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    Beta BIOS - Possible Missing Keystroke Fix

    Discussion in 'ASUS Gaming Notebook Forum' started by Gary Key, Dec 13, 2010.

  1. frosty5689

    frosty5689 Notebook Evangelist

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    Trying to squeeze more battery life? XD
     
  2. boezio

    boezio Newbie

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    Hi! I'm experiencing some missing keystrokes (just a few, to be honest) into my G73JW.
    I see that a new bios was released for the G53JW: are there plans for a new bios update in the next days/weeks for the G73JW too? Thanks, and have a good day! Alex

    p.s. I've a very bad problem with Nvidia card/driver, because the scrolling of Office files with tables is very slow and the redraw is visible.. I googled the problem and it appears very common with some Nvidia card/drivers. Is there a fix ? (i work with Word files with tables inside, so 5-sec scrolling for every document' page is unacceptable...).
    Thank in advance for every help/suggestion/hint. Alex
     
  3. x7007

    x7007 Notebook Guru

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    So does it worth to upgrade to the new beta 3 ?

    It's for the motherboard using to update from the bios EZ-flash ?

    I do have the missing strokes occusainlly or something

    using this https://www.yousendit.com/download/RlRyZm1ha0RvQnRjR0E9PQ

    And can i flash back using the 211 again using EZ-flash cause i'm not sure it'll let me


    Thanks
     
  4. ryiu

    ryiu Notebook Consultant

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    yes, you can always flash it back using EZ flash :)
     
  5. x7007

    x7007 Notebook Guru

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    So anyone else is using the newest file 01/07/2011 ? cause i didn't see much comments after this one posted.

    Anyone ? ^^
     
  6. frosty5689

    frosty5689 Notebook Evangelist

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    So far so good. Haven't experienced any keyboard suddenly stop working till I force shutdown like Beta 2 and 3.
     
  7. BattleNut

    BattleNut Notebook Consultant

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    Well as it is now with the new Bios I am very happy.
    Everything seems to be working and I am not getting the buffer like lag while typing, and knock on wood I am not losing the (s) key or any other as I was on the last Beta bios.

    The Touch Pad is working great! I downloaded the newest driver from their site and Wow it is something else .
    The new driver has some neat features that I like and so far they are working very well, I have not had any lockups of the Touch Pad after using it for quite a few hours.
    Before, after using it for a few hours it would do some weird actions that you could not stop with out a reboot.

    This Beta Bios is working very smooth and all the features are working and not causing issues with other software!

    I will keep using this for a few day's to see how it work over time, but so far it looks like this update is a keeper. ( I am Crossing my Fingers on this one )
     
  8. Morecoffee

    Morecoffee Notebook Evangelist

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    I am on the beta 4 bios as well and the latest Synaptics driver. It is to early to tell if the touchpad issues are cleared up. I will report back right away if any of the usual antics start.
     
  9. zwiertara32

    zwiertara32 Newbie

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    Beta 4 has not helped. Touchpad doesn't work correctly.
    After 30 minutes I have to restart my laptop. I tried Windows, Linux Debian and Express Gate. Everywhere is the same. When I put my finger on my touchpad, cursor is going crazy.
     
  10. x7007

    x7007 Notebook Guru

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    K i updated beta 4 bios and reinstalled 10.12 from guru, updated synatics, and Intel Rapid driver.

    I hope everything will work
     
  11. ror0n

    ror0n Notebook Enthusiast

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    updated with beta 4 bios, and everything seems perfect, no missing key and touchpad really works like it should.
     
  12. fenris_12345

    fenris_12345 Notebook Enthusiast

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    Can anyone please post the MD5 and/or SHA-1 Checksum for the newest bios? Call me cautious, but I really don't want to take any more chances of creating a paperweight than I have to. :p

    Thanks in advance
     
  13. DCx

    DCx Banned!

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    @Fenris: Ezflash (in the bios) does an integrity check first. It'll warn you if it will cause a brick.

    I just installed bios 4. Havn't noticed anything bad, havn't missed any keystrokes - not sure if it's better than bios 3, but it certainly isn't worse.

    I had forgotten how wonderful it is to type on my laptop... thank you Gary.
     
