Updates from Asus

I guess no new vBios today?

 

Probably not, there was problems with it.

 

We will see

Give your f5 key a thumpin...

 

Be carefull with F5!

 

And ive said 100 times that im on my 3rd GPU and ive tested every single one in the service centre and Ken Lee tested theirs in their warehouse and i cant get a working one. And it probably even isnt a hardware defect since IT WORKS 100% ON ANY DRIVER WITH THE MSI OR CLEVO VBIOS! RMA is NOT A SOLUTION. We need a working vBios.

Even if Asus whips out a working vBios now im never again buying a single thing from them. But im not holding my breath anymore, the updates are just starting to sound worse and worse. If they wont be able to fix it ill just have to sell it to some poor soul and face the loss ill make from selling it. For my next purchases ill probably decide between a Clevo or MSI (if they come up with a less colorful design). At least they know how to make a decent stable notebook. What good is silence if it doesnt friggin work.

 

Am I the only one who would've been happy with some Asus modified 10.8's while waiting for a working vbios?

This laptop is getting downright horrible to use, 2 minutes or 4 hours into a game it WILL crash with some sort of pretty color and that's been getting old, very fast. I wish I had gone for a clevo instead .

 

I don't buy this. Asus KNOWS there are working vBios without GSOD, fully functioning PowerPlay and OverDrive support from Clevo, MSI and Alienware.

Why can't they just figure out what they messed up that these three others didn't. The solution is already made, it's already done. Clevo/MSI have the solution, their vBios WORKS.

And their are indications that MSI vBios does not have GSOD with Asus either... So the solutions seems so simple. Get MSI vBios working on Asus, modify it so the HDMI and VGA output functions...

Job done.

 

I suspect the GDDR5 RAM, frankly. And like I've said it's been plaguing ATI cards since the 4870. Just do some web searching on that.

This kind of thing makes NVIDIA look appealing for a future purchase.

ATI isn't unaware of these problems. Some hardware sites have brought it very much to their attention for the desktop cards. Fixes have been promised 6 months ago and here we are.

 

Oh ok. I just wanted to have the fancy Power Play or whatever else the changed. But I definetly don't want GSOD on my precious working G73's.

All I use to hear was how much better the online reseller warranty is over brick & martar stores. But no one here wants to RMA and utilize this so called "BEST IN THE INDUSTRY" warranty.

If everybody with GSOD RMA'd their G73's, Asus would have came up with a fix a long time ago.

I called Asus 3 different times in the same day and spoke to 3 different reps. Each one NEVER heard of GSOD/PSOD.

 

Because if they admit they can't fix it and ask for help from Clevo/MSI or Alienware, they would be the laughing stock of the gamer notebook industry. Come to think of it, they are getting there right now too.

 

What do you think, what would happen if every1 with GSOD RMA their G73? Even now it can take 1 month for them to fix a G73, if every1 would wan't a non GSOD VGA, they would have to backorder the part...maybe you wouldn't get your G73 back for months!

 

I've been thinking that takes a month because that's how long it takes to get parts or a replacement notebook from China. I imagine that this stuff comes by one of those giant super cargo ships.

One of my RMAs only took a week, but they sent me a clearly pre-used and pre-scratched LCD. I was doing a dead pixel replacement and the Indiana clowns sent me junk. Then the Fremont, CA folks sent me a perfect LCD but it took a month.

 

That's exactly what happened with the G1S. There were RMA of more than seven months, because a lot of g1s died at the same time and ran out of spare parts. (a lot of mobos with defective 8600 were destroyed)

/monocle

 

Of course they didn't, skygunner. If they admit they know about it, then they'd be obligated to fix it and issue press release and possible recalls. Its much easier to deny, deny, deny.

 

That's exactly what happens. They have to wait weeks for parts to arrive from China/Taiwan.

So financially, spending money now to fix the vBios should save Asus in the long run. It just makes sense from business perspective also in terms of profits. Having to pay for shipping fees, labor and parts for all these RMA notebooks cannot be good for Asus.

 

Theres a law here it has to be fixed in 45 days (which is already agonizingly long) or youre entitled to a new product either the same one or one of equal value of your choice or a full refund (our law of buyer protection). You have nothing of that sort?

 

Oh HELL YEAH! rocking the monocle...

 

Man I hope to hear some good news on this vbios when I get back from class, though it looks bleak.

 

the funny part asus is making the new G73 but same hardware but they took the ati card and put a nvidia card so they wont hear us talking about gsod and i bet asus is going to use nvidia cards for there highend laptops XD

 

how about the GPU clock? 1000Mhz all time??

 

*mem* clock. yes .
But anyway its not a good vbios.

 

asus is playing with us 5mouths and they didnt fix this lame vbios

 

FIX THE g73 GSOD!!!

