XPS 15 9570 Owners Thread

I would first suggest you to uninstall the killer control software and install the driver-only version.
If you are still not satisfied, buy 9260.

 

Intel 9260 now ordered and will go in the moment it arrives along with some real thermal paste and perhaps some pads. Not wasting any more time on the Killer crap although it seems to work for some but not taking any more chances.

 

@improwise Do you already have the 9570?

 

I had this setup on my 9560 and now on 9570 as well. I also up the game this time and got myself Alienware aw3418DW which is connected to the dock. It's rock solid so far.

So far re-pasting it with proper paste and few pads here and there helped out with thermals.

I have i7 Version
16GB Ram
1TB 970 Samsung PRO
4K Touch Screen

I had some weird hickups with video initially which made me fresh install twice my Windows OS from scratch. My screen would freeze and simply not react to anything unless I put the laptop to sleep and then woke it up. That was annoying to say the least.

So far I don't see too much of a difference in terms of performance except of course TB3 is now 4 Lanes and supports proper eGPU cases which I wanted to have.

-Peter

 

I use the 9570 with the TB16 dock and it works flawlessly. The only issue I had with this machine is the Killer wifi is a joke. Short range, wouldn't connect after standby, random disconnects, slow speeds etc. Replaced with the Intel 9260 and haven't had an issue in 48 hours since. Oh and Bluetooth 5.0 is a nice bonus that comes with it. Highly recommend this mod for anyone who has issues with their wifi.

 

I guess I've been lucky that, so far, the killer card has not been a problem.

Debating if I want to do a Microsoft fresh install (is that what the new feature is called?), but I guess I am also pretty lazy....

 

I am looking for a 8750H workstation for oracle & product testing & photo work. I would take the XPS 15 (1080p) with integrated GFX if i could.

Are most of the heating issues a result of pushing the CPU and GFX at the same time like when playing games. Would a use case for pushing the CPU also result in thermal issues?

 

Out-of-warranty repair are always expensive so I don't understand what you were expecting. I always get at lease a 3-year extended warranty when I get and expensive PC just in case. As for the repalacement parts you are right, they need to keep stock after a product has been released and they should have ofdered it during your first contact. I was talking about support during the warranty period as support is usually not used after that, unless you own a business and need to have the exact same machine running again.

 

Support continues for me also after the warranty period that they are forced to offer or that I paid for.

1k+ for replacing a display is a joke. And having to fight with them for days just to even get a replacement is even more joke. Before mentioning that they are forced by law to have replacement parts at stock for more then 1 year they would just wink me off and tell me to buy a new laptop. Kind of like "its your own fault you bought a dell and its display died after 1year. Now **** off and buy a new dell".

 

Not using the dedicated GPU will result in more thermal headroom but will likely still throttle without an undervolt and a repaste.

I would say look into the Precision 5530 because there are lots more options, but the price is more than the equivalent 9570, although you get a business class GPU vs the consumer 1050 ti.

 

Nope.

 

I have a number of working laptops (X220, W520, W550s) and now the 9570. Want to do a fresh install and wonder if it is kosher to use a recovery from my OS in one of my older laptops that I am getting rid of. I would reset it so that most of the files and the drivers would be gone, but simply don't know if Microsoft is OK with that. I do that when I build a new rig since I just move my old OS disk in the new rig.

BTW, be careful when you set up the new XPS. Windows is now asking you to sign in with your Microsoft account when you do the initial setup. But what this really does is uses your Msft Email and Pswrd as your User Account credentials. Not something I wanted to do. So I went back and did a reset and the second time said "no" and it allowed me to set up my own user name and my own password for the machine. Not the email and pswrd I set up and use with Msft.

