XPS 15 9560 owners thread.

Yes it should be

 

(deleted)

 

Never mind, it's a "feature":

http://www.dell.com/support/article...-precision-workstation-xps-usb-type-c?lang=en

 

Yeah most laptops with docks do that, especially business laptops.

 

So, i've just done a full discharge to 0% from the bios and i'm currently charging to 100% the wear level went down from 8 to 7 % mmmh...what do you guys think??

 

So I was getting crashes when my xps was going to sleep mode when shutting lid.
The downgrade to Bios 1.6.2 from 1.7 fixed this issue for me.


Sent from my iPhone using Tapatalk

 

It's new, stick with it as they tend to crap out in spectacular style by dropping to 30ish% wear level out of the blue.
out of the several I have had they have all had **** out the box wear level.

Just because you have a year old battery with better wear level doesn't mean it is better, it has still be in use a year and these things have a limited amount of recharges before they drop off the edge of the battery cliff.

 

I must be lucky, 1.7 hasn't caused any problems (yet)

 

You've calibrated the new battery and gained 1% less *reported* wear level.
New Li-Ion batteries usually reach their max potential within the first few charges so it's not a surprise you're seeing a small rise in it's reported capacity. If you calibrate the 1 year old battery you should see it's *reported* wear level going up, probably about 10% or more, depending on the battery usage pattern.

 

The issue happen twice today, during playing shadow of war. Can feel sudden spike of frame drop.

Is there any way to reset without need unplug battery?

Any potential root cause? Which driver
Another potential cause may be usb c adapter, I just purchase recently for hdmi with other usb port

 

The cpu stays at 800mhz even after a reboot and everything? Just from playing shadow of war? Nothing else weird running and monitoring speeds/temps?

I could see it throttling during game play but staying at low frequencies until you reset the bios is very strange.

 

Yes, after reboot remain the same (even tried reinstall window, disable TS, disable STT, soft reset bios)

Now unplug the USB-C adapter then restart the window, everything back to normal without unplug battery.
Will try Showdow of War again tonight... lets see does it TB bug...

 

Would it be worth to wait for the new xps 15? I heard it might come out in Q2
But prices of current xps 15 is pretty good imo

 

I've recently experienced a very odd bug. When using the touchpad, if I perform a two finger scroll gesture (left, right, up, or down) within any application that is able to respond to scroll events (web browser, windows explorer, text editor, etc.) the display will shut off. Oddly this behavior does not occur while scrolling within the Touchpad settings page. Turning off two finger gestures eliminates the problem but also eliminates two finger scrolling.

I have BIOS 1.5 and Windows 10 Build 15063.0

Any thoughts on the source of the issue and a possible solution?

 

Possibly the intel video drivers?

 

Upgrading from Intel HD 630 build 4729 -> 4901 appears to have resolved the issue. Thanks!

 

If the problem comes back it will mean windows has decided to install the faulty driver again, it likes to do that.

 

I was just about to ask how did you install the 4901 driver. This revision is available on Intel's site only and the Installation fails (since not validated for this notebook). Dell offers driver rev 4836 - maybe this one fixes the issue.

 

^^^ Download the drivers in ZIP format from Intel, and Install manually using Device Manager -> Driver -> Update Drivers -> Have Disk.

Windows 10 "never" installed different Intel GFX driver for me, but people here talk about this most of the time, so it happens.

 

1) completely uninstall previous driver using DDU for example
2) install new driver from intel site
3) go to driver details and check driver version (most probably windows will override driver ...)
4) if windows override driver then press "Roll Back Driver" button

 

Hi, apologies in advanced. Feeling a bit scatterbrained and impulsive at the moment. I see the 9560XPS has come down in price quite a bit. The system i'm looking at is the i7 processor, 16GB ram, 512 Samsung SSD, fingerprint reader, and the non touch display. Getting to the point:

1) Does the XPS 9560 have any naggy wireless connectivity issues? - I see they are still using "Killer Wireless" card.
2) Does the non touch "Full HD" screen suck? - I do like the glossy screen better, but maybe not for an extra $400...
3) Is bluetooth connectivity rock solid/seamless with these? (I have mouse, over ear headphones that I want to connect quickly)
4) Does this laptop instant boot with the SSD drive?

I've had this L521x XPS since mid 2012. Exact same specs as the one I am interested in above minus fingerprint. Granted the 7th gen kaby lake processor is probably a bit quicker than my own.

