G51j Blue screen of death problems

Hmm. I've never really used Power4gear, especially while gaming, and have never had a BSOD. Could this be the silver bullet?

Did they send you that MSG in response to a previous complaint? Or in response to a recent one?

 

I have updated my BIOS to 204 and the newest 8.17.11.9562 Nvidia driver from there website. So far i have played CODMW2 for different periods of time and no BSOD however the computer does get rather hot even with a Cooling pad underneath it and i get a random lag spikes within the game which i think is because of my internet connection. I have also installed the newest realtek drivers from asus website however it didn't show any Change so i don't think it was part of my fix. This is the order of what i did to have no BSOD for a while now. First Realtek driver from asus website, upgrade BIOS, Upgrade Nvidia driver from there website. And its been working good now. Hope this helps. If you want any more information just ask.

 

I opened a ticket with Asus TS about 2 days ago complaining of BSOD. Sent them bugcheck analysis of that 124 error... That was the response... to reinstall P4GH

 

You should really try reinstalling that P4G stuff. Like someone posted it might be due to power insuffiency from ed up power profiles in Windows.

I had a similiar problem on a G71GX, but since I'm on Vista I got only freezing for short or long periods of time. I tried everything and it didn't work. Tried to change the power profile from Asus standard to High Performance and so far the lock-ups are gone. I don't know if it is just a coincidence, but for now the problem is fixed. I never susspected that those power profiles can have such a role in the management of a laptop.

 

agree, that sounds very logic. but the problem is people get that bsod without P4G installed even...

 

exactly, thats why he said messed up power profiles in win7. not P4G, win7. maybe the new P4G overrides them.

 

One of the first things I did on initial boot of my G51 was change the P4G profile to maximum (100% and 100%), and I've never had a BSOD (don't play Borderlands, tho).

 

And like some people mentioned they don't have BSOD with AA disabled that is logical too - the GPU needs more power when AA is enabled.

 

furmark + prime95 will draw more than anything else possible, without a crash. power is almost certainly not an issue.

 

Trying to crash my machine and ... no success, no BSODs at all.

I've noticed something interesting that did not seem to exist before.
Screenshot attached

http://cid-3692a0833f1d2477.skydrive.live.com/embedphoto.aspx/Public/Power4Gear.jpg

 

Well, not to sound like a party pooper but after installing the new Power4Gear Hybrid utility, I still got a BSOD on Borderlands on a LAN game.

And I did notice the new settings on the Power4Gear, probably helping to manage power better.

 

It may not be ultimate fix but something that (at least) reduces freqency of BSODs which is a move in the right direction.
I''ll report back as soon as I get my first BSOD with AA & new Power4Gear.

 

im not even trying to start on this thing... I got my RMA today from newegg to return mine even before I opened it!!! But I do still want to thank Ryzeki for the excellent review you wrote in the owners lounge on this machine though. It had so much promise

 

not a deal breaker to me I rarely have time to game and it only has done it a few times to me.

 

Interesting; according to Google the Intel Display Power Saving Technology may be implicated in display issues on various brands & models of laptops. The control is not in the P4G version shipped on my G51J. I'm off to upgrade...

 

then AA via nvidia's control panel doesn't cause a BSoD (yet)?

 

Thanks, and to be honest yeah it had much promise. I still love mine despite the BSOD because it only happens to me in borderlnds, but it is sad that a machine witch much potential had this isse.

Hopefully it will be fixed soon, even if it means we the users have to do it. I plan on fixing my BSOD issue before selling my laptop to another person in the future, as I cannot sell a computer with a known problem.

I will post on monday when I get the chance to test with the 150w PSU, and perhaps even try new nvidia drivers.

I gotta say that the BSOD this time was different. It ususally happened, and I could see AND read the BSOD and see the % of memory being dumped to a log etc but this time I got a BSOD that almost instantly turned the machine off and when booted up, it didn't show info on windows

Event viewer catalogued it as a Kernerl-Power issue as the machine suddenly turned off without properly doing so.

 

Were you one of the ones who also hasn't gotten a BSOD yet? If so, let me know how your upgrade goes. I haven't gotten any, and I'd hate to upgrade to something that could screw up a good thing

 

So it's something really different than "traditional" 124 BSOD

 

Hi, I was just posting the problem on Asus forum about crashes without the BSOD, and getting the same msg. http://img693.imageshack.us/img693/4803/13393881.jpg
Bios 204, newest reinstalled nvidia driver, newest P4G utility.

