*Official ASUS W90Vp Owners' Lounge*

Can you confirm the limit breakerr guide gives crossfire also and CCC on win7 ?

 

Damn! I've told you three times that it works. Are you dense? Again, I'm running Win7 64-bit w/9.4 drivers via the limit breaker guide and 9.9 CCC on top. I've been running the 9.4's for better than three months. As I've said - it works PERFECTLY! Crossfire is enabled and verified. For gods sake just do it already.

 

wwoods
,why don't you try it.

 

Because when I go to do a upgrade, it tells me the Catalyst Control center from limit breaker guide will not work under win7, hence why I am asking....the limit breaker guiode says NOTHING about CCC 9.9. As for scubahalo, I asked about the limit breasker guide, which says NOTHING about 9.9...so LEARN TO READ THE QUESTION first before ya call others dense

 

Actually CCC 9.9 seem to work, until you plug a HDMI cable CCC 9.9 won't let you resize the screen (and even bluscreen sometime when you try) but crossfire IS working. so i went back to 9.4 CCC (and drivers). Tried a bunch of recent games (batman, Fallen Earth, AION and Resident Evil 5) all work fine. (all this in windows 7 64-bit)

 

Hi, everyone!
Purchased mine (with Q9000 CPU) some days ago.
Got 12985 3DMarks stock with TurboGear & 14673 after OC (CPU 2.0K -> 2.6K; GPU 550->600 850->900 + 9.4 drivers).

However I've got some issues.
1. Sometimes after surfing on the web (e.g. here, after entering Asus forums) the screen goes white for a second, then black, and I have to reset. I've heard this issue happens for some users.
2. Sometimes game menus flicker (looks somewhat like 60Hz on CRT monitor). After running CCC or restarting the game it may stop (still dunno when it stops).
3. Speakers on the top & subwoofer make crackling noise, so I had to lower their level in CP.

Is there a way to fix some of these issues? (Sorry, I'm reading this thread from page #950 or something).

 

1. Along with many other owners, I also have this problem. However, it has been happening less and less often. I don't know of any solution or workaround.

2. I was experiencing this problem also, but it also has seemed to cease. The only modifying I ever did to resolve this was enabling and disabling catalyst AI, which sometimes fixed it. Otherwise, the problem hasn't occurred for some time with no change in hardware.

3. Try to determine if the noise is from the speakers or from the keyboard keys rattling. Some of the keys (left shift, space bar, and caps lock on mine) are a little loose and rattle from the bass the sub produces. I removed some of my rattling keys and placed a thin plastic packaging sheet underneath them before replacing them. If the noise is coming from the speakers themselves, I don't know what to tell you.

 

Once when that happened to me, I closed the lid when the screen was white and the computer went to sleep. I woke it up and avoided a complete reboot. However, I'm not sure if this always works, and it certainly doesn't work once the screen goes black.

 

I had that exact same problem. I rma'd it under "white screen of death". It took a month of calling EVERY SINGLE DAY, multiple times per day I will add, to get it done this fast.

They replaced my motherboard, video card, and wiring. I finally got it back and it's running great, cept for the crossfire thing.

And thanks btw guys for the info. After looking again at the limit breaker guide I think I'm going to try waiting for windows 7 and see if they do a new driver. I'm just not confidant enough in my tech to be able to do this imo and I'd hate to brick my machine.

Now if they don't put out a new driver to address the crossfire issue in 7...

 

honestly i think its a issue with the motherboard

and the driver will be a modded stock driver you have now

 

OK I see. Maybe because it hasn't been updated.

 

I heard that yelling at it until your voice turns hoarse will fix it.

 

Seriously dudes, if you don't want problems with your laptop, don't OC the GPU.

 

I'm having a bit of an issue when using a certain app (Soundforge) where the screen will suddenly go blank whilst I'm working. I can see that the HDD light is flashing but couldn't do anything. I couldn't alt-tab to another program, the screen just stayed blank. I was forced to press the power button to turn the PC off. This has happened several times now, forcing me to press the power button, however one of the times when powering off I put the computer into sleep mode instead. I turned the PC back on and was greeted with the login screen, and the display was back.

From what I've read on the net this seems to be a common problem with those with ATI cards and Vista, although I can't find a solution anywhere. Has anyone here had this problem and managed to fix the issue ?

Thanks.

