Dell XPS 15 (L502X) - Order Progress

Same here, but the driver claimed he attempted the delivery at 1pm but I did not even hear any door bell/knock, no attempt notice left either, strange. Gotta wait for tomorrow I guess.

The order was placed on 6-7 and it was shipped 6-12. This is a replacement unit but it's built from scratch, the guy said he would put the production on priority so maybe that's why it finished production so fast.

 

I've had mine for about a week now. All is good. Put in Agility3 120Gb ssd and runs quite fast. I have a studio 15 also and the xps screen(fullhd) is so much better. The studio screen look pixelated in comparision.

 

My 18 month old daughter and I were eating lunch when the Fedex truck pulled up. I put the spoon down, opened the door, signed and got back to lunch. In fact, I didn't actually open the XPS box until after 9pm!

slowroll

 

I ordered my new xps 15 on 6/10 it's out for delivery today. Way faster than my first xps 15 order.

 

Did I get a good deal on a XPS15? I'm gonna be paying $1545 (includes tax + s&h). Is there anything else I should add/change?

My Components
PROCESSOR 2nd generation Intel® Core™ i7-2720QM processor 2.20 GHz with Turbo Boost 2.0 up to 3.30 GHz
OPERATING SYSTEM Genuine Windows® 7 Home Premium, 64bit, English
OFFICE SOFTWARE Microsoft® Office Home and Student 2010
SERVICE PLAN 1 Year Home Express Service
VIDEO CARD NVIDIA® GeForce® GT 540M 2GB graphics with Optimus
MEMORY 8GB Shared Dual Channel DDR3 Memory
HARD DRIVE 750GB 7200 RPM SATA Hard Drive
SECURITY SOFTWARE McAfee Security Center with VirusScan, Firewall, Spyware Removal, 15-Months
HD DISPLAY 15.6 FHD B+RGLED TL (1920x1080) and Skype-Certified 2.0MP HD Webcam
INTERNAL OPTICAL DRIVE Tray Load Blu-ray Disc BD-Combo (Reads BD and Writes to DVD/CD)
WIRELESS + BLUETOOTH Intel© Centrino© Advanced-N 6230 & Bluetooth 3.0
BATTERY OPTIONS 90 WHr 9-cell Lithium Ion Primary Battery
SOUND OPTIONS JBL 2.1 Speakers with Waves Maxx Audio 3 + Creative SoundBlaster X-FI MB 1.2

My Software & Accessories
COLORS Elemental Silver Aluminum
MOBILE BROADBAND No Mobile Broad Band Selected
OS RECOVERY MEDIA Recovery DVD for Windows® 7 Home Premium OS, 64bit, English
ONLINE DATA BACKUP DataSafe 2.0 Online Backup 2GB for 1 year

ALSO INCLUDED WITH YOUR SYSTEM
KEYBOARD Backlit Keyboard - English
Integrated Network Adapter Integrated 10/100/1000 Network Card
Adobe Reader Adobe® Acrobat® Reader

 

That's about what I'm ordering, and I think that it's a great deal

 

Unless you specifically need the 2720QM, get the 2630QM. A 14% speed boost + VT-d + AES isn't worth it unless you need those advantages.

Don't get that "speaker upgrade" thing. It doesn't actually do much.

Also why is the price so high? Base off of the $1099 model (assuming you're buying from USA.)

 

That was my old build, which I didn't buy. I still went w/ the 2720QM since I'm mainly doing photo editting on it and didn't get Sound Blaster. After taxes and free s&h, it came out to $1475 this go around.

 

Your build is the exact same system that I ordered for $1260 pretax on Thursday. Arizona tax made it $1350. I based my system off the highest end $1099 model and applied a $100 coupon I found online (search for Dell coupons...)

If you haven't pulled the trigger, try to knock off $100 more..

 

what laptop did you get replaced?

 

Here's my ENTIRE build that I ended up with. As I said, the build I posted a few posts up was back in mid-June. The one I bought yesterday, it was off the $1099 model. Using a $150 coupon, it came down to $1475 (includes tax + s&h), which is the lowest I've ever gotten the build.

