XPS 15 9560 owners thread.

I looked and couldn't find a HDD password, only BIOS and system?

I also forget who I have told what

 

Haven't looked my self yet but noticed there there a s few key management options under secure boot, not sure what they mean though.

 

Will probably just give up and use software encryption with BitLocker

Have you found any good solutions?

 

No only the one you were looking into but the cost isn't worth it for me. I kinda gave up on it for now. If I encrypt everything it will encrypt all my onedrive stuff so it will become a pita!

Why did samsung do this!

 

As an update in case this is useful for anyone, I have been stable for about 36 hours now (which hadn't yet happened in the month I've had my laptop).

It would appear that my problem was using Intel Rapid Storage. I saw something about not bothering with it in the clean install thread, and tried uninstalling this along with manually switching to the Samsung 2.1 NVMe driver. So, if you're having lockups/BSODs and and they seem to be disk related, try removing RST and installing the manufacturer supplied NVMe driver. I was getting the once or twice a day "blink and you'll miss it" screen flickers, and those have oddly enough seemed to have stop as well (though this makes no logical sense to me).

I also installed the Creator's Update, which works fine but in typical fashion it overrode the newer driver and forced the HD Grahpics 630 driver back to the flawed December version that Windows absolutely insists upon. For some reason rolling back the driver and disabling updates for it appear to be overridden by the large updates like Anniversary and Creator's.

 

I submitted an RMA request on sunday and still haven't heard a word. Is it typical to take this long? Are they just going to blow me off? I have a feeling they want me on the phone so they can waste 2 hours "troubleshooting" a hardware problem (ghosting).

 

I always phone and shout at the call centre staff

 

dell have offered me a Samsung pm950 as replacement to the toshiba xg4 ssd. they dont have any pm961 instock. should i go for it?

 

AFIK there is no PM950. There is a PM951 and a 950 Pro. They are likely talking about a PM951 which wasn't that great of a drive. I've already posted my feelings on the whole XG4 thing before though.

 

there a quick way to clear all your info off before sending a laptop back? I made the mistake of signing in with my windows live account. So thought I would remedy this by creating a local account and signing out. Wrong, singing in to the local account, my email, windows store, etc. is still logged in, and who knows what else.

 

It's by no means secure but normally if I have to send the drive back (usually I hang on to it for repairs) is I do the following:

Boot off of a win 10 install usb drive
start setup
once setup starts I hold shift and press F10

This brings up a command prompt

type "diskpart"
type "list disk" to display a list of drives
type "select disk #" where # corresponds to your ssd
type "clean"

This will wipe all partition information off, but data could be recovered. Only other way would be to secure erase it, but that's more than I need to do for my stuff.

 

The PM951 is even slower, ffs dell you are sad.

 

If he wants to secure erase go into the bios and under maintenance click clear data then follow the 2 prompts (one is reversed to stop you doing it by accident)

 

Have you ever got it to work? It's never worked on my NVMe drives, however that was on the 9550.

 

It never used to work for me until the day I realised when it asks if you are sure the 2nd time they reversed the frigging way it asks, so 1st was something like click yes to secure erase and then it says do you want to stop yourself from doing it so you have to click no.

When I finally realised I just sat there

 

Interesting, when I tried to do mine a long time ago it couldn't find the drive. That was a 950 pro and it was running in AHCI mode at the time, maybe I should have set it on raid...

 

It could always see mine in AHCI but I didn't read the 2nd prompt then wondered why it rebooted to windows.

 

It's very common and you can get much smaller ones. The XPS-15s sold as late as 2011 had two 4GB cards or one 4GB and one 8GB.

The motherboard has two slots and two 4GB cards are cheaper than one 8GB card if you buy them in enormous quantities. I think the performance is the same as long as the 4GB cards are identical.

 

Well replaced my ram and repasted using @Eason tutorial and I didn't see much of a drop from before with just an undervolt. I was expecting a few more degree drop in temp!

So before repaste and no undervolt, using xtu, Temps were 92 high and 78 low.

With undervolt only (-120 cpu - 75gpu): 80 high and 71 low.

With undervolt and repaste: 77 high and 69 low.