 

Unforunately with Asus releasing the G51JX-A1, there gonna "sweep" this model under the rug and not really fix it anymore and its sad to see such a sweet system get treated like that from the world class guys at Asus.

 

Upgrade went fine, except it "stepped" on my custom color configuration (Eye One Match hardware), so I had to reinstall that. I am NOT one of the people experiencing any BSOD (yet) - but neither do I play Borderlands. The game looks great but once I read is was a console port instead of being written specifically for the PC I decided to pass - my personal experience with such ports has not been good.

If I were you I'd stick with what I had; "If it ain't broke don't fix it."

 

I'm afraid that... ASUS will overlook our problem. Because, new series of G51 going to release soon(G51Jx). And it may be already solve this problem. Are we the test group? :'( I spend too much money for this machine (74500ฺ฿ in thailand is 2257$ very and very expansive for me).

 

If they overlook the problem, we simply send the bloody thing back and request the G51Jx if they are unable to fix THEIR own defective hardware, I bought a gaming laptop and I will get a gaming laptop, not a crutch. No matter how much times I am going to have to send it back, the retailer is sending it back without charge, not me. That was part of the contract.

How is that a problem?

"Hey ASUS, you used false representation to sell a laptop that does not do the job it is supposed to do properly. I want a working product with the same specs or higher specs."

That's how it works with most retailers, if the product stays defective, you get a refund or higher hardware.

Also, more BSOD on Oblivion

 

I'm with you on that. If ASUS leaves us behind like they did with the W90 owners then I’m going to give them hell until they replace this notebook with something that works. The G51Jx from the specifications looks like a weaker system, but assuming it functions as a gaming notebook without BSOD I’d gladly settle for it compared to an uncertain system.

 

The most important thing, unlike Alienware M15x users, we have many logs of ASUS' customer support saying CLEARLY that the machines are defective("We are working closely with NVIDIA to mature a driver to fix the issue"). I am literally printing the logs if I have to send back the machine and post it on top of the machine in the box.

Also isn't the GTS 360M clocked higher than the 260M and based on the GT215?

 

no, and no. it is clocked the same iirc, and is based off of the G92 core.

 

Therefore my good man, what is the difference?

 

its worse than the GTX260m, thats the difference. this is just another (fail) of a rebadge by nvidia, why does there really have to be a difference? lol

 

Then why is it Jx? I'd expect that anything with eXtreme in it to be better.

 

well then you'd expect wrong. it is basically a rebadge of the GTS250m, a weaker GPU than the GTX260m. that, the reduction of a lost HDD and the addition of a third ram slot. thats about the only differences (maybe a redesigned cooling system but I have my doubts about that).

 

The only sensible reason is probably, because the newer GTS 360M is possibly a die-shrink and along with the use of GDDR5 memory it runs significantly cooler than the GTX 260M which at the moment is causing heating issues with the G51 and G71/72 series. Unfortunately compared to the GTX 260M with its 112 shaders and 256-bit memory bus the GTS 360M from the available specifications shows to have 96 shaders and a 128-bit memory bus.

 

Who the hell cares about "cooling issues"? From that same fact, I suppose the G51J will still be sold.

 

no. The G51j has been discontinued.

 

Well why do they sold this crap then? It's not like it's going to be able to game as well. The G51J is borderline with some games.

 

The "x" in the new Jx is for all the stuff they've x'd (taken) out

I also agree with you as to this being a warranty issue for those that have a problem; I suspect, one way or another, people will get satisfaction. I don't understand all the nay-sayers that seem to think Asus will just abandon an issue, when they've indicated just the opposite, and purchasers will somehow just be stuck with a laptop that can't play games. Two year warranty people! And one-year warranty for "anything goes."

 

do they make ati mxm card? wouldnt it be nice if asus just put some ati mxm cards in these or future versions. screw nvidia, they are pretty much a fail in the mobile market.

 

And ATI fails hardcore at support. They also have what we call "Lololololol compatibility issues".

 

well it doesnt look like nvidia fairs any better with "hardcore support" when it comes to moblie gpus, just ask apple and Hp.

