Hello

No, but I know that if the data sheet says that the operating temperature of a component is between [Min, Max], running it at Max-1 all the time won't shorten its operational lifetime.

 

Heat kills electronics. A few degrees can mean a great deal of difference for the lifespan of a component.

http://www.pcpower.com/technology/optemps/

 

Your GPU temp is higher than normal but I bet you ran furmark to get it to that point. No actual game that I've played ever gets the GPU above 98 C. Here's a shot I took of the system being stressed by a game (FFOW) with full settings at 1080p and my GPU is set at 550/850/1375. Internal temp of 71C is nothing to worry about at all. My CPU is a T series chip (higher voltage than P) and the temps are fine as well. Some IC7 paste would probably drop my GPU temps by 2-3C which would be great. The most this laptop needs is for the bottom hole to be opened up like Soviet mentioned. Even without that though, the temps are nothing to worry about.

 

If by furmark you mean Street Fighter IV, then yeah, furmark...

 

I did *NOT* say the lifespan won't be affected, I said it won't die prematurely. If the product has an operating lifespan of 10 years, running at at Max-1 degrees will still keep it running for 10 years. However, it may fail after 11 as opposed to another one that was running at Max - 20 which fails after, say, 15 years. But BOTH will live through their entire operating lifespan if ran within the operating temperature. Clear enough?

 

Then your system has an issue. I posted my temps with an overclocked GTX 260m. Your 9800 GS and CPU should run cooler yet they don't. The cooling system is the same between ours yet I'm running a faster (and hotter) CPU/GPU...

 

All it shows is that you have an affinity for screwing up systems or receiving defective ones.

 

Crystal clear. Perfect explanation for why this G50 is a replacement to my G1s with the dead video card after 2 years.

Probably, I'm pretty much just waiting for this to die - otherwise I would spend time actually trying to figure out what's wrong.

Right, because it's my fault that Asus laptops run too hot. If you could kindly explain how I managed to screw up my system, I would love to hear it.

 

Like I said, look at my screen shot. Hotter and faster running CPU/GPU yet my temps are lower than yours across the board. Either you have bad luck with systems or you are running them in a dusty and/or smoldering environment. PEBKAC

P.S. my GPU is currently idling at 51C, CPU 34/32C and THRM 45C.

 

I'd have to appologize here but that is a rather narrow minded statement. You can not attest for all users and their enviorments. Any manufacturer has to consider all factors even above the extreems most people will use them in!

While agreed ASUS should look at the next incarnation as NEEDING a better cooling solution for the GPU, as you previously mentioned this is an entry level machine and therefore will have limitations inherent with cost cutting to make it an entry level machine.

You also have to understand all your mods are design hindsight, as they say that is always 20/20. Also remember there is a worldwide community to find the best solutions here, and for specific circumstances too. A R&D Team is limited in resources and time. If they were to throw 5 times the man power and take the extra 3-6 months to test and research out the system by the time it made its way to market it would already be old news...........

 

You are well aware the nvidia GPU issue was not Asus or any other OEM's fault yet you choose to blame Asus. That's a classic case of PEBKAC.

 

I'm blaming Asus for building laptops that run at very high temperatures. I blame Asus and Nvidia equally for the failure of my G1s.

 

If you run circles around me in laptop maintenance and repair, why are yours failing and mine aren't? Maybe you need to reevaluate your engineering degree. I'm not loyal to any company unless they pay me which Asus does not. I'm in a completely different field (medicine) so I have no vested interest in any electronics company. But I can use logic and deduce a PEBKAC when I see one.

 

That argument lacks any semblance of logic. That's like saying a doctor never gets sick, or an automechanic's car never breaks down.

 

Ok, so when does the hockey game break out here? You can take the absolute best care of hardware and it will still die! I have upgraded systems HDD's where I've pulled them apart and had to fill two vacume bags with the stuff that came out, even a few towers with dead mice. That is they, the systems, were running just fine. I guess the mice were trying out the squirl cage fans with deadly results! So you just never know.........

Can we get back on topic please, I want to hear more from the ASUS rep...................

 

Guys please keep the arguing outside Asus' thread.

It's very unlikely that any legal issues would occur by allowing quad core support in the Best Buy model. For one, anyone willing to upgrade to a quad would instantly void the warranty. That is a sacrifice that most people are not willing to take, except for enthusiasts such as those in these forums. The other branded high-end laptops would already come with quads and full warranty, which keeps these differences within a fair market. Asus could also release an "unsupported" quad-enabled bios which allows us to run quads but receive no tech support at all from Asus.

