XPS 15 9560 owners thread.

You don't tend to beat this laptop in price and size range so it is your choice to jump ship or not.

As for other makes, best to check the relevant forum section.

 

So I'm at a total loss...

I'm stuck at 1.39GHz on the CPU... Like nothing I do can change that... I installed XTU and it screwed everything up... I've since uninstalled it....reset bios...pulled the battery..still nothing... what am I missing? Power is max...

 

New BIOS on dell driver page:

Fixes & Enhancements
Enhancements:
1. Improved the DELL Thunderbolt(TM) Dock stability.
2. Improved the System Stability During Cold Boot , Warm Boot and Hibernation.
3. Improved the NVIDIA(R) GeForce(R) Card stability.

probably gives you testicular cancer, but still a decent trade off

 

Tried the new bios. Still having the issue. Can someone take a pic of your bios system screen? I turn off c stages and speed step and I get 2.5ghz constant. I turn them on and I get 1.39ghz constant. No boost at all. I might try xtu again. What power setting do you have? Ultra performance?


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A BIOS reset is enough to put it back to the day it arrived so comparing won't get you far tbh. If Dell power command can't sort it I would be inclined to blame the operating system, as you have only had it a few days it may be worth trying to reset windows and see what happens.

 

That might not be a bad idea... Especially since the windows came from a desktop operating environment...

I think I figured it out... I took off "cool" mode to "ultra performance" and I'm now back at 3Ghz so that's a step in the right direction... now I'll try Cstates and everything else and see if its fixed...

GPU previously was clocking to around 1730MHz in heaven...with the issues it was then stuck around 1200MHz...

I've got some initial pics incoming!

 

You want it in balanced mode but if you imported windows from another PC then you probably caused it doing that, my 9560 is being a bit of a twat as the fans are on most of the time, only since I took out the SSD it came with and shoved my 9550 one in.

 

I think I had the computer for maybe 15 minutes and powered it on to make sure it booted properly then took it apart to put my drive in it..lol
Yea...Sounds like a windows reset might be a good thing for me this time around...I probably also need to spend some time uninstalling my old motherboard drivers from windows and other stuff...whops...I knew there were going to be issues after I booted it and there wasn't an option for wifi..lol

 

You would be as well downloading the image from Dells site and starting fresh.

 

Well my second XPS 15 is going back to Dell.....It has been freezing and running very slow at times even the mouse cursor lags. I was playing Overwatch on it at lunch and the CPU went down to 724mhz even though the temps were mid 70's. I think I am done with the XPS 15 so, I have placed an order for a Alienware 15 r3 and will just have to deal with the extra weight and size. I am also really going to miss that 4K display.

 

The Alienware has a big design flaw in its CPU cooling system - ask @Papusan for more details. I would strongly recommend that you do nor buy the Alienware and look for other alternatives.

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Although that is true, wouldn't say the XPS15 is better in this regards. Getting the XPS15 for gaming just isn't right, although it probably work the chassis etc is just not designed for it. Maybe with an eGPU but Dell has kind of ****ed that up with the crippled TB3.

 

Agreed. However, if someone is buying a gaming machine, I would not recommend the XPS 15 or the AW 15. For general mid-power users the XPS is enough if spec'd correctly.

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I am thinking that they are working on fixing the issue with the Alienware though as the current delivery date is over one month out.

 

I wanted a powerful computer that could play some light games when I am away on business, but the XPS was not even able to play Overwatch for 30 mins.

 

That's funny, because the XPS 15 9550 had no problem with that with just a simple pad

 

This sounds like the intel graphics issue. did you update to the latest?
https://downloadcenter.intel.com/do...phics-Driver-for-Windows-15-45-?product=96551

 

I just did that update now and will see how it goes. Looking at this screen makes me sad to give it up....

 

Yeah, Also the reviewed AWbook 15R3 with upgraded Kaby have same heat issues due the amazing TRIPOD cpu heatsink.

