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    G51j Blue screen of death problems

    Discussion in 'ASUS Gaming Notebook Forum' started by Dragokld, Oct 31, 2009.

  1. PookiePrancer

    PookiePrancer Notebook Consultant

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    Ah, thanks!
     
  2. RoachBurn

    RoachBurn Notebook Enthusiast

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    I left CoD 4 on all night because people said they had BSOD with the game, and being that I hadn't run into any issues with any other games I decided to test what everyone else was saying. It didn't crash in 3.5hrs so I figured if it made it through the night then mine was problem free. I lost.
     
  3. solaralchemist

    solaralchemist Notebook Guru

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    please let us know, I'm getting really tired of trying all the things i can to get this machine to do what it's supposed to do.

    my last 6 or 7 BSODs have been exactly that. the sequence was playing CoD: MW2 at 1024x768 no AA for 2 hours, stopped and surfed net 30 minutes, back into game 20 minutes BSOD, back in 5 minutes BSOD. back in and stay in safe mode play for 2 hours

    I’m really getting upset with Asus about all this, I’ve been using their products for 10 years now “Notebooks, M/Bs, Graphics cards, etc..” for myself and when I’m building systems for others and haven’t had a problem. Man 10 years, 5 laptops, nearly 200 M/Bs, and countless other hardware and the one piece of equipment I was really excited about is a disappointment!
     
  4. rdy2go

    rdy2go Notebook Enthusiast

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    Power4Gear - uninstalled old version and installed new version, recommended by ASUS support (mentioned earlier in this forum)
     
  5. solaralchemist

    solaralchemist Notebook Guru

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    Tried that, still no BSOD fix!

    Next test for your guinea pigs please Asus :(
     
  6. RoachBurn

    RoachBurn Notebook Enthusiast

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    Just an update. I've since installed XP, still using Bios 204 but with all other drivers up to date. I don't have any Asus bloat on this thing as it's a fresh install. I only have the required drivers (nvidia, lan, wifi, ATK100 + wireless). I don't even have the touch pad installed. Also, until I can find my damn Partition Magic 8, I'm only using 1 hard drive since the other doesn't exist atm. I'll get back to you guys after I run CoD 4 overnight and see what happens. So far it's been running really well, I've actually gained about 10-15fps downgrading to XP 32bit, everything maxed including AA and Shadows. with win7 I didn't have Shadows or any AA at all and it ran a lot worse.
     
  7. solaralchemist

    solaralchemist Notebook Guru

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    I've been trying 2 install XP for 3 days now, I used the guide mentioned earlier for the g51vx, but everytime when the xp cd is loading install files I get a 0x7b BSOD. Is the procedure for the g51j different from the g51vx am I missing something?
     
  8. Lanaya

    Lanaya Templar Assassin

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  9. solaralchemist

    solaralchemist Notebook Guru

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  10. scothu

    scothu Notebook Enthusiast

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    how do i uninstall the old version of p4g? i cant find it under programs and features

    EDIT: found it under ASUS..
     
  11. VZX

    VZX Notebook Evangelist

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    I'd guess it's the new Power4Gear. As he posted from couple pages ago.

    EDIT: damn late, oh well.
     
  12. rdy2go

    rdy2go Notebook Enthusiast

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    Still 124 BSOD or another error code?
     
  13. rdy2go

    rdy2go Notebook Enthusiast

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    Power4Gear: uninstall -> reboot -> install new version -> reboot

    Important: I've installed fresh Windows 7 Enterprise 64 bit and ASUS tools manually, NVIDIA driver beta 195.81, Realtek HD 2.40
    No Creative sh**t (conflict with Steam)

    This combination works for me (no BSOD with AA enabled)
     
  14. solaralchemist

    solaralchemist Notebook Guru

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    yup, same 124 BSOD :(

    Yup did that too.

    Fresh Windows 7 Ultimate x64 installed, minimal Asus Utilities, Realtek HD 2.4, and no creative either. though I'm using the latest Whql 195.62. Guess I'll give the beta a try.

    Asus guinea pigs ho! :p

    P.S. anyone else can confirm that the power4Gear update has fixed the issue?
     
