XPS 15 9570 Owners Thread

I think 56W is standard.


But how do you get your PKG watt down to 0.6W ???????????????

Mine srsly can't go lower than 5-6W, but that's a sudden dip, usually around 7-12 idle all the time with chrome open and 10-20 tabs.

 

Those Wattages are in idle with temps between 34-39 Celsius.
I know that 56W is standard but our XPS in my opinion can't handle that.
I tweaked a bit some options, i lowered down highest frequency when 5 or 6 cores are all on to 3.5GHz, i set -130mv on both CPU and Cache voltages, i lowered down TDP for Turbo Boost to 45W standard and 56 for 8 seconds (with these settings it reaches max 3.5GHz, while with standard 56/78 in reaches standard 3.9GHz)
With those settings and max performance profile in Windows I got 1066CB in cinebench r15 with maximum temperature of the hottest core (for maybe half second) of 84 degrees.
The other cores were about 80
In my opinion this is quite ok



Inviato dal mio CLT-L09 utilizzando Tapatalk

 

Idle 34-39???? In a freezer?


Mine can't go lower than 50 degrees C. I have a room temp of 19-20 degrees.


Also my clocks goes from 800-3.7Ghz all the time...... Same with voltage, clocks and temps. Looks like a flipper game

Interesting! I set it to these settings.

Restarted my laptop and I am back again stuck locked down on a maximum 12.5W TDP.......
And throttlestop won't start on login, even though task manager and task scheduler is set to start it automatically.


Open up Intel XTU, and yes, it says 12.5W, so something is changing my max power to 12.5W TDP after every restart.


These settings work's in Intel XTU too, except I can't control the core clock speed and for some reason, by having Intel XTU running, it forces the cpu up to it's top clock speed in idle -.- hahahah so no cpu load, but still running max clock speed constant!

I can not get my TDP packag down to your numbers






Oh, and btw, every single time when I restart and it resets the TDP or locks it down. I have to open Intel XTU, set the tdp. But then the clock speed is stuck at max. So I have to close down Intel XTU and open TS to fix the clock speed.


THEN Intel XTU makes my Nvidia drivers corrupt, so when I open cs go it can't load the game because the application has been blocked from using graphics hardware. So I have to open Geforce experience and re-install drivers.


NICE!
@dell where are you

 

It still sounds like a Dell power manager issue to me. Did you update it to the latest version? Perhaps do that and then select optimized and see what happens.

 

I've read over some of this thread. After all these issues, is it still worth buying now? Or wait for the next XPS to drop?

Looking at the 4k i7 specifically.

 

It depends on what you want to do with it and what workload you have. If you need to use the GPU then I would pass. If you need it for light CPU work and battery life then I still think it's a good buy.

 

Major photo editing, up to a few thousand images at a time, minor video editing, and light gaming/programming.

I have also been looking at the Precision 7530 or HP Zbook 15 G5.
I'm on the fence on gaming GPUs vs workstation GPUs. I want versatility so I've been leaning towards the gaming side..

 

I mean for real photo editing an ultrabook will never perform at the level of a workstation. But it is really about what you need, if you need portability then I would put the XPS back up there on the list. I suggest thinking long about your needs and what you value most then posting here (after reading the rules and filling out the form of course)

 

Now I re-installed windows (keep files, but all applications reinstalled).

And the problem is the same. Locked at 12.5W.

Also reinstalled Dell Power manager [3.0] and set it to both optimize and high performance, same issue.
I did some testing before, the only option that makes a difference is Quiet, from a 1100 score to 730 with quiet activated.

Installed TS only and nothing else, same problem.

 

What bios are you running? Did you load user defaults or try to reinstall the same bios? There are only so many things that try to specify turbo power limits on the cpu. What version of Intel Dynamic Platform and Thermal Framework do you have installed? What is your Windows power slider set to?

 

Hello.
I received my Dell XPS 9570 (i7-8750H / 16GB / 512GB SSD / 1050 Ti 4GB / FHD / Win10 Home) last week.
I frequently read on forums that people make fresh install of Win 10 immediately.
So far I am ok with stock Windows installed on my laptop though I noticed a lot of Dell utilities I am not sure I need and a huge amount of processes in task manager.
Now I am more busy with testing of undervolting configurations etc. But before I install and configure different programs I need and Linux as a second system I would like to determine whether it is better to reinstall Win 10 or not.
Could you please clarify why people usually reinstall Win 10 on this laptop immediately after buying and what should I look more carefully at?

 

Just downgraded to 1.4.1 too see if anything changed, only thing happed is the same stuff with 1.6.
CPU locks itself on 798MHz.


