Updates from Asus

Whatever it is its time they fixed it. They have thousands of bugbears at disposal, one is bound to slap together a decent vBios if they really make them work. Bring out the whips!

 

Oddly enough I had an ASUS Motherboard a while back... The P5ND2-SLI or something in the area of that model (been a while I can't really remember for sure). In the bios is had an over clock (not labeled as over clocking) in the bios that was auto on. It caused the geforce 5900U I had to act a lot like the problem I have with my g73jh. Would be nice if it was something that small for them to find and fix.

 

:laugh:

Cracking the whip

 

That is what I think too. The way it looks now is that the default G73JH BIOS likes Hynix memory but Samsung memory not in all cases.

 

Ugh this is getting frustrating reading all of this! The time for me to buy a new gaming rig is 2 weeks away and the GSOD issues still haven't been fixed?? Maybe I should take a look at Clevos with 480s in them so I won't have to deal with all of this later on >.>

 

How can you tell what video memory you have?

 

Just open the baby and read what is on the mem chips

 

I'm pretty sure that the only people who can make a legit Radeon Atom BIOS is ATI themselves. And apparently it's ATI who builds the boards used in the G73. They also validate their functionality. Gary said all of that, I believe.

Replace ATI with AMD if you like.

And once again, it is not just the G73 with problems. The desktop cards that use GDDR5 are hit and miss too. Make of that what you will.

 

And, incidentally, the desktop cards are fixed by vbios updates. Trouble is that like has been said before, the G73 and dellienware have problems when compared to other 5870m users (msi, clevo) and since ATI makes the boards themselves it is clearly a vbios issue, like many of us have been saying all along.

 

Update -
1. Will have updates later tonight, sorry but needed to take care of a few important items today before returning to the G73Jh.
2. I have a possible user self-fix for the keyboard light problem but it is undergoing extensive testing right now as one wrong code input and well, let's say the lights will not be the only item not working. Once proven to work consistently and safely I will get it posted.

 

It would be nice if they release a full vBios soon, the beta didn't do squat for me.
^Good to hear Gary.

 

Fireworks?

 

What's more important than the G73JH??? Really, I can't think of anything.

 

ok, i gave in, and i'm pushing my laptop as hard as it will go. g73jh is a monster.

 

Here's the list of important:

1) Fixing the G73JH
2) Reserved.
3) Reserved.
4) Solve world hunger.
5) End all wars and become a Utopian society.
6) Warp drive.
7) Keep up personal hygiene.

 

Oh, and personally I'd rather game for hours and find out my laptop fried itself, than run a benchmark and fry it myself.

 

I want to play games, and I do, with no screens of death.

 

I don't know man. That's a lot to ask.

 

from some of these folks it sure is.

"OMG I STRESS THE LIVING HELL OUT OF MY HARDWARE AND IT CRASHES I WANT A RMA IN 4 SECONDS OR ELSE I'M FILING A CLASS ACTION LAWSUIT WITH THE UNITED FEDERATION OF PLANETS"

 

It's more like.. "omg my hardware isn't working within the given specs and functions you'd expect from any hardware, let alone ROG hardware from ASUS".

Just saying.

 

I have one question for Gary,

Does the team assigned to tracking this gremlin down, also monitor other forums than this one...such as the official, but defunct, ASUS laptop VIP forum?
I have seen issues on the previously mentioned site concerning the power brick, noise, use of UPS etc…and I’ve recently seen posts currently on this forum, on (possible) power supply issues. Noted that it is NOT the mean cause of most issues or any, just an example.

…and a large request…

PLEASE do NOT cripple HDMI or VGA ports like the infamous MSI brews.

 

THANK YOU! And I hope this is going to be it! You are the man !

 

I expect my laptop to game. It games nicely. Why would I run a "benchmark" that could potentially ruin it? Seems like a silly idea.

 

Because it wont ruin it if its working properly. Your car will be fine at redline (And above, you'll usually have valve fluttering before anything really bad happens without a limiter anyway) for a while, just as a laptop should be fine being benchmarked.

 

Interesting, I wonder what else it breaks. I don't think I've read about any other problems related to the keyboard lights going out after a WinFlash.