Now I'm going to clean install w10 on my 960pro.

Sent from my Nexus 6P using Tapatalk

 

Did you check the before and after figures on fan speed as you often find it drops, I undervolted and my temps went up, took me about 5 seconds to notice and after the wtf moment I realised it was now running the FPU stress test 400mhz higher than before.

No matter what the hardware will try and do whats best so you may find lower fan speeds, fan kicking in less, higher clocks post paste/undervolt.

Also idle temps will normally be the same within a few degrees but the fan will not kick in as much.


Now take this to a games PC, fan speeds are set, clocks are fixed so you can see a difference like idle temp drops etc

hth.

 

Yeah I did notice the fan running substantially quieter and less frequent after undervolting and repasting. Compared to before I had to request tower if I was clear for takeoff on runway 28L!

Clearly there is a temp drop and fan noise is much less now too. These are appreciable and it is great but I guess I had my hopes up that after the repaste there would be an even bigger drop. Not complaining though bc everything is running cooler now and it's dead quiet on idle.

Time to install your iso gonzo wish me luck!



Sent from my Nexus 6P using Tapatalk

 

Is under volting a good idea for an average user? It sounds like it a total win/win but, as is often the case, I'm afraid my lack of knowledge will result in me getting in over my head. Thoughts?

 

In a word, yes. It's easy to do and difficult to screw up. Unless you deliberately set out to damage the machine (e.g. by increasing the voltage instead of decreasing it), the worst that will happen is that the laptop will reboot and reset to the default voltage. Search around this thread and the rest of this forum; this issue has been discussed multiple times.

 

I've never used xtu or throttlestop until last night haha. It's very user friendly and if you can follow instructions you can easily do it but please do your research first.

Use @Eason tutorial or watch dave2d video on YouTube. Both are excellent.

Sent from my Nexus 6P using Tapatalk

 

Heres my read/write speeds for the 960 pro:



Also installed the 4590 driver after windows removed the one that came with the iso. All is good right now!

 

That seems about right. People are getting a 10C drop in max temps with UV because it's like a difference of 10W at max load! Meanwhile, the repaste is just a small improvement unless you're using CLU.

 

Ok sounds good thanks for the feedback. Glad to know I'm not an exception.

Thanks for your help too. Your tutorial was great.

Sent from my Nexus 6P using Tapatalk

 

Bit of a undervolt newbie here and want to give it a go for my 9560. Just a few questions:

Do both xtu and throttlestop work the same way for the 9560? I was reading the 9550 repasting/undervolt result thread and there was a post to avoid xtu as there was a bug preventing it going to full speed.

The gpu undervolt figures that have been posted, would they be for the built in intel video or the nvidia? And does xtu/throttlestop allow you to adjust voltage for the gpu or do you need another bit of software?

 

Most of it has been answered in the temp/undervolt thread, I suggest you head to that and have a read of the 1st post and ask questions in that thread.

 

Which size is that? At least it used to be that bigger ones where slightly faster although IRL that probably means nothing.

 

Seems like there was a firmware update for the Samsung 960 Pro released last night, just updated today. However, that lead to the drive no longer been reported as supported/genuine in Samsung Magician 5.0 so I urge users to perhaps wait to upgrade. Will report back if I can find out how to get the drive supported/genuine again.

 

I updated my samsung nvme drivers to 2.2 and everything has been running fine for the past couple of days.

 

Just bought an XPS 9560 with 1tb Toshiba M2 SSD, 32 gb of RAM and 4k screen. Am finding lightroom to be slow, could someone please have a look at these userbenchmark results and let me know if my laptop is performing as it should? Have not changed anything from how the laptop arrived - no clean windows install etc. I can return it but would prefer not to if I can tweak a bit more performance out of it. Thanks for any advice.

http://www.userbenchmark.com/UserRun/3343145

 

That looks very good. Not sure why you are having issues with Lightroom. What do you find slow and what are you comparing it to?

 

Thanks for the reply. In Develop module it takes a couple of seconds to load every photo, they are pixelated with solid blocks at first. In Library module they also take time to load. I know lightroom is slow so just want to make sure Im getting the best out of the laptop. Im happy to change to a Samsung 960 pro 1tb drive if I thought it would help, or to optimise the Toshiba drive or anything else but not sure where to start.

