*Official ASUS W90Vp Owners' Lounge*

Where do you see them showing promise in this unit ?

 

with that 11,400 gpu score it got.
and it does very well with dmc4 with aa on

 

Was that with ASUS or ATI supplied drivers ? Or ones that were modded here to work ? I guess my point is that ASUS and ATI and yes, the resellers, have dropped the ball on this and I see no desire from them to pick it up

 

it's not going to be the reseller because all they do is purchase and resale..ergo..the title..reseller.

ati made the chip and not the specific driver for it.
mobile venders have different specs for their laptops so the chip bios has to be coded to the machine it's going in...not one chip fits all...although..the 9 and 200 series nvidia seem to be getting away with it for some odd reason, but then...nvidia doesn't do so well with AA enabled while ati gets like a 1/5 performance boost. (so who really knows)

asus is using the safety net driver, because that's what they we're told to use.
and to wait for the cat 9 series driver to evolve..(speculation)(same exact story with the whitebook) only way to get good working drivers is to frequent the forums.. where you people willing to put in hours apon hours of time in to get any particular machine to run either..on par or better than it should. waiting on that to happen from the manufacture....i wouldn't hold my breath or bet the farm on it.

 

Yeah... and I blame the weatherman for the ever changing weather in New England.

ATI and... dare I say it... THE RESELLERS hands are tied due to ASUS... no one else just ASUS!!!! ASUS is the root of the problems... has nothing to do with ATI, as if they produce a driver for this device without the consent of ASUS, a lawsuit is involved. You think they are going to serve us up a new driver based on principal and loose millions? think again...

And how hard is it to understand that the resellers feel as dumb as we do for buying into the W90? They simply go by what is advertised and thats it!!! ASUS tells them the thing gets 15000 3dmarks, thats what they advertise to thier customers. ASUS tells them that all problems are fixed... thats what they tell their customers...

Seriously use your head... how hard is it to understand?!?!?

 

LOL mine has chinese installed also, you hit the key commands to toggle on chinese.

If you go back to your desktop you will probably see the language bar in the bottom left corner of the screen and you can turn it back to English (though I think you may need to do it from the control panel as I have my language bar there since I type in Japanese sometimes)

 

Well, my feeling about the whole reseller issue asside, ASUS and ATI have dropped this ball. A lot of people have laid out 2k+ for a system that has had to be RMA'd several times.

Poeple need to not only complain to ASUS, but to the RESELLERS also, so the RESELLERS can take that back to ASUS. Right now, many resellers are getting a reputation for selling a shaddy product.

If , as has been said, the resellers are getting hurt by this also, why aren't THEY putting pressure on ASUS, they seem comntent enough to keep selling these defective units.

 

So lets see, I guess nvidia does not make laptop drivers since they need to be codded for individual devices...oh wait THEY DO offer one for download...

I am sorry, I dont by that at all. So the resellers take what they are told BLIND and just pass it on ? So youre saying resellers dident get a demo unit long before they started selling them ? dident do their own testing ? Well, if thats true.....thats just ignorance on their part then.

If as you say they feel so "bad" please explain why they are STILL takeing orders for this, knowing the issues they have.

 

Maybe because ASUS has lost enough money with this product that they can care less what anybody says to them... just a thought...

Cant speak for the bigger RETAILERS (which I am hoping you are talking about as "dropping the ball") like Newegg and the likes... because they can care less... they make out either way... they dont have to deal with the issues... they just make the money.

 

I am refering to Newegg, XOTICPC and gentechpc.

 

well now...that last part your wrong...
they are hoping with each new shipment that is sent to them..it is the best of line from asus. no reseller is content with selling bs products..what are you smoking??? return is a big headache. then you have the client calling 5 times a day asking.."where is my machine" "is it done yet" "what was wrong" "when are you returning it" now times that by 10 people a day...and you start to get the idea. you see a reseller in here testing a client machine now. and it's not passing...now just htink if he would have just shipped it off? another turn around rma.

sorry, but it's all on asus! no one else.

just like i kept COMPLAINING...yes, complaining! to clevo about unlocking the bios on their laptop. i had other resellers doing the same thing...did it work..."let me think about that for a minute....ummmmm, nope!"

so i quite complaing and just lived with it..

and for the record....every one has complained to asus already. they know exactly whats going on. the problem is...they cant readily fix it, else it would be running flawlessly now..like was mentionedwhen this thing first came out...didn't under stand flawlessly, but the gpus we're messing...that is not flawless...lol!

although i feel your pain though...spend your hard erned money on a product only to have it fail a few times...sort of like your the 2500 dollar testing dummy group....not cool at all....really...

wwoods

that was the best thing nvidia did. and that was to start making drivers. them folks been on that for like 15 years and they finally got around to doing it...hopefully ati will follow suit...if they aren't already trying to now...

