Asus G71

they even have people on the asus support forums complaining

http://vip.asus.com/forum/topic.aspx?board_id=3&model=G71Gx(BestBuy)&SLanguage=en-us

 

Bestbuy will keep selling them and Asus will keep shipping them and the vicious cycle will continue as it always has/does. i think im done with laptops for awhile after this debacle, just dont have the patience anymore .

 

So everyone has this problem?
I think I'm gonna cry....T.T
I know your pissed now Quad but don't give up buddy

 

I guess I'm going to have a better luck selling my G50Vt with all these problems around the new G51 and G71 series.

 

Yeah, after all the issues here I'm probably just going to order a dell to replace the inspiron 9300 I sold in winter.

 

hey maybe nvidia will help?

 

Not a chance there.


I just installed Win7 btw to see if a fresh OS install without all the crap would make a difference but of course it throttled so i give up as that was my last hope.

 

lol... Why not try the whole voltage thing ... I'm to dumb to try it... Anyway I noticed I can game pretty easily on this laptop. I'm going to try raising my laptop and play Crysis tomorrow. If the laptop does not shut down while that happens, I'm going to go pick up a laptop cooler and use this laptop.

By the way, for everyone who has this laptop and are experiencing a problem please e-mail

[email protected] and tell them we have a problem, and also post here.

http://vip.asus.com/forum/topic.aspx?board_id=3&model=G71Gx(BestBuy)&SLanguage=en-us

I'm sure this will most likely get there attention and maybe they can give us a quick answer as in, what the actual problem is.

 

FFS, you're talking about two models out of the entire line, both of which represent the cheapest of their kind... Let's not forget that a lot of people dove head first into this situation with out looking. I really don't understand the hysteria.

 

Off-topic, but I wouldn't go with Dell either. I had a Dell Inspiron 9300 myself and like many others I had the defective LCD which went bad after 2 years.

 

Hi guys.. I"m so sorry about the problems you're all having :/ I'm not a gamer so I'm not having any problems (bought my G71 this afternoon at BB), although there is a wierd hotspot right above the bank of four lighted up buttons next to the power button. it feels really warm to me, but I don't know if it's TOO warm.

I'm posting, though, because I've been on this thing for hhours and I can't find the webcam :/ Putting webcam into the search bar does nothing, either. I found the "use webcam as screensaver" button - that's great, but that's not what I want. Has anyone used their webcam and could tell me how to access it?

n/m, finally found it. Don't know why they cant just call it "webcam" instead of "Lifeframe".

 

I never had a single issue with mine. It was pretty old when I sold it but worked perfectly and the screen was absolutely beautiful. I only sold it to get a more up-to-date machine. Being limited to PATA hard drives kind of sucked.

Anyways, a screen is a lot cheaper to replace than a video card and processor. Don't get me wrong. I'm not try to sell Dells or anything. I just had a really good experience with them

Either way, I just don't see the other versions of these laptops having less issues unless there's a physical change in the product. the G51 needs it's cooling solution revisited and the G71 just seems incomplete. I'm hoping the U80v doesn't have some weird flaw. That's also an option for me (foregoing the gaming laptop and sticking to ps3/desktop).

 

There is NO way any new laptop should have these problems.
I don't know about you but If I bought a G71 I would like to be able to use it right out of the box without any issues.
It's just not fair to consumers who bought or want to buy this laptop to expect to run into problems, that's what all the hysteria is all about.

 

Exactly. Both new models show huge problems, regardless of if they're Best Buy's or not, it shouldn't be like that.

 

Oh wait... but they do.

Stop the hyperbole.

 

Why are you like that man???? for some reason it seems you want these laptops to be faulty.
NOBODY AND I MEAN NOBODY SHOULD HAVE ANY PROBLEMS!
Sure it happens but when a huge laptop manufacturer puts out a new "gaming" laptop they should have done some extensive testing especially during "gaming".
OK maybe I am a little bitter but I had high hopes for the G71, it shouldn't happen in a million years! now that's hyperbole

 

@RedNara did you try a notebook cooler yet to keep the temps more stable?
Are the fans real loud when running hard?

 

i just called asus againn to let them know how big of a problem this is, i told the tech "do you guys even read your own forums". he told me that i can take it back to best buy and if they have a problem with returning my money to put bestbuy on the phone with asus tech support and they gave me a service tag number.

 

Yeah its been an exhausting day that did not turn out as planned, so tomorrow it will most likely go back to bestbuy.

 

So, as it remains, currently, all owners of this are having the same problem going to 1 or 2 fps after the GPU reaches 82+C.

