S-XPS 1645 Throttling Info. and Updates

To shed light on this, I really feel those with stating temps should post their ambient temps. These 90C temps, what was the temperature in the room there abouts?

edit: bipul_fx is this still happening to you? if ya could verify once more with another log.. Others are claiming its completely gone.. and you have an wled as well.

 

wow Dell Canada needs to get their act together... I totally forgot to mention. They sent me 2 130 watt adaptors in one box without the connectors not that it matters Ill send 1 back and use my 90watt connectors but comon... I got 2 ups labels too... I dont understand why!!

 

is it possible to call Japan Dell XPS care to get assistance for my 1645 when I bought it from INDIA and I live in India(Gladly)?

 

got my slim adapter a few minutes back. had to return 90w adapter.

i m beginnign to think tht the indian dell team had misunderstood the process as they are too hooked on to following the protocols and whtever.

 

Me too, got my 130w adapter few hrs back. Its PA-4E(slim), had to return my 90w though. The change is performace level is so obvious just after you boot into windows.

 

can u please elaborate the change.!

 

I just got my adapter!! (Im from the netherlands)
Great service, delivered the next day!! kudo's

 

Well, it just that my start up time decressed by 6 sec and i am geting an avg. multiplier of x 17 while playing crysis.

With GTA 4 the multipier is flactuating around x12 and x11, earlier it was in the range of x9 - x10.
and dektop seems more smoother to me(though, i might be hallucinating about this).

 

Ye...but now www.dell.com is down just when i got my adapter >_>

 

6 sec decrease, is gr8 or fine? how much did ur system took earlier.
i believe tht this system has a largly varying boot time nyways depending upon what the win 7 depends to do on boot

x17 on crysis is good!

i believe the 4670 with lower bandwidth will choke at higher res i.e 1080
i have tried like 10s of combinatiosn on resident evil 5
i jus doesnt do well on 1080

i can get a fps of 45+ on 1280*720
but with no AA

thts without the 130w adapter.

30 fps with 4AA on 800*600
i dun mind 800*600

but the over all clarity of the image seems less.

i needed AA cause some areas had graphics tht i missed on 1280*720 with no AA, for instance there was a screen with xray scans displayed
without AA it looked like a flasy white board with nothing on it.

with 2AA the images appeared

I also noticed tht motion blur is more prominent with AA on
without it. Its hard to experince it.

 

As posted by Charles a few pages back, we have removed several posts which violated the forum rules. I am reminding everyone to remember the forum rules when posting. Specifically,

Thanks.

 

@Bill I was talking about pre-A07 I haven't had much time for gaming since the release as my semester recently started. I'm sure if I tried now my GPU would be downclocking. I was merely pointing that out so you'd know that temps higher than 86C do happen during normal operation (In response to an earlier comment)

@Atlstang-Well it's winter here. So it's on average ~1-4C outside lol and maybe ~7-10C indoors.

 

i prefer playing games in HD(720p) or full HD(1020p) resolutions only. so, i had crysis in 720p mode and was geting avg FPS of 21-25 with shuttering.
and case of GTA it shows 30 fps with 1020p in benchmarking, i had shadows and some other stuff to set to mid. It not like GTA is has very good graphics.

4670 definetly bottlenecks the performace due to lower bandwith but i knew this problem before i purchased this system. Envy wasn't available at that time in India. I think , 5 series card complement the i7 pretty good.
I just wish , i could get an magical upgrade to 5 series GPU. But that's just impossible.

 

Bill,

I believe the GPU Thermal threshold was higher with A03 (not sure obviously) but please keep in mind I’m using 3rd party thermal paste on my heat sync which lowered my average C about 5 or so.

 

I remember seeing 88C with A03 and TS. And now ~84C causes gpu throttling. I applied AS5 and now at most I see is 78C. Room temp is around 21C.

 

45-50F indoors?! Thats pretty cold?? if not something must be up to with your laptop. I couldnt get those temps if i tried when i had the laptop, and it was 70F inside.

 

I got this utility called PC wizard 2010. I not sure about the validity of the data it gives, but it states that the system is 3 % throttled on both battery and AC.

I have attached a snapshot, could some one tell me how good this app is and how accurate the data is.

 

If DELL knows our XPS 16s overheat or are poised to overheat faster than other notebook why DELL is not using better thermal compounds on CPU and GPU to at least lower overall temperature? I don't think every XPS 16 owner is brave enough or skilled enough to apply thermal compound themselves.

.....perhaps Dell-Bill can make suggestion to engineers. thanks!