 

I think we will just have to speak verbally or face to face... this forum debate just isnt working at all.


Look... Review sites normally get the demos... but lets say the reseller gets it. They run the benchmarks, play certain games and all goes well... Let me ask: HOW MANY HAVE HAD PROBLEMS WITH CRYSIS ON THE W90 IN THIS FORUM? You know that is probably one of the first games they tried, and not many, if any people seem to have had a problem running it on the W90. They do initial impressions and write a review. We have had own W90 and been going in and out on them doing what we normally do on our systems. Thats when we come accross the problems. They cant simulate what every single W90 owner is going to do on thiers.

And I would say, that retailers are still taking orders for two reasons: One, they have a BUSINESS to run... its how they eat. the demand comes and they supply that demand. Dont lie and say that if you ran a business and a product was booming that you would just stop selling that product based on morals...

Second reason: In the hopes that the issues are being taken care of by the manufacturer. Cars have problems all the time... but the cars are still sold and recalls still are done. So its the dealers fault that the car doesnt work properly? No. But they make the effort to get the issue fixed by the manufacturer.

And for the record, how do you know that the resellers are not complaining? Are you monitoring them? Its not that hard to understand... It is hard to understand how/why you dont understand it.

 

And why didn't you post this before?

 

Then please explain why they are STILL takeing NEW ORDERS for these laptops knowing they are defective. It would be simple to stop takeing pre-orders, fill what orders they have and wait untill the issues are fixed (yea that will happen) and sell them thwn. Its not like this is the only laptop they sell.

No they are content to continue to sell these shoddy products, or they would stop, it really is that simple

 

Its very upsetting to see people getting the "new" versions of these machines and still have issues after all these months . Sorry to hear Mugenski is no longer happy with his purchase (not that i can blame him).

 

i did explain it...you missed the whole explination

1: ken is from gentech computers
2: he has a machine from the new batch
3: that machine is a customers from these forums
4: he is testing it out of the box to see if asus fixed the issues.
5: so far it's not looking good
6: they we're told this many times so far...ergo new shipments
7: before they use to just ship them off..now they open every box. or at least i would be.
8: if found to have issues, the client is contacted with he bad news.
9: said new machine gets shipped back to asus.

are you with me now???

they don't really know what is going on till they open the box first.
and most people get al mad about having fingerprints and marks on their "new machine" so unless you request that...most will not bother to open or check.
xoticpc has a section where if you buy that..they do just that.

so again....no one knows it's working till that machine is cranked up...and right about now....no one is taking asus's word on the w90 laptop..(pure speculation)

quad, my man!
buy this gtx280 form me so i can go get another gtx295.

 

Therein lies the issue... XOTICPC, GENTECHPC = RESELLERS

NEWEGG = RETAILER... which is why they get their own varient of the system. These are they guys that will get the most pull in fixing the issues. But they wont, because they dont care! Large corporations make money... they dont care about customer satisfaction.

The gentechs, xotics, etc., are the littleguys that make their living off of customer satisfactio and referrals. Why wouldnt they help... THEY NEED TO SO THEIR BUSINESS STAYS AFLOAT!

 

Ive been following this thread forever and I just noticed the ASUS press document post 8142 said that the W90 scored over 20K in 3Dmark05. Isnt everybody here running 06 or Vantage?

Has anybody ran 3Dmark05 to verify that it does score over 20K?

 

You need help du.

 

Quote:
Originally Posted by wwoods
Then please explain why they are STILL takeing NEW ORDERS for these laptops knowing they are defective. It would be simple to stop takeing pre-orders, fill what orders they have and wait untill the issues are fixed (yea that will happen) and sell them thwn. Its not like this is the only laptop they sell.

No they are content to continue to sell these shoddy products, or they would stop, it really is that simple

You need help du.

So, you seem to think its ok to sell products with known problems....think you need the help

 

and why do you keep buying and waiting???
im lost my friend....
unless of course you haven't bought anything?
did buy and returned it?
or already got your refund and are in here venting??
waiting on your purchase that should have been canceled after your first post...148 post ago....lol

no body is arguing you on the product, but everyone will argue you on who is at fault.
although there is like 2 to 3 people left that will argue that too...one jumped off that bandwagon so now it's like 2...lol left

 

Bought, returned RMA 1st one, came back wouldent boot, RMA'd 2nd one and still waiting for that to come back..

Any other questions ?

 

Hmmm... lets see...

STARVE...

or

sell a product that has moderate problems, but is backed by a fullproof warranty and will most likely have the issues resolved in the near future.