1) How fast does ASUS usually come up with a solution? I am going to have to return this if I don't see it resolved within a week.
Possibly the NBforum guys >> ASUS and they will find out.

2) Has anyone tried the voltage and BIOS theory? Obviously, its risky to be messing around with the BIOS, but can anyone describe, in detail, the safe way on how I can change it and what exactly needs to be changed? (I have limited experience changing BIOS settings, so bear that in mind)

 

You would have to take the bios then send it to MVKTECH so they could properly add it to nibitor and then flash it . All that sounds well and good but i just dont feel like being bothered as i had to go thru something similar on the W90 and once again Asus drops the ball. Great machine otherwise to bad about this .

As far as Asus doing something about it ? could be a week or month , No one knows but them and they have to do lots of crap before they just toss a bios update on the net. So in the mean time i would rather not wait/hope that a bios comes only to not come and im out 1200 clams. If they didnt fix it and the way i turn over notebooks this thing would truly be worthless if you cant game on it properly so for me theres no way i can hold on to it.

 

Bleh, so in your guys' opinions,
Should I just return the g71 and consider another Laptop? ... Possibly the g51 or should i just stray from the whole Asus BS and go with a reliable Sager np2098?

Or keep this, stick a laptop cooler under it, and hope for a fix?

(Leaving country in about a month, so sending it directly to ASUS for a fix is out of the question, if that makes a difference )

I'm hesitant to return it just because... its so damn nice if it wasn't for this whole gfx mess

 

I cant decide either im thinking im going to return mine tomorrow and get the g51 but i also got the 2 year warranty from best buy so im not as worried about it overheating

this sucks i like both these laptops alot and they both are having problems

 

Yeah if only these companies were faster with fixes. I get used to it playing PS3 and getting patches in days to a week. Don;t know what to expect for all the things they gotta test with BIOS changes.

 

Well the thing is I could play Far Cry 2 maxed out with native resolution and no AA for an hour and the temp will only hit at max 79c. As I stated before it was at night so the overall temp was getting a little cooler. (in the afternoon it was 85F at night it was hitting 72F; however, once again it's F not C. So about 13 drop in F is about 3C, which shouldn't make a huge difference.) So, my theory is that if I really can't find anything worthwhile to buy, I think I'm going to to keep this and try out a laptop cooler that can maybe drop my laptops temp to around 5C. Then I really shouldn't have to much of a problem.

 

Not all of the g51 has problems. I ran crysis for over an hour and the temp was at 91c. This is normal according to Asus since they ran benchmarks which got them temps at 90c. I changed the thermal paste in mines but someone got the same results with the stock thermal paste. Right now I am getting temps like 80c with my notebook cooler.

 

You're getting 80c from 91c? What kind of cooler are you using?

 

- The "entire line" as in the entire model line of G51's and G71's... NOT every Asus product.

- To this point, units appear to be "doing what they are suppose to," just not to your satisfaction. Whether its an intended design feature or oversight isn't clear. If there is an issue, its likely a software/bios related and if Asus is addressing it, this would not have required a solution until these units were suppose to go on sale... which as I understand it is tomorrow.

- You're assuming this isn't an intentional design choice necessitated as a result of the cheapest cooling solution Asus could find.

-The product does work out of the box.

 

Add me to the list. 82 degrees, then 2fps in crysis.

 

zalman nc2000. I only ran a few 3dmarks need to try it out with crysis

 

1. That's obvious. Old G71s @ XoticPC work fine. But then again, the guy never stated "the entire line" so you're just putting words in people's mouths to satisfy yourself it seems.

2. Maybe it was intended design but obviously it's not right because clearly you can't play computer games on a GAMING NOTEBOOK at more than 2 fps.

3. No it doesn't work out of the box fully because you can't new play games faster than a snail's pace.

 

I'm just going to quote this, because it speaks for itself.

 

why is there so much drama over laptops?

I think both Steelers and the opposing party presents good points.

Yes, ASUS seems to have gotten sloppy with the BB models but as sunny has stated, the G51 is supposed to be running that hot and there is no fault within it. The G71 most likely has a software issue and I'm going to bet almost 100% that this will be fixed reasonably quickly. How could ASUS expect to make any sales if everyone returned the model? These laptops do work but have very clear faults that makes them very unappealing. Bottom line is that you get what you pay for and to buy seemingly high end models for a relatively cheap price around 1k you should expect that it had to be cut down to size a lot to fit that price.

 

hey im in atl, so who ever wants to go bash out some bb windows im down with that lol.