  14. mite_jan

    mite_jan Notebook Deity

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    so those beta bioses from garry ... are for the missing keystrokes
    i don't have that problem
    what about the touchpad but only touchpad?
    can i try them?
    becouse he said in the description only keystrokes...
     
  15. TallRed

    TallRed Notebook Enthusiast

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    You missed an 'e' there... ;)

    Yeah we went to BIOS4, redid all the drivers, and at this point it seems to me like I am missing keystrokes again with it over BIOS3 (which was flawless for typing on my G73Jh).

    But, the trackpad was majorly screwed up with BIOS3 compared to BIOS4 it seems... Two steps forward, one step back?

    I will give it a day or two, but if the trackpad freaks anymore I am leaning towards it and the motherboard needing to be replaced.
     
  16. DCx

    DCx Banned!

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    Yes. But I can't blame that on my keyboard... *sigh*

    Touchpad seems WAY more sensitive on beta 4. Not wonky or weird, just WAY more sensitive (at the same sensitivity settings)...
     
  17. BattleNut

    BattleNut Notebook Consultant

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    It was set to sensitive after the driver update and I had to go and reset the settings .
    I had to move the palm check almost to the Full setting so I could type.

    I was reading on there site that they had one Touch Pad set to where you could just move your hand over the touch area to make it move, you did not have to touch the pad for it to work.
    I do not know if I would like that or not.
     
  18. x7007

    x7007 Notebook Guru

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    Everything works great with the beta 04 the new 10.12 guru, the intel rapid storage 1.008 and the new synatics driver.

    Even games runs alot smoother dunno what made SplitSecond to work smooth as silk and fast and response but hell sure it's fun now with no lags at all.
     
  19. DCx

    DCx Banned!

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    I doubt it was the bios - That was the first game I played on my g73 and it runs GREAT. Better than burnout paradise and WAY better than blur.
     
  20. Chastity

    Chastity Company Representative

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    Check driver reference link in my sig for checksums
     
  21. Nekki

    Nekki Notebook Evangelist

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    Damn, was exactly that I wanted to hear about the newest BIOSes. Now I feel comfortable to try the update. I'll post tomorrow how is everything gone with my unit since the only problem that I have is the touchpad, and as you now, the damn symptoms appear minutes to hours (in my case) after a cold restart.
     
  22. Morecoffee

    Morecoffee Notebook Evangelist

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    I was not seeing any improvement with bios beta 4, the touchpad was the same for me...

    I am working on another theory. I noticed when I am at the login screen in Windows the touchpad appears to operate as if the Windows driver is installed. Once Windows loads to the desktop the Synaptics driver seems to take over. Does that mean the Windows driver is kicked off or could it still be there? Anyway I uninstalled the Synaptic driver, rebooted and tried to unnistall the Windows touchpad driver. I could not find it listed anywhere in the device manager so I uninstalled a bunch of mouse stuff and a bunch of HID compliant devices... a bit reckless I know. I rebooted and was successful in the fact that the touchpad no longer worked at the logon screen or once I was into the desktop. A bunch of the stuff I removed reinstalled, no harm done. I then installed the Synaptics driver which restored the touchpad functionality. I notice now that when I boot up the touchpad operates as if the Synpatics driver is installed, although ‘momentum’ does not work until the desktop loads. I can now see the the Synaptic Touchpad listed under ‘Mouse and other pointing devices’ where before I could not.

    I am not sure if any of this is beneficial or not at this point... but so far so good. But of course I have been there before.
     
  23. frosty5689

    frosty5689 Notebook Evangelist

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    What happened was the windows driver was installed all that time before you removed all those mouse devices. However, the Synaptics software was still running, which is what makes it appear as if it has those pinch-zoom function, etc when you logged in where as at the login screen the Synaptics software wern't running so it appeared as if it was using windows driver. TL;DR: You've been running on Windows driver with Synaptics Software the whole time.
     
  24. Kitsune12

    Kitsune12 Newbie

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    My laptop worked correctly, I decided to flash the VBIOS because he had trouble with some games and after that my keyboard started missing keys. Now I'm testing the new beta BIOS 4 is too early to tell if it worked or not, so far everything is perfect.
     
  25. Chastity

    Chastity Company Representative

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    I've been trying to tell people this for ages, and why I linked to Driver Sweeper 2.8.0. It has MS keyboard and mice driver removal filters.
     