 

but hasn't it been the case that samsung vRAM is being more stable and allowing drivers to work?

For me fixing G73JH is 2.. 1 is killing asus for not shipping the B1 to gentech... this is a joke.. i'm not waiting 2 weeks for my G73 to ship.. i want it by 6th sep's week...

 

I waited 2 months

btw, I'm trying to run Furmark with the new vBIOS, paired with the stock drivers and Furmark won't start...FurMark.exe crashes right when I click on it -_-

 

Thats false. I asked ATI directly and posted the mail i got from them some time ago. Ati only makes the chipset, the manufacturer chooses everything else (PCB, vRAM...) and puts it together. The Asus, MSI, Clevo and Dell Mobility 5870 are all different cards. To be accurate Dell is the only one that let ATI put together the entire card and they equiped it with a nice red PCB so it looks really cool in the team colour .
ATI does make the base thing, the ATOM vBIOS, and that is then used by manufacturers who compile it into their own vBIOS to put in proper HDMI support and some more specific things. If you look at the ATOM vBIOS versions youll see that for instance Clevos old vBios uses the same ATOM base as the Asus vBios. But the finished vBios are completely different becouse each manufacturer compiles it to the end themselves.

@Descinema
Stop bi7ching about furmark. Noones making you use it. For all i care you can put training wheels on your laptop, but ill keep using mine as i see fit and if something that should work doesnt i will make sure it gets fixed or that i am properly compensated.
If you dont intend to contribute dont litter the thread. Why are you even here if youre so happy with your laptop?

@Sean473
Samsung is considered to be the better vRAM in the industry if thats what youre wondering, but the GSOD issues arent limited to one vRAM brand as ive gathered.

@DRevan
Try doing a clean driver reinstall. Perhaps something got messed up...

 

Well, initially, to wish everyone the best in getting these issues resolved. It seems like a lot of folks are quite troubled by them.

Now, I'm here just to argue with you.

 

...and a SOD or freeze-up or thermal shutdown isn't considered the beginning of component failure?

 

GSOD consistency

I have been using stock vBios and Catalyst 10.1 since anything else GSODed on my G73. When the beta vBIOS was released i thought i would give it a try. Well, flashed it and upgraded to Catalyst 10.8. Hmm, still GSODs. But i discovered a way to get around it.

Start up the G73 (Machine is cold, off for at least 20 minutes)
Start GPU-Z (To monitor the temps)
Run Unigine Heaven 2.1
When the GPU temp reaches 76-77 the screen starts to flicker and when temp is up to 80 it GSODs.
Fire it up again and same procedure, GPU-Z Unigine Heaven, temp goes a little higher and ...GSOD
Repeating this 3 - 4 times until the temp maxes out at 84C (on my G73) and runs without crashing for 10 - 15 minuters.
After this, no problems whatsoever. Until I turn it off. Then i have to repeat this allover again. Doesn't matter what program i run as long as it taxes the GPU fairly hard. And i've done this several times and the behaviour is exactly the same every time

Anyone else noticed this?

 

No, that'd be a defective configuration; hardware and/or software malfunction. Neither of those are actually component failures per se.

 

Update -

1. As soon as I am given permission to start new threads in this forum I will post up the keyboard light fix. It worked 500 times without a problem and is safe to go now. Before anyone sends a message, the admin is working on approval now.

 

Excellent, hopefully that will work for others too
Any update on the Red Screen of Death/Gray Screen of Death?

 

I prefer "Red Screen of Gary Death"

 

I'll tell you Gary, I've been an ASUS owner for the past couple of years now and I've owned 5 different ASUS models in a row, but after the issues I stumbled across with both my G51J-A1 and most recently the keyboard issue with my G73JH-A2 I was quite irritated by ASUS. If it wasn't for dedicated people like you working on fixing these issues the corporations could careless about I probably wouldn't invest in another ASUS machine.

Consider this my personal thank you to both you and the other dedicated employees.

 

See my fourth link, I'd like your input.

 

Keyboard light fix????

Can we put 100% on the GSOD?

I like to upgrade to the latest ATI drivers so I'm not locked out of After effects anymore.