XPS 15

• 2nd generation Intel Core i7-2720QM processor 2.20 GHz with Turbo Boost 2.0 up to 3.30 GHz
• 8GB,DDR3,2 DIMM
• Backlit Internal Keyboard - English
• 15.6FHD TLF B+RGLED LCD L50xX
• Camera Software 2.X, Factory Install
• Basic Stage
• NVIDIA GeForce GT540M 2GB graphics with Optimus
• 750GB 7200 RPM SATA Hard Drive
• Elemental Silver Aluminum (WLAN)
• Windows Live Wave 4
• Windows 7 Label
• Resource DVD (L502X)
• PC-Restore, Dim/Insp
• DELL WELCOME,Software Dimension/Inspiron
• DataSafe Local BackUp
• Cozi-Calendar
• DELL-DOWNLOAD-FLAG
• Skype VOIP Application
• Genuine Windows 7 Home Premium 64 bit Service Pack 1, English, No Media
• eBay Webslice
• WHITEPAGES.COM,Webslice
• Dell Support Center Software 3.0
• Integrated 10/100/1000 Network Card
• Adobe Acrobat Reader
• Tray Load Blu-ray Disc BD-Combo (Reads BD and Writes to DVD/CD)
• Roxio Creator Starter, FI
• Power DVD 9.6, 3D
• JBL 2.1 Speakers with Waves Maxx Audio 3
• Intel Centrino Advanced-N 6230 and Bluetooth 3.0
• Wireless Display Software
• McAfee Platinum, 15 Month, MUI
• 90 WHr 9-cell Lithium Ion Primary Battery
• Microsoft Office Starter: reduced-functionality Word and Excel with ads. No PowerPoint or Outlook
• Dell Hardware Limited Warranty, Extended Year
• Dell Hardware Limited Warranty, Initial Year
• Dell Limited Hardware Warranty Plus In-Home Service After Remote Diagnosis, 1 Year Extended
• Dell Limited Hardware Warranty Plus In-Home Service After Remote Diagnosis, Initial Year
• 2 Year Limited Warranty
• Soft Contracts Dell In-Home Hardware Agreement
• Warranty Support, 1 Year Extended
• Warranty Support, Initial Year
• To activate your online backupaccount, go to Start, Programs, DataSafe Online
• DataSafe Online 2.0 2GB
• Software, DataSafe Online 2.0 2GB
• No Mobile Broadband L501X
• Recovery DVD for Windows 7 Home Premium OS, 64bit, English

 

Looks good! What is your expected date of delivery?

 

Placed the order yesterday, so I think it's due for delivery mid July. I'm in no hurry to receive it and opted for the free 7 day shipping... It'll probably get to me sooner, my last order came in a week earlier than it said it would.

 

Placed my order from Dell UK on 29/06/11
with a EDD of 13/07/11
updated with planned delivery 04/07/11
received on 04/07/11 10:30am

pretty happy with that =]

 

Bought yesterday, (July 7th) from the outlet. Don't have the exact stuff on hand, but here's the features from memory.

Intel Core i7-2720QM
6GB DDR3 1333mghz (2 DIMMS)
640GB 7200 RPM SATA HDD
GF 525M 1GB
TEh EPIC SCREEN 1080P FHD 1920x1080 with 2mp webcam.
DVD reader/writer(I WOULDA got the bluray if they had one with it for cheap. But I don't own any blurays or an HDTV haha)
6 Cell
Some crappy software I'll get rid of.
1 year hardware (gonna get a square trade to back it up)
Rang up $793 with taxes.

Expected before the 13th, but I'll be outta town 11th til the 17th. So I gotta trust my family to LOOK BUT NOT TOUCH.

 

@Coke how did you get those specs for $793? I bought with similar configs and it came up to ~$1300

EDIT: nvm, didn't see the outlet keyword. Hmm, if it's that cheap maybe I should reorder....