 

I've done so since Windows Vista. The OS is fine with it from a technical perspective. Legally, with Windows 8 and above, the activation license is either loosely bound to your account, or bound to your mobo. In other words, Win 10 is perfectly fine from all perspectives with just using another computer's install. Up until 2 years ago, my desktop was running on an OS install that had originated from Vista, and had went through 4 motherboards and at least 6 GPUs. I updated it to Win7, then 8/8.1, then 10 as each OS came about. Throughout those OS' lifetime, CPUs and GPUs from all major manufacturers, along with their associated drivers were used without special uninstall tools. I just let the OS figure it out. The XP HAL would have badly crashed at the thought of this, but Win7 and above have been quite fine. In the XP era, it wouldn't be surprising to reinstall the OS every few months to clear out junk.Windows has really gotten a lot better at long term stability compared to the older iterations.

That being said, I eventually noticed some IDEs and debugging tools I used were being feisty after a near decade of accumulated junk. This lead to my desktop reinstall a couple of years ago. I recently reinstalled my laptop OS, which had been used for 3 1/2 years (since Win 8.1?) to resolve a number of issues I had with Java.

 

I haven't confirmed this, but: https://www.reddit.com/r/Dell/comments/8o6utm/this_is_how_i_finally_managed_to_stop_my_xps_15/

 

Interesting. Reddit user lugiank said that on his 9560 (7700HQ), when the DIMM temp sensor hits 62C, his system throttles. So he padded that sensor.

He also said that DIMM throttling was in addition to the popular throttling when VRM ambient sensor hitting 77C.

 

Unfortunately, it's for the 9560.
Anyway, I have seen several users proposing questionable mods that produce amazing results.
I am pretty open to any idea that works but people have to back their claims with data.
How about a 15min run of Realbench stress test with HWInfo64 sensor recording? Or Prime95+Furmark.
Show me that it won't throttle there and I'll do it, whatever it is that you came up with.

 

Hi all

Just ordered a Dell XPS15 9570 - 8GB Ram, i7-8750H, FHD Display, 256GB M.2 SSD (already have a Samsung 960 Pro 512GB that Santa bought me last chrimbo ready to drop in) and it should be here in about 2 weeks.

Hopefully going to be able to source an Intel 9260 that ships international by the time it arrives (as I cant seem to find any in the UK) and either 16 or 32GB 2666Mhz ram to upgrade at the same time depending on the cost. I have a spare 2.5" 240GB SSD so I'll chuck that in if it has the room and then do a full clean install on the M.2 - I included the USB O/S reinstallation media for this.

I see that undervolting is the way to go as I don't really want to do any repasting and there are some excellent guides on here so I'll give that a try and won't be thrashing the machine as I use my desktop for anything heavy so I shouldn't get any overheating issues.

I was holding off for the white Dell G7 model but its still not available in the UK and I couldn't wait any longer so its going to be an XPS this time.

If anyone has upgraded the Ram I'd be interested to hear what you went for, and how it fares.

Thanks for all the previous posts about this new model, it helped me decide on my purchase after hours of reading them all and watching the reviews.

 

Judging from the lack of redesign this will likely work on the 9570 as well.

What size battery did you get? Here in the US if you get an i7 you get the larger battery which means there isn't room for a 2.5" drive.

 

Hi,

i hope my new XPS 15 9570 FHD will arrive in the next few days. I am still not sure if it was the right decison to order the FHD model instead of 4K. First i thought it would be a good idea to get the longer battery life and save the money for a nice external monitor (4k) for usage at home. But what about scaling? It is possible to scale the external Monitor but not the internal? Or should i buy an uhd monitor with 100% scaling like the FHD on my new XPS?

Which setup do you recommend?

 

It comes with the 3-Cell 56WHr Integrated battery according to the order sheet, I take it that leaves me with a spare drive bay? Hopefully it has all the cabling in place already for a spare 2.5" drive.

 

It will have space, but if the 9550 and 9560 are any indication it won't have the cable or caddy. I hope that I am wrong on that since the 7577 now has everything to do a 2.5" drive included.

 

Ok understood, thanks. I do also have a 9550 that came with a 2.5" HDD installed so I'm hoping the cable and caddy are compatible, if not I'll see if I can get them for the 9570 from Dell. It's only for a secondary drive to keep photos & music on rather than use up life on the M.2.