  15. LeRoySoleil

    LeRoySoleil Notebook Guru

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    I installed newest P4G update and played CoD: WaW for about 2 hours, with AAx4, no single BSOD. With the old version I was getting BSOD after couple of minutes (from 1 to 30-40mins), even without AA. This was the only game which was always giving me BSOD (also COD 4 in multi), I also had maybe 1 BSOD in Crysis but only once as far as I remember.
     
  16. solaralchemist

    solaralchemist Notebook Guru

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    which Nvidia drivers are you using? and have you done a clean install of retail windows 7?
     
  17. rdy2go

    rdy2go Notebook Enthusiast

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    Potentially bad news for me, I may be affected as well, two days without single crash are not proof, they're just a good sign :)
     
  18. solaralchemist

    solaralchemist Notebook Guru

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    Dude I'm praying for you. keep us posted.
     
  19. thalanix

    thalanix Notebook Deity

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    6 business days and counting for my g51j.
    if they are waiting for the jx (probably not), ill do some benches. on stock, the gtx260 and gts260 were listed at 450 and 400 or so gflops. take away the 10% that asus underclocked it and the gts360m might be closer than it seems (excluding oc headroom, which the 360 would almost certainly win as the 260 is hot enough as it is).
     
  20. rdy2go

    rdy2go Notebook Enthusiast

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    "Testing" is pure pleasure, so you can count on me - completed COD:MW2 with max details, Men Of War: Red Tide (AAx8, AFx16) :cool:
     
  21. solaralchemist

    solaralchemist Notebook Guru

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    I completed CoD:MW2 max with no issues either BSOD happens in multiplayer
     
  22. LeRoySoleil

    LeRoySoleil Notebook Guru

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    I'm using 195.62 drivers. I havn't done a clean install of W7.
     
  23. RoachBurn

    RoachBurn Notebook Enthusiast

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    Good news so far, I've had CoD 4 running 13 hours straight and not a single crash or BSOD yet. I'm going to try and let it run through out the entire day until I get home around 9:30pm. Problem being is I have 2 cats that love to go everywhere (including on my keyboards!) so I might shut down before I leave... That being said, it appears to be stable. XP seems to be the right fix.
     
  24. VZX

    VZX Notebook Evangelist

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    Still prefer win7 fix though.
    XP is really the last resort to get the system working fully.
     
  25. Wolfpup

    Wolfpup Notebook Prophet

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    Yeah, I can't imagine having to use XP. I mean for general stuff it's just a step back from Vista/7, and for games generally it's got slightly worse performance, and more to the point it doesn't support Direct X 10.
     
  26. PookiePrancer

    PookiePrancer Notebook Consultant

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    Ugh! "XP" and "fix" shouldn't even be used in the same topic. I consider using an old OS a workaround at best :)
     
  27. RoachBurn

    RoachBurn Notebook Enthusiast

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    Worse performance? Not a chance. In every game I've played between 7 and XP, XP gives much better frames. Also, even though it's a 260M video card it still runs like a 9800GT so if DX10 is turned on it'll run like crap. I have my desktop for that. I'm all for new OS since I've been using XP for the better part of 9 years now, however I'm not a fan of 7. It's like XP for dummies with an OSX skin. It does look sharper, but man it's a pain to navigate if you're used to XP. That's my opinion anyway, but I know most people feel differently toward 7, and without those people we'd never have new technology so I'm glad people do like 7 :p

    In any event, I just want a stable system that will play my games. I don't care which OS I need to use. If they fix 7 I'll give it another shot.

    *Sigh* I wish Linux ran every game I played. I'd say bye bye to MS for life...
     
  28. Wolfpup

    Wolfpup Notebook Prophet

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    I'm mixed on the new task bar, but generally Vista/7 have a lot of little interface improvements I like.

    As far as performance, Maximum PC, PC Gamer, and I think Anandtech showed Vista outperforming XP for gaming as of...maybe late 2008? I haven't actually verified, but
     
  29. RoachBurn

    RoachBurn Notebook Enthusiast

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    I'd like to see that verified, because from all the benches I've read, including Tom's Hardware, Hardwarecanucks, Anandtech and Bjorn3D to name a few, not a single one has ever shown Vista to outperform XP in games at all.
     