This thread is sort of what I have. But their 8750H is locked on 25W TDP. Mine is locking in on 12.5W.
https://linustechtips.com/main/topi...tling-low-tdp-even-though-cooling-is-capable/


Dell power and windows are all maxed out as high as it goes of course, that's the first thing I check.

Gonna go back to bios 1.5 now, that one don't have locked clockspeeds.

Just called Dell Support but he didn't know anything. He did not know what undervolt, or TDP Watt or anything of it was. But he understood I was upset so he wants to take my laptop and send it somewhere for diagnostics.


I would be without a laptop 4-5 weeks he said and I have a exams next week so I can't send it away right now.

 

How old is the laptop? Perhaps Dell can just send you a new one and you can put your hard drive in it and send the old back? It still sounds like software to me, but what I'm not sure.

 

Paid for it in July and received it August 12th.


If I open HW monitor real fast after a reboot I can see the max watt be 50Wbut dropping within 5 seconds. and then drops to 25 which must be the boost and then fast dropping to 12W. When I stress test, the first 3 seconds are at 25W and then locks down on 12.


So yes, could be software. But where? I did reinstallation without any programs installed


And IF it is software it must be really damn good to overwrite both TS and Intel UTX all the time.


Here is my issue, gonna test this:
https://forums.intel.com/s/question...g-wrong-default-pl1-on-startup?language=en_US

 

I mean Dell Power Manager will override TS or UTX. Do you have a spare m.2 SSD you could do a fresh install on and see what's going on?

 

I am gonna do fresh install now, remove all of it. If that doesn't work = broken hardware

 

Make sure you test before and after you install drivers and certain software. That will help you narrow down if it's a specific thing that is getting installed.

 

I am back!

Did complete fresh install from scratch.

Did NOT install a thing. Only installed HW monitor and CPU Z from my external HDD.

And the laptop is still locked. Stress testing the cpu and hw monitor shows 13W..........


So what is the conclusion of this? Hardware is screwed?

I mean, from this point. Is there any reason to send the laptop for diagnostics that takes 4-5 weeks or just swap the motherboard (with new cpu) right away?

 

Last thing I would do is install the same bios via the recovery method. One method is completing the following:
How do I initiate BIOS Recovery on a Dell laptop?
Before you begin the BIOS Recovery, ensure that the laptop's battery is charged up to at least 10%.

1. Verify that the laptop is powered OFF and disconnect the AC adapter.
   
   
2. Press and hold the CTRL key + ESC key on the keyboard.
   
   
3. Plug in the AC adapter to the laptop.
   
   
4. Release the CTRL key + ESC key on the keyboard once you see the BIOS recovery screen.
   
   
5. On the BIOS Recovery screen, select Reset NVRAM(if available) and press the Enter key. Select Disabled and press the Enter key if you wish to save the current BIOS settings.
   
   
6. Select Recover BIOS and press the Enter key to start the recovery process.
   
   Note: Your Dell PC may restart a few times during the process of BIOS recovery.

 

Done

And it still locks down

What is your conclusion after all this, hardware issue? I don't see it any other way sadly.

Question is just HOW and why it could happen.


BTW, remember my screaming about the mic LINE IN never worked and you got a pop up asking?

I get that pop up now Not sure if it works though haha

 

Yeah I mean that's all that I could think of. It's almost like a weird bios flag or something got set that isn't clearing. Last thing I would try before throwing in the towel is holding the power button for 30 seconds (after shutting down the laptop), that also initiates a bios recovery (you will notice the battery light starts flashing). If that doesn't work, make dell come swap the motherboard. Tell them all the steps you've tried, and tell them you don't have 4 weeks for them to mess around with your laptop, you need it working now.

 

Yup, didn't work that either.... But well, now all software and bios is very clear! So no software is causing the TDP to drop.


My microphone works now! The mic-line pop-up works

Gonna call Dell tomorrow morning and report, they have closed for today. 24/7 support is only for England, not Sweden...

 

Hey Custom, just wanted to update you all

Called Dell again, this time extremely nice guy answered. I explained what I've done, recovery flashed the Bios, complete fresh new installation from scratch of Windows. Basically everything there is regarding software.


He said a technician will call me tomorrow and I'll have the motherboard changed on Friday


I PRAY that the hardware swap will work, because if not. I don't know what to say or do, I am lost of words....

I will neither install any MSI AB, XTU or TS for now. I want to keep it as simple and basic as possible because I want to show the technician what's wrong.



As for now, the clock is locked for some reason at 3.97GHz. But as soon as any load is put on it, it drops to 1.2 or whatever it can manage with 12W power haha. And how this can happen from a fresh windows installation is soooo weird.