Azor stated that the AW models was fixed from 7 Dec last year.

 

What touchpoint driver do you guys have installed? For some reason I can't install the synaptic touchpoint driver from dell's site...

 

I do not want to jinx it, but that seems to have worked!!

hmmm now I wonder if I should send this i5, 8gb, 256gb 4k model back while I have the return and spend the extra on the i7 model with 4k.....How big a difference is the i7 over this i5? I do not do video editing or anything like that.

 

I would get an i7 just because of future-proofing and resale value. For games it doesn't matter, but for other stuff the threads can be useful.

 

Well I guess it is not 100% fixed....I exited Overwatch and my computer lagged like crazy for 1 minute or so. The bottom of the screen started to flicker as well....

 

Well, for most games. If they're CPU-heavy then it will definitely help.

 

Yeah, but nobody knows about future games. A little late to regret when you've already purchased. At least if you will keep your computer for a while

 

I bought both an XPS 15 with the FHD screen and an XPS 15 with the QHD screen, but both of them seem to have a weird left speaker (the one on the left when the laptop is open and facing you). When I play music, the left the speaker shakes and sounds terrible on high notes, but the right one does not. I'm not sure if this is just how these speakers are or if my units have defects.

If you guys right click the sound icon, click Playback Devices, hit Configure, then hit Test, does your left speaker vibrate oddly on the last test note for the left speaker?

Other than this, both laptops seem great so far!

EDIT: Also, when I scroll on a webpage, I hear a high frequency clicking sound. This only happens as I'm scrolling.

 

Can you do me a favor and check this test with both laptops: http://testufo.com/#test=chase

How many pixels do the squares need to be set apart so the trail doesn't touch? Numbers are fine, but if you want to take a picture of both that would be a great comparison as well

 

Those are pretty common nits. The second is called coil whine. Frankly, I have not heard of Dell actually resolving many cases, even with service or new laptops.

Do a search here as there are plenty of posts...

 

Not sure anyone installed the latest drivers yet... might want to check out this:
https://www.techpowerup.com/230979/nvidia-releases-the-geforce-378-77-hotfix-drivers

"Solved issues include driver installation errors for laptops with GeForce GTX 1050 and 1050 Ti GPUs, crashes in Minecraft and some other Java-based titles, and resolving 'Debug Mode' as default option on Pascal based GPUs."

Haven't found the download on Geforce.com but it's on techpowerup somehow...
https://www.techpowerup.com/download/nvidia-geforce-graphics-drivers/

 

Going to try them now before I make a 9560 windows ISO.

 

I have read above, something about performance settings. Can someone help me and give me some explanations?

 

I'm looking at undervolting my 9560 using Throttlestop. What would you recommend I use to test stability afterwards? I've seen people mention using Prime95 for several hours but I'm a little reluctant to do anything which is going to start cooking my CPU/GPU. Is there any balance to be had between doing a relatively short stress test without risking the laptop?

 

The obvious question here (besides why you got 2 XPSes ), what do you think of each screens pros and cons.

 

So here's the thing. There is nothing out there that will test your undervolt in a short amount of time. Prime95 needs time to run because if you're right on the edge of being stable it takes a while to find that out. You're not going to cook your CPU (unless your testing your laptop while it's sitting on a nice soft blanket), it'll throttle down with temp.

Having said that I find that Prime95 28.10 will error out long before 27.9. This article lists their favorite stability tests:

Marathon-Man:
OCCT S
Linpack (Max) (From Intel's website, not from OCCT or any other place or XTU.)
P95 28.10 S

Tough:
P95 27.9
IBT (Max)

Medium:
x264 16T
ROG Realbench

Easy:
Stockfish (Chess, BMI2 version)
XTU
Aida64 (Full Suite)

Walk in the Park:
Cinebench
Firestrike
Booting into Windows

 

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Did anyone else get a LITE-ON 512 NVMe SSD with their 9560? (16MB/i7/512)
Read speed seem on o.k. but write speeds look slower than competitive Samsung, etc. Did I get the short straw on the SSD lottery? Still time to return. Model CX2-8B512-Q11 NVMe LITEON. Never seen this SSD in this configuration previously.


