XPS 15 9570 Owners Thread

Hello. I installed latest iGPU drivers from Intel web site, but i have not control panel. Not at right mouse click on desktop, not in control panel.
Where is it?

 

@eucalyptus Totally this. These damn Dell laptops HAVE NO FAN CURVE. It is so badly programmed with whatever random trigger points, spins for a few seconds, whoops wait a moment, temps are fine, mh better turn them off again. Random trigger a few seconds later, TURN THEM ON TURN THEM ON! Whoops, no wait, that wasnt necessary, turn them off again. They arent coupled to temperature alone, where the temperature points are btw also way too low, they are weirdly connected to trigger events too (dGPU activity, other things too I havent found out so far, maybe iGPU activity also like watching a 4k Video for example ect).

And then... where they SHOULD work, they dont! For example CPU reaches 97°C and throttles, but fans just run at 25/50% (Dell hasnt implemented PWM btw, they can just spin at 3 values)... just after maybe 10 minutes prime95/whatever 100% task, they "decide" hm... lets go 100%, and you lose performance (render tasks ect).

And then these XPS fans have literally no cooling function anyway, basically. You could run the device passively cooled even with mild dGPU work, and the fans could stay off, with temps around 60-70°c which should be fine. I wish someone would program a tool, which would work under Windows for the XPS to control the fans.

@Cooler-master The Intel control panel is from now on (DCH) an Windows UWP app you have to install extra https://www.microsoft.com/en-us/p/intel-graphics-control-panel/9ndlclmmtmrc

 

The latest drivers @Intel are Modern (DCH) and Dell isn't there yet, so you're totally on your own playing with them.

https://www.reddit.com/r/Windows10/comments/a1pyi8/thank_you_windows_10_ms_for_rolling_back_older/

You can check the latest legacy drivers @Intel.
Btw the control panel reportedly disappears also with one or two latest BIOS versions, with regular drivers from Dell, and there are complaints over color saturation due to lost control.

 

Did anybody have this laptop that would rock on a flat table?

 

I just opened up 3 yesterday and none of them were unstable in that regard.

 

Also got a -125 undervolt and run p95 small ffts and temps maxed at 82 with 53w package power.

Does this mean im not throttling?

On the other hand i run cinebench, ts bench and performance test 9 from passmark. Im getting almost identical results whether throttlestop is running or switched off. What does this mean

Sent from my SM-N950F using Tapatalk

 

I flashed back to 1.6.0 and ALL fan issues are gone again. At least theyre back to how they were before 1.7.0, still bad fan "curve", but not broken totally. So no dGPU poll fan triggers anymore => bios bug with 1.7.0. Obviously this is again lazy/stupid programming by incompetent Dell/bios devs. They "fixed" the low dGPU bug, which was mostly not a bug but intended, and therefore they decided to let the fans now spin with 100% chance the moment the dGPU has any activity. This also means btw, that the fans now always spin if you turn on the XPS, this was also not the case pre 1.7.0. And also mostly when waking up from modern standby.

 

Feeling a bit bored are we?

Sent from my SM-N960F using Tapatalk

 

Guess I got lucky to get a prebent XPS, heard the apple crowd like that sort of thing

 

https://www.notebookcheck.net/Dell-...-NVIDIA-GPU-issue-with-BIOS-1-7.393841.0.html (-:

- colors still broken on 4k display (option missing for color accuracy)
- new fan issues (dGPU poll triggers fan for no reason and some more agressive/bugged fan curve)
- S3 wont ever come back:

"our product team has decided to support the "Modern Standby" from Microsoft on this issue.
They did suggest activating Hibernate instead" LOL!

- still DPC latency issues
- more gratis coil whine

 

Don't forget they lowered the dGPU throttle temperature from 78c to 74c!

 

@J99 That was just more like a list for 1.7.0, but yes, 74°C throttle not fixed and mostly wont get changed back.