 

I placed my order and received an email saying Dell Order Has Been Confirmed. Is it normal that order status says canceled on the dell website?

 

Did you cancel your order?

If not, that its definitely unusual. Call and find out whats going on.

 

I didn't, I mailed them and they told me something about fraud verification and I need to call them for card verification because i'm using a international card i believe!!!!! I still don't know how to call the number they gave me...

 

My laptop was ordered on 6/26 and arrived on 7/6.

i had a few issues to resolve when I got it but it wasn't too bad. It's a great machine so far.

Here are the problems I encountered.
1. The laptop wouldn't boot when I got it. After a 30 minute diagnostic call with Dell, I removed and reinstalled the memory. It booted fine after that.
2. The roxio software stalled me at the welcome screen for 30 seconds. I disabled the roxio disk watcher and then the delay went away.
3. The 6230 wifi is finicky. I disabled wireless N and it's rock solid. Perhaps a future driver will fix the issue.

 

I know that from previous posts, people have had that problem before. If you're ordering from the US site outside the US, you'll have to call and verify info, then they'll put the order thru. It's a pain in the butt, but they're taking the correct steps to prevent credit card fraud.

 

Try Skype. I believe they let you call toll free numbers for free.

 

I just ordered my XPS 15 on Sunday night/Monday morning.
Date of order: July 11 ~0100EST
EDD: July 26
Status: In Production, since July 11

Here's my specs: i7 2630, 8GB DDR3, 750 HDD, Standard screen, centrino 6230+bluetooth 3.0, GT540M, XFi, Lojack, lowest Windows 7

I'm a student and got a good discount and a free Xbox 360 S thrown in (arrived 6/12). I got Lojack just in case, being in College with a high end (for me) laptop. I'm wondering, per my configuration, are any of these options likely to slow down the whole process? 15 days seems kind of much considering I have 5-7 day delivery. I also wonder about regional issues, as many of you have had transcontinental shipping occur for your orders. It's all just fascinating, I'm glad this thread is here to chronicle the order (in)consistency.

 

Might want to re-think that order, because the standard screen used in the XPS 15 is one of the worst quality screens currently available. You may get lucky and get the LG screen, but most people have been getting the B156XW02 720p screen, and it's very dull and washed out in terms of image quality. 1366x768 is also a low resolution for a 15-inch laptop, because you can't fit much onscreen.

If you had come to this forum before you ordered, people would tell you:
- Prioritize the screen upgrade first, it makes the most difference
- Upgrading the GPU to the 540M shouldn't be a priority because it only makes a 13% difference. Still worth considering because you can't upgrade it later, but the screen is more important.
- If you want an i7-2630QM, and you're buying from the US, base off of the $1099 basemodel, that way the 1080p screen comes included.

To be honest, this laptop is a waste of money if you don't get the 1080p screen.

 

With regards to the base model, I only had one option being a student, where I could get the XPS in non-Z trim. I was only allowed the 750GB hdd or SSD, only choice of i7 processors, and had to have 8GB ram. 1080p was $150 on top of the base price I believe. Is the lower screen really *that* bad and do I have time still to change up? The price was a big issue for me, is it bad for 720p or bad because it's 720p? I'm not a huge graphics/oohshiny guy anyway, I'm satisfied with my 32" 1360x768 tv and quite satisfied with my 19" 1440x900 lcd monitor(Dell), so I'm not sure it will be a big problem for me at that resolution. How do I tell if it's the LG panel(assuming that's a 720p screen as well)? The part number on my order is 320-1672 and says 15.6HD TLF WLED LCD L50xX. Of course I want the best deal but I'm trying to justify every upgrade, this has to last me at (the very) least 3 years.

 

It's bad because it's 720p since the resolution is rather low for multitasking (you won't be able to fit very much onscreen, and the resolution is meant for 12-inch laptops.)

And it's bad for a 720p screen too. It's one of the worst quality screens currently being sold. It's the AUO B156XW02 LCD panel, and it's worse quality than the screens in most budget-class laptops. The colors are washed out, the viewing angles are terrible, and it is devoid of contrast. Basically any other 1366x768 screen (even the ones used in Inspirons) will be better than this one.