 

DPi
Yes, this is the issue I mentioned on the previous page. Welwood told it's connected with the motherboard malfunction. BTW, Welwood, can you confirm that it's gone for you?
Open this forum -> ASUS subforum in IE and scroll down with keyboard (down arrow). For me it occurred 2 times this way.
BobXX
Could you please post your detailed config (CPU/GPU clocks) when you got the highest score in 3DMark?

 

Actually I don't think the problem I am having is the same issue Invisible. The problem I am having is very specific and only happens when using a certain app, I have zero problems elsewhere. There is certainly no flickering of graphics, or flicking of the screen from black to white.

 

I'm 100% confirming it's fixed. I just went to the asus subforum in IE, scrolled down, up to the sides etc for the past 15 mins. No problems at all.

And yes, I had the exact same problem DPI, full white screen, maybe 50% of the time cleared up when you close the laptop. The other half of the time it was only fixed by a hard reboot.

 

I tried that test as well in IE32, IE64, and FF and no white screen for me either. Mine always seems to crash while typing a post or editing my signature, but it's only done that maybe 2-3 times out of the close to 100 times I've done both of those on that computer,

 

My CPU was @ 2.76GHz and my GPU's were around 600/900 (sorry I can't remember exactly). It took quite a bit of tweaking and experimentation, to get those scores. In fact, I have a feeling that I could have gotten a higher 06 score as I messed with the OC afterward and my Vantage score ended up increasing.

 

When you had this issue, was the screen always white ? As sometimes the screen will be blue, or vertical lines down the screen. If you confirm that this is the same problem, is it a known problem by ASUS, or am I have to going to spend a year and a day trying to explain the issue to them.

Btw, I'm based in the UK.

EDIT: Okay, a bit of an update, after scrolling up and down the screen I've had this problem happen to me outside of the package I was using. However it was just today that this problem has started to occur.

Quite annoyed as I've only had this laptop for about a month now, and its looking like it may need a new motherboard. I just have a couple of questions before I contact ASUS.

1. Is this a known issue, are ASUS well aware of it ?

2. I have already followed the Limit Breaker guide. What will I need to do to roll back the drivers to their original state ? (I just don't want ASUS stating that its a driver issue if it is definately hardware). Can I just simply remove the current drivers and install the original ones without issue ?

3. Btw, can you post the link to where you were doing this scrolling test, so I can let ASUS know to do the same.

Thanks in advance.

Cheers.

 

1. ASUS' forums have some messages on this topic, but no official response was given. So may be they are aware, but don't show this.
2. To roll back you should flash VBIOS of the second card to initial state (Slave). Use the same command, but with different argument (atiflash -p 1 SLAV-OR.bin). Then, restore your Vista via HDD or DVD.
3. Sorry, I can't (afraid of having to hard-reboot ). But is is ASUS forum here. There's another link on ASUS' official forums in one of the threads, which I don't remember.

If you contact ASUS on this topic, please write here the results.

 

Asus MAY know this is an issue, but if they do, nobody you talk with will have ever heard of it.

And also, I never got blue screens, but I did get brown/maroon alternating vertical lines that closing the lid NEVER cured. And btw, these issues ONLY occured when I was web browsing. It never happened when I had a game or a 3d app loaded, for some reason it was only what I call "2d apps" were on the screen. And yes, scrolling caused it.

My advice, and take this like it's scripture. I spent 30 days and over 20 hours on the phone with Asus getting my machine back:

Call Asus, immediately ask to be put in touch with one of the managers/team leaders. Then tell them that you have a D.O.A.R. laptop with white screen of death issues. Get EVERYONE'S name that you speak with, write it down. Then from that point on ONLY deal with that manager that you get ahold of.

The customer service drones at Asus are trained to keep you on the line, no matter the cost. (They're probably beaten if they xfer you.) Stay vigilant. If they want you to leave a message, refuse, insist on being put on hold until the manager picks up because they will NOT call you back, regardless of how much they insist they will. They wont. They will tell you they're "escalating" the issue. This means NOTHING, if you fail to get a manager on the phone, you just added more time to your rma. If a manager asks to call you back, decline

Expect that it will take at LEAST 2-4 weeks. This is because Asus has horrible inter-office communications. The drones can't speak to shipping, shipping can't speak to parts, nobody can speak to the techs and it literally takes 2 days for a tech to answer an inter office email from a drone IF the drone even does the email.