 

They aware this issue, you have to call the customer support number, and they are located in Malaysia, you might be contacting the wrong number which got you transfer to else where.


and even u bought you 1645 via your dads company, you can call them directly, I don't think there is an issue on this (of who calling)

 

Heh, i was also thinkin the same thing, but i believe large companies like dell mass purchase or produce cooling compounds. So, it won't be reason able to make different coolant for diffrent laptops. hence, a standard reliable and economic coolant is used for all products.

 

They could probably make that happen if they were really set on that. but big limitation is squeezing all that heat out that back vent. Only way to reject more energy now is to increase flow or heat. Putting thermal paste will probably do the latter, which seems to run into the other problem that users seem to be reporting about. That the screen is getting to hot.

 

How long do you guys thing before the 1645/1647 will be end-of-lifed and replaced by a successor?

 

They are new products, particularly the 1647. I can't imagine them being replaced until the next set of major updates from Intel... the problem with predictions like this is that they're not very useful. There's always something better just around the corner.

 

I'm not familiar with that program, however, it is easy to see that you're power plan is set for Balanced. This would account for the throttling information your seeing in the app. Either adjust your power settings to the Performance level or manually adjust the power settings to set the processor min/max to 100% and max out your powerplay settings for the graphics card.

 

It show the same value for all power plans. I have powerplay maxed out alway.

This program is from CPUID. here's a link
http://www.cpuid.com/pcwizard.php

 

IMO EOF for DELL Studio XPS 16 might be near because swapping mb or redesigning vent it simply too expensive at this point.

I only hope DELL have something in the works already and are extensively testing before it's final release.

 

I really like the specs, I'm just worried ESPECIALLY about heat (both noise and component wear/failure). Perhaps I should have been more clear and asked if they will revamp the case/heat.

That's kind of what I'm thinking. I need a new machine and I'd like for it to be a dell but...

 

Since you're an engineer, pray tell what's wrong with the motherboard? The burden of proof is on you to provide evidence beyond conspiracy theories that there's actually something innately broken with the motherboard or components in the system.

Heat and throttling are easy to point out and reproduce. What you're talking about is all unproven and sensationalized for effect.

 

Depending on how you'll be using the system, you might not have any reason to be concerned about heat. If you're looking for a portable machine that will rest on your lap, then the heat is definitely something to consider. On the other hand, with a cooling mat (I use the NC2000 from Zalman) and a better quality thermal paste (GC-Extreme, that was exceptionally easy to apply), then you shouldn't have any issues.

The system definitely isn't cool to the touch, but it's no where near as hot as some have described here.. at least in my experience. Under simulated loads, I'm not seeing temperatures above 71, let alone some of the folks here in the 80s and 90s. Should the two steps that I described above be necessary? Most assuredly no, but they've served my purposes very well and I'm overall very pleased with the 1645 (especially post A07).

At the end of the day though, it comes down to personal preference. If you're looking for a good gaming rig, I'd suggest either an Alienware, a Sagar or a desktop.

 

i don't think that dell would end studio XPS 16 any soon. but there is gona be a GPU refresh and i think that dell will switch p55 with h55 as it supports both i7 and i3 with a IGP.

 

Don't get me wrong but I do not get paid for to specifically pin point flaws in the overall design and hardware utilization.

I just paid a lot money for this laptop and expect working product not only per specification but especially by safety standards.

 

HeH. I'm not really sure about the EOL concerning the SXPS 16. I'm not even sure there is going to be a refresh of the whole Studio XPS blend. Especially concerning the way they already killed off the SXPS 13. Because if you haven't noticed the 'gap', as it were, the distinguishing hardware that made Alienware products differ from the Studio products, has been getting smaller where it had been previously filled by the SXPS line. Otherwise whether they kill off the SXPS 16 is hard to say. The fact though they've continued the refresh the parts for the machine means it might be around for a while yet. . .

 

You missed the point of my question. Your statement above insinuates that the product you purchased is not working per specification "by safety standards." By what measure are you making that determination?

I certainly agree with you if you're talking about the original 90W adapter getting too hot. There'd be no argument from me there. What I'm challenging is the assertion AS FACT that there's some inherent flaw in the motherboard or other components in their ability to handle power. Questioning whether this is the case is perfectly reasonable... but assuming it to be true without actual evidence reeks of conspiracy.

 

Guys this does not belong in the throttling forum - post this stuff in the regular XPS 16 owners forum please. The moderator has been deleting pages and pages from here lately. Don't get this thread shut down, until everyone is happy with the throttling issue, although I think many people are.

