XPS 15 (9560) Drivers

Hi,

I just got a new DELL XPS15 model 9560 (they call it P56F ???)
It has listed the Intel HD Graphics 630 and the NVIDIA GeForce GTX1050 as the Graphics Adapters.

That NVIDIA model is NOT on the NVIDIA list of notebook supported GPUs for CUDA.
I followed the instructions to install CUDA 8.0.61 and the fix 8.0.62_1 and Visual Studio Community edition 2017.

The GPU is not recognized and the sample code does not compile (among others expects only Visual Studio 2015).
I can see now that there is CUDA Toolkit V 9.0.16.

In short I need a little advice on how and whether to proceed:

1. Can I somehow still use CUDA on this model (with GTX1050 GPU) ?
2. If so what is the combination of Toolkit and Visual Studio to use ?

Thanks,
Julian

 

It's not listed on their website so it's not compatible. I don't know of any ways around that aside from buy a desktop with a 1050+ or a laptop with a 1060+

 

All NVIDIA GPUs manufactured since 2008 are CUDA capable. https://devtalk.nvidia.com/default/topic/1002580/cuda-on-geforce-gtx-1050-notebook-/

 

@ custom90gt is wrong and @Undervolt92 is correct, the GPU is CUDA compatible. Please note that Tensorflow currently only works with CUDA 8 on Windows, and CUDA 9 support is currently broken. Also to note, CUDA 8 only works with VS 2015, and VS 2017 support was added in CUDA 9.

@ JulAppel

Edit: the current only working combination for Tensorflow is CUDA 8.0.61 (with or without 8.0.61.2 update), VS 2015, and cuDNN 6 if you want to work from source.

Edit2: It is believed that Tensorflow is failing to build on Windows due to Cmake incompatibilities and a NVCC bug

Edit3: CUDA 9 and VS 2017 is another option if you do not need to work with Tensorflow/Pytorch

 

According to NVIDIA's website it doesn't support it:
https://developer.nvidia.com/cuda-gpus

If they don't update their website, it's not on me. If every CPU is supported since 2008, why would they even bother doing a compatibility site? They are missing a lot more than just the 1050 in notebooks. One of those two sources is wrong, either that mod doesn't know what he's talking about or the nvidia website is totally FUBAR.

 

Has anyone noticed a difference between drivers regarding the diagonal tearing that occurs when playing games in borderless mode? The issue appears in 384.xx and 387.xx versions. Here's an image describing the issue if you are unfamiliar with it:

 

It even appears in drivers before that. It is a famous type of tearing that Nvidia still hasn't fixed (been in there for a long time). You can 'fix' it by forcing any game or program (via Rivatuner for example) that uses the dedicated GPU to stay under 60fps, 59fps is good enough.

 

Thanks for the info! I just tried setting a 59fps limit in ENB for Skyrim and it appears to have reduced the effect slightly, but it is still very noticeable.

I can't seem to get RivaTuner to recognize the nVidia GPU. I only see three items in the GPU drop-down and they all say "Intel 630."

EDIT: OK, so I tried using the RivaTuner Stat Server bundled with Afterburner and using that I was able to limit the FPS. However the tearing still occurs at values 55-60. Only when I set the limit to 50fps or lower did the tearing go away.

 

HI!

When I try to install the Samsung SSD driver from link I get an error stating no SAMSUNG NVM express is connected. How can I solve it?

 

set it to AHCI mode, google will tell you how.

 

I've the same problem even in AHCI mode but with Toshiba XG4 firmware. I'm unable to update it
Where we wrong?

 

Phone Dell and ask them m8.

 

Check your fw version. I had the same problem, than i found that i already had the newest fw on my ssd.

 

Thank you for the reply. How can I check it?

 

Use hwinfo64 and check if your ssd fw version is already 5KDA4103.

 

Yes it is! I bought it on May, LOL. What a new firmware!

 

There have been reports of the latest BIOS 1.6.2 breaking HDMI, anybody experiencing this?

 

Maybe it is the recent Thunderbolt driver update?

http://en.community.dell.com/support-forums/laptop/f/3518/t/20026135

 

Link Thunderbold Firmware doesn't work I think.

What about this new bluetooth drivers?

EDIT: link works if do a copy-paste

EDIT2: When I try to install the new firmware it says :"Intel-Thunderbolt-Controller-Driver may be installed". It is installed, anyway problem doesn't solve reinstalling thunderbolt driver. Anyone have the same problem?

 

It seems that the new thunderbolt firmware broke hdmi output, so i think it's better to wait until new update from dell.

 

Good thread, thanks OP and others, but I can't install the linked Intel HD630 graphics driver.

I have the 'latest' Dell-supplied version installed - Intel-HD-Graphics_9FFYR_WIN_21.20.16.4664_A04.exe

Today, I tried the one linked in OP (as of Dec 16 9:30 AM ET morning) - win64_15.60.01.4877.exe
However after the extraction of the compressed files, I get an error message saying: "The driver being installed is not validated for this computer; please obtain from mfr.... Setup will now exit".
Is there a workaround?