Any updates,is Asus close? are they not close?? what gives

 

I'm with you too. I'm starting to get frustrated with the failure of the beta vBios, especially when it worked for some people and not for some, and I don't like being part of the ones that didn't work.

That and the realization that my AUO screen is garbage, I'm pretty upset that I put +$1000 into a problem child.

 

Just update to the latest drivers, if you do get GSOD then just give it a slight overclock to 705/1100. If u flashed with overdrive unlocked, just enable it and set to those clocks will do too. People make the GSOD too big a deal really. And you can't ask them to put 100% on the GSOD. Those who suffer from the keyboard issue will be thinking "GSOD can wait, my lights are more important..."

 

That is blatantly wrong. The overclock "fix" works for some - not for me. Other "hacked" vbioses doesn't work either.

5-6 GSODs over a night of gaming is pretty much ruining the experience of a new computer, it's by far more important then "flashy" keyboardlights that we've all been without for many, many years.

Either way, just flash a MSI or Clevo vBIOS and you can enjoy a perfectly stable, 100% working computer, albeit without vga or hdmi output. Its a horrible solution, but it's also a 100% working solution. Embarrassing as it must be for ASUS ;-).

 

There's more than one tech at Asus. I'm sure Gary has delegated tasks to various members.

 

Perhaps you could try underclocking yours instead of overclocking. That did work for one user who had gsod overclocking but worked when it was underclocked.

The point is, we are not to judge who is more important. Both are important. Its selfish to think that your own needs are more important. Keyboard lag, people who type reports and stuff would think the lag is more important then the gsod. But then someone with gsod would tell the keyboard guy "just disable your touchpad in bios" and the keyboard guy will tell u "go revert to 10.1" I haven't put those with lost keyboard lights into the picture yet. Hope u get what i'm trying to say, the argument of who is more important is just plain selfish.

 

I'm so sad to see no updates, been sitting under my bed for a couple weeks now...

/sigh

Is there any way to say, change notebook for another model and pay the extra ?

 

I guess my point chastity is can we get some updates at least?

How close are they right now to an official vbios up on there website.

I'm scared to even try any of the beta ones since my computer works with 209 and stock drivers with everything but premier and after effects.

Both of these programs I need right now,but I'm willing to wait it out if there close to a solution

 

I hope those comments were more "tongue in cheek" quips. Surely none of our members would presume to dictate the case priority of one of our hard working manufacturer representatives.

Actually using my system is more important than having perfection. I've implemented whatever work-arounds make it function. Now I can sit back and wait for the perfectionists here to make sure all the glitches are purged while enjoying my crash-free gaming goodness.

Cheers,

 

Principally, I'll have to agree with you. I have keyboard lag as much as the next guy and I'm a fast typer. However, it's easily solvable with either disabling the touchpad completely or just uninstall the synaptics software, thus retaining a somewhat functional touchpad and not having a practically useless keyboard.

The GSOD issue however required me to flash to a video bios from another manufacturer in order to get a working (albeit lacking in features, hdmi and vga output) machine.

The former has no possibility of bricking my laptop while the latter has a fairly high (percentage vise anyway) chance of ruining my brand new hardware.

My point is, one is "average joe" fixable to get to a working state with no risk, the other is a bit more "hardcore" and risky. Both are unacceptable and should never have passed original QA if you ask me .

 

What you can consider doing is, updating the drivers, clock it at a lower speed. I don't know if it will work but i would suggest you try the overclocking trick first. Why i say this is because premiere and after effects are mainly cpu based. Are you using cs5 or cs4? And from what i remember ati cards don't benefit into the rendering of them. Only cuda was useful for those cards. I'm actually wondering if we could throw in the gtx460 into our g73jh just for cuda. Have you tried any of the work arounds? Mainly the overclock or underclock?

 

CS5 ,and it has nothing to do with GSOD. It has to do with the stock driver is not acceptable to launch the program.

All other ati updated drivers have worked with CS5.

Problem is if i update to the new ATI drivers I GSOD in tons of applications.

 

Quite some time ago, there was someone who said he would gsod if he installed ccc. But it would work fine if he only installed the driver. I never tried that to be honest. Lets just hope things work out in time.