  26. frosty5689

    frosty5689 Notebook Evangelist

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    I know how you feel. :)

    This is one of the most common problems that occur when people complain about mouse/trackpad not working as it is. (because Microsoft somehow decided that their mouse driver had more priority). I remember back in XP, if you plugged a mouse into a different port, it would have the Microsoft driver installed to it because Windows thought it was a completely new device. 7 seems to have fixed that issue though.
     
  27. fenris_12345

    fenris_12345 Notebook Enthusiast

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    Well beta 4 in place, and still some minor periodic trackpad wierdness (lasts a few seconds each time) as well as no visible mouse pointer in heaven demo or froblins demo - although the mouse is actually there, just no icon for it.. odd!

    I will try some game engine stuff tomorrow as well to see if I (hopefully) have a visible mouse there as well. But not until I do a clean / re-install for drivers and see if that is the cause of my last few woes first. Gosh knows with all the flashing and installing over the last few weeks somethig could be mesed up.
     
  28. Morecoffee

    Morecoffee Notebook Evangelist

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    The mouse driver removal made no difference, the touchpad still stops responding after a while. I do not think bios 4 has made any difference to how the touchpad operates on my machine.
     
  29. TallRed

    TallRed Notebook Enthusiast

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    Nope, touchpad still freaks out...

    So, if BIOS4 was the be-all end-all fix of the keyboard, what about the touchpad now?

    Is that something that Synaptics will fix, or will it require replacement by Asus?
     
  30. skygunner27

    skygunner27 A Genuine Child of Zion

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    About 10 days ago I swapped out my "out of the box" problematic touchpad for a new one. The swap had fixed my touchpad problems. Today I decided to flash from 211 to the beta bios 4.

    Now my "BRAND NEW" touchpad acts just as retarded as before the swap :(

    I'm about to flash back to official bios 211 and reinstall drivers in hopes of reversing this issue.
    If that doesn't work it's time to bust out 1199.99USD for a permanent fix again.
    Lame :mad:

    I should have just left well enough alone.
     
  31. frosty5689

    frosty5689 Notebook Evangelist

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    So the BIOS burned out the TouchPad? (joke)
    Anyway, the BIOS releases are certainly getting better, I don't notice any missed keys anymore and so far the TouchPad don't die every 5minutes.
     
  32. skygunner27

    skygunner27 A Genuine Child of Zion

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    My keyboard has always worked as it should. I don't know what the beta bios 4 did to mess up my touchpad. It made it so unresponsive at times it's not even funny. It also was very jumpy here and there.

    I recommend anyone with a fully functional touchpad stay away from any Bios updates, official and unofficial Bios.

    I have reverted back to the official 211 bios. So far all is well. I'll probably play some Plants vs Zombies to see if this issue has been resolved.
     
  33. Morecoffee

    Morecoffee Notebook Evangelist

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    Interesting, that is one thing I have not tried yet, bios 211. I went straight from 209 to beta 1.
     
  34. TallRed

    TallRed Notebook Enthusiast

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    Official 211 on mine was nothing but missed keystrokes and tons of touchpad issues...

    I do believe the Beta4 fixed the keyboard issues, just that in doing that it basically has exposed the problems with the touchpad from the start.

    Hopefully they will continue development of the BIOS on the quick-path they started with the keyboard issues, and this time also fix the touchpad.

    I will say, with the drivers that Gary listed, installed from scratch (ie, after BIOS4 update I manually uninstalled the drivers and devices associated and had it delete the drivers in the process and then re-installed), The touchpad still freaks, but instead of it jumping all over the place, it just goes unresponsive. Sucks, since it can last like 3-7 seconds (doesn't sound like much, but when you are working on something it seems like an eternity).

    And I am still missing a character or two with Beta4... definitely better than Offical 211, Beta1 or Beta2, but not as perfect as Beta3 (I had to have typed at least 200+ pages worth of stuff and not a single missed keystroke).

    I will do some more extensive typing next week, but even while posting this message I had a missed character here and there I had to go back and edit.
     
