have the second hard drive mount, or was that section empty? Also, think there is anyway I could VERY QUICKLY flash the G71GX display model at my Best Buy with the G51 VBIOS without them noticing?

 

Thats a tough call honestly , on one hand i want to wait myself but on the other i should not have to and the not have to side is winning .

 

The cage is not there if thats what you mean ?. Lol maybe on the Vbios flash but there usually hounding people pretty well . Maybe Sunny could though since he works there .

 

so far even with the high temps i got, i could not get it to downclock at all so the gpu was working normally in the g51! every person who has gotten a g71 and posted to the threads, all get up to 82c temps and then it downclocks or something changes dramatically and you have to reboot to reset whatever happened..

 

So the G71 has a problem and downclocks itself to virtually nothing, and the G51 heats itself up to dangerous temps.

Just wonderful.

 

haha that pretty much sums it up

im thinking im going to switch it out to the 51 tomorrow and just use it til it breaks

 

WOW it sucks to hear this... hope u guys can fix it so i can get mine

 

Well, do you guys think it's a hardware issue or a software issue?

 

WHATS GOING ON!
Asus blows another one, first with the G51 and now with the G71
Man it's really to bad you guys had to find out the hard way, but what the hell is going on with ASUS and there new "gaming" laptops.
BB better do something!
Once they notice them collecting dust in the back room.
DAMN YOU ASUS!!!!