 

Yes it is possible to set different scaling (a few programs, eg Adobe Acrobat, don't respect that). Though, the same scaling should be perfect with the 15" FHD laptop panel and a 27" or 30" 4K external display. The 9570's HDMI should be 2.0 so support 4K@60Hz. Mind USB3 docks mostly not (HDMI 1.4), a TB3 dock required.

 

Thanks! It will be my first Windows notebook after a few years so i wasn't sure how good is scaling in Windows (10) today

 

Scaling in Win10 is okay, it is just that some (mostly older) programs don't implement it properly.

 

Is the Thunderbolt 3 port connected to the NVIDIA GPU? This would allow G-Sync to work on a compatible external monitor. The Razer Blade 14's port is not connected, so it won't work on that laptop.

 

woow, if confirmed this would be awesome waiting for this guy to check temps with infrared sensor

 

https://twitter.com/AzorFrank/status/1003767428151697409

Frank Azor‏ @AzorFrank 5m5 minutes ago

By popular request, more FHD XPS 15 configs are coming to the US site in about 2 weeks including i9.



Damn. This might actually get me to buy

 

i9 FHD at long last

Sent from my Pixel 2 XL using Tapatalk

 

Dell just shipped my 9570 yesterday! Super excited however I am sort of ticked at Dell. I selected expedited shipping when I placed the order and I called last week to have my order expedited since the estimated delivery date was when I'll be out of town. Checked the shipping method Dell used and it's ground, wtf.

Oh well, Thursday I should have it.

 

Looking forward to seeing how you get on with it and your upgrades. Mines not even shipped yet but I have the 9260 and 16GB Ram on their way!

 

Mine should arrive on Thursday as well. You can have FedEx hold it for 14 days for free in case you are not home

 

Bios 1.1.4 has been released today.
It fixes known issue as laptop might not boot to windows on certain NVME SSD scenarios which i personally had with my 1tb 9 Samsung 970 Pro which now seem to have went away.

Bunch of other fixes are in there as well. I'm sure we will be seeing plenty of bios updates in the next few weeks/months as new customers start submitting bugs.

 

Plus, whatever this means:
Enhancements
1. Improve system stability under high temperature.

 

Perhaps it will fix the issue some people were having where their laptop would just shut off in the middle of a game.

 

Some test I've done. 9570 i7, 16gb ram, 4k. All with -150mv undervolt on core and cache and -100 con igpu with throttlestop. Slight undervolt curve on Afterburner on gpu
Cinebench, consecutive runs. Score/maxtemp with hwinfo64:
Cpu 1230 89c
OpenGL 109fps
Cpu 1242 87c
Cpu 1234 90c
Cpu 1241 89c
OpenGL 103fps 64c

Realbench:
Image editing 156,742
Encoding 107,222
OpenCL 58,097
Heavy multi 55,110
Score 94,292
Max temps(mainly on the heavy multitasking part)
Cpu 98c
Gpu 86c
Ambient 1 101c
Dimm 65c

Over watch, normal game
1080p 60fps 70c

Post thermal grizzly repaste I had NO improvement on temps, maybe 1-2c max which can be run to run %error. I might have done a poor repaste job though (I've been building PCs for some years though) I will probably repaste when I open the laptop again to install the Intel 9260 wifi card which is on the way)

Post bios 1.1.4 update:
Realbench:
CPU 95c
Gpu 77c
Ambient 1 87c
Dimm 62c
Image editing 158,327
Encoding 107,135
Opencl 54,899
Heavy multi 89,013
System 102,323

 

Seems Intel DPTF is off.
Did you apply BIOS 1.1.4?
Did you do something about VRM heat (stacked thick pads on the VRMs to the backplate, or the newer suggerstion tu put a larger thin pad sheet from the VRM mosfets to the heatpipe without touching the backplate)?

 

I uninstalled DPTF yes. It was causing Power Throttling (even though I didnt check if that affected performance). In the post I stated pre update benchmarks on top (1.0.5 bios) and the ones on the botton are 1.1.4 post update. I haven't dont anything to the VRMs nor the Dimms sensor

 

PL throttling surely affects the performance. But I don't think removing DPTF not taking care of the VRM heat is wise. Several reports of freezing and resetting under load recently, as DPTF appeared to be disfunctional, I wouldn't be surprised if sth even got fried now and then.