 

During Christmas free time I plan repaste both cpu and gpu (both 9550 and 9570)

Do you have any ideas what software can I use for stressing cpu and benchmark it? I mean I not only want to check how long cpu can sustain higher clocks (this can be checked with XTU) but I want to measure how much more performance do I have, in points, fps or time in completing tasks (maybe PI number calculation)?
Can you recommend something similar for gpu benchmarking? I prefer to measure performance in fps not the points like tests in pass mark.

Now I'm (luckily) on bios 1.3.0 so by the way I can upgrade to 1.3.1 (the one with gpu temp limit lowered) to compare and post benchmarks here (if i know the software for this).

 

There are so many benchmarks out there that the sky is pretty much the limit. See my thread for some of them:
http://forum.notebookreview.com/threads/dell-xps-15-9570-benchmarks-temps.817970/

My list is no where conclusive, others you may run would be Super Pi, Y-Cruncher, Geekbench, Corona...

 

great, thank you!
so for cpu I have a lot to choose from. For gpu I think that cinebench will do the job.

 

Isn't Cinebench enough for CPU too?

 

Maybe, but I can see on screens that is measures performance in some 'magical' points.

 

> Do you have any ideas what software can I use for stressing cpu and benchmark it? I mean I not only want to check how long cpu can sustain higher clocks (this can be checked with XTU) but I want to measure how much more performance do I have, in points, fps or time in completing tasks (maybe PI number calculation)?
Can you recommend something similar for gpu benchmarking?

There are many "productivity" test emulating various real-life activities which spit out a score, but mind the CPU performance is mostly not the main issue because a lot of time the CPU spends waiting, nor they really stress the CPU a lot.

Mersenne Prime95 is a popular stress test which puts the CPU under a heavy processing load. You just specify the number of threads running, and pick the algorithm option (Small FFT the heaviest). It doesn't produce a score, but you watch if the CPU can run at the nominal frequency all the time and what temperature is reached after a while.

 

There are ways to score your CPU with Prime95, there is a benchmark option. I've had people request that I run it on some of the "reviews" that I've done.
Example

 

Anybody else update to the new bios 1.6 and experience any issues? Seems a little sluggish at times now for me

 

No issues besides all the stuff I wish Dell would fix for me...

 

@eucalyptus - Have you tried using the ThrottleStop - FIVR - Disable and Lock Turbo Power Limits feature yet? Your screenshot showed that this was not checked.



If something is messing with your power limits, perhaps this can help. I would also not check the BD PROCHOT box and for maximum performance, I would use a Speed Shift EPP value of 0.

Try running a test without XTU installed, boot up and do not run HWiNFO. Only run ThrottleStop. Run a TS Bench test and while this test is running, take a screenshot with the Limit Reasons window open.

 

Thanks, I am gonna test that when they have swapped my motherboard

As for now, I am running a clean bios and fresh install of windows, I mean with a fresh install I should not have the power limits... I don't want to mess around because I want to show the technician what's wrong.

 

Hi All

Not an owner at the moment but the XPS 15" (9570) is on my list of laptops that I am considering at the moment.

There seems to be a lot of concerns with the laptop:

• Temperatures can be helped with re-pasting which I am comfortable with doing and also adjusting voltages which is something I have never done.
• Standby issues, not sure they will bother me as I tend to always shut down my laptop when I have finished using it and then power back on when required.
• Wireless, again if its a problem I can easily change the card out.
• Windows clutter which is solved by a clean install, again not an issue fo rme.

Is there anything else that I have missed apart from just the usual of parts randomly failing etc which I guess can happen on any laptop. I am a bit of a geek so happy opening it up.

I am not a big gamer (Euro Truck Simulator & American Truck Simulator being the heaviest graphics wise) and they run fine on my 970m that I currently have. The main use will be for Photoshop, Lightroom & Programming (HTML, Python, Java etc as part of a Computer Science Degree).

Its basically a potential play off at the moment between this and the Lenovo Extreme X1 which is £400 more expensive but has part availability problems from what I have read, ok it comes with Win10Pro which is a nice saving of £100.

Would be looking at the 4k, i7, 16Gb, 512Gb version. What is the SSD like in that or should I be budgeting to get a better one. Again probably will not notice if it is a slower one given I am on Sata6 SSD speads at the moment with a 6 year old Samsung.

Thanks for any insights from all you owners.

Paul

 

It changed my screen calibration to very colourful for some reason and I am still struggling to correct it

 

Thank you @ _sem_ @ custom90gt . I will analyze your benchmarks and perform something similar and let you know about the results.