 

Hmmm... I'm not really having a problem with mine. It seems to be one of the more stable ones.

But I have to admit, I am thinking of selling it and getting an M17x.

Not because I've turned into an Alienware fanboy owning an M11x. Actually quite the opposite. That machine has been more of a frustration than this one.

No, the reason I'm thinking of trying to get into one of those at over double the cost of what I'm paying now (I'd want crossfire or Sli when it comes with 480/460m) - is really because it's come to my understanding from the thread on the review of the new Sager here, that if you want the best panel/display you can get for a gaming notebook, you're only choice is the Dell/Alienware 1200p (1900x1200) panel.

Being a real videophile, this combined with a potential SLI or Crossfire solution has me really considering selling my G73 to get into one of those. Even though they weigh 12lbs.

 

Just wanted to say that, even though I am the lucky ones with a G73 that works flawlessly, that I sincerely hope all of you get the answers and fixes you deserve.

(Side note: I Haven't run Furmark and don't plan to, since it will shorten the life of my components... I recommend people stay away from this "benchmark")

 

10.8 seems to have fixed my GSOD issue. Now just suffering through overheating issues I assume is a result of a poor thermal paste job.

Asus=/=Quality.

 

As far today goes , my worries pile up..

1. Paypal payment hasn't cleared after 4 working days.. wth.. seriously paypal must be biggest load of junk on the planet..
2. New vBIOS isn't out because of one stupid game.. leaked vBIOS=fail.. 10.8 drivers =epic fail.
3. Gentech has no stock yet from Asus although they should have it by now.
4. Bascially i have a half crapped laptop for $2500... and i still have to wait... how epic..
Looks like i'm stuck with my Dv5t for another 2 weeks...

to summarise: Gary hasn't been able to deliver his promise due to those bloody bugbears who can't even do their jobs properly.. and Ziddy makes an excellent point.. why can't Asus follow the other brands proper vBIOS? For goodness sackes even powerplay works on my old NVIDIA card while my new Asus one doesn't have it working on their top of line card? I'm quite sure Gary is doing his best but those ppl in Asus need to work properly because seriously however patient i am , i can't keep on taking bad news.

 

so, any updates on the new so called "beta" vBIOS?

 

Seriously i have to post this again since people just keep claiming the same thing going around in circles.

All Furmark does is stress the GPU 100% to see the peak temperatures youre going to reach so you can see if youre within safe temperatures and not overheating. So were not supposed to do that? SC2 can bring the GPU to similar temperatures so i guess were not supposed to run that either.
If you have any more insight why Furmark is so bad please go ahead and offer some reasonable arguments.
All you keep saying is "Furmark is useless, dangerous and unrealistic". Tell my WHY. It certainly doesnt work any different than any high end game. The only difference is this software keeps the load at 100% at all times so you can see the peak temperatures faster instead of having to game for hours.
We're paying for a chip that should be able to perform at full load for a few hours without overheating. FurMark just saturates the GPU with work, that's it. If its your argument that we're pushing the 5870m harder than it was meant to be pushed is to imply the chip is not designed to operate at full load and thats just false now isnt it?

These furmark "arguments" really remind me of the movie Idiocracy;
[cabinet has been debating putting water on the plants instead of Brawndo]
Pvt. Joe Bowers: What *are* these electrolytes? Do you even know?
Secretary of State: They're... what they use to make Brawndo!
Pvt. Joe Bowers: But *why* do they use them to make Brawndo?
Secretary of Defense: [raises hand after a pause] Because Brawndo's got electrolytes.

Sounds similar?

BTW. the movie is worth watching if you havent watched it yet.

Please amuse me.

 

1) You guys are really a tough crowd.

2) The vBIOS is a damn BETA, as in "a work in progress", and the current one needs more cowbell. I'm going to go thru this vBIOS in RBE and see if I can play with a few settings.

3) The vBIOS is made by ATI folks. Asus R&D didn't cook it up. As are the drivers. The Asus engineers just tweak.

I think several people here were pushing for a vBIOS instead of a driver pack, and well, now you got it. Now you want it perfect immediately. Sorry, but these things take time. I mean I can leak what I have, but I don't think it will give you what you want. I managed to get it to GSOD on Batman AA. ATI tells us to fall back to 10.7, since that is what was current when they cooked it. I'll do some more tests and see if I can get this baby stable.

BTW, I'd like to add that at least Gary is a responsive manager at Asus, and is trying to be proactive the best he can. AT least he isn't gunning for a quick fix and hope for quiet. He honestly wants his flagship product trouble-free.

BTW, while I was typing, the beta team managed to figure out that 211 has some incompatibility with the new vBIOS, but 209 is OK. And here's a snippet to give you guys an idea about Gary's intent:

"I put in a request to lower the VRAM clocks to 500 and core clock speed to 249.9 based on my testing and to give us one more voltage step between 0.95 and 1.15V for the ramp to full clock speed. "

So please don't judge the betas. Wait until the public release.