 

I wonder if Dell’s engineers will screw up XPS 15 9575 as well

https://www.notebookcheck.net/Dell-...-XPS-15-9575-DPC-latency-issues.394971.0.html

 

I suggest to NO BUY the 9570, too many bugs and I think that Dell’s Engineers are incompetent.

 

Im on 1.2.2 in which BIOS did they introduce the S3 problems. How exactly does it go wrong with the sleep function

Sent from my SM-N950F using Tapatalk

 

with S3 there is some kind of bug where after you resume, the CPU won't downclock properly so you drain battery faster.
With modern standby, the power management works normally when you're using the thing, but during modern standby, most people get poor results (2-3% an hour...) and/or it keeps waking, which is dangerous if the laptop is in a bag.
The only 'real' solution is to hibernate.

 

Yeah I found my XPS was super hot in it's sleeve when moving places in uni, shut it down every time after that you can't trust it. Slow boot too despite ssd

 

Weird... Dell says modern standby is amazing and works just fine, even better than S3, and S3 cant be brought back, because the hardware of the 9570 doesnt support it (even it works fine under Linux)!!1 And Dell obviously did lots of testings with modern standby, otherwise they wouldnt have chosen it!!11

 

"Dell is also working on fixing XPS 15 9575 DPC latency issues, Frank Azor said on Twitter".

 

Ah yeah maybe they just forgot to test my unit then

 

That happened to me too, closed the lid and put in my bag, I have a 10-15 minute walk from home to university, on my way home when I got to my apartment where it is more silent I could hear the fans spinning like crazy and took it out of my backpack instantly with the screen and whole body extremely warm. Could literally not touch the keyboard/wrist-area and bottom side of the case.

And when you talk to the support about people reporting this on the forums and some people actually got their screens damaged, answers are always "oh wow, I have never heard about that. According to my screen here that is not a reported issue with the XP 15".

 

Better tweet out to https://twitter.com/AzorFrank about it. He will promptly start an investigation and invest a fortune, to fix it.

 

No no don't waste their time it's obviously our fault. we have to let the engineers work on more important things like BIOS updates that tend to make more problems than it fixes, it's a premium xps feature

 

Hello.
I connent to my 9570 external USB SSD and HDD.
After 30-50 seconds of inactivity the SSD or HDD go to suspend mode (HDD is stoped).
I want to disable suspend mode in power settings.
I went to Power settings in my active power plan, but i cannot find USB setting. I have only:
- Desktop background settings
- Sleep
- Power buttons
- Screen
- Battery

USB settings is absent.

Please, help me. How can i disable suspeng mode.


Thanl you.

 

@Cooler-master You cant because of modern standby and MS thinks, it is better you cant change these settings. You can use a program like this for what you want which writes a file to the external disks every x seconds. https://archive.codeplex.com/?p=nosleephd or https://github.com/stsrki/keepalivehd

 

Wanted to copy this over here too. For the first time, since I own the 9570, I am happy.... At least about the fan control (-:

Great news: I am in contact with the developer of HwInfo and he was so amazingly nice and competent, to implement in just a few hours, the code for the EC fan auto control off into HwInfo, and HwInfo now supports natively the same register writes (method1/2 from the github code) for (a few) Dell laptops, to turn off the EC auto fan control, and also turn it on again. I am testing a test build since yesterday and it works perfectly so far on the 9570.

Discussion here:

https://www.hwinfo.com/forum/Thread-REQUEST-Write-to-EC-manual-fan-control-on-Dell-XPS-laptops

You can download a test build here: https://www.hwinfo.com/beta/hwi64_601_3636.zip

My settings:

https://i.imgur.com/Hg4DLLT.png fan1 custom auto button
https://i.imgur.com/Kcw4O38.png fan2 custom auto button

I have set a 20-second spin-down.

Auto start custom fan control when starting HwInfo, correct sensors have to be selected and loaded at start:

OpenFanCtrlMin=1

in ini file of the HwInfo folder.

I asked also if he could implement some more fan control settings, which would be great, like a threshold when the first activation should happen, and some other stuff.