Yeah I guess I would choose to starve too... makes pefect sense. Now I see where you are coming from. Thanks for enlightening me.

 

Oh please dont be so dramatic........its not like this is the ONLY computer they sell.....dont even pretend that.

 

yeah..like you..
1: why are you still waiting?
2: why haven't you canceled already?
3: didn't you learn your lesson after the first 2 rma's?
4: with luck like that..i would have been got a refund and moved on
and the list can go on and on....

but im just making light of a serious situation here...

if i we're you...i would just tell them to keep it and move on to something else or wait another month to see if they get something working to your specification.... then place your order again

 

Lol my 2x260OCs are doing me just fine im waiting till DX11/Win7 for new cards .

 

Might not be the only one they sell... but might be the only one that IS SELLING.

Seriously how can you be so stubborn in beleiving that its only ASUS thats causing the problem... and partially the retailers, but not resellers.

 

with all these dx10 games...there seem to be more people running dx9..wonder how dx11 will factor in on that....

 

All the Asus Ad's I saw said 15k 3dmark06, and that was with a dual core and easy to get, the ONLY 20k in the whole world that I know of was Klinks or what ever his name was.

Yes this system can get 20k on 3dmark06 easy but you need to find out how klink got a cpu to like 4ghz lol as its a cpu bench, the cards themselves can do 20k easy.

 

I think I understand wwoods point of view, and what he is trying to say regarding the resellers...... and please correct me if I am wrong here, wwoods.

With the multitude of complaints and issues experienced with the W90, there has to become a time when the resellers themselves, become aware that a problem exist. Furthermore, through their actual 'hands-on' the product, eventually they will experience the issues, validating the customer complaints. Undoubtedly, the resellers will deal with ASUS, and they themselves will know or question, if ASUS is being earnest and honest.

I think what wwoods is citing here, is a call to ethics..... that if a reseller KNOWINGLY sells a misrepresented or inferior product for profit and monetary gain, the reseller then becomes culpable...... by engaging in an unscrupulous practice to deceive and mislead their consumer public. If a reseller is honest and ethical, and under such circumstances..... it stands to reason that the reseller would be obliged to refuse further sale of the product, and make issue with ASUS.

I can see both opposing points of view here. Ahhhhh...... the things that make you go 'Hmmmmmm'.

 

Nevermind the Google is the greatest

 

YES !!! Fineally....thank you.

 

Just more power for current DX10 stuff IE fatter pipes and just better overall tech . Since all DX stuff is backwards compatible and usually just keeps getting better for the old stuff ATM id have 0 reason to move in the 280/295 direction as those would be more like baby steps compared to whats coming next. The new Nvidia stuff will have DX10.1 now since they are finally admitting its better then just vanilla DX10 and this will push developers to finally put that stuff in games since ATI just does not have the audience to get the game makers to move in that direction themselves.

 

Ok, Can some one you get us the right e-mail address to call up on asus asking for the new drivers? including, enabling the 1GB VRAM! Post the right e mail and we will all e mail them asking for the new working crossfire drivers. I have a feeling this is almost all driver issues.

 

No matter what ATI or Asus does that 1gb of VRAM will never be used as a whole 1gb , SLI and crossfire mirror the VRAM for 512 usable 1gb total. that is just how the tech works and ill admit just as much as the next guy its totally misleading to the consumer.

 

really now...and how about this...

the reseller is trying to make the customer happy by trying to fix the problem.
the reseller does not know for sure the next bach of units is 100 percent working or not
they can either refund all current customers and say forget asus...like ocz did with the whitebook. and we all seen how that went over. people complaining about warranties and rma's and anything else having to do with getting a machine fixed or upgraded.
two way street none the less, but if you have time to debate/argue & speculate...then you have time to cancel your order and be done with it...right?

sort of like you buying a brand new tv from best buy..only to find it doesn't work...so you cuss out best buy for selling shoddy equptment...how the hell they gonna know it's shoddy if they don't test it?? and they already paid for it. and they cant very well go opening all the boxes to test what is good and what isn't..because if i buy one for them tv's and i see it's been tampered with...do you think i still want it? hell to the no!
so im thinking...it's best to cut your losses now or face further disappointment...just trying to help you out here...

this here...not gonna happen any time soon. you will have to switch out your cards for that.. and be prepared to pay...no free switch-a-roos if they breakout with gddr5/1 gig cards...

 

LOL, but you forgot to tell him that the new Clevo/Sager M980NU/NP9850 will provide him with that 1GB of usable VRAM.

Sorry..... couldn't resist my imp'ish nature......

 

Can Vicious or someone post how I check to see if my cards are master/master or master/slave ?
I have a q9000 processor, if that makes a difference.