Pros of L521:
(1) Instant Boot w/ Samsung SSD ( I mean well it probably 5-6 seconds from power button to login screen, just great, been that way for 5 years now! Just incredible
(2) Sleek, glossy display, nice touch surfaces

Cons:
(1) Wireless connectivity was always poor. Fortunately I have not had to rely on it in a pinch.
(2) Bluetooth was sometimes finicky, but good enough. For comparison, my new Precision at work on Windows 10 has instant bluetooth recognition and connectivity for my headphones.
(3) Noisy CD Drive on startup. A bit like mechanical parts in a blender, so I opened it up, removed the CD drive, and never a peep from the laptop.
(4) I notice in this last year, I've seen 1 or 2 system soft "crashes". Just out of the blue. It may be related to the software I have on the computer, but that is pretty minimal. I don't have bloatware. Maybe just this McCafee.

Should I upgrade? I'd ideally keep this next laptop for another 5-6 year stint.

 

I love that post L521. Should I keep my older notebook for another 5-6 years!!!! good man! Run it till it's no longer useable I say. I have a bunch of older stuff and it all runs good still. gaming is a no go but I don't game anyways, so it's a non issue.

 

I've noticed something during the switch from xps 15 fhd to 4k...with exactly the same windows configuration (literally moving the ssd from fhd to 4k) after boot and logging in, the memory used by the 4k laptop is ~ 200mb higher than the memory used by fhd.
Does anyone know why? I think the explanation is in the different screen resolution? the higher res the higher ram used...but i'm not sure.
Does anyone have an explanation?

 

The iGPU Intel HD 530 is always active and uses shared memory, doesn't have its own VRAM
https://www.intel.com/content/www/us/en/support/articles/000020962/graphics-drivers.html

 

I don't get your point. I know the gpu uses the ram and it's the same for the FHD version. All I'm curious is why the 4k config uses more ram. I guess it depends by the screen resolution

 

Well, that. Here (9550 UHD + external QHD), Intel HD 530 resources list two memory ranges, DB000000-DBFFFFFF and 70000000-7FFFFFFF, the larger one 256 MB. Sorry no idea how it decides how much it needs but it appears to be somehow dynamic.

 

I'm looking to purchase a 9560 and I'm swayed towards the 4K model.

Between the 4k and the FHD model, is the only differences the resolution and the 4K model doesn't have the fingerprint scanner?

 

You can get the finger print reader in the 4k model.

 

Thanks for your reply. On Dell.co.uk it doesn't seem to be an option anymore , which is a shame.

 

I had an XPS 15 9550 with the FHD screen, Core i7 Quad Core processor, 16 GB of RAM, and 500 GB SSD that I really liked...until I dumped a cup of coffee on it a few months ago.

I replaced it with an XPS 15 9560 with the 4K screen, Core i7 Quad Core processor, 32 GB of RAM, and 1 TB SSD. While I'm glad that I included more RAM and the bigger SSD on the new laptop, if I had to do it over again, I would have gotten the FHD screen.

On a 15 inch screen, if there is any increased detail or better color to be seen with the 4K screen, my eyes aren't good enough to see it, and I have no need for the touch screen. On the other hand, I've found scaling issues with the 4K screen to be a real annoyance. While I've found ways of dealing with those scaling issues with most of my software, I haven't found a way to deal with them with some software, including the rendering of some Outlook emails and Firefox menus.

As far as the fingerprint reader is concerned, depending on the time period and Dell's productions runs, there have been times when it has been available with either the FHD or 4K screen, and there have been other times when it has not been available. With the XPS 15 9560 approaching the end of its production life cycle, there is no way to be known whether it will be available again.

 

This is an interesting point of view. My situation is pretty similar: after few months of xps 15 FHD, i returned it and got a 4k.

I think the screen difference is huge and in favor of 4k...the definition you can get with the 4k is amazing.
The build quality of the 4k screen is far superior to the fhd model. I had to change 6 or 7 screens with the fhd as it suffers of backlight bleeding and sometimes the whites are not uniform. Also the 4k has a quicker response time than fhd and the ghosting is less noticeable.

the main differences are:

1) FHD is 80gr lighther than 4k model (weighted both models by myself)
2) 4k screen uses a bit more battey than FHD
3) 4k screen is glossy while fhd is matte but it doesn't bother me.

regarding the scaling is not a big issue for me as latest windows (fall creators update) fixed few things compared to the prev. windows versions.

 

Cheers for all the help gents.

Scaling shouldn't be an issue for me, as I use a 4k screen (Panasonic DX902) on my PC with no issues, apart from VLC player which originally did, but an update resolved that).

Bit gutted that I cannot source one with the finger print reader in the UK, but having the 1050 graphics card is more important to me than the finger print reader (which can be sourced on the 9550 with the 960m at Currys).