If you click system auto in the fan window, it activates EC control again. Be aware that the ec control mostly stays off for a normal reboot, you have to power cycle, or do a reset of the register.

Also follow the latest discussion here: http://forum.notebookreview.com/thr...-on-dell-laptops-under-windows.805317/page-15

Where you can use @ Aaron44126 commandline tool too with the github driver to achieve the same thing. You can implement an auto on/off via Windows autostart service obviously, or do what you want.

http://forum.notebookreview.com/thr...ual-custom-control-of-the-laptop-fans.827106/

Tested it so far just with bios 1.6.0. Can be, that bios 1.7.0 ruins it because of the dGPU changes Dell made (to the fan). Update: Does not work with 1.7.0! dGPU triggers fans regardless all the time.

In combination with TS and turbo off (I switch it on and off for the workload I need) for normal Windows work (web, office, watching movies ect), it works amazingly, temps always under 50°C, fans always off. No random fan spins anymore... no annoying "fan curve". I also use turbo off obviously in most games, and it works good enough for 60FPS. Then also using MSI AB to undervolt dGPU to 0.875V works wonders. It works awesome so far. Of course you have to know what youre doing, and how to do it right. So be aware about that. And how/where to reset to EC auto control again.

 

So you can basically turn off the fans completely now?? Can you also make your own curve?

I mean that is AMAZING! But INSANE it has to be like this................... Seems like the guy you are in contact should be chief at Dell to get things right LOL
*Wink wink @Dellcare you got something to learn here*

 

@ eucalyptus Yes, after EC fan control is OFF, you have to use a software-based fan control obviously as a replacement. And you can customize it as you wish of course. HwInfo has a build in fan control ("fan curve") too which works for the Dell fans.

 

Hahahah IDK what to say Sounds unbelievable, too good to be true After everything every XPS owner had to go through, the pain because of Dell's incompetence, and here some guy comes in and saves the day. WOW!!!! Much cred to the guy who fixed it.


Are you gonna try Bios 1.7?

My Dell rep. from Swedish customer service finally got back to me and asked me today what I wanted to proceed with, a new laptop or money back. I asked for my money back, and hopefully, I will get it.

 

@ eucalyptus Not sure yet if I will test 1.7.0. I see a larger risk it wont work, because Dell seems to have changed something on the fan and mostly EC registers too with 1.7.0. Could be, that the dGPU always triggers fans and that cant be deactivated then with the old registers. But sure, it might work fine. Well I will test it mostly in the next days anyway, and then go back to 1.6.0 if it doesnt work.

 

Hello.
Today i have a strange situation with my 9570.

A closed lid at 30% of battery, laptop goes to sleep mode.
I connected charger and leave laptop.

After 30 minutes i found my laptop with very loud fan sound. It was very very hott!!!! Like if i played a game for an hour.

I opened lid and Throttle Stop shows me temp of CPU - 60C! HW info displays fan speed is around 5000 rpm.

I was wait 5 minutes, laptop beeing cool and i closed lid. But the fan was working!
Then i shutdown my laptop.

Wtf?

 

@ Cooler-master Welcome to The Contrabulous Fabtraption of Modern Standby.

 

That happens to all of us!

I have my laptop at my desk at home like 90% of the time. I close the lid every night when I go to bed. And I can hear the fans spinning up and down between max and medium speed..... Like, wow, so much for SLEEP! And when you open the lid, I get to the lockscreen and everything is running in the background, except for internet, which actually disconnects.

 

As suspected... I just tried 1.7.0. It does NOT work (correctly) with 1.7.0. dGPU triggers fans regardless of EC registers off. Nice. So 1.6.0 will be the last bios for me. And back to 1.6.0. Did I actually say before that I love Dell?

 

I don't wanna mess things up with the fans. But I did look around, and here is the proof of my problem HERE IS THE PROOOF!!!!!!!!!!!

Now no one can tell me I am lying.

 

I told myself that I was going to update to 1.7.0, but it looks like I'll stick with 1.2._.

 

@eucalyptus if you boot in safe mode, do you still get the 12.50W limit?
If so, it's likely a BIOS or HARDWARE issue.
If you get 56W, some software is setting that value.