CrystalDiskMark 5.1.2 x64 (C) 2007-2016 hiyohiyo
Crystal Dew World : http://crystalmark.info/
-----------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes
Sequential Read (Q= 32,T= 1) : 2387.218 MB/s
Sequential Write (Q= 32,T= 1) : 1075.387 MB/s
Random Read 4KiB (Q= 32,T= 1) : 450.343 MB/s [109947.0 IOPS]
Random Write 4KiB (Q= 32,T= 1) : 351.904 MB/s [ 85914.1 IOPS]
Sequential Read (T= 1) : 1511.949 MB/s
Sequential Write (T= 1) : 1093.064 MB/s
Random Read 4KiB (Q= 1,T= 1) : 23.533 MB/s [ 5745.4 IOPS]
Random Write 4KiB (Q= 1,T= 1) : 114.182 MB/s [ 27876.5 IOPS]
Test : 1024 MiB [C: 15.1% (70.2/463.6 GiB)] (x5) [Interval=5 sec]
Date : 2017/02/24 17:26:35
OS : Windows 10 Professional [10.0 Build 14393] (x64)

 

Thanks! I'll take a look.

 

If you want to get an idea of what level of undervolt might work for the 9560, a few samples are posted in this thread and following:

 

I love the AW 15 R3 minus the lightbleed. I had dell turn up to replace the screen - it was so much worse than my original screen, so i put the old one back on!

 

Hi'

I just received my 9560 and as some of you, I got the thnsn5512GPUK SSD.

I also just see some people got LiteOn SSD.

I couldn't really find any comparaison between thoses.

So which one is the best to have ? And most importantly, is that normal that we got different SSD, and so different perfs for our computers ?

Thanx

 

The Toshiba is a great drive, I would take one for sure. It is normal with dell, they use whatever they can get the cheapest (especially with the shortage). They don't advertise a specific SSD in their laptop, just that it has one. No one should feel wronged if they "lose" the SSD lotto.

 

Well, if the normal SSD is supposed to be a Samsung PM951, then yes the perfs seems to be equivalent, but if it's supposed to be the 961, well that's a different story ...

Anyone with the Samsung SSD to show us some Crystal Disk Mark perfs ?

 

I'm telling you, there is no "normal" SSD. The first people got PM961s, now it's whatever is in the bucket.

Here is my 1TB PM961:


*on edit*
I should also mention no one is going to be able to notice a difference between a liteon, samsung, toshiba, etc NVMe drive. The only thing that will be different is the benchmarks.

 

I see that Dell continues to push out Lite-On SSD's. Pretty sad. They must have good agreement with the manufacturer, as they still can continue with this garbage What with their professional machines? Same ssd's brand there as well? I need to gather up more data.

 

Trouble is they are using XG4 instead of XG3 and the XG4 are a lot slower like the LG drive.

I am going to give up and buy a 1tb 960 evo.

 

SSD tax! Sneaky way to increase prices

 

Personally I am pissed they don't provide SSD's with hardware encryption, seems you only get those by paying through the nose with the precision range.

 

Well, there's definitely Something wrong with mine

 

I doubt anything is wrong apart from the buggy benchmark software, try crystaldiskmark

 

Yeah my bad I wanted to used this one because custom90gt use it to show me its perfs.

Here's CrystalDiskMark, to compare with PM961 :

So yeah Nothing wrong, but clearly low perfs vs Samsung :/
Haha, was trying to do a fresh install of Windows 10, it didn't recognize the SSD and can't find driver when I have to choose which drive I want to install on :/