By the way I do not have flickering that some others appear to be experiencing (I did set the GTX 1050 to be my default / preferred display adapter in nVidia control panel though, perhaps that is helping avoid any flickering).

 

This has been covered quite a few times in this thread already. Dell's drivers prevents installation of Intel graphics drivers, the solution is to use DDU to remove Dell's "Intel graphics drivers", then install the actual Intel ones.

Don't forget to use gpedit to prevent the Intel drivers from updating, since Windows automatically rolls them back to version 4574.

 

Thanks! Just got this laptop 2 weeks ago so I am new to this thread.
Yes, Windows automatic updates and, worse yet, rollbacks (except when using the 'metered connection' trick to prevent automatic update) are overly intrusive, even if they mean well.

Will check out the DDU posts then. I had, however, read about using gpedit a day or two ago.
Thanks again.

 

If your laptop has Windows 10 Pro, you can use the Group Policy Editor to stop automatic Windows updates. You can set it inform you that updates are available, but they will not be downloaded or installed until you choose to do so.

 

Have Windows 10 Home, not Pro, but thanks anyway.

 

For Home, you can use PolicyPlus.
The setting you need to modify is "prevent installation of devices that match any of these device ids", and in there you just put in the hardware id for the Intel Display adapter from "device manager"

 

Sadly that doesn't work for me. In fact with the latest windows update even disabling it with O&O shutup 10 doesn't seem to work. I'm trying to troubleshoot it now... So far I've tried the registry trick, group policy trick (both the prevent installation of device ids and just disabling driver updates on windows update), and O&O. I'll post if I find something that works.

*on edit*
Looks like the only thing that works for me is to download wushowhide.diagcab from https://support.microsoft.com/en-us...t-a-driver-update-from-reinstalling-in-window

What I did was run DDU and uninstall the device driver
Restart the system
Quickly run wushowhide and hide the update

What a pain. Only real issue I have with windows 10.

 

Hey guys,

Hard drive:

I received my XPS 15 with a Samsung PM981 NVMe 512GB. It is currently listed as "PM981 NVMe Samsung 512GB" in the device manager on a fresh install of Windows Enterprise in AHCI mode. Any suggestions on how to make full use of this drive? I am not sure which driver to use. I ran my service tag to see what drivers were installed on it and I noticed that "Toshiba XG4 non-SED Firmware Update" was installed as well. I don't have that installed on this comp yet, should I install it in order for the Samsung to recognize the driver? As when I tried to run it, it gave me a message that it cannot connect with the device. In the BIOS, the SSD is not listed in the Primary Hard Drive slow, that is currently showing "none". What am I missing here?

NVIDIA driver issue:

I currently have 2 XPS 15's on my desk, and on the 1st one, I noticed that the File Explorer has a noticeable delay after attempting to open it, its not snappy and instantaneous. It also has a fresh install of Windows Enterprise in RAID ON mode with a Toshiba drive. After a clean install on the 2nd XPS, there was no delay when opening the File Explorer window in the task bar, however, after I installed the NVIDIA driver recommended in this post, it is now delaying the File Explorer window as well after I click on it. Does anyone else have this issue? It is definitely the graphic driver itself. I removed PhysX, removed 3D Vision and the delay still persisted, after removing the graphic driver, the file manager is back to happy snappy. Any ideas? Thank you in advance.

Group Policy:

I am setting up a Group policy from preventing Windows of installing drivers of the ones I have chosen so far. Which are the most critical to add to the group policy?

 

Obviously if you don't have that toshiba drive it isn't physically possible to have that update installed, just Dell's ****ty update page. you can read up on installing the samsung NVME driver, plenty of info on the forums about it, you will see the search button at the top right to get you going

 

Hey, thank you so much. I will search through the forums. I am assuming I have to install the Samsung NVMe express driver? Also, any insight to the rest of my post? Thank you in advance, I'm a bit lost.

NVIDIA driver issue:

I currently have 2 XPS 15's on my desk, and on the 1st one, I noticed that the File Explorer has a noticeable delay after attempting to open it, its not snappy and instantaneous. It also has a fresh install of Windows Enterprise in RAID ON mode with a Toshiba drive. After a clean install on the 2nd XPS, there was no delay when opening the File Explorer window in the task bar, however, after I installed the NVIDIA driver recommended in this post, it is now delaying the File Explorer window as well after I click on it. Does anyone else have this issue? It is definitely the graphic driver itself. I removed PhysX, removed 3D Vision and the delay still persisted, after removing the graphic driver, the file manager is back to happy snappy. Any ideas? Thank you in advance.

Group Policy:

I am setting up a Group policy from preventing Windows of installing drivers of the ones I have chosen so far. Which are the most critical to add to the group policy?

 

The delay may be due to Explorer building multimedia file previews, if your Documents folder contains many. Somewhere in FE settings set it to general not multimedia files.

