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    ASUS Zenbook UX32LN (Nvidia GT 840M)

    Discussion in 'Asus' started by ufomagnet, Mar 17, 2014.

  1. Meaker@Sager

    Meaker@Sager Company Representative

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    Where are you located? Have you tried the "what notebook should I buy" section?
     
  2. fetflex

    fetflex Notebook Enthusiast

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    Has anyone else experienced and maybe fixed the standby problem that myself and Mediatech has experienced for some time now?

    The problem is if the computer is put it to sleep it's supposed with the normal powerplan to wake up after 3 hours to automatically put the computer in to hibernation. The problem is then that the computer wakes up but is never put in to hibernation. Actually, it's not even put back to sleep before the battery level is minimal and that triggers a sleep.

    Tried with clean install and Windows 10 preview, same thing. I can try to set the hibernation to a couple of minutes. Then it works, very strange.
     
  3. Asus_USA

    Asus_USA Company Representative

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    Hello Fetflex, we are sorry to hear that you are having this issue and will be more than happy to assist you. You can check the power options to see if the Hibernation option is enabled and what time is set for it. If you had this checked out already please contact us at [email protected] with your serial number and this thread so we can troubleshoot further.
     
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  4. Asus_USA

    Asus_USA Company Representative

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    Neo69;9890448 - We are truly sorry to hear that you're having these issues with your notebook. Please email us at [email protected] providing the serial number of your notebook and we will assist you as best as possible.
     
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  5. Nazhim

    Nazhim Newbie

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    Hi everyone. Just got this laptop a few days ago and I have a problem with the HDMI audio. When I connect the UX32LN to my Samsung TV via HDMI, I'm unable to select the High Definition Audio device under Playback Devices, hence I'm unable to get the audio to playback through HDMI to my Samsung TV. Anyone got a solution to this problem? I've uninstalled the conexant audio driver and reinstalled, but no luck solving the problem. Asked ASUS, but yet to get a reply.
     
  6. Meaker@Sager

    Meaker@Sager Company Representative

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  7. Nazhim

    Nazhim Newbie

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    Problem solved, thanks man. I went to the Intel site and re-installed the HD drivers, now the audio goes through the television without any trouble. Again, thanks!
     
  8. eros11

    eros11 Notebook Enthusiast

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    Can I see somewhere which BIOS version I currently have?
     
  9. eros11

    eros11 Notebook Enthusiast

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    Also guys I want to ask you, how often does you fan run? Mine runs quite often
     
  10. diabelwcielony666

    diabelwcielony666 Newbie

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    Quite often like yours.
     
  11. Meaker@Sager

    Meaker@Sager Company Representative

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    If you do an advanced restart and enter the bios you can see there or a program like hwinfo maybe able to read it.
     
  12. Eason

    Eason Notebook Virtuoso

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    I'm thinking of selling my UX32LN, how much are they going for these days?
     
  13. Meaker@Sager

    Meaker@Sager Company Representative

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    Have a look at the members market history and ebay completed items to get an idea :)
     
  14. fowlerrudi

    fowlerrudi Newbie

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    I'd be interested in purchasing a UX32LN with an i7 if anyone has one they want to sell.
     
  15. Meaker@Sager

    Meaker@Sager Company Representative

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    Have a look in the members market as that is where people selling on here are allowed to list their models and they wont be able to PM a member with less than 5 posts anyway.
     
  16. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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  17. federikk

    federikk Notebook Enthusiast

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    i still cannot install windows 7... does someone had success?
    during installation windows 7 cannot find any media where install to
    can anyone link a step by step guide?
     
  18. M-Z

    M-Z Notebook Consultant

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    Install to? Not from? Maybe you booted in UEFI mode with MBR partition table or vice versa - you booted in BIOS mode in GPT partition table.
     
  19. federikk

    federikk Notebook Enthusiast

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    tryed both, but no way to let the installation see the internal disk. did you ever done it?
     
  20. M-Z

    M-Z Notebook Consultant

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    Did not see the disk or cannot install on any of it's partitions?
    I always make sure to boot in standard (legacy) mode and to format my disk in MBR fashion.
    Do you have secure boot turned off?
     