You will explain your issue at LEAST a dozen times. Every single time you call Asus, a drone will ask you for your rma number. This is not to help you, it's to give them time to generate an automatic response. Here's how it works...

Drone: Thank you for calling Asus, do you have an rma number?
You: I want to speak to xyz manager about my rma
Drone: I need the number of your rma so I can tell you the exact same thing I told you 5 days ago when I told you to wait 3 days and call me back.
You: ....

Standard responses:

Give us 2-3 days, call us back. (This results in you calling back, them having no change in status, because, again, they don't talk to each other. Case in point, I got my laptop back 2 weeks ago, they STILL have it listed as "Under repair", yes I just called them to test this!)

I can't xfer you to the manager you want. (Say "I'll hold for them", I had to wait 40 mins one time, but it was worth it as the drone had lied about emailing tech)

Manager tells you to give them 1-2 days to find out what is going on with our machine. (Call back 24 hours later, bug the HELL out of them, or they forget you)

And as a final note really really push them to get stuff done before end of day friday, as they're totally closed on weekends. You'll get no updates, no info, nothing on weekends.

Sorry this is so long, but after the massive headache I had to go through to get my laptop fixed, I'm determined to make sure others have an easier time. Asus support has shown me exactly why we're 8 months without a new driver.

I'd be surprised if they even know it's an issue.

 

Haha, I feel your pain, if you added in a load of lying and decieving, this would sound like my experience with Alienware. Had my M17 for almost 3 months now, it worked for less than 3 weeks...

 

@Welwood

Thank you for your reply. It made quite unpleasent reading if I'm honest, because I went through something very similar with my last laptop and I feel sick at the thought of having to go through all of this kind of nonsense again.

I have read through the forum on the UK ASUS site and there are quite a few people saying that this is an issue with the drivers, and that updated drivers may fix the problem. Others saying that it an issue to do with the memory on the cards, others saying that it is down to the cable connecting the cards to the motherboard .. the list goes on.

Now I purchased this laptop through Laptopsdirect.co.uk and they have a 28 days refund policy, however I need to obtain a fault reference number first from ASUS to be able to return it, and I'll be on day 24 when I can actually do something. If the machine needs to go back to ASUS to obtain this number regarding this fault then I'm pretty much stuffed.

Did you find out exactly what the problem was ? Others on ASUS forum have said that their machine has been back 3 times with this issue and that the problem appeared fixed at first but then re-occurred a few days / weeks later.

I wouldn't mind, this wouldn't be too much of an issue for me as I had not come across it until today when I used Soundforge (an audio editor), but having this blue, white, brown, black, whatever coloured screen appear whilst working is a deal breaker.

Do you know a sure fire way of reproducing this problem ? Also, are you based in the UK ?

Thanks.

 

The techs can reproduce it by doing the standard 2d burn in test they have.

They replaced the motherboard, the electrical wires that operate the volume/screen brightness and overclock touch features AND video cards, and they also updated the bios drivers. So yes, they know that it was one of those things that fixed it. Which one it was...

And I'm in the US, so I had to send mine to Cali to get it fixed.

Another thing to think about, get hold of a tech there and make 100% sure that they've got spare parts for yours. They're 100% out of full w90vp machines in American Asus, but they did have the individual parts.

 

Wait a miniute....is this the same ASUS that everyone says has GREAT customer service...say it isnt so.....

Once again FSCKED over byASUS and their resellers...thanks guys.

 

Sadly, that's how most manufacturers are.

 

I've had issues with Alienware and Rock (laptop was away for 3 months !). Put simply, they are all as bad as each other.

 

Either way im happy i deal with the canadian side of asus because they do have there stuff in line Never had a notebook in their shop for more then 2 or 3 days and anytime i call i get an update lol.

Thats not to say that sometimes the notebook wont go back twice but usually there pretty good.

 

When I've had this issue sometimes it goes white then black. Sometimes blue with vertical lines and sometimes solid grey and sometimes grey with vertical lines. Sometimes it hard locks and sometimes you can hit the right keys and shutdown the system (windows key, right arrow, enter).

I sent it in for repair and when I finally got it back (way too long), the slip indicated that the motherboard had been swapped out. I still have the same issue but WAY more infrequent. The problem also occurred whether I was on stock or 9.4 drivers.

So bottom line I still have the issue but it's so infrequent that the computer is actually usable. I doubt we'll ever see a permanent fix.