  35. Meligy

    Meligy Newbie

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    I have G73JH. Quite love the machine but also hate the decision to buy it at the same time. The touchpad condition is getting worse with time. I had other issues with the motherboard, I gave to ASUS. they gave me new motherboard and the touchpad issues are quite the same
    (didn't realize any missed keystrokes though - well, I have doubts sometimes when I write fast but couldn't confirm it. a good thing).

    The touchpad sometimes jumps to the far right part of the screen and in a lot of times unresponsive. The unresponsiveness issue get much worse with time (I bought the machine 4 months ago) that it's now almost useless more than half of the time, and an external mouse is a must (hate to use it on laptop. My main use of the computer is programming, which is all typing, and the touchpad is closer to keyboard).

    I tried different drivers of Synaptics, currently running 15.1.22.2. ASUS live update tells me I have all up to date ASUS Stuff (but also ried Gary's drivers and instructions before).

    Regarding 211 beta 4, just released, I have to say it was completely useless to the issue. I have doubt that things got even worse with the update, but I'm not so sure. Generally 211 seems bad for this.

    By the way, are there any bad issues about 206? My original laptop came with 209, when I tried to flash 206, I bricked it but apparently there was an issue with the motherboard as ASUS didn't just flash it and charge me, instead, they replaced the entire motherboard and the new one came with 211 on it.
    So, the only one that I have't really used is 206. Is it better for the touchpad? and should I expect going back to 206 not to work at all (as I'm not sure the first try was 206 issue or motherboard issue and don't want to risk, but this issue is driving me crazy)?

    Also, I found somewhere there is analytics / log mode in Synaptics. Can't remember the keyboard shortcut to get it. Want to try to send a log to Gary.
     
  36. Kitsune12

    Kitsune12 Newbie

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    My Touchpad work very well... but my KB not, I have missed some keys again (very little). BIOS 211 Beta 4 not worked for me... Well, I'm waiting for a new Bios Beta !
     
  37. Jody

    Jody Notebook Deity

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    Well I'm on Beta 4 now. I don't see any difference in the touch pad. It is still erratic. It behaves like it is super sensitive. It thinks I'm using two fingers all the time or it thinks my palm is on the touchpad and won't move at all. I tried the driver in Chastity's guide and 15.1.9. 15.1.9 seems to behave a little better. Lot's of "stuck cursor" and two finger indicator but it will respond about half the time or more.
     
  38. Morecoffee

    Morecoffee Notebook Evangelist

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    I used my touchpad for an hour this morning and it worked perfectly. I did a bit of typing and it was OK. I then responded to an email, my response was a couple of sentences and the touchpad failed.

    Using the keyboard seems to trigger the failure sometimes.
     
  39. DCx

    DCx Banned!

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    I've found that my touchpad is super-sensitive to heat. So my palm doesn't have to be touching it - just close enough that it heats up the pad and makes it think I've got two fingers touching instead of one.

    If it gets worse, I'll RMA... but I've got a 2 year warranty and several proposals to write.
     
  40. cotolay

    cotolay Notebook Evangelist

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    I have also discovered that heat is the problem on the touchpad. When i first turn my laptop ON ( and i havent used it for a while) the touchpad works good for a couple of minutes. Then after it starts to get warmer, the touchpad start to get crazy. If i am in a really cold place (Outside 48 F) My touchpad works good all along. If i go inside, then it just goes crazy. I think this is due to the that the touchpad its self is faulty. I really think that gary is trying to adress KB Problems related to TouchPad interference issues. But those of us with heat sensitive Touchpads have not been getting any change at all with beta bioses; only people with KB problems. Maybe our solution is to get the touchpad replaced.
     
  41. Morecoffee

    Morecoffee Notebook Evangelist

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    I kind of debunked this theory. I got a cold pack from my freezer and waited until the touchpad failed. Once it failed I applied the cold pack to it, it made no difference to how it functioned, it did not fix it. I would encourage you to try it your self though, others have mentioned the same thing.

    I even went a step further and cleaned the minuscule particles that drop between the palm rest and the touchpad edge, with the thought they may 'connect' somehow when the pad heats up and expands slightly, it did not make any difference.

    I can understand the heat theory though, my touchpad always works great when I first use my machine, it has never failed on initial use. It is always after 10 minutes or longer, and by longer I mean it could be hours.

    When you say your palms heat it up while hovered over it, I think it is the typing that makes it fail.
     