 

yes mine did too. i went right back to 1.5 after some performance issues and yes my icons got really bright as well for some reason

 

Hello there,

Temps aren't that bad but I don't do anything real heavy. Runs between 35-50° C at idle and anywhere from 60-80° C with anything like photoshop or rendering something. Had it hit 90s once during stress testing just to see how hot it gets but that was a full load on CPU constantly.

Standby/Wireless issues, every few times I will have to reconnect to my network but it has rarely happened and no big deal if it does to me. I have heard if you delete the killer drivers and use intel drivers the issue goes away but has not been a big enough concern of mine.

Windows clutter, yes it is there. At some point I will do a clean install, probably when I upgrade the ssd. Only have a 256 ssd in mine with 2000 read and 1300 write speeds. Samsung evo can do about 3500 and 2000 respectively. I would recommend getting smaller ssd from dell and upgrading later to a bigger, faster one.

Lastly I believe it is like $50-60 for windows 10 pro upgrade at dell.com, do not know where you are buying from though. Hope that helps you

 

Here we go, sir...


Dell confirms that it is fixing the GPU issue that affects some XPS 15 9570 laptops Notebookcheck.net | 2018/12/12
Dell has backtracked on its decision that the XPS 15 9570 does not have an NVIDIA GPU issue. The company has informed us that it is working on a fix that it aims to roll out via an updated BIOS by the end of this month.

 

Hah sadly I've heard the song and dance from Dell, until it happens, I won't be holding my breath. Also makes me wonder which GPU bug they are fixing. My Lenovo X1 Extreme arrives today (too bad I'm in Montana right now), but depending on how it looks/feels/performs, I may not wait for Dell to fix their stuff...

 

hahaha.

Those Dell Customer Service / "Engineers" just say anything to shut up the customers and end the call.

Good to see NotebookCheck calling out this practice. Based on my experience with Dell, I am not so bullish that any engineers are investigating any GPU issues.

 

Really interested to hear your opinions about the X1E. Returned my 9570 today for full refund and now thinking of getting X1E or a lower power T480

 

@inffy Why did you return it? Werent you so hyped about getting the 9570 even a lot of people warned you (ant others) to buy it?

 

Well I was, but didn't really think the problems would have been that bad. I travel a out 3 days every week so I need something that won't burn my fingers when I take it out of my bag. Luckily didn't have any plane trips with it.

Lessons learned I guess..

 

But if Microsoft is forcing Dell to delete S3 sleep, then wouldn't all brands (laptops) be affected by this?


Dell messed up my errand earlier this week, so had to call them today and they never reported in that a technician would come today, even though the promised.

So now they promised it will happen on Monday instead.


Previously I could run about 1 hour on 10% battery, so 100% would give me days usage with about 7-8-9 hours depending on the tasks. Now, it's draining 10% in 30 minutes with same tasks performed and same apps open. Just something weird going on, running same power saving mode in windows. So my motherboard is behaving really crazy

 

Well don't know why Dell has removed S3 sleep, but it isn't because of Microsoft. The S3 works on many laptops like the Razer Blade 15 and it seems to work on the X1 extreme too.

 

@unclewebb I noticed that *sometimes* throttlestop silently crashes when resuming from sleep or hibernation. Haven't really pinpointed the cause.
Is anybody experiencing the same problem?

Any clues?

 

Lenovo removed it from a few laptops, then added it back in as "Linux" mode. Some are still left out (X1 Yoga, in particular). At least one of the cheaper Thinkpads (E485 AMD that I have) is S3-only, no "Modern Standby."

 

The most reasonable explanation for this is, that it doesn't crash, but Windows force closes it because of a stupid "bug" in the tasker settings. I assume you have set up TS as a Windows scheduler entry to autostart it? Then you have to make sure to deselect everything like this:



The two grey settings are marked per default even if they're greyed out. You have to click the above checkbox once, then unmarked the now not greyed out settings. Otherwise, Windows will force close TS randomly when waking up from sleep or switching to battery.

I can see this just happened for the "big players". And maybe giving friends at Lenovo / Dell some stupid promising or their CEOs are just morons, *caught, Frank*. Or most laptop manufacturers where just too late. I can see laptops of 2019 come out mostly (or more and more) with modern standby because it is officially the Windows 10 norm MS dictates to adopt.

It was the same issue on the Lenovo X1, and Lenovo didnt want to give S3 back at first, just after months of countless protests by costumers they did it:

https://forums.lenovo.com/t5/ThinkP...n-Battery-drain-in-sleep/td-p/4075415/page/30

A big protest like this didnt happen so far by Dell customers anywhere. Nor did any magazine wrote an article about it and gave bad press results. I asked at notebookcheck.net to write about it like, but they never talked back to me.