 

Wow sorry to hear about the RMA problems, I guess I am lucky so far.

Although, anyone playing Need for Speed Shift? I usually get only about 15-20 minutes and the screen starts flashing in inverse colors. Usually I can just alt-tab out of it and back in and goes back to normal, but sometimes I get a hard lock as well. I have tried overclocking, not overclocking (seems to work the longest), turning down detail. etc.

Any tips would be appreciated!

 

I've had problems on the summer and then I found out it was overheating so I bought a cooler and the problem was gone. I had strange squares poping out on the screen when games were on. by the way, now on the winter i dont use the coler and have no problems.

 

I think far Cry 2 is the best online game play, what do you guys think?

 

I bought it from a forum member and have not even opened it or installed it yet lol.

So many games I just got.

> Batman Arkham Asylum
> Farcry 2
> Operation Flashpoint 2 Dragon Rising
> Trine
> Call of Duty: World at War
> Fear 2

Plus I have my Wii and stuff too. Its hard to play them all.

I am also playing a lot of my older games that I never beat.

 

I've beefed up my refurbed W90Vp-X1 with 12gb ram & an ES QX9300 that EASILY overclocks to 3Ghz with the setfsb program. I've got a Blu-ray burner coming today or tomorrow and I'll be raiding a couple of Samsung SSD's as soon as I find some spare mounting screws. All seems to be cool, literally and figuratively - with some annoying exceptions. I did the standard gpu bios flash plus the modded drivers, but I luv racing and my Need For Speed games crash! NFS Pro Street & NFS Shift have serious issues on this rig. I've even tried disabling crossfire to no avail. Has anyone had any luck with either one of these titles? (BTW, Burnout Paradise absolutely SCREAMS on this lappy and I found myself getting kinda high on adrenaline while playing it last night - LOL!!!)

 

Well for the month I've had the lappy (bar the comments on here about the lack of driver updates) I've been completely happy with the machine, especially the build quality and performance. The issues others have had with repeated locks whilst browsing haven't affected me at all, and to get this problem to happen in a browser I had to scroll the window using the cursor keys repeatedly which is something I never do anyway. Its doubtful I ever would have noticed this problem if it wasn't for the installation and then crash of Soundforge which is an app I use constantly.

The very odd thing though is that I also use Vegas Audio, produced by the same company, and like SF it displays waveforms also, which scroll etc .. but I can use that package with no issues whatsoever. Everything that is happening seems to point to some kind of driver problem, not hardware, as if hardware related I would have expected this problem to occur far more frequently, but will happily defer to others advice on here who have far more experience regarding this issue. Either way, it IS happening so I will be contacting ASUS when my other lappy (currently away for repair with a hinge problem) returns.

Never rains but pours.

I am curious though as to how many people with the W90vp who think their machines are running perfectly COULD actually replicate this problem if they tried. Its quite possible that due to the specific situational requirements to get this problem to occur, there could actually be a great number of faulty laptops out there.

 

DPi
Some people say (but I cannot confirm this) that the WSOD can be reproduced even under Linux. So this might be BIOS or VBIOS or HW problem.

BTW, try disabling the second video card in BIOS and see if it helps...

Welwood
Could you plz post your BIOS version & VBIOS hash for both cards (CRC32). You can obtain your VBIOS with AMD GPU Tool from Limit Breaker Guide. And do you have Catalyst AI enabled?

UPDATE
Turned off my second video card. All 2D flickering is gone! Opened ASUS forum in IE. The screen went black for half a second then returned to normal. Seems like this is a problem of the X-Fire thing...
UPDATE 2
I seem to have found a fix for the 2D problems! (This was suggested some pages before, I don't remember where).
Try disabling Catalyst AI in CCC. The flickering is gone, and I hope so is the WSOD... Will do some testing...
UPDATE 3
Disabling Catalyst AI seems to disable X-Fire - performance drop is about 50%...

Has anyone tried running DirectDraw games? With X-Fire/AI they are unplayable for me (the buffer isn't properly cleared).

 

Hi Invisible,

Disabling the 2nd video didn't rectify the problem, and unfortunately neither does disabling the Catalyst AI (or at least for me).