 

sweet thank you i think ill go trade mine today i liked the looks of the 51 better anyway i just thought the 71 sounded like a better deal because of the ram and processor but as long as the 51 will play crysis in the higher settings too then im cool with that

 

No it seems you can't speak for yourself and have no counterpoints. Pretty weak argum.. oh wait.

But Asus intended the laptops to crap out at 82C right? Sorry but that's no excuse that it's not suppose to be in public hands right now. It was in stores ready to sell regardless of when. Also your just speculation about fixes, with nothing concrete to provide, yet people here have real situations. Try again.

 

Just got off the phone with tech support.

He suggested that I try the VT64_090514 driver. if that doesn't work please send it in for repair. LOL

Standby for results.......

 

Counter points weren't needed, if you had read the previous posts in sequence. Further, I was hoping to avoid this, but since you need it reconstructed.

FFS, you're talking about two models out of the entire line, both of which represent the cheapest of their kind... Let's not forget that a lot of people dove head first into this situation with out looking. I really don't understand the hysteria.

Oh wait... but they do. Stop the hyperbole.

- The "entire line" as in the entire model line of G51's and G71's... NOT every Asus product.

- To this point, units appear to be "doing what they are suppose to," just not to your satisfaction. Whether its an intended design feature or oversight isn't clear. If there is an issue, its likely a software/bios related and if Asus is addressing it, this would not have required a solution until these units were suppose to go on sale... which as I understand it is tomorrow.

- You're assuming this isn't an intentional design choice necessitated as a result of the cheapest cooling solution Asus could find.

-The product does work out of the box.

You're angry, frustrated, and posting out of emotion. I think you need to step away from the key board and take a break. I stated several reasonable scenario's in response to what seems to be a lot of half-cocked, if not hysterical statements about the nature of the issue.

- The initial statement says "Asus blows another one, first with the G51 and now with the G71." Individual models are not identified, thus he labled the entire line of those two models of laptops.

- So it works fine until you pass the 82 C temperature mark at which point it throttles down. This only occurs while gaming and while playing certain games. Other functions and operations are working fine then? You're able to browse, surf, type documents, etc.?

- See above.

 

i was about to box mine back up haha guess ill wait a minute

 

179.84

NOT FIXED


However, it did bump it from 82c to 84c before it slowed then crashed.


I am in Washington State, so I feel like I am going to be hassled about returning this one and subsequently be charged a restocking fee.

Is it a pandemic? heh

 

It looks like ASUS released a new bios for the G71, although it's dated 6-12-09 and makes no mention of the throttle problem.

 

already tried it

 

I have my G71 sitting in a laptop bag doing nothing right now because of this throttle issue. I haven't even bothered to really use it yet because of this problem. (Which mine does have, found that out yesterday when I ran Furmark)

This sucks.

 

i feel ya man im going to best buy right now to switch it for the 51 thanks for everyones help

 

I'm sure they will fix the problem, but I just don't want to send a new lappy in for repair. I can wait and buy again. For the cash, it's a great deal.

stuff happens...

 

Re: argument on the previous page and earlier: let's keep it cool people.

I think the likeliest option is that this problem is due to a bad temperature limit (or other setting) in the VBIOS or GPU driver, for clocking down the card due to heat. I can't imagine a gaming notebook cooling system that can't handle 82+ degrees. That would be stupid engineering. Which doesn't make it impossible... just improbable. So, probably, a good BIOS/VBIOS/driver update should fix this.

That being said, knowing ASUS (and really, almost any other consumer electronics firm) they don't go out of their way to fix problems unless those problems can blow up the computer in the user's face. So it can take a while until they address this. There is also the possibility that they won't ever take the trouble -- but that's less likely, since it really makes the machine virtually unusable for its purpose.

 

it aint a setting in any of the system or gpu bios doing it, its a voltage setting in the gpu bios probably making it happen, I posted the gpu bios voltage settings between the G51 and G71 in another thread, they are way different with different dates and voltage levels!

hey BYTE8086 where in WA are ya? im in WA state as well!

 

Near Olympia!!!

 

I couldn't help but notice that when I opened up the BIOS file I downloaded for the G71GX from ASUS' website, I couldn't find a module for the GTX 260M. Is the module for it still in the BIOS or is it now built into the card?

 

I think they can be handled separately or together depending on what the bios is fixing . If you look at the model 2 above the bestbuy one on the Asus drivers section you will see it had some 7 bios revisions and some much larger then others so im assuming that some of those had Video in there as well.