 

Cant it be just as easy to ask ATI the same bios as the MSI one and ten let ASUS put their HDMI code and all other thing realted to asus?
Because the MSI one is gsod free

 

I feel for you folks, I really was hoping the 10.8 drivers would work for you. I'll probably update tonight, but I never had GSOD problems in the past with my current g73. I really tend to believe this is a hardware issue, as I've mentioned before, due to the range of stability users are experiencing with identical soft/firmware. My first 2 G73s from the same manufacturing batch GSOD'd like crazy, but this one is rock solid.

 

I'm thinking I may just go ahead and do a clean reinstall with all the "vintage" ASUS Jan '10 drivers (Catalyst 9.12 w/no GSOD) and focus on finishing Dragon Age & Sam & Max. Then maybe after a week or two I will check back in over here and see how the dust has settled. This constant browser refreshing to only discover more bad news is just too depressing!

 

Youre saying that ATI, who also made the vBios for MSI and Clevo that work with all drivers and all machines without a problem, cant make a working one for G73JH? I find that hard to believe. There has to be something else going on but well never know what anyway... If youre asking if we want you to leak the vBios the answer is pretty obvious isnt it?

 

Perhaps you'd prefer the Wall of Silence we had before?

 

Dont know. Waiting makes me angrier, updates make me even more depressed... Give me a working vBios and Synaptics/Keyboard drivers and youll be rid of me (not you Chastity, but Asus).

 

Yeah leaking the bios is a great idea.

After 6 months of dead silence from Asus, when we finally do get someone with a team to listen, and Chastity and the other person who was trusted to help tell Asus screw you and become uncooperative... that's a swell idea. What we have here is far from satisfactory but something is better than nothing. Burning bridges is not one of the brightest ideas.

But the issue here is, all of this should have been resolved before the first G73 ever arrived at the resellers. And as many others have agreed with me, there is still the question why ATi has worked with MSI, Clevo and Alienware with vBios that functions in ever conceivable way where Asus vBIOS FAILS FAILS FAILS FAILS!!!

Something is wrong here.

 

I'm not really familiar where Asus vBIOS is born...the default vBIOS was made by Asus USA or Asus Taiwan?

 

Hello I'm Andrea from Italy i installed now the new ATI mobility catalyst 10.8 drivers released today and after installed it i try a 3d game and still have crash in window
with all black or all red or vertical lines....

I started to have this problem when i downloaded and installed the driver from ATI catalyst 10.7 and continue with the 10.8 who can help me how to disinstall this version and reinstall the version vintage of drivers that comes with the pc i think must be the release of Jan 2010? I never had this crash with this version before....There is some way to return to this version or i have to reinstall all the system again ?

Thank so much for who can help me i'm really sad with this problem i really cant play at any 3d games and i payed 1500 euros...cant believe....

Andrea - Milan - Italy

 

We all need a cup of tea! Go for your monocles!

 

Hopefully new vBIOS will be out that fixes this, it should have arrived today, but the first new game already crashed it
And if they can't fix it....consider yourself flim-flamed

 

uninstall current catalyst drivers and download old ASUS driver from asus.com (10.1 works fine too--> VGA_ATI_Win7_32_64_z869210)

 

I mostly drink only tea every day....and I'm not even British lol

 

Is there any real difference between 9.12 and 10.1? I've been rockin the stock 9.12 ever since 10.6 (or 10.7, can't remember) GSOD'd on me, and I've been wondering if it's worth it to upgrade to 10.1 while I wait for the new vBios.

 

I am using 10.1 and never get GSOD (with 10.6 and 10.7 i get some random GSOD (more with 10.7 than 10.6)

 

You need to chill out a bit, why are you even worrying about a potential gsod problem on a laptop that you don't even own yet? How do you know you will even need this vbios?

The fact that this laptop is still being sold out at some resellers even after 7 months of it being released says something about how popular the g73 still is.

Ken told me 4 weeks from when I ordered but he shipped it within 1 week after my echeck cleared so I'm sure he will get it out to you faster than you think.

 

Between 9.12 and 10.1 theres not much improvement, but between 10.1 and 10.7 theres a world of difference...

Oh also one more interesting piece of news; They stopped selling these laptops here in Slovenia. All the major online shops have removed them from sale. At least someone figured out theyre more trouble than theyre worth.

 

I'm deciding to just say screw it, I have 15 days left in my 30 day best buy exchange period. Hopefully this one I pick up today will have a perfect screen and no bsod or gsod.

 

30 day exchange? Are you a platinum member or something?

 

I think it's a best buy policy. You can return/exchange within 30 days for any reason.