 

I don't think that should make a huge difference. Are you reading from the internal SD card reader? Have you tried an external USB3 reader? I need to run my own tests but my first impression was the internal reader is not as fast as my better external readers.

 

I have these photos on the hard drive, usb speeds are very fast to load them. I have 25gb of lightroom cache allocated and its using the graphics card. You think the Samsung 960 pro wont make a lot of real world difference?

 

I have the same config as you (XPS9560 32/1TB (toshiba) and 4K screen) and i experience slow lightroom performance too. I even changed the drive to ACHI and used the OCZ nvme driver but this doesn't change the performance one bit.

When i searched online for people experiencing the same kind of performance issues, it seemed that a lot of people have problems with lightroom. The general consensus is that it's a ****ty piece of software from a performance perspective. It also seems that running the program on a 4k resolution is a lot more taxing that running it on a resolution like 1920x1080. The general rule of advise is to generate previews of the images before working on them. After i did that the program was a lot more responsive and switching between photo's didn't take as long.

I still would not call lightroom fast though... Also changing between the intel or nvidia GPU or turning GPU acceleration off didn't make a difference. The only big differences in performance is when I use previews (using 1:1 previews) or turning the resolution down. My cache is at 70GB BTW (not that it makes a big difference....)

 

512

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Same thing happened to me when I upgraded through magician. Then I went to the Samsung website downloaded the nvme driver and installed it and it fixed that issue.

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Mazewing that is exactly what I found, smart previews make lightroom ok to put up with. Might take the 2tb 960 pro out of my Amazon.de shopping basket so.

 

Smart thing to do! I don't think changing your Toshiba drive for a Samsung makes a difference. A year ago there simply wasn't a drive with speeds like the Samsung 960/PM961. The best drives had speeds comparable to our Toshiba XG4.

I still think it's a combination of ****ty coding by adobe, 4k resolution and size of the images you work with. I even tried it with a new catalog with only jpeg's in it and it was still slow until i generated previews. I spend a lot of hours yesterday investigating this issue and A LOT of people are experiencing this. The problems go back a lot of years (starting around Lightroom 2 and 3). Because of this I tried ACDsee today and it's A LOT faster. It loads both my jpeg's and raw's (24Mbit Nikon files) almost as fast as windows explorer. Only opening them for editing takes around 1-2 seconds. That's without importing or using some kind of library/database. Just pointing to a folder on my drive. Also Windows Photo's is blazingly fast loading all the jpeg's.

So all in all i'm almost 100% sure it really is Lightroom and not the computer!

 

I loaded LR and clicked on a few 24mp raw files, they each took under a seconds with a 960 evo. Otherwise I have the same spec.
Lightroom creates previews when it imports them.

 

Anyone know where to get updated drivers for NVMe THNSN5512GPUK NV (Toshiba SSd)?

My drive is taking long to load a couple of folders (some times even 20 seconds just to load the contents)...is that even a huge problem?

 

Where previews already generated before you opened these files?

I have used the OCZ nvme driver and the only folder that is slower to load is a certain photo folder that contains over 2500 pictures. The address bar is filling up and I can speeds up the process if I press the x next to this bar.

Edit: found this: http://www.laptopmag.com/articles/slow-windows-downloads-folder

Exactly the problem I have. Gonna test it when I'm back home. This could be your problem as well.

 

Yes it does them after the import automatically.

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Ok. And what kind of previews do you generate?

 

I don't use smart previews and it generates medium 3840px

 

Seems like there was a firmware update for the Samsung 960 Pro released last night, just updated today. However, that lead to the drive no longer been reported as supported/genuine in Samsung Magician 5.0 so I urge users to perhaps wait to upgrade. Will report back if I can find out how to get the drive supported/genuine again.

Did you also update the firmware? Thats when things started to go south for me...

 

That has worked for me before but not this time. Just to make sure, you updated the firmware also and not just Samsung Magician? Did you use the Samsung 2.1 och 2.2 driver (that was released just a day ago or something like that)?