  30. braheem88

    braheem88 Notebook Guru

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    Anybody get random intermittent issues with the keyboard recognizing keystrokes? (I had to type this quite a few times because it is missing my keystrokes).

    Sometimes its perfectly fine, but others, like lately (been 2 days now), I have been misspelling words way too often.

    I'm not sure how it goes away or why, or how its brought about, but I am definitely having some keyboard issues.
     
  31. PookiePrancer

    PookiePrancer Notebook Consultant

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    Well, it works for RoachBurn, so let's stay on topic for the thread, ey? :)
     
  32. tallan

    tallan Notebook Deity

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    I've noticed my keyboard "locks up" and won't recognize anything when certain processes are going on in the background - haven't bothered to find out which, but likely candidates are Windows Update, MS Security Essentials Update, Steam, and Windows Indexing. Next time it happens look to see if your hard disk is fully engaged... if not, it's probably something else.
     
  33. thalanix

    thalanix Notebook Deity

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    3dmark 06 and vantage both showed xp as scoring higher. tried 195.55, 195.39, and 186.81 drivers somewhere earlier in this thread (or the owners lounge). cod4 and dragon age confirm an apx 7.5% (58/54) difference.

    for everyone having trouble getting realtek's sound, try lv2g @ http://forums.laptopvideo2go.com/topic/24364-latest-realtek-audio-codecs/

    not sure if the links in the guide are hard, if they are i also suggest getting the most recent wifi/sata/chipset from intel. LAN, tbh, i can't find anywhere besides the one on MSI.


    edit: the keyboard lockups used to be due to the synaptics driver. uninstall that and check.
     
  34. Wolfpup

    Wolfpup Notebook Prophet

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    When were those articles from though? I think the three sources I mentioned would have run early benchmarks, but all of them had "Vista is faster than XP" type articles I think in late 2008. It was pretty clear cut down the board. I mean not that it would be a big deal if it wasn't, but for games it usually came out on top. The early 7 benchmarks tended to be worse than Vista, but often better than XP (I think at least one case had XP better than either, but that's not surprising).

    It wasn't a HUGE deal either way, but between the better performance, better interface, newer features, and particularly for games-Direct X 10 features, I'd hate being stuck on XP. I mean frankly XP, while still functional, just feels old and decrepit after a year of using Vista and then 7. No way is installing XP on a modern system a real solution.
     
  35. braheem88

    braheem88 Notebook Guru

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    Thanks!! I uninstalled synaptecs touchpad driver and my keyboard is running fine. Hopefully its settled.

    I tried to give +Rep, but it appears you have too much :)
     
  36. thalanix

    thalanix Notebook Deity

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    tomshardware: http://www.tomshardware.com/reviews/xp-vs-vista,1531-4.html
    couldn't find the others.

    although not vista, win7 uses the same drivers and has a 7% difference in CoD/Dragon Age (and synthetics) for me. i highly doubt vista will be better, as 2 months ago xp on my g50 still beat vista by about the same margin.

    if it feels old, there are a bunch of nice skins on places like deviant art. functionality-wise, i prefer having less clicks to get to network devices than the superbar.
     
  37. Wolfpup

    Wolfpup Notebook Prophet

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    Look at when that's from though-2007. It didn't start out with better performance, but it got there by (if I'm remembering right) late 2008. Not every game they tested performed better, but it was always close if XP had an advantage, and not a HUGE deal even when Vista does, though like I said just for general stuff I'd hate being stuck with XP, and no Direct X 10/11, etc.
     
  38. Mainne

    Mainne Newbie

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    My first post here - but thought I'd chime in.

    I've had the G51J for around 3 months and been playing COD: WaW without problems in multiplayer.

    I uninstalled Trend Micro after the trial period finished and a few days ago installed Kaspersky 2010 Internet Security. From having 1 BSOD in 3 months I now get a BSOD in less than a few minutes when I try and play COD: WaW.