  21. federikk

    federikk Notebook Enthusiast

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    the whole disk!
    it just keep me askin' for drivers, i've even modded a win 7 installation disk to embed drivers, but no luck.
    yess, secure boot off and legacy mode
     
  22. federikk

    federikk Notebook Enthusiast

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    if i only get a better support for touchpad... my former asus - same series but windows 7 - had a flawless touchpad, but in windows 8 is really slow, unresponsive...
     
  23. M-Z

    M-Z Notebook Consultant

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    If it is asking you for drivers, it doesn't mean drive is not seen. It means that installation disk is not seen.
    As I said before - either you incorporate them in ALL images of installation disk or you make a small partition on normal disk, which will contain them.
     
  24. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Did you enable CSM & Legacy Boot in the BIOS?
    Try the following when you are loaded into Win7 installation.
    1. Press SHIFT + F10, a command prompt will pop up.
    2. Type DISKPART [Enter}
    3. Type LIS DIS, and post your result here.

    Thank you.
     
  25. federikk

    federikk Notebook Enthusiast

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    i can only set:
    secure boot: off
    cms: enabled.
    i have no legacy boot option.

    lis dis gives:
    disk 0: online size:238gbytes available :1024Kb din: NO gpt: *

    error is:
    one driver is missing necessary for cd/dvd unit. if you have a disk/usb/cd, insert now.
    files... | OK | Cancel



    ...... THNK TO YOU!
     
  26. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    WARNING! ALL DATA WILL BE LOST!

    While in DISKPART, do the following.
    Type CLEAN [Enter]
    Type CRE PAR PRI [Enter]
    Type FORMAT FS=NTFS QUICK [Enter]
    Type ACTIVE [Enter]
    Type EXIT [Enter] to leave diskpart.
    Resume OS installation.
     
  27. M-Z

    M-Z Notebook Consultant

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    You have GPT partition. I found it more difficult to deal with GPT. You need UEFI mode and additional MSR partition, if I remember correctly.
    Boot into Windows and run diskmgmt.msc to resize main partition and create small partition for Intel USB drivers.
     
  28. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    No need, since he's going to install Win7, he just needs to purge the partition and remake a new one, then he will be able to install the OS.
     
  29. M-Z

    M-Z Notebook Consultant

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    He hasn't solved problem with USB drivers. I wouldn't kill existing installation... (unless he has recovery disk)
     
  30. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    He embedded the USB driver into installation, otherwise it wouldn't let him get to the drive partitioning screen.
    The system can't see GPT drive so he's already there.
     
  31. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Hi federikk, which USB 3.0 driver did you slipstream?
    Can you show us the steps that you've done?
     
  32. M-Z

    M-Z Notebook Consultant

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    Well, he embedded it, but I also had this problem. At first instance I embedded it in only one image in wim file. Only when I embedded it in all of them, it started working.
    Also (if I remember) in GPT situations it should see all partitions, and only refuse to go forward.
     
  33. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    I see, since DISKPART sees it then it can be accessed. Hopefully he brings us the good news. :)
     
  34. federikk

    federikk Notebook Enthusiast

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    ok thank you very muck, now the disk is empty and installation program sees all empty spaces in lis dis;
    the problem is that it still asks me for driver:

    one driver is missing necessary for cd/dvd unit. if you have a disk/usb/cd, insert now.
    files... | OK | Cancel

    now the disk is flat.. what can i do?
     
  35. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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  36. M-Z

    M-Z Notebook Consultant

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    Well, now you have no Windows, right? So the only thing I see for you is to boot into Linux LiveCD, then initialize disk as MBR, make small partition (preferably at the end of the disk), unpack/copy drivers there and show them to Windows during installation. And remember what I wrote here http://forum.notebookreview.com/thr...ln-nvidia-gt-840m.747849/page-48#post-9753123
    Or of course you can try to "reembed" drivers into Windows installation disk, just like my predecessor said. :)

    I would add one more thing to the URL he posted. When you will be doing this:
    Dism /Mount-Wim /WimFile:C:\temp\installx64.wim /Index:1 /MountDir:C:\temp\installx64
    Dism /Image:C:\temp\installx64 /Add-Driver /Driver:C:\temp\x64drivers /Recurse /ForceUnsigned
    Dism /Unmount-Wim /MountDir:C:\temp\installx64 /Commit

    do it for all Indexes there are on your DVD/USB drive.
     