 

because the limit from the AC side is now 110w, and we seem to be ignoring those who still show hints of throttling. If dell wanted this issue to be over theyd open it up like every other laptop out there, but they didnt. and its limited to 110w now.

Its no conspiracy theory there. You are free to come to your own conclusion though, but if your going to fight this id suggest becoming the engineer and proving it.

IMO this threads about throttling, some users have shown hints of throttling in some games. but no one wants to investigate it any as those who were concerned and didnt like the fix returned their laptops. If there is no interest anymore, into properly investigating the affects of the new 110w limit. let this thread die. or start another one about heat etc.

 

I won't go into details all I can say to you and hope you fill the blanks that laptop specification and safety standards are two different things and will grade them both with letter C if not D at this point.

 

From my logs at http://forum.notebookreview.com/showpost.php?p=5882519&postcount=2901 you can see that at about 83C-84C without RivaTuner is the point at which my GPU is throttled from 675MHz to 300 MHz.

This is in a room with ambient temperature of 69F and without using a notebook cooling pad.

Looking forward to what you find out from the engineers as I'm very tempted to apply AS5 and use a notebook cooling pad to see what happens.

Thanks Bill,

John

 

It would be good if you sent it via private message too, I think, Renzska.

 

How were you able to initiate a return? Were you within the 21 day period. I've tried to do this and was denied because I fell outside the 21 day period. I've had it since December 21. I waited for the A07 and I am not getting the same success with throttling as others are claiming here. Am I SOL on this?

 

Call your credit card company and tell them the product sold was not as advertised and you were promised a fix that didn't help. They'll file a chargeback on your behalf and you'll get ur money back.

 

Bill, just to emphasize, I've sent you a PM.
From the number of posts in here, I know your probably busy, I just wanted to make sure you got it.

 

I just got my slim 130w psu next day delivery (Dell UK) and dont need to return my 90w psu Thanks to everyone for their efforts

 

Be sure to let us know if you experience any problems or have any discontentment with the new BIOS and Adapter!

 

I will do for sure after i come back from watching Solomon Kane

 

I'm interested too. We have a major call next week with some big players on it. Unfortunately (or maybe fortunately) a significant portion will be taken up by me presenting to the engineers and their management on the "Ripple Effect in Social Media." The human nature characteristic we need to overcome on my side (social media) is translating the importance of what a few hundred customers say for engineers who look at a few hundred against tens of thousands total units sold, do the math, and don't get the impact. The gap I need to fill in is how tens of thousands more base purchase decisions on what those few hundred say. It's also interesting how engineers (math types, logic types) react to the expression of issues from social media types (verbal types, emotional types). But I digress way off topic. Back to the original point: I doubt we will have enough time in the hour to get to some of the matters at hand, such as the vent, the GPU temps, potential motherboard respins, proactive field replacements, etc. Hopefully, I can get a strong enough message across that will facilitate a more rapid response when I can actually get to those other important issues. I'm tryin', guys. Bear with me and my company.
If I owned a 164X, I'd definitely go with AS and a cooling pad, because I tend to demand a lot from my box from time to time.

Got the PM. I apologize, but I may not get to it for a few hours. I have some major fires burning here and here today that are taking my bandwidth away from you guys somewhat temporarily.

 

Allow me to confirm that, When I was testing it did clock down to 300 at 84C.

 

Hey,

I havent been on since end of Jan as I have been out of town.
Was just wondering if this new bios update A07 solved the throttling completely or? I think I am running A02 as I never updated since the purchase of my 1645 and used throttlestop whenever I gamed(have a 130w psu).
If A07 really solves the throttling and you don't need throttlestop anymore, can someone kindly explain to me where I can find the new bios and how to install it, as I am a complete amateur in these matters. (or am i better off continuing to use throttlestop with my current bios?)

Thanks in advance.
Ryan

 

Ryan, A07 is great improvement over the old version, however, it doesn't solve the problem 100% but its very very close to perfection. I think this is the best that we might get out of dell at this moment. A far installing the Bios here is the link: ftp://ftp.dell.com/bios/1645_A07.EXE

Please go to dell website and read instructions on what are the steps to do before Bios flash.

 

Perfectly understandable dude. I think everyone here just wants to know their concerns are being addressed (as long as they aren't unreasonable/have nothing concrete to back them up) and things are at least being looked at/into. Oh! And I loved the philosophical/psychological ramblings into, as you've already stated, on how its hard but necessary to see the minority.

 

Yes you can do that pretty much with everything when purchased on credit card and when the product is not as advertised or has major flaws.