  42. hankysmoo

    hankysmoo Notebook Enthusiast

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    I've performed all the updates listed in the first page by Gary and now I'm having problems related to sound output via HDMI Out on a Sony 52". I'm really regretting following through with all the updates on my Asus G73JH-A2 now albeit it does seem like the keystroke problem is a bit improved (not sure if it's placebo). It seems like there's some sort of conflict with the Realtek drivers which never existed before. I've now spent the last 2 hours installing and re-installing different drivers without fixing the problem. Here is what I'm dealing with:

    Realtek 2.56: Sound via HDMI Out does not work at all...Image will display but sound outputs via laptop speakers only.

    Realtek 2.55: Sound via HDMI Out works but any program that has sound will stall for about 30 seconds to a minute before working. Once audio begins playing (say from winamp) I can open up any other program w/ sound (e.g., a video) without a problem and the sound will play concurrently. However, once I close both winamp and the video and try to start something else that has sound, the program will stall again as if the sound card needs to initialize or warm up.

    Realtek Drivers posted on Asus G73JH support page (6016122): When installing these drivers, I get a SRS audio device not detected error? Sound via HDMI out also stalls.

    Realtek Drivers posted on Asus G73JW support page (6016162): Same as Realtek 2.55 above and what I've settled with for the time being...

    I've been uninstalling the drivers via the Uninstall a program feature in Win7 and have also tried uninstalling the 2 "High definition audio devices" that appear in Device Manager before installing fresh drivers. Currently under Device Manager I have the following devices after reinstalling the 6162 drivers:

    Bluetooth Hands-free Audio
    High Definition Audio Device
    PlayOn Virtual Audio Device
    Realtek High Definition Audio

    Does anyone know what is causing the conflict?
     
  43. skygunner27

    skygunner27 A Genuine Child of Zion

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    The most annoying thing is when one finger works and the other doesn't.
     
  44. Kitsune12

    Kitsune12 Newbie

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    Well... First, uninstall all sound drivers. Then try to remove the rest using Driver Sweeper.
     
  45. frosty5689

    frosty5689 Notebook Evangelist

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    I feel ya, for some reason my touchpad loves the middle finger more than the index finger. :p
     
  46. Morecoffee

    Morecoffee Notebook Evangelist

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    If you try the other finger (on the touchpad) make sure you touch the same spot. The touchpad will become dead in spots and when you use the other hand you might be touching the opposite side giving you the impression an alternate finger is working.
     
  47. hankysmoo

    hankysmoo Notebook Enthusiast

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    Thanks. I started from scratch by uninstalling the Realtek drivers and then used Driver Sweeper in safe mode to be sure I removed all traces of any old drivers. I then re-installed R2.56 as well as the R2.55 ATI HDMI Driver so my device manager now consists of "ATI HDMI Driver" and "Realtek High Definition Audio". Unfortunately, I'm still having the stalling issues when outputting sound via HDMI out.

    Any other ideas?
     
  48. skygunner27

    skygunner27 A Genuine Child of Zion

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    I think I've fixed my touchpad by going back to Official 211 and by Removing CCC 10.12 and installing CCC 10.11(My G73JH took a huge Frames drop in Crysis Warheah with 10.12). I'm about to uninstall Direct X and install the latest Direct X. In the past I have had problems with my G73JH that were resolved by uninstalling Direct X and re-installing the latest version.

    I would really like to resolve this touchpad issue once again atleast long enough for a M17x R3 3D 460M SLI :cool:
     
  49. PhnX

    PhnX Notebook Evangelist

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    I've been using my 6 finger fix for ages. I posted it earlier but I think it kinda went ignored.

    I've went and dug it up.

    Here it is, give it a shot. It works for me every time my touchpad stops functioning:

    I'll share my "temporary" fix when my touchpad goes ballistic. Take both of your hands, and using 3 fingers from both hands, press down on the touchpad. Your fingers should look like this (left hand) \ / (right hand), one on the right side of the pad and the other on the left. Press hard enough to see a little bit of a flex. Now test it out, try scrolling again. Voila. What could this mean? I smell a hardware / contact / voltage issue.
     
  50. mite_jan

    mite_jan Notebook Deity

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    i just hit the touchpad but i will try your way
    thanks for sharing
     
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