G51j Blue screen of death problems

Unless they do somethin about it, im not buying any of their products.
Im Stickin to thinkpad or hp with better build Quality Inside and out.

 

ram timing would make sense if and only if every somewhat memory-intensive application on every platform was affected, which is not the case.

 

Hey C4ptain, do you know how to generate your dxdiag log? If not, here's the procedure:

click start then in the search box type dxdiag then press enter. Once its up and running, click the 'Save all information' button and save the file to your desktop or somewhere else you can find later. Then, in your reply here, attach that file.

You could also attach the memory dump file that Windows created when you had your BSOD. You can usually find that file in your Windows\Minidump folder (eg: C:\Windows\Minidump\120509-21699-01.dmp).

Finally, if you really felt helpful (or really wanted to help Asus to fix this as soon as possible), you could download Everest here, install it, run it then click its "Report" menu and select "Quick Report - all pages" then "Plain Text". Once it checks out your system, you'd click the "Save to file" menu in the dialog it pops up then attach that to your message as well.

Just trying to spur you unfortunate people getting BSODs to help get it fixed ASAP.

 

Actually HP is at the very bottom of the list in terms of reliability. You can go do your own research, but HP laptops are poor in terms of quality. Lenovo/Thinkpad on the otherhand are well made machines, but it's only lately that they're falling behind and that might have something to do with the sale of the company.

 

good luck with HP. Most of the people I know that owned a HP had to get a new laptop in around 2 years. Something always break in HP. either the hinge, lcd, motherboard, graphic card, etc.
Don't know about thinkpad quality now, but if it is anything like the past, they are solidly build and last long. But one thing for sure: thinkpad are not gaming machine. and if you are looking at Asus G51J, then you are probably looking for a gaming machine. So thinkpad would not work for you.

 

Eh this isn't so much true these days. There are now "home" thinkpads that do have a GT240 in them. They're still overpriced for what they are and their displays are still crap.

 

Yeah but it's still a GT240.. I'd never consider a gaming laptop with a 240, I'd be afraid it'd be obsolete way too quickly.

 

hp not relieable??
I had this hp laptop for almost 5 years now (compaq tc4200)

Anyways
I still wondering if i should buy this laptop or not but all tge bsod and crash and freezing and overheating really turns me off..
im thinking of waiting for next year laptop with dx 11 capable gpu which i heard was comming.

 

Overheating? That's a new one to me. They run warm, sure.....but I haven't heard of any of them actually overheating. But then again, to me overheating means that it reaches a temperature threshold and the computer shuts down to protect itself.

 

http://www.sunrainet.com/amd-ces-2010-dx11-laptops.html
Dx 11 gpu for laptop comming soon
BOO YAA
Im not buying this BSOD CRAP.
Im just gonna wait for this.

 

At the moment the only Dx11 capable laptop coming out is from Acer and like HP they're both on the bottom of the list in terms of reliability and service (my Acer had problems after 11 months). True ASUS has given a selective number of us issues with this new machine, but prior to this I've owned 3 other ASUS notebooks and I've been more than satisfied with each of them compared to the array of other notebook brands I've gone through. (Toshiba, Acer and Dell)

This BSOD could possibly be a simple software issue and hopefully not hardware related, but either way I trust that ASUS will take care of its customers well or they wouldn't be taking the number one spot in the quality and service department.

 

so when is asus going to fix this??
if they come up with a fix, then i will buy this laptop.
if they dont, im not.
i want to play games like modern warefare 2, cod 5, mmorpgs and fps like combat arms and stuff but bsod is REALLY bothering me,

 

maybe we should alll call asus and tell them about this defective problem..
we have to spread the world.!

 

wait
someone said that running windows xp didnt have any problems right?

 

You don't own this laptop tigerlp, so how could this bsod REALLY be bothering you?

Sorry, just reacting to the tone of your posts. In all sincerity, I'd suggest you take a look at the Sager's if this Asus isn't what you want... they're great gaming laptops (if a bit suspect in the build department). Gateway has three new laptops that'd be great for gaming as well. All viable options for you since you hate this one so much.

And no, running XP doesn't have problems. Neither does Windows 7 for more than a few of us, but others are having problems. Dunno why.

 

ignore him (or her). that's all everyone's doing on him now in this thread cuz his posts are useless and non-helpfull.

 

that's a very good idea

 

Couldn't have said it myself (Not to continue a flame, but if you don't like to take the risk that buying an Asus might cause you problems then go buy something else. No one is forcing a gun to your head and telling you to buy the G51J).

At any rate, people with the problem should still post their everest dumps so that Asus Support can check it out, wish Dragokld still watches this post and updates the the first topic with the quote from Asus Support

 

Fine
Im gonna go and buy this laptop right now.

 

Are you serious? You're going to go nuts if it gives you a BSOD...and then we're all going to have to hear about it here every five seconds.

Please for the love of god...hold off and either wait til there's a fix or you find something else that suites you better.

 

have you read more than a page of this thread?
the more people spam here, the longer it will take...