I'm waiting for Vicious's updated guide and I am going to get sassy and update my drivers - I CAN DO THIS,,,

...still don't let it stop all of you from writing into Asus and complaining! Fill out form http://vip.asus.com/eservice/techserv.aspx

 

If it was only ONE TV, yea I see your point, but looking back over this forum....its been 1 + 1 + 1 + many more....that kinda points to shoddy equiptment.

 

Agreed.

The horse has been dead and is now dust... im done chasing the specs in the air

 

Just went for broke and ordered this...

http://www.newegg.com/Product/Product.aspx?Item=N82E16834220527R

Already have an X2, but figure even if it's broked I can returd it for refund. If it's ok, I'll resell or use for testing

 

one last thing wwoods...

If youre gonna be pissed at the resellers... you should be pissed at striker too...

He was the one telling everyone "i have inside information... get your w90 rma'd now... hmm im wonder why i keep telling everyone to rma their w90, must be significant changes to it"

Then he just up and dumps the W90 altogether.

Resellers arent doing that... they are still helping their customers... have you not seen all the posts about Ken helping with the issues... going the extra mile?

Sorry to throw you under the bus striker, but just stating facts.

 

told ya already...you gets no argument out of me about asus. i said it was problematic back when it first came out. and got bashed for it. which is pretty funny now.
im only speaking from the reseller point of view.
they have only two choices.
keep the line and hope asus gets it right
or
drop it and catch hell from all it's current w90 owners/soon to be owners or want to be owners.

it's really a no win situation for them


diziam! 1600 for a rma'd unit...hummmmm...yeah...gonna have to pass on that.

 

You missed some of my posts......I showed him just as much love for that verry reason.

 

Wow 5+ pages of flaming the w90. Come on guys, i have had mine since the first shipment and no real problems. For the most part the only problems are ati driver issues. Yes there are bad ones out there, but like any laptop there are going to be bad ones. This is a extreme end laptop so there should be more issues, just because of the nature of the technology. Let get back on topic, if you dont like the w90 sell it and dont waste our time here. I love mine and want to work with people to make it better. If you have issues, we are here to work it out with you, but if you are going it complain saying its junk, just leave and sell it. No one forced you to buy it and yes Asus saying it gets 15k 3dmark06, come on you know that was custom w90vp, most likely unstable at everything else. I agree that Asus support has been crap, the laptop turn around time should be a week at most.

 

In light of all this noise, I'll add that my W90 is performing flawlessly on all stock settings. The only crash is the one everyone else saw with the passmark BIT. There's a growing suspicion this is an incompatibility issue and not the W90's fault.
WoW on ultra settings, no shadows, no full glow = mid to upper 50's FPS in Dalaran. Not bad for stock A1.

 

I will be getting the W90vp-A1 soon. Is it just the W90 isn't getting as high of benchmarks as you guys had hoped? or what is really going on with it? I am a little concerned, but I am fine if it's not the killer of laptops, I just need something thaat is stable and best bang for the buck. Are you guys saying is it behaving slower than lets say 8800M GT's in Sli? or is it just not fully as fast as you wanted. I am patient so new drivers should eventually come out...

 

Lol yes they will have 1gb usable VRam just like the new alienware will , including the same marketing fluff of 2gb Vram . Gosh something's just always sound better on paper so i can see why they sell people on this idea that all that Ram is there for the game and it actually is , they just somehow forget to remind everyone its cut in half .

 

Thats a darn good deal , i read though some guy bought an open box and in there terms of the contract it may not include certain items like a battery or the power supply lol(which they guy who complained both of his were missing and he was left with a machine he could not use) but since you already have one youll be fine .

 

My W90 is working fine. I had some flickering in TF2 but I fixed that...just like I've had to fix problems with every other high end graphics oriented laptop I've owned.

I also used to get the occasional crash but that was only when CCC was open. Solution; don't open CCC.

I'm not completely satisfied with the screen but I've had those issues with previous laptops too.

I've had a couple of Dells and if you think ASUS is slow with updates, try a Dell...and don't even think about overclocking...ain't gonna happen...not even on their desktops, (unless specifically sold as overclocking capable).

I don't think ASUS ever promised voltage increases for overclocking, or bios upgrades to allow that. Imagine the furor if ASUS allowed over volting and someone wrecked their computer but ASUS refused to honor the warranty.

It runs quiet, cool and reliably. It's a huge chunk of metal and plastic and is pretty much exactly what I expected.

What I didn't expect was ASUS support for me modifying the computer beyond stock specs. Why would they? I've never had that option before in a laptop and never expected it.

The fact is that laptops will never be as mod friendly as desktops. Any laptop mod I've done has come from the hard work of enthusiasts on boards like this.

Company support for anything other than repair is a pipe dream.