Even if your TV is 720p, I'm sure the quality is at least decent. The quality of the XPS 15's 720p screen is flat out unacceptable. Sometimes people get lucky and get a better quality (but still not very good) 720p screen made by LG or Samsung, but a lot of people are getting the AUO screen, and there's a high chance you will get the AUO screen.

Dell basically took the worst quality 720p screen and the best quality 1080p screen they could find. This is the reason the upgrade costs so much, it's because the difference is really that big. To be honest, it's kind of a waste of money to buy this laptop with the 720p screen.

If you're going to change your order, you have to call a rep as soon as you can. Otherwise you'll have to send it back when you get it, in exchange for credit to order a new one, preferably without opening the box. If they tell you it's not possible to cancel, hang up and call a new rep, because as long as the laptop hasn't shipped then it should be possible to cancel.

Here are some pictures of the 720p screen compared to a TV:
http://forum.notebookreview.com/dell-xps-studio-xps/577732-does-l502x-need-full-hd-cable.html#post7483123

 

Hmm. Those pictures do look poor, I wish I could see it in person. I called someone who said it was too late to modify the order, I would have to cancel it and reorder if I wanted the better screen. The problem is, I think there will be problems regarding the promotion I participated in. I'd really like to keep my free 360 and have my student discount. I also used a 0% fnancing promotion which I'd like to keep as well. I'm just worried I won't get those promotions or will have to pay the difference because the promotions are over. I guess I'll have to call the Samaritans at Dell and see if they'll let me redo the order, keep my financing and 360 and give me the student discount as well. Ugh this is such a pain.

 

First try to get another quote including your promotion, but plus the 1920x1080 B+RGLED display, then if you get that secured cancel and re-order with your new quote.

 

Does anyone know if Dell ships with the Saturday delivery option for the 2 Day shipping service from FedEx? Sorry if this has been asked before - I couldn't hold the excitement

EDIT: And it looks like a negative I just wasted $20 on the 2Day service; I live in Cali so it wouldn't have taken more time to get to me if I used the regular shipping.

 

*Update*
Date of Purchase- July 11
EDD- updated to July 19 from July 26
Status shipped, at FedEx in Chicago (why it takes 3 business days to travel 2 hours I don't know)

Right after I called about possibly modifying the order they updated the online status to say shipped. Now it's too late to cancel I guess (doubtful I could have gotten as good a deal anyway who knows). If I'm dissatisfied with the screen I may just do one of the screen/ribbon cable swaps later from Taiwan etc, I hate dealing with returns and this already has been one of the more frustrating pc buying experiences I've had. I hope the hardware is worth it.

 

Well, it's here! 10 days early from Dell's original estimate. I don't have any problem with the screen at this point, it's no where near as bad as those pictures. The color isn't amazing and the resolution is small but it is definitely tolerable and good enough for now. I have issues with high contrast/light anyway, I have to turn down the brightness (especially for games). I think I got lucky and got the good screen of the 768s or maybe they stopped using the far inferior screen. I'm not sending it back for how it is, but I'm not shutting out the possibility of an upgrade in the future. After the hype I expected the screen to be nigh on unacceptable and that simply isn't the case with what I have here. I hope future purchasers of the low res screen have similar good fortune.

 

Hooray! My 1080p XPS 15 arrived yesterday and right now is the first chance I actually have to play with it! Right now, I'm creating my System Recovery Discs thru Dell DataSafe and after that, I'm gonna wipe it clean and do a fresh install.
I also watched a blu-ray for a bit, streamed some stuff on YouTube, and viewed my photos on deviantART and I have not had any problems yet. I really like my XPS 15 more than the 17 I originally ordered. The speakers sound a bit nicer on this laptop also...