 

Who are you ? Abujafar is that GOD in foreign language? ;D

I tried what you said very interesting results. Could not read HW monitor or HwINFO (probably restricted). But I ran Cinebnech and I got 757, exactly the TWICE as I get on 12.5W right now.

I also stressed it with CpuZ and I got a steady 2000. I get 600 something at 12.5W.


Very interestingly as Windows is freshly installed and no settings are messed with... Hmm. I still don't wanna keep it, but damn this is weird.

 

@eucalyptus 757 is still probably not the full wattage (I can get around 1200).
I would suggest to remove (or disable) programs, services, and drivers one at the time. Reboot and check.
Throttlestop, Intel XTU, Dell Power Management, DTPM.

Also realize that with the new windows, some drivers and software are installed by Windows Update itself.


As a side note, you might be able to solve this problem by resetting the PL1 to its correct value.
In throttlestop, go in FIVR and enable: "Disable and Lock Turbo Limits" (you have to install a dll at this point)
Reboot throttlestop and go to TPL, set 57W and 78W and 28 duration. Save and run cinebench.

 

It's interesting at least that this only happens on Windows. On linux S3 sleep is selected by default but you can also select (and I recommend) selecting deepsleep. Works perfectly fine. So maybe there is something in windows which needs to be tweaked to enable S3 or deepsleep again.

 

What is also interesting is that on other laptops such as Razer Blade and MSI GS serien, same "sort" of laptops, including Asus Zenbook's I asked several users and all say they sleep works fine, deepsleep is not an issue. One provided a screenprint of diagnostics on the MSI P65 and it says "S3 sleep supported".


All running Windows 10, so why is Dell saying that Microsoft is forcing the Modern standby - or rather that S3 is not an option because modern standby goes first. Should go for all laptops then, not only Dell...?

 

Well, at least with the Razer Blade 15 I had for a while sleep wasn't exactly working great and being greeted by an empty battery was not uncommon.

Sent from my SM-N960F using Tapatalk

 

Go read some MS forums. Surface products are in the same boat. MS can't even get modern standby right on THEIR OWN HARDWARE lol.

I got my sleep usage down to ~2% and I'm OK with that. Not particularly happy, but I can live with it. Previously it was 4-5% which was ridiculous - the culprit was Virtualbox. If I had some of the problems others have though like regular waking and even worse drain I'd be really annoyed. Sadly I think a lot of it will be like early Android, as in completely at the mercy of the software you're running (i.e. it lets it run wild, unlike modern Android that ring-fences background behavioru a lot more strictly like IOS does).

 

Holy crap how did that happen?!?!?! Mine is 56W and 90W respectively. (As an aside I thought it was 45W?!?! )

 

@wintermute000 do you have an i9?

 

Hello.
2% in hour? Or in night?
My 9570 consumes 1-1.5% in hour!!

 

CPU TDP is 45W, with boost 56W and 78W in 28 seconds as standard

No idea how it happened, it doesn't matter anymore as my XPS is packed up and to be picked up by Dell Getting my money back within 7 days they said.

 

I have a client interested in one of these with a full HD panel 16 gigs of RAM and dual channel the big battery 512 GB storage and of course the 1050 TI for around $1100 and change.

I would be picking it up doing some testing with it for a week before handing it off to him. Is this thing even worth picking up? I know I haven’t recommended it as I find their thermal solution to be way too weak for the parts inside but I figured I’d come in here and ask those that have actually used it.

 

What is your client going to be doing with it would be the better question? I liked mine for all of the typically stuff. The CPU actually runs pretty well in it and the battery life is amazing. The problem for me was the 74C throttling temp for the GPU. Having said that, if your client isn't going to be taxing the GPU as much then it's a great system IMO.

 

Damn they did that with the 9560 also. That’s way too premature. So if they were going to play any games with it at all it’s going to be bouncing off that left and right then.

Essentially that is the information I was looking for I should’ve just asked for it straight away.