  37. federikk

    federikk Notebook Enthusiast

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    how the *uck is beautifull this screen on windows 7!!! and touchpad is way better!!
    thank you.
    installing procedure:
    1) went back to a stock windows 7 disk
    2) removed internal disk and formatted via usb with another computer, copied USB drivers on asus website on the disk.
    3) reinserted the disk in the UX and started back installation, tryed a lot of .inf file, and finally one went good. new hardware installed.
    4) went trough the Win 7 installation I re-formatted internal, and all went flawlessly.

    thank you all!!!!!

    EDIT:
    Two more important notice, as i went trough installation a second time on a second SSD (the first time was on a 1:1 backup disk):
    1) looks like a bug in win 7 compatible driver searcher:
    to make appear correct driver, you have to navigate to the usb driver folder, x... something folder, than windows 7 - your "bittage" - etc, open that folder, and then TOGGLE TWICE the checkbox on "show only compatible driver".
    than you will have now two driver available, and not one like before the "twice toggle" procedure. The new appeared driver is the correct one and will make installation continue.

    2) if you only install usb3 driver, you will end up with a win 7 installation with no wifi, no usb, no card reader; so no way to put new driver on it. So you can both:
    a) during windows installation, load first the intel chipset driver, installation will not continue and so you can load also the usb 3 driver (give a look at point 1 - installation will end with a usb-3-working windows 7)
    b) use something like a live ubuntu distro on a usb pen (very usefull and stable, it's great to have a live operating system in a usb key hanging over the desk) to copy necessary driver over the system hard disk, than reboot and install the linux-copyed driver.
     
    Last edited: May 30, 2015
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  38. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Excellent job! ^^
     
  39. federikk

    federikk Notebook Enthusiast

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    hello again, while i'm very happy with windows seven, i have some system freeze while going standby or while resuming.
    is it a known issue? any solutions? is it SSD - related?

    thank you
     
  40. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Can you describe the freeze symptom more? Did the system hard-lock? And how did you recover from it? Power reset? Or it recovered by itself?
     
  41. M-Z

    M-Z Notebook Consultant

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    I cannot be of help because I don't generally suspend and resume.
     
  42. federikk

    federikk Notebook Enthusiast

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    hello, hard-crash!
    i've to keep pushed the power button to turno off the pc.
    it happens when i open the lid back:
    the pc hasn't gone to sleep, and fun were still blowin.
    even mouse cursor is freezed!


    thank you
    F
     
  43. federikk

    federikk Notebook Enthusiast

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    just to be more precise:
    it happens that when i close the lid the pc doesn't go to sleep, but instead freezes:
    mouse cursor is freezed, monitor is on, fun are blowing.

    F
     
  44. federikk

    federikk Notebook Enthusiast

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    solved by formatting and reinstalling ;)
     
  45. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes these issues are usually some fidly driver conflict about the order of sleeping devices, glad the re-install worked for you.
     
  46. eros11

    eros11 Notebook Enthusiast

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    I have a problem with a squeaky space bar button. Everytime I press on the left side of the spacebar it squeaks and its starting to annoy me. I googled and it looked like a common problem for asus laptops. Is there anything I can do to fix it or should I just send it to repair?
     
  47. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It might be dirty underneath the key cap, if you want to clean it then you will need to remove it carefully since it's secured by fragile clips.
     
  48. M-Z

    M-Z Notebook Consultant

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    Unfortunately keybord here is much poorer quality than in UX32VD.
    In my Zenbook button "Properties" was out of whack, so I bought a replacement key.
     
  49. eros11

    eros11 Notebook Enthusiast

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    Is there any guide on how to remove it?

    Also do you think I can ask Asus to send me a new spacebar button instead of sending it to repair? I am afraid that they will make it worse
     
    Last edited: Jun 14, 2015
  50. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    There are youtube videos that show you the process, but still, be very careful when doing so.
    ASUS does not send key caps out to customers. It's either you send the system in for service (warranty or not), or you buy a new keyboard from their eStore and install it yourself.
     
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