Asus G71

Now you're crying about a guy not stating the exact model. He was clearly talking about BB versions as the other ones have not had issues mentioned.

Like I said, it isn't fully functioning as a gaming laptop if you can't play games for more than a few minutes. I guess you do though, right?

 

The ASUS guy I just spoke to said send it in, he was a lvl2 person?? Anyway he said without prompting that "It isn't a gaming laptop if you can't play games on it" he confirmed that 105c is the throttle point.

Oh well. In time.. In time. Just a small roadblock, but BB here I come.

 

hah im from WA state too

What Ive learned is that we can't wait for our computers before full reviews XD

 

I'm starting to think that whatever it is, its something with the BIOS, and I am hoping that the next BIOS version (which should be out before the G71GX-A1 is released) will fix it. I wish ASUS would just come out with it and say that this is the reason they're holding back the G71GX-A1 and give us a beta BIOS to fix it while waiting for the finished BIOS update.

 

I would take a beta bios in a heartbeat but sadly they dont operate that way and in the meantime the return clock is ticking .

For people that have one right now and love it i would suggest returning for a refund and explain to Bestbuy geeksquad whats going on so you get your full refund.

If the computer is defective they will give you a full refund and you can drag one of the guys over to a computer which has a internet connection and point them to the forums if need be, or just print out a few pages .

Your better off returning and waiting for a fix vs not returning and waiting for a fix. if one never comes then your covered and if one does come then go grab another.

 

- Crying about the exact model? You realize his initial statement reads "Asus blows another one, first with the G51 and now with the G71." How is that specific to Best Buy's models? Its not...

- My point had to do with hyperbole. Given certain conditions, you're unit has limited functionality, but it is operable. Statements were made that these laptops "did not work out of the box" which is not true.

I believe one moderator has already asked the discussion be tabled.

 

I have indeed asked for the argument to be stopped, and neither tgf5's post or yours are helping in that direction. Please, let's stop this before it grows any worse.

 

On a slightly off-topic tangent, how can I see which CPUs the BIOS supports? I noticed theres a CPU Patch tab in MMTools, how do I read this? I am wondering if the BIOS supports Q9100 and QX9300. Also, does anyone know the maximum memory this laptop supports (I know the P43 chipset supports up to 16GB, but does the G71GX support that much)? Reason I ask, is because once this problem is fixed, I plan to pick one of these ups, and I want to upgrade it to a QX9300, 8-12GB RAM, 1TB (2x500GB), WUXGA, and Blu-ray over time (to keep it fresh and kicking). I may even try upgrading the GPU down the road if a 40nm one comes out thats more powerful than the GTX 260M and the BIOS module can be transplanted into the G71GX.

 

If its using the same motherboard as the Internet resellers version the G71 then it most certainly does support the Qx9300 and the larger amounts of ram.

The GPU would be all but impossible to get a hold of , if Asus releases a new GPU for this model since they dont sell them separate and they use there own designs IE not MxM compliant etc then what you get is what your stuck with.

 

hey just show them proof at best buy asus said send it in and they are aware of the gpu being defective in the brand new laptop, best buy should nto make u then do a 15% restocking fee that they will have to return the laptop to asus anyways!

i use to live in lacey now im up by port angeles!!

 

Just took mine back, i left a game on there to show the guy what was going on so i would suggest to do the same as it just makes the process easier .

Of course the place is ice cold inside so it took awhile before the game i had on there hit 82 degrees so finally i took the powerbrick and covered up the vent abit in the back to make sure it hit that temp and of course it did .

Good luck to everyone either returning or waiting , hopefully Asus addresses the issue fast for those who decide to hold onto the unit.

 

New here. Just bought this laptop yesterday, and while I have NOT had the 82c shutdown yet, I've also not hit 82c yet.

Playing left4dead maxed and world of warcraft maxed I've only ever hit 79c so far, but in the interest of keeping this thread alive for an eventual fix...and also to show support for those facing the issue, I thought I would add myself to the ranks here.

I will let you know if any games push me over the 82 mark but until then, I'm just hoping for a vbios fix. I do very much enjoy this machine. Fit and finish, and specs for the money can't be beat in a laptop IMHO.

-Bludgeon

 

bludgeon you will hit easily hit 82c with games like Crysis. I too returned the laptop and I too had to block the vent up a little at Best Buy (the place is ice cold) and once it hit 82c the GPU stopped working.

So for all of you guys out there, I actually recommend returning the laptop and waiting on a official fix, b/c they will not charge you at 15% restock fee due to the "defect."

Now I need to wait for a new laptop :\ Anyone know anything that's as good as this coming out anytime soon?

On the side note, games like Call of Duty 5 and Far Cry 2 takes a while to actually hit 82C. So, looking at this it seems like the graphic card will at max only hit around 90c. Which is a shame... B/c as someone else pointed out in this thread earlier Asus themselves stated that the GPU should throttle at 105C.