I did however manage to get a bit of a result. I spoke with some goon at ASUS, and asked the simple question of "If I need to return my laptop, do you have the parts to repair it", they wouldn't give me a straight answer and it ended with them hanging up on me. Shocking really as I was extremely polite on the phone, but refused to pander to the ridiculous poor attempts to fob me off. I did however manage to get a case number.

After more trawling of phone numbers I got in touch with someone who was very helpful and he said that he would just return the laptop to the main supplier under the sales of goods act for an exchange. After contacting the supplier (Laptopsdirect) I will receive a call tomorrow from their tech department for the laptop to be returned for an exchange or full refund.

It all sounds too good to be true at the moment, so I'm waiting for some sting in the tail, but on return their tech department will try to repeat the error. I know that I was told a 2D burn test will generate this fault, but if anyone else knows of any specific site and the process they did to repeat it that would be most appreciated.

So as it stands, I'm crossing fingers and toes that everything goes according to plan and I'm able to get a full refund and hold off for a while before purchasing a new laptop. It certainly seems like ASUS have some major kinks to work out with the hardware in this machine as it seems some parts appear a little 'shoehorned' to fit.

 

Disabling catalyst AI doesn't disable crossfire for me. Saw a significant frame rate jump in TF2 and no more flickering.

 

I wish there was a way to consistently reproduce a WSOD or even black screen lock, both that require a hard boot. This certainly would help for troubleshooting to find alternatives.

 

Gave windows 7 64bit a shot today (clean install). One of the gracphics cards would not start. I flashed master/master followed the guide.. still had the yellow ! by the second card.

Did some searching and found another method which involved 9.5 drivers. Couldn't find them anywhere. Can someone please post a link to the 9.5's so I can get both cards working in windows 7 x64?

Thanks

 

Version 6.1.7600 Build 7600
Hardware Abstraction Layer Version = "6.1.7600.16385"

So is it normal to see one disabled card with a clean install of windows 7 x64?

 

Me too. I'm hoping my laptop will be picked up for return and I could do with a sure fire way to get this problem to occur as I need their tech department to reproduce the problem before I can get a refund.

 

Mugenski
Could you plz run 3DMark 06 Canyon test.
At first frames you should have ~60 FPS with XFire & ~30 w/o it.

DPi
BurnIn test 2D 100% reproduces it. And yes, disabling one card doesn't help.

 

When I last posted, I said that disabling the Catalyst AI doesn't fix the problem, at the time I had both cards activated, but forgot to turn off the AI for the second card. I have since disabled the AI for both cards now, however I haven't tried reproducing the fault yet as I'm in the middle of work, but if I learn anything more I will let you know.

EDIT: Nope, still happens.

Also, someone on the ASUS forums posted a link to a site that triggers the error - www.tiltedmill.com/forums/ within a few seconds of scrolling the screen on this site I got the WSOD.

 

Alright well i didn't get around to running the canyon test because the problems back. it seems to be a bug in the ccc or drivers somewhere because once i rebooted the pc after disabling the catalyst AI my fps get all messed up again. I only see one card in the drop down menu to disable catalyst ai which may also be contributing to the issue seeing as i can disable it sometimes and get 30 fps in tf2 but have no flickering, or i can re enable it, get 60-70 fps with flickering. Unfortunately i haven't been able to get both the flickering stopped AND get dual card performance numbers like i did yesterday when i posted. Yesterday my fps in TF2 without flickering and both cards working properly (i think) was clean over 100 majority of the time with spikes up to 200+ fps. Confirmed by fraps and ingame fps meter.

it just seems like somethings acting weird when i disable/enable catalyst ai. Maybe ill go back to the stock drivers and see what happens.

Also, that site doesn't WSOD me just fyi.

 

Well, yesterday I also got no flicker & 2 cards.
BUT.
It is only for 3D games - 2D games are still unplayable with both cards on.

I still cannot understand whether it is HW or driver problem - it may disappear suddenly for some time and then reappear.
Also, disabling one card significantly reduces your chances to WSOD.

 

Once again playing 2 cards no flicker in tf2, fps anywhere from 60/70-200+

Edit: After tabbing in aand out a few times im back to 40 fps

 

Mugenski & others
Do you have flicker in 2d games (based on DirectDraw) with XFire & Catalyst AI on?

 

Surely if it was a driver issue, it would affect everyone. The fact that it doesn't appear to affect all W90VP owners points to hardware, but it really does come across as being a driver problem. All very confusing. Maybe it is a problem limited to certain models ?