 

No it's an Nvidia bug where it switches from igpu to dedicated. I have it with the current version on my 7577. There are work arounds for it but no real solution yet. Nvidia points at microsoft and vice versa.
https://www.reddit.com/r/Alienware/comments/5qcmir/nvidia_optimus_issue_graphics_appear_to/
lots of other info out there.

Temp "fix"
https://forums.lenovo.com/t5/Gaming...and-Optimus-issues-TEMPORARY-FIX/td-p/3921585

 

Is there any way to use Intel Rapid Start with the 9560. I had it on my old laptop and loved it. Saved battery and booted super quickly.

 

May or may not be what you are looking for, but Windows 10 has fast startup enabled by default. With a SSD, it should take only a few seconds to boot up.

On another unrelated note, I will be updating all of the drivers/BIOS/chipset drivers very soon. A new batch of drivers have been released due to the XPS 9370 unveiling. And the BIOS for the 9560 has also been recently updated to address the Intel processor vulnerabilities.

 

The XPS's boot times really aren't that bad once it boots into Windows, especially not with fast startup enabled. No Intel Rapid Start is going to help you with that.

The XPS's problem lies with the startup time of the entire BIOS boot. It takes the laptop an incredible amount of time before it even attempts to boot the OS.

 

Agreed ^ You can speed up the boot process by changing the POST settings in the BIOS I believe.

Also most drivers have been updated with the new stuff from the 9370 now.

 

Cheers! Looking forward. I am in the infancy stages of setting mine up and this will be immensely helpful.

 

There are actually 2 separate "fast boot" settings. In Windows, there is a fast boot setting that is a part of the power options. Enabling fast boot in Windows decreases the boot time on my laptop by about 5 seconds. Also, though, there is a different fast boot option in the BIOS Post settings. Enabling that option shortens the boot time for my laptop by about 2 seconds.

For my XPS 15 9560 with the i7 quad core processor, 32 GB of RAM, 4k screen, and 1 TB SSD, the BIOS time is typically right around 8 seconds, and the time from pressing the power button until the desktop appears is right around 9 seconds.

 

I installed the updated drivers on the 1st page to the letter. Everything was working well, but, Windows went into Update, and after the restarted. It removed the following drivers:

• Realtek Audio w/ MaxxAudioPro [A01, installs Realtek 6.0.1.8318]
• Intel Graphics HD 630 [15.60.2.4901, Dec 28]

Funny thing is I had a Group Policy protecting the Intel Graphics HD 630 from being installed nad it still removed it. It also stated that the Realtek driver is not compatible with this version of windows. Anyone else experience this problem?

Seriously considering disabling Windows Updates completely, bad idea?

 

Am I correct in assuming that this was not a fresh install of Windows 10, and was the version that came with the device?

 

Fresh install of Windows 10 Enterprise... It's the 1709 Update I believe that caused this.

 

This is not something I have experienced yet, on Pro or Enterprise. For blocking the Intel HD drivers, I have added all 4 of the hardware Ids, and that seems to do the trick for me (tries to install and fails). For the realtek driver, I uninstalled the software, and installed the newer version after a reboot.

 

The group policy prevents from a driver being installed but it successfully removes the existing driver first in my case, upon reboot, there is no display driver installed.

 

You may have got the group policy setting wrong as it works fine here. Never tried to uninstall it 1st

Sent from my SM-G920F using Tapatalk

 

After having to do a number of clean installs, I can safely say that I followed everything to the letter. This is the method I used:

https://www.howtogeek.com/263851/ho...from-automatically-updating-specific-drivers/

 

My setup process is usually as follows:

1. Change to ACHI, install Windows 10 (or any flavor of Ubuntu for dev purposes) without wifi
2. Install the drivers 1 by 1, after downloading them onto a flash driver before hand, and rebooting after every install
3. Change group policy for the Intel GPU, adding 4 hardware ids.
4. Turn on network access, install the updates
5. Nuke the Windows 10 metro apps using powershell

 

I did exactly the above except I did not do no.5. Finally, I did not restart the computer after setting the Group Policy, maybe that is what caused the issue, but I know it worked as it did not install fresh drivers over the ones it removed. I will try again, so far, I've had quite the adventure with the xps 15.

 

So, any real proof that these kind of "complex installations" actually make a difference IRL, like performance, DPC, stability etc?



Sent from my SM-N950F using Tapatalk

 

If the question is using the drivers provided on this page VS letting windows update install the drivers, then yes since the Windows installed graphics drivers are still very out of date (for intel it is 4771) and for me that version still causes chrome freezing on video playback.

IMO, the recent drivers in the last month or so have greatly stabilized. The Realtek audio drivers used to be the leading cause of crashes (audio only, not whole system) but the current version has worked 10+ days without a reboot and no crashes.

The Nvidia driver installed by windows update is currently 388.57, and comes with telementary (which you can disable using instructions with the post). With 390.95 the settings panel applies much quicker.

 

BIOS [1.7.0, Dec 29] does not have a download page, it redirects to http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=6WT66

I'll look elsewhere for it. Found this:

https://www.dell.com/community/XPS/XPS-9560-BIOS-1-7-0/m-p/5711639