P.S. I believe this will be resolved soon b/c everyone is returning their laptops

 

Yes i figured instead of calling to make a statement the better way is just to return it . This will get to the higher ups much faster then people calling and complaing or emailing support. Money talks and you know the rest .

 

Yep... If the model with the Quad core doesn't have this problem, I might pick it up. Seriously, if lets say 30% of the people return it they are going to fix the problem ASAP. No one likes losses.

Yet... I'm a little skeptical to buy another Asus laptop for the being...

Btw. Wow seriously... Quadzilla what a day we had yesterday... This laptop was a dream yet... it ruined it.

 

Best thing to do next time is let everyone else buy the newest model and give it a few days for people to report the issues prior to taking the plunge.

Yes it was some day yesterday and i keep falling for the old run out and buy instantly because it may sell out . Hopefully i have learned my lesson (though i doubt it) .

 

i just got home with my g51 they gave me 100 dollars off if i bought the 180 dollar warranty so i ended up a little over 1100 with tax and a 2 year warranty
they also knocked 100 off the g71 i bought for buying a warranty just so you guys know if u ask they will probably do it. you basically end up paying only 80 dollars for the 2 yr warranty

 

You know you can cancel those warranty also lol btw what are you suppose to ask? Can I get some kind of discount for the warranties?

Also... From now on I will not be the first one to buy a laptop lol... I don't want to go through all this again. Also, may I ask what was wrong with your W90?

 

Thats a good deal Jicka for sure. I looked at the G51 one last time before i left Bestbuy but i have been stung by Asus now with 2 laptops in a row and for the moment im done with them . The G51 is a beauty though and it sure was tempting.

 

I had an issue with my screen where the whole left side of the screen was smeared is the best description . The returned unit i got which was brand new i sold Asap but the guy who bought it from me has had issues with the video cards just like about 90% of the W90 owners lounge. There are very few people on that forum that have not had to RMA there unit atleast one time and some people are up to 3 and 4 RMAs. Asus are building these machines so fast nowadays there giving very little time to actual testing.

 

i dont know it might just depend on who you talk to but i just asked if he could come down 100 dollars cuz i know you can haggle with best buy on tvs at least, and he told me he could ask and that they would probly do it if i bought a warranty.

how long do you have to cancel it do you know?

i actually like the looks of the 51 better and that its smaller i just figured i would go with the 71 cuz it seemed like the better deal with all it came with for 150 more

i mostly just wanted a laptop that would play street fighter 4 close to max and run starcraft 2 when it comes out i think this will do it

 

The profit margin on extended warranties is larger than on just about anything else they sell, so much so that employees typically earn commission on those. If you buy the warranty, they will be much more likely to negotiate with you.

 

Ya that machine will be more then enough for SF4 and Starcraft.

 

dammit now this one is booting up slow and making a clicking noise that cuts the windows boot up sound when its clicking haha if i have to go to another best buy to trade it out again im going to be pissed

*edit* it seems to be working now after the fourth restart *crosses fingers* haha

 

Lol well thats good to hear(i think) .

 

ya the one manager said the cost on the 51 is the same as what they sell it for like an xbox or playstation

 

The cost of a G51 is like 400 bucks... Gah, that's crazy cheat... Is this real? Btw jicka how is the CPU treating you? Never like that one. Seemed to slow for me.

 

Just a note, if it is indeed a BIOS problem (which is what I think and am hoping it is), then the RX05 from Best Buy should be fixable BEFORE the A1s come out (given that the BIOS update they postponed the A1 for is to fix this issue) because if you noticed, the BIOS firmware that are pre-installed on the notebooks when they are sold are generally at least a few weeks old (meaning we should get the BIOS update a few weeks before the A1s come out) because it takes that long (a few weeks) to get all the notebooks updated before they can ship them out.

I think he meant that the profit margin is very small on these laptops, just like how the profit margin is very small on the consoles.

 

@Rednara

No he just meant they sell the actual computer at Cost the same way they sell consoles at Cost

So bestbuy pays $999 for the G51 and they sell it for that , this is why they bank on you buying a warranty .

 

It's working fine now and it ran the street fighter 4 benchmark test only 3 fps slower on average than the g71 did with the better CPU so I'm more than happy the only thing I miss is the screen on the 71

Ya I meant they sell it for pretty much what the pay for it like they do with the consoles that's what a manager said anyway

 

Lol oh okay I get it now... Yeah that def makes more sense. Matrinix I hope you are right. If they fix this and if someone can update us on this then I'm going to go pick one up again lol...

 

Hey Jicka isnt the screen on the G-51 nicer then the G-71 aside from the size ?. That G-51 is LED backlit.

 

Could just be personal opinion. Or he could just enjoy having the bigger screen.