 

Of course not all electronics are made the same and some inevitably fail before others. If my Pioneer Kuro died tomorrow, should I raise a fuss and say Pioneer engineering sucks? Of course not.

 

Back to addressing this.

By making that statement, you are assuming that a video card NEVER fails before the "operational period" is reached. However, we know this is not the case - video cards fail frequently, and this is definitely not limited to Asus.

However, by creating systems with much hotter GPUs, it's increasing the failure rate of these video cards. So in effect, by having machines that run 10 degrees hotter, these machines can have a 50% higher failure rate than if they were cooler.

I do fully understand the fact that Asus likes to push the boundaries in terms of performance, and that it is impossible to have both the most powerful card available and have cool temperatures. However, this does not excuse the fact that Asus machines run dangerously hot.

 

So.....back on topic.....mmmkay?

edit: I understand that there is possibly a problem, and it could be potentially lethal to machines that people paid their hard earned money for, and hopefully this has been reported and placed in priority for the engineers back in Taiwan. But this isn't the place to debate.

 

I agree, its not getting anywhere. Finding the nitpicks here and there in each other is pointless right now; we get the point. Back on topic

 

ROFLMFAO. Let's stop feeding trolls.

 

Creating a main intake for the fan isn't going to affect condensation. Condensation is the last thing an ODM has to worry about when engineering a notebook. Although, I will give you the benefit of the doubt and would like to hear more on this. I find it fascinating after you brought it up, I truly do. I live in the foggy city. I used to use my older notebooks in my room with the window open with the city fog rolling in. Relative humidity sometimes gets to around 70-75% in chilly low temperatures of 18*C and below and there is no sign of dewing in my notebooks. Also to mention, the dew point for cold temperatures is still very far away, however even if it were in a hotter climate, the dew point would still be far. Indoors, one will barely see these conditions unless they "accidentally" pour water over their notebook.

A buddy of mine in the Philippines owns an M860TU and his room can get as high as 33*C. If he were to play Crysis in that condition with a G51, the GPU would downclock. His M860TU already gets pretty toasty compared to the rest of the M860TU users so extrapolation of downclocking is feasible and logically sound here for the G51. Does Asus take into consideration his conditions as well? I would say unlikely because a good number G51 users are breaking past 90*C in 26*C room temperature.

I'm not implying that it takes five times the manpower or 3-6 more months of R&D to cut one more hole and test it, but if I were one of the engineers working on the G51 design, I would have raised my hand at the start and said "so where is the fan going to intake cool air from?" The inside of the chassis has little to no passive cooling abilities whatsoever, so blocking off the main intake and detouring CFM elsewhere is limiting the fan of it's full capability.

 

Addressing customer service, since quite frankly "why does customer service suck" is not a fair question.

First, timeliness - I understand that repairing a laptop takes time. I have been at both sides of the counter when it comes to this. However, 2 months for a service repair is plain unacceptable. Yet what irks me the most is that whenever I called to check on the status of the machine, I was always fed the same line - that the GPU was on order and it would take *insert timeframe here*. The reps obviously knew what they were saying was untrue, and were saying it only to get me off the phone. With the Asus G1s being out of production for quite a long period, the reps knew darn well that new motherboards were never going to be received. However, even with this information, I had to be the one to escalate this to a replacement. That is just plain horrible service, any way you look at it.

Even after it was determined that a replacement was going to be shipped, it took another 2 weeks for that unit to actually ship. Again, not a good timeframe for a case that was "escalated".

Finally, quality control - the replacement unit I received has a clear fault. The OLED screen has a poor connection, meaning that it will flicker/turn off if I touch the top row of the unit. This is unacceptable since this is a very obvious error. The flickering immediately catches the attention of anyone using the unit, so I wonder how this unit was approved to be shipped.

Now I honestly don't know what to expect for an answer, but I hope that this is a rare occurrence, even though I know for a fact that these long turnaround times and poor quality control is quite common, not just for Asus, but for computer manufacturers in general.

 

I was looking forward to buying a U80V but it just suddenly disappeared. What happened to it? And will there be another product similar to it if it was discontinued?

 

That was well said

 

You have answered your own question here. The reason the air isn't cool is that it was warmed by other inside components that were cooled by the air before it got to the CPU and GPU. This cools the inside of the laptop and even the case better and lets the fan run longer to cool the entire system in general while trying to cool the CPU/GPU. Agreed there is little to no designed cooling surface being cooled but the turbulent inside air is cooling the radient heat being generated by the other components.

Understand I am not saying the solution implimented was the best they could have done, nor effective in every situation!!!!!!!!!

 

+1000 Wow.... Someone who agrees

 

And look how hot the G51's run. The few who have removed the fake fan grill have observed lower CPU and GPU temperatures under fairly identical conditions.