 

I'm shocked but I was able to get this from BB for $1149
Dell - XPS Laptop / Intel® Core™ i7 Processor / 15.6" Display / 8GB Memory / 750GB Hard Drive - Silver - X15L-2368ELS

i7 2630 QM
Nvidia GT525M 1GB
1920x1080 FHD B+RG LED LCD
8 GB DDR3
750GB @7200 RPM
Intel 1030 Wireless + Bluetooth 3.0
Backlit Keyboard

Finally a GOOD computer from BB

 

Looks like the $1099 model from Dell's website, plus the backlit keyboard added.

 

Hi every buddy I want buy this laptop in store I live in Los Angeles do you know some store where price was pretty.

 

I only see a customizable $799 model...

BTW that's a decent deal but you should check out coupon sites like techbargains in the future. I managed to get the below config for $1070 pre-tax/S&H

PROCESSOR 2nd generation Intel® Core™ i7-2630QM processor 2.00 GHz with Turbo Boost 2.0 up to 2.90 GHz edit
OPERATING SYSTEM Genuine Windows® 7 Home Premium, 64bit, English edit
OFFICE SOFTWARE Microsoft® Office Starter: reduced-functionality Word & Excel w/ ads. No PowerPoint or Outlook edit
SERVICE PLAN 2 Year Premium Hardware Service edit
VIDEO CARD NVIDIA® GeForce® GT 525M 1GB graphics with Optimus edit
MEMORY 6GB Shared Dual Channel DDR3 Memory edit
HARD DRIVE 750GB 7200 RPM SATA Hard Drive edit
SECURITY SOFTWARE McAfee Security Center with VirusScan, Firewall, Spyware Removal, 15-Months edit
HD DISPLAY 15.6 FHD B+RGLED TL (1920x1080) and Skype-Certified 2.0MP HD Webcam edit
INTERNAL OPTICAL DRIVE Tray Load Blu-ray Disc BD-Combo (Reads BD and Writes to DVD/CD) edit
WIRELESS + BLUETOOTH Intel© Centrino© Advanced-N 6230 & Bluetooth 3.0 edit
BATTERY OPTIONS 90 WHr 9-cell Lithium Ion Primary Battery edit
SOUND OPTIONS JBL 2.1 Speakers with Waves Maxx Audio 3 edit

No backlit keyboard for me, I figure if I hate the standard one I can just order a backlit for $40 on ebay (same price as Dell)

Order was confirmed July 17, went into production the next day with preliminary ship date of July 27. Delivery estimated at August 3 (3-5 day shipping option)

 

i7 2630 QM
Nvidia GT525M 1GB
1920x1080 FHD B+RG LED LCD
6 GB DDR3
750GB @7200 RPM
Standard Keyboard
7 Business day shipping

I ordered on 13th July night.
Estimated ship date: 25th July
Estimated Delivery date: 28th July
Actual Ship date: 17th July
Revised delivery date: 21st July
Delivered: 19th July

 

Bought a L502X for my wife today............ I thought it only fair since I just bought a Alienware M18X LOADED.