I personally also liked the G71's screen a bit more, sure, the G51's was a bit brighter, but the G71's just had something to it. But like I said, personal likes and dislikes.

 

I thought the Screen on the G71 was actually pretty decent and much better then i thought it would be thats for sure . I was just wondering from someone who has had both of them in there home which was better as its hard to tell from just standing in a brightly lit store which was the better one.

 

ok, call me a fool, or just plain stupid.

I exchanged my G71 for another one at Best Buy.

Same problem, but different. In the end it's the same result, but it takes much longer to happen because the fan spins up faster. Same room temp as last night, 71c. Same location, same software. It took 20 minutes for it to finally succumb to the Furmark xtreeme test. Only minutes on the old G71.

Here is what's new. The system bios was updated to the most recent version and the screen is brighter. The old one was hardly adjustable so much so, that I thought I was going blind. This was more of a hangup than the heat issue. Samsung memory is used not Hynix(sp?)

One thing I didn't check was the GPU bios.
The new one is: 62.92.83.00.0A
Old??


I was debating and going to hold out for the quad G71-A1, but at +800 bucks later, one less hard drive it didn't make sense to me. Yeah, the screen sucks a little but I play on a 56" LCD anyway.

Thanks for everyone's efforts and Best Buy was not only understanding but supportive as well.

I will wait to see what happens, if it's a fix or repair I own it and will love it for less cash.


BTW. Anyone got any good leads on a 2nd HDD adapter? The seem scarce as snipes.

 

Hmmm.
Did GeekSqaud setup your laptop?
I wonder how it has the newer BIOS?
Have you tried any games on this laptop yet?( Crysis???)
Does it throttle down at 82c also?

 

The VBIOS on the one I tested that downclocked within minutes is the same version as the VBIOS in your new one. I honestly think that there's a good chance that ASUS is working on a BIOS update to fix it (and is what is causing the A1s to delay). I hope I am right, as I really want one of these, but I can't justify getting it if it can't use its full potential. Also, while the screen wasn't the best, I think it was pretty decent, and I wouldn't mind having it.

I would like to see this laptop to not throttle down until it hits 105C (which I hope to never see... I hope the laptop will be able to stay under 95-100C at all times) even after resetting the clocks in the VBIOS to the NVIDIA specs.

 

No, it was new in the box.

Games, yes. Crysis runs, is running perfectly right now as I type this. 74c and holding steady.

It didnt throttle down while running Furmark, it NVK something error then quit.

 

WHAAA...74C on crysis? do we all just have defective models with bad cooling?

 

Holding steady at 82 for awhile, the she gave up the goat about 5 mins ago.

Same stuff.

 

How long did your session last?
And if anybody has opened up their G71, does the GPU heatsink cover it at a weird angle like in the G51?

 

Well I played Crysis on my laptop for around 10 min. Then it gave out... :\

By the way just to fill you guys win... G71GX-A1 has a quad; however, there is another version of the G71GX coming out at bestbuy that cost 250 bucks more, so 1400 and has a Quad core also. I'm personally waiting on that model now.

 

the screen on the 71 had a better resolution and of course it was bigger the led backlight doesnt seem to make a difference but it will save on battery life and its a bit brighter

overall im happy i ended up with the 51 now that i ran the street fighter benchmark i like the style better being smaller with the backlit keyboard and white instead of black

i was surprised its running crysis and the sf benchmark almost with the same fps as the 71 with the better processor would it make a bigger difference on other games that use the cpu more?

 

I guess RTS or whatever games that uses more CPU will make a huge difference. Because seriously, 2.0ghz vs 2.53ghz is quiet a big difference. Also don't forget you will be prob playing on difference resolution on the G71 and G51... Which makes it not a really fair comparison. Not only that you have to remember that the L2 Cache size for the P8700 is only 3mb. While most more advance CPU is 6mb.

 

Good for you , glad you are happy with the G51
What benchmark score did it get for SF? and were the GPU temps any better in that game?how high did they max out?
Still trying to decide between the two

 

ya people were saying gta 4 needs a good cpu

im glad i found this forum i wouldnt have known what the hell was going on when the 71 downclocked on me im kinda new to pc gaming haha

 

Hey IKAS V do you still have your 9262 ? i was wondering why your looking for a new machine yourself ? or just something more portable perhaps ?.

 

Wow... IKAS V your notebook is godly. Anyway +rep for Quad for being helpful about this whole topic.

 

Thanks for the rep RedNara and when i can rep again ill be sure to get you back .

 

with all the settings on high and aa turned off native 720p resolution i got an A rating on both with an average of 68 frames per second on the g71 and 65 on the g51 i havent checked the temp after playing crysis ill try it and get back to you i did play it for about 10 minutes earlier and the 71 only lasted about 5 before it downclocked