 

I installed Intel DPTF again and run Realbench. Hwinfo64 was showing Power Throttling but the results were the same within margin of error:
https://i.imgur.com/Sgltd5e.png
As expectd thermal throttles on heavy multitasking using both gpu and cpu

 

This likely means that the throttling wasn't so bad. Many benchmarks don't stress the CPU+GPU that much as to end up deeply PL throttling, what you'd se running eg Prime95 and Heaven at once. Which is also the case for most in real life. But some games and GPU-assisted number-crunching wares do produce such loads, so one also can't assume this is irrelevant for all.

 

Thank you very much for sharing your results @bullerwins.
Are you able to push the undervolt more or is 150 your limit?

Sometimes you don't see a change in temps BUT you are able to sustain a higher clock (at the same temp).

It also seems that the 1.1.4 update did improve the situation.

If you have time, could you please run the Realbench Stress Test for 10 min (not the benchmark) and record everything with HWInfo64 on a text file? Upload it on pastedbin. It would really be helpful for us.

 

You're right, the fans might be running slower too, but i can't confirm.
I can push to 160-165, even 170. 175 crashed. I backed down thinking too much undervolt might be the cause for the power throttle (maybe you guys can help me with that) As long as the system is stable the further the undervolt the better?

Done realbench stresstest for 12min: https://pastebin.com/J0fBzP9U
I can upload the .csv if the formatted is screwed

edit: the test is done on battery but the best performance selected. If that is an issue (the realbench test had the same results just to check if that afected)

 

@bullerwins Thanks. From what I can see, there is something strange in this test. It most likely is because it was run on battery.
Unfortunately understanding what exactly is going on is not straightforward. It takes some digging in the log and some guesswork. Sometimes the same flag is triggered by two different things.

At this point, I believe that there are several layers of "protection" and also "battery saving features" in play here. We have Dell's Bios, Dell's Power Management, Windows Power Management, Intel's DPTF. Maybe you set one of these to performance but not the others?

Your ran was very *cold* (you never went above 70c in any sensor) but the CPU clock was highly limited (not because of thermal protection or thermally-induced power limits).

Plese, rerun this on AC if you have time.

 

I am a believer in pushing as long as it is stable. Not sure how much undervolting the iGPU helps.
(Undervolting reduces power limit throttling, not the contrary!)

 

Will repeat it later this night. I thought the same. I will test stability going with a higher undervolt too. With CPU core, cache, igpu its pretty straight forward but to undervolt the gpu with msi afterburner I just eye balled the volt curve a bit, any tip on that?

 

So I will tell you that the cache undervolt typically causes blue screens. Undervolting the CPU past a certain point seems to limit the turbo boost that it can obtain but seems to be fairly stable. With MSI afterbuner you can actually overclock the GPU and it should help it run cooler (it is like shifting the voltage curve).

 

Updated HWinfo64 log with AC power, this looks different:
https://pastebin.com/WNDizueV

 

Yes, this shows signs of a power limit enforced to the CPU.
I am gonna dig into the data you shared to see if I can find what triggers the power limit.

Do you happen to have a fan or something that you can direct at the center of the backplate's grills?
If so, try to use it and repeat the test.

 

I went through the data.
This stress test is pretty brutal. It stresses CPU and both the internal GPU and the discrete GPU.

After about 2 minutes of sustained load on both CPU (all cores) and GPUs, the CPU PL is reduced from 56W to 15W (with a consequent drop in freq).
The GPU is largely unaffected by this. Actually, it seems that whatever is happening, it's favoring the GPU and crippling the CPU.

Pinpointing what causing this behavior is not easy.
- The CPU and GPU temps are high but not dramatically high. (and the CPU does cool down because of the throttling)

- Someone mentioned that the problem might be the RAM. But your ram is actually quite chilly.

- The only thing that I see running hot is one Ambient sensor which breaks 90c and won't cool down despite the CPU throttling. (But I am not sure this is the source of the behaviour)