 

Just wanted to drop a quick note and say thanks, thalanix. For posting your logs like Asus asked. Have you heard back about them accepting your deck and giving you a replacement yet?

 

sorry for all the flaming guys..
i was just really mad whe i was working for 4 months( everyday from 7pm-12pm)
to get the money to buy this laptop and hear about all the problems.
by the way, the job was really dirty, cleaning garbage and dentist office and toliets with diarea and stuff. But i told myself, Its worth it, but i hear about all the bsod and everything and that got me really mad.

Again my appologies for annoying you guys.
ill Stop.
You have my word.

 

no word yet. i need it until the 11th at a minimum, after all assignments are in and i can get to work on exams. if i don't get a response by thursday, ill give them a call and see how it goes.

to everyone who just got here (from google or otherwise):
- post your dxdiag
- OS and install type (recovery, retail, xp etc.)
- everest report
- where/when the BSOD occurs AND the stop number

please keep the "when is asus going to fix this", "what a bad laptop", "[brand] is better", and similar comments to yourself. we don't know when it will be fixed, if at all, and not everyone is affected.

 

and i ill be getting this laptop and when i get the bsod, i wont go spamming..
ill try to help get this problem fixed.

it runs fine on xp so probably not hardware problem.
just a compadability issue for windows 7 or bios.
we should probably let microsoft know about this problem.

 

ok so I updated to bios 205, Nvidia latest driver and still no fix...

 

There's a BIOS 205 out now? I'll have to check this out.

 

i've just checked that out but there's 204 only. where did you get 205?

 

had my hopes up, no 205 yet. at least not by replacing 204 with 205 in the download link.

 

After I called ASUS support, they told me to download the 205 version which can be found on the G60J page.
and not to disappoint you guys, but it really didn't do anything for me.
i really hope that they come up with a real solution soon.

 

Thank you.


I'm wondering if G60J owners have this BSOD problem with their computers...

 

Hers an answer to your question:

 

Funny, while posting a reply here I just got my first BSOD. Not gaming, not even in High Performance mode... was running on battery in Battery Saver mode. Wasn't a 0x127 either, it was a sleep mode problem with one of the drivers, I think. Will post info about it here regardless in case its useful:

Running Win7 RTM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800420C060
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8006CF96F0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Relevant from Event Viewer:

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 12/8/2009 5:41:54 PM
Event ID: 37
Task Category: (7)
Level: Warning
Keywords:
User: SYSTEM
Computer: G51j-PC
Description:
The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.


Relevant log files and mini memorydump attached (password sent to Asus Support).

 

thats weird, xp is fine but windows 7 isnt..
hmm

 

Updated to 205 ran Project Reality/Battlefield 2 without Extreme Turbo and no BSOD after 30 mins. Lets have more people try BIOS 205 and see the results. By-the-way you can download BIOS 205 under G60J on the ASUS support site which makes sense as the label/sticker on my G51J-A1 also says G60J under "M/B Version".

 

what about the other guy who still has the problem?
and cheese man can you specifi if you still have the audio driver it came with or did you get rid of it. and also what nvidia drvier do you currently have?
thanks

 

Everything that was pre-installed with the laptop straight from the factory is there. I'll need to do more testing to see if I'll experiance a BSOD, but at the moment time is limited and I don't own many games.

 

I am starting to get bluescreens on COD4 mulitplayer is it possible that someone in the game is causing it? I notice when I go to a certain server I will bluescreen within a couple of minutes. and I see people complain someone is using an aimbot. but then I go to another server and complete a couple of games.

 

I have tried a couple of games with the new bios 205, but still no improvement?

 

guys, I really recommend that anyone facing this problem, should post it in ASUS support forum which can be found here:
http://vip.asus.com/forum/topic.asp...us&board_id=3&page_size=20&page=1&count=21519

This way, they can see the problem and know that it has to be fixed

 

i wanna go XP, but where can i find the drivers?

can i just follow http://forum.notebookreview.com/showthread.php?p=5353978#post5353978 ?
or do i have to use different drivers than the one for G51VX ?

 

Yes, follow that guide but with the changes thalanix specified and you quoted. The SATA being most important as without that change you won't be able to boot your slipstreamed xp disc.

 

Its happening in more than one game for some people. Its exceedingly unlikely.

 

thanks man, i'll make sure to do that : )

 

so raise you hand for thoese who the 205 bios helped fix the problem.

 

maybe this will help.
http://commadot.com/windows-7-blue-screen-of-death/

 

lots of people with windows 7 has bsod.

 

yup, looks like it's not a bug in the G51J and it's not ASUS fault, or is it?

 

IT IS ASUS fault because of buggy BIOS.
Of course people will get blue screens in W7. This OS is not perfect.

Here almost all of us get BSOD with exactly the same stop code

WHEA_UNCORRECTABLE_ERROR (124)

That's what we're trying to solve.

The link given by tigerlp is just a general thread about bsods in w7...

 

so ill just wait till asus releases a new bios which will be soon i hope