 

wow so much arguing. the g51 was DESIGNED to run hot. it can get 90-95 without much impact. that what *THEY* say, but i havent seen a person GPU die out. let look 3 years from now, and see if our G51 are still running strong. ASUS makes great machines. chinoobonic is a clevo troll, soviet, why are you angering all these defensive asus guys? lol i know what i bought before hand, so im fine. lithus, the G1 died becuase of poor 8 series architecture on the G84 core (i thinkz?). the G92 core on both the 9800/260m arent prone to that type of failure. 104C is way too high on ur g50vt tho.

fact is, even if it does die...asus warranty backs you up HEHEHE.

 

Regardless of whether or not the G51 can handle it's own temperatures the heat issue is one of the top reasons why people turn away from buying that laptop. Some people don't want to have to buy a cooler to keep their balls from burning. Improving the cooling for the G51 or future G-series laptops is something that should be seriously considered and executed.

 

Actually with the vent on the side I can play games on my lap and not feel the heat

 

Agreed, I've been there with the XT5000T. But there is a sacrifice, other components get hotter. With the XT5000T I noticed more heat from the keyboard and wrist pad. This meant other components were getting hotter and also during normal use the fan ran alot less again heating things up. So I do feel your pain, you just have to understand the compromise you are making but also understand the OEM's decision not to make this compromise for everyone else.

Again I am not defending ASUS or many others who have gone the "Cheap Route". But it is what it is, and the design stands! We as tweakers just have to take our 20/20 Hindsight of the design and best impliment our own solutions...........

 

What are you talking about? The base and palm of the G51 remain cool at all times.

 

@SACH7002
I'm not trolling. Go easy. 90-95*C gives you only ~13-18*C of clearance from the downclock temp, and 90+ temps are not good for the memory chips.

Anyway, my friend has a G51 (BB) model, and his GPU downclocked today during a session of crysis. He is using stock settings with the Turbo extreme option selected. He was running on AC. Keep in mind the downclock temp is 108*C. He tried to play again and his laptop shut down. To me that's alarming.

 

I've never even come close to those temps. He got a lemon, I suggest he take it back and get an exchange.

 

no it's not a lemon, i checked his temps. he got 89 while playing NFS Shift yesterday. He idles at 49~53 and maxed at 91 in 3dmark.

 

if he is hitting 108C in crysis, that my friend is a lemon. I max at 91C in crysis, and thats after 2-3 hours of play. Also, this is at 1920x1080 res, with everything at Very High

 

yeah i know, most of you guys are in ambient 26*C. its 30+ here. it never downclocked yesterday and never passed 95*C.

 

Maybe because it's what I've done to my internals, but "cool" isn't the word I would use to describe the palmrest. Certainly not uncomfotable, but mine definitely feels warmer than the other parts of the computer.

This thread reminds me that I still have some more holes to drill.

 

I'd suggest your friend get some air conditioning for his place.

 

Mine doesn't even get luke warm. The extra copper you added might be making contact with the case if you're feeling it heat up. BTW did you order that bottom cover for yours? I'm thinking of getting it and opening up that bottom hole to see if the temps drop. I forgot the website address though. If you guys want to know what a HOT laptop feels like, try getting a hold of a Dell Studio XPS 16 sometime--that thing will truly roast your palms and fry your balls.

 

Even when it was ~35C here (95F) It didn't pass 96C max, so I don't think ambient temp is his issue.

http://estore.asus.com/shop/category.asp

 

95*F indoors?

 

No, this was outside. I told him to come and join the NBR community and read up on the mods and tweaks. I already undervolted his GPU today, so I dont think he'll have a shut down like that again.

 

Yes Soviet, my room is in direct sunlight and I have no AC.

 

The copper shouldn't be a factor, since the palmrest is on the "top" while the heatsinks are close to the "bottom". If anything, I should be feeling heat on the back plate, and not the top. Meh. It's okay. Like I said, tangibly warm, but not uncomfortably so.

And no, no bottom panel for me. Sold out at the store. I just drilled the stock plate and relocated my serial number sticker to another portion of the bottom.

I'm pretty sure I'm done with drilling. Take a look in my copper'n'drills thread.

 

My palmrest is usually cool to the touch. Just played NFS:S for about 30 minutes and hit a max of 84C (77F ambient) and my palmrest didn't feel warm at all.

 

You know, I noticed a lot of the people having issues with their systems are the ones with the BB version. Are the internals identical between the BB and Newegg versions?

 

From what I have seen, yes, exact same. The only significant difference is the motherboard revision, and that's not going to cause heating issues.