 

Or alternatively, is the Precision line of laptops more reliable? I'm looking at a Precision 15 5000 series. I've been looking at this 9560 and it seems as though wireless connectivity is not it's strong suite (DELL, YOU HAD ONE JOB, AND 5 YEARS TO FIX IT.....). I'll be damned if I pick up another XPS that is dropping it's internet connection.

 

I have zero issues with my killer wireless cards. You could always replace it for cheap if you actually have issues. Considering the Precision version of the XPS is made in the same china factory as the XPS I doubt it's any different reliability wise.

 

+1
I was actually surprised to see some of the complaints here about the Killer Wireless card.

For me, the Killer Wireless card has performed better than any of the other wireless cards that I've had on other laptops. I've had absolutely no issues with dropped connections, and its range and transfer rates are, by far, the best of any wireless cards that I've used.

I will note that I am not using any alternative drivers, and I have not messed with any settings changes for the Killer card. I'm just running it the way it came "out of the box", and I've had no problems with it.

 

Killer wireless card causes latency issues which can be really annoying when doing audio processing etc.

 

And other wireless cards do not? I don't do any audio processing so I have no clue. Any actual testing? Again wireless cards can be had for 20-50 bucks...

 

I'm not sure that I understand the relationship between latency and audio processing, but, as far as latency is concerned, the pings that I get with the Killer card are actually significantly faster than what I have gotten with other laptops with Intel and other wireless cards, and they are only a couple of milliseconds slower than what I get with the hard-wired connection on my desktop computer.

 

I had to replace the Killer card with an Intel one to solve the issue. You can confirm yourself with tools like latency mon etc.

 

Latency Mon also has issues with my Desktop (i9-7920x) and no wireless...

 

I just look on Dell at the CNX95602, in the customize and buy section under palmrest you can spec the fingerprint reader?

Quidco and Topcashback offer 4%, quidco paid out for me on top of discounts

 

That's bizarre, I can find it on the FHD version you posted, but not the 4K version I am looking at getting. I looked at buying the palm rest separately and installing myself, but stripping down the whole laptop to remove it doesn't sound like fun.

I'll just live without it I think. Thanks for having a look though mate.

 

Random as, I thought you were after the FHD spec. I am sure you will be able to spec it over the phone, just make sure they match the discounts floating about. You can spec the one with 32gb RAM on Dell ireland and that is the same as the UK one, the UK site doesn't show the spec so they must have screwed up the listings.

 

No sure what cause your latency issue, the one I encountered went away after switching to Intel WiFi card.

 

Hello everyone,

I have the possibility to buy an 9560 with 4k screen from a friend for around $1300-1400, it is currently priced at $2500 directly from Dell here in Sweden.
Is it a good deal ? it is untouched so it runs a bit hot but if I decide to get it I will at least do a repaste.

It looks like it still have warranty, but I don't know how Dell is to deal with if you are not original owner ? do they only go for service tag status of do one need a receipt if it where to need service ?

Thanks for any information you can give

Br
Joakim

 

In the US you can do a Dell warranty transfer, you just need the name and zip code of the person who purchased the laptop. I would assume it's the same for you in Sweden, but I would search for it.

The website for the US transfer:
https://www.dell.com/support/assets-transfer/us/en/4#/Identify

 

The fingerprint scanner/ reader is great when it works but most of the time it comes up with errors and you have to reboot to get it to work again and maybe that’s why Dell has removed the fingerprint option.




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I haven't any problems with that. What do you mean with "most of the time it comes up with errors"?

 

So in the end, after a week with the 4k model i've decided to return and got a brand new FHD. The 4k screen is amazing but
for the following reasons i think it's better the FHD model:

- FHD is lighter
- FHD has better battery duration
- FHD uses less memory compared to 4k version:

regarding the last point, i've noticed that windows uses more ram (4k version) and i guess this depends by the 4k resolution overhead compared to the fhd resolution.
To test it i've opened 35 tabs in chrome (with mixed content like webpages and streaming videos) and with 4k reached 10gb of memory usage.
switched off the laptop, removed the ssd and installed it in the FHD.
powered on, and restoring the latest chrome session (opened the same 35 tabs) windows was using 2gb less of ram.

What do you guys think of this test? Anyone of you have experiecend the same or it's just me?

 

Thinking of buying a 9560 (or 9570 if it's released any time soon). How is the screen? Is it at all comparable to the Macbook Pro?

I've heard negative things about gaming on it. Like response times being awful etc. What are your thoughts? Thanks.