    Tried uninstalling and reinstalling Power4Gear - but that didn't help at all.

    Will try updating the Nvidia driver later tonight, but any other suggestions?

    Could the BSOD be linked to anti-virus/internet security software? Even if I disabled Kaspersky, still get BSOD.

    Will clean install Windows 7 if need be, but I must say this has left a very sour taste in my mouth. Also - if I clean install Windows 7 - I take it I just use the disk that came with the laptop? What else should I look at installing.

    Sorry for the noob questions, but hope you can help.
     
  39. l3g4cy99

    l3g4cy99 Notebook Evangelist

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    There is no answer to tihs right now. ASUS has pretty much left it hanging with this model and discontinued it only 3 months after production date.
     
  40. Mikeab17

    Mikeab17 Newbie

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    Hey earlier posts i said my problem was solved......Sure enough 2 days later i get BSOD again 000024 crap. This is stupid to spend over 1400$ for a laptop meant for games that doesn't play games. So im returning it to zipzoomfly.com, i called them up and told them its opened but the model has issues not just mine. I think i'm going all out and get the sager np8690.

    So No AA doesn't solve the problem....drivers don't solve the problem.....even uninstalling the creative sound programs don't work. This problem is just so random its hard to figure out ><. Well good luck to yall and ill keep checking these forums to see if they ever fix this problem.
     
  41. Sefam

    Sefam Notebook Guru

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  42. Reicheru

    Reicheru Notebook Consultant

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    Is the G51Jx supposed to have fixed this issue, as far as anyone knows?
     
  43. Sefam

    Sefam Notebook Guru

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    It's an inferior product with only one HDD and an inferior video card.
     
  44. l3g4cy99

    l3g4cy99 Notebook Evangelist

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    its anyones guess on that one Reicheru... I think people are going to be very trigger shy on it though given the history of its predecessor...
     
  45. Sefam

    Sefam Notebook Guru

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    Right now the only gaming laptops I can consider are those from Sager.

    The last Alienware laptops are full of throttling problems, the ASUS ones have this BSOD crap which might not be fixed with the G51Jx.
     
  46. essuvee

    essuvee Newbie

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    I was pondering a fresh W7 Ulti x64 install on the laptop to see if it's due to a conflict from crappy bloated asus install. Any updates / news if thats a possible fix?

    I threw the 124 stop issue out to some friends at the workplace, couple of the uber ones thinks its a DRAM timing issue on the gpu and suggest lowering it to compensate. Will affect performance, by 1-3 fps at most.
     
  47. VZX

    VZX Notebook Evangelist

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    It's not a specific to a anti-virus, but I had this kind of problem with my ASUS A8Js 1-2 months ago when they announced AVG 9.0. I uninstalled my AVG 8 and ZoneAlarm (As it was requested by the installation). And always have problem getting BSoD 1-2 minutes after I turn on my machine from hibernation state.

    At the very last, I go back to AVG 8.0/ZoneAlarm and never see the BSoD again since.
     
  48. ryzeki

    ryzeki Super Moderator Super Moderator

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    Sorry everyone! I couldn't test today with the 150w PSU. I forgot that some delivery services didn't work on new year :eek:

    But don't worry! I shall test this week, and eventually squash away the BSoD!
     
  49. evilbios

    evilbios Newbie

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    Just bought this laptop last week and I'm getting blue screens with the 124 error. Pretty upset that a brand new laptop would do this. Not very good testing is evidently done at ASUS. Called ASUS support and all they said to try restoring it and if that doesn't work RMA it. I also asked if they knew of this kind of issue with this model and she said no.

    I just blew away ASUS' crappy windows install with all their crapware and installed windows 7 fresh. Will test and update.
     
  50. PookiePrancer

    PookiePrancer Notebook Consultant

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    SHE may not be aware of it, but Sefam just posted a chat log a couple of pages back that indicates at least some of their support people are aware of the issue. And crap, how can you be ignorant of the issue when it's one of the top hits when you Google Asus G51J?!

    I was also wondering why the Power4Gear update would be so relevant if it wasn't even model-specific?
     
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