1 225-0675 XPS L502X (Direct) $1064.99
1 312-1185 56 WHr 6-cell Lithium Ion Batt (L502X)
1 317-6408 Intel Core i7-2630QM 2.00 GHz
1 317-6414 6GB,DDR3,2 DIMM, 1333MHz (L502X)
1 318-0138 JBL 2.1 Speakers with Waves Maxx Audio 3
1 318-0392 Windows Live Wave 4, CNB
1 318-0427 8X DVD+/-RW Tray Load Drive
1 318-0434 Roxio Creator Starter, FI, CNB
1 318-0490 Elemental Silver Aluminum (WLAN) L502X
1 320-1673 15.6FHD TLF B+RGLED LCD L50xX
1 320-2118 NVIDIA GeForce GT 525M 1GB US (L502X)
1 330-6222 Windows 7 OS Label,CNB
1 331-1668 Backlit Internal Keyboard - Eng (L502X)
1 331-1674 Resource DVD (L502X)
1 342-2370 750GB 7200 RPM SATA Hard Drive (L502X)
1 410-0487 MICROSOFT OFFICE STARTER 2010,CNB
1 410-0548 ADOBE ACROBAT X READER MLANG,CNB
1 410-9453 McAfee Platinum, 15 Month, MUI, CNB
1 420-6436 PC-RESTORE, DIM/INSP
1 420-6576 DELL WELCOME,SW,DIM/INSP
1 420-9691 DATASAFE LOCAL BACKUP
1 420-9876 COZI-CALENDAR,INB
1 421-0092 DELL-DOWNLOAD-FLAG
1 421-0757 SKYPE VOIP SOFTWARE APPLICATION,CNB
1 421-2086 EBAY-WEBSLICE, CNB
1 421-3642 Basic Stage, CNB
1 421-3874 Camera Software 2.X, Factory Install,CNB
1 421-4289 DELL SPRT-CTR SW 3.0
1 421-4586 TRUSTED-ID,ICON, CNB
1 421-4736 Wireless Display Software (L502X)
1 421-5780 Win 7 Home Prem 64 SP1,Eng,No Media,CNB
1 430-4038 INTEGRATED NIC
1 430-4046 Intel Centrino Wireless-N 1000 (L502X)
1 920-5070 XPS WARRANTY SPRT, INSPIRON, INIT YR,CA
1 931-0791 HW WRTY + SVC,XPS L502X,SOL,INIT,CA
1 931-0811 RTD,XPS L502X,SOL,INIT,CA
1 009-6800 SHIPPING FEE
1 430-3893 No Mobile Broadband L501X
1 950-9057 NO WARRANTY,YRS 2/3(1-1-1RTD)
1 600-0005 ALBERTA $5 ENV. ADS,NOTEBOOK PCS

 

I ordered mine on the 11th of July and it's still in " work in progress "

i7-2630QM
Nvidia GT540M 1GB
1920x1080 FHD B+RG LED LCD
8 GB DDR3
750GB @7200 RPM
Backlit Keyboard

 

Ordered my new toy on Thursday and it finally shows up as in production!


XPS 15 $989.99
Intel Core i7-2630QM processor
6GB,DDR3,2 DIMM
Backlit Internal Keyboard - English
15.6FHD TLF B+RGLED LCD L50xX
NVIDIA GeForce GT 525M 1GB graphics with Optimus
750GB 7200 RPM SATA Hard Drive
Tray Load Blu-ray Disc BD-Combo (Reads BD and Writes to DVD/CD)
90 WHr 9-cell Lithium Ion Primary Battery

 

Ordered on 24th and showed up as in production the next day:

1 225-0675 XPS 15 $824.99
1 317-6408 2nd generation Intel Core i7-2630QM processor 2.00 GHz with Turbo Boost 2.0 up to 2.90 GHz
1 317-6414 6GB,DDR3,2 DIMM
1 331-1669 Standard Internal Keyboard - English
1 320-1673 15.6FHD TLF B+RGLED LCD L50xX
1 421-3874 Camera Software 2.X, Factory Install
1 421-3642 Basic Stage
1 320-2118 NVIDIA GeForce GT 525M 1GB graphics with Optimus
1 342-2370 750GB 7200 RPM SATA Hard Drive


EDD: 8/5/2011


Hopefully it gets here sooner than that.

 

Receiving mine next week!

 

hi i have a question about colors of Dell XPS L502X.Does it have one color i.e Silver & black?
I have seen Blue & black and White & black for it.

 

Only silver or pay $80 for a design from dell on it.

 

this is a color
and this another one

 

These are the same color (it may look different on these pictures but in reality they're the same)

 

i purchased a XPS L502X today.its color was not silver but it was White.

 

Can you take a picture of it?

 

As its LED had a problem and didn't turn on, the shopkeeper got it back to producer.

 

Continuing the thread.
Dell xps 15. £599 model from the dell.co.uk website. Seems a great little laptop to replace my studio 1558
Ordered = 31/07
Estimated delivery date = 25/08
Don't have the patience to wait that long, hopefully it comes earlier than that.
Today it shows work in progress. The 25th seems so far away