 

"OEMs have to give the updates lolololol"

Seen that one a lot. However, ATI is notorious for dropping any kind of service after a year or two that your card has been released, also Catalyst sucks.

 

really, after nvidia having nearly 3years of heat issues they still do not get it right. the only reason I didnt totally disreguard this laptop because of the nvidia card, was because it is replaceable and I am sure before it is a year old it will have to be replaced.

 

I will try poking ASUS' notebook support again tomorrow.

 

I don't think Nvidia is to be blamed about the heat but the laptop manufacturers, there are laptops that run extremely low in temps with the same cards (sager and alienware). People always want something faster, and imo they have supplied really good gpu, specially lately for laptops, although i do hate the renaming, these gpus are miles ahead for what was available in the laptop world 5 years ago.

 

I'm a relative newcomer to mobile chipsets and laptops in general but i was thinking: the g51j a1 and the alienware m15x have basically the same components(CPU,GPU,Chipset...).The only difference seems to be the the software and the BIOS. (m15x doesnt have any BSOD issues). Would it be possible to flash/install the m15x's BIOS on the g51 and test it? (is this even possible?) . This would clear the BIOS as a possible cause of the BSODs...

 

im pretty sure its not possible. The BIOS's are specific to the motherboards that is in the system, unless AW uses ASUS MOBO's, then probably not.

 

About 16 hours of intensive gaming and no single BSOD.

AA x 8 always on, Anisotropic filtering x 16 etc.

It looks BSOD 124 issue is fixed for me.

 

What "heat issues"? Nvidia got hit with a manufacturing problem back on their 65nm chips if I'm remembering right (similar issue that the Xbox 360's GPU's been plagued by, and unforeseeable). They fixed that though with their next process, and I've heard zero reports of any issues with new GPUs. And it wasn't a heat issue. I mean of course any big piece of hardware is going to get hot, it's up to the notebook maker to make sure it's ventilated well enough. That's exactly the same whether we're talking about hardware from Nvidia, Intel, or AMD.

What did you do that might have fixed it?

At any rate, regarding the GTS 360, again, 16 fewer cores, but almost certainly faster core speeds. Half the memory bandwidth, but faster RAM...end result shouldn't be that much different, and I'm all for a die shrink.

And the person saying the GTX 260 is marginal...for what? I mean I'm sure you can't max out every single thing in every single game, but a 32 core Nvidia GPU will run todays games perfectly well.

 

BIOS: 204
Nvidia Driver:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000004
BCP2: FFFFFA80041698D8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Well gentleman, I finally got my first BSOD 124 error. I have played Dawn of War 2 for 12 hours straight with no BSOD, World of Warcraft for roughly 7hrs per day for 1 week straight with no BSOD. I finished Bioshock in 1 play through with no BSOD. I played Team Fortress 2 for 6hrs straight with no BSOD.

I played Call of Duty 4 Multiplayer for 3.5hrs with no BSOD and then I kept the gaming running through the entire night. After 6 hours of Call of Duty 4 Multiplayer running there was no BSOD, when I woke up the next morning there was a nice BSOD Recovery message on my desktop. Sometime during the night, CoD 4 MP gave me my first BSOD. I'm going to post the dump file below.

This first BSOD is enough for me to reformat to XP right away. I'm not going to wait for another one. I bought this lappy for $1650 CAD after shipping to play games, same as everyone else. I can't play my favourite shooter confidently so I'm really upset. I wish I could return it even with a restocking fee but I'm past the return date unfortunately.

I also realize I've been running on the pre-installed 204 BIOS but obviously 205 hasn't fixed a single issue with anyone so I see no sense in trying it now. XP here I come! I hope it works...

 

Forgive my ignorance, but I've read several instances of people leaving games running all night...just wondering, why?

 

Had 50+ bsod on my desktop til got the memory timings right at the edge no big deal.
Os itself can bsod no need for anything in it just a bit memory corruption
Getting inet dc in mmo raid a bit more bugging
Hit you finger with a hammer .. not going to cut it down so it won't happen again
Windows comes with bsod/black screen of death built in lol
Gameguard+comodo = insta bsod with max security settings and can list a few more incompatibility for insta freez

You going to have a lot more problems with the pc-s then a reset in a few days. Like when the hdd-s just die without